Introducing G2.ai, the future of software buying.Try now

Compare Chargebee and Freemius

Save
    Log in to your account
    to save comparisons,
    products and more.
At a Glance
Chargebee
Chargebee
Star Rating
(942)4.4 out of 5
Market Segments
Small-Business (74.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $0.00
Free Trial is available
Browse all 3 pricing plans
Freemius
Freemius
Star Rating
(61)4.7 out of 5
Market Segments
Small-Business (98.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Freemius
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Chargebee excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Freemius. Users appreciate its seamless integration with payment gateways, making the setup process smooth and efficient.
  • Users say that Chargebee's bulk import feature is particularly handy, allowing for easy application of payments to invoices and immediate error correction. This functionality is highlighted as a major time-saver, enhancing day-to-day usability.
  • Reviewers mention that while Freemius is praised for its effectiveness in the WordPress ecosystem, it faces challenges in overall user satisfaction compared to Chargebee. Users have noted that Freemius simplifies handling payments and licenses, but it lacks the robust features that Chargebee offers for subscription management.
  • According to verified reviews, Chargebee's dashboard provides a comprehensive view of customer subscriptions, allowing users to monitor downgrades, cancellations, and changes effortlessly. This feature is a standout for users who need to manage recurring billing effectively.
  • Users highlight that Freemius is particularly beneficial for WordPress developers, with many stating it has helped their businesses grow. However, the lack of recent reviews suggests that user experiences may not be as current or reflective of ongoing improvements as those for Chargebee.
  • G2 reviewers indicate that Chargebee's customer support is reliable, with users noting that they appreciate the assistance provided during the setup and ongoing management of their subscriptions. In contrast, while Freemius has received positive feedback for its support, it does not match the level of satisfaction reported by Chargebee users.
Pricing
Entry-Level Pricing
Chargebee
Starter
Starting at $0.00
Browse all 3 pricing plans
Freemius
No pricing available
Free Trial
Chargebee
Free Trial is available
Freemius
Free Trial is available
Ratings
Meets Requirements
8.7
765
9.3
41
Ease of Use
8.6
784
9.1
41
Ease of Setup
8.1
546
9.2
24
Ease of Admin
8.6
514
9.3
25
Quality of Support
8.5
733
9.3
41
Has the product been a good partner in doing business?
8.6
500
9.4
26
Product Direction (% positive)
8.6
751
8.3
35
Features by Category
Subscription Revenue ManagementHide 10 FeaturesShow 10 Features
8.1
265
9.3
15
Billing and Payments
8.7
219
9.8
15
8.8
231
9.5
13
8.7
231
9.5
14
Revenue Recognition
8.1
203
9.5
13
7.9
186
9.5
10
8.2
196
Feature Not Available
Revenue Optimization
7.1
164
9.4
8
7.4
169
9.4
9
7.7
202
8.8
10
8.0
200
8.5
10
7.7
473
8.4
15
Billing
8.7
415
|
Verified
8.7
14
8.1
352
|
Verified
8.8
11
8.2
382
|
Verified
8.3
12
7.7
248
|
Verified
8.5
8
Dunning
8.5
370
|
Verified
8.3
10
7.6
275
|
Verified
8.3
12
7.7
272
|
Verified
8.2
11
Performance
8.2
346
|
Verified
8.3
13
8.3
381
|
Verified
8.5
14
8.5
390
|
Verified
8.1
13
Reporting
7.7
223
|
Verified
7.9
12
7.6
226
|
Verified
8.5
12
7.9
261
|
Verified
8.3
11
Agentic AI - Subscription Billing
6.5
16
Not enough data
6.5
16
Not enough data
6.8
16
Not enough data
7.2
16
Not enough data
8.1
84
Not enough data
Revenue Recognition
8.5
77
Not enough data
8.4
70
Not enough data
7.9
64
Not enough data
8.5
70
Not enough data
8.4
72
Not enough data
Revenue Performance
8.4
68
Not enough data
8.2
63
Not enough data
8.0
68
Not enough data
8.3
80
Not enough data
8.1
70
Not enough data
Revenue Optimization
7.9
65
Not enough data
7.9
64
Not enough data
8.1
66
Not enough data
7.9
60
Not enough data
Integration
7.9
64
Not enough data
7.9
66
Not enough data
7.3
59
Not enough data
8.4
72
Not enough data
Subscription ManagementHide 23 FeaturesShow 23 Features
8.0
288
9.0
15
Order Management
7.5
192
|
Verified
8.6
11
8.4
240
|
Verified
9.2
13
7.5
199
|
Verified
8.1
12
8.7
255
|
Verified
9.4
14
Products & Plans
8.2
208
|
Verified
9.3
12
7.5
193
|
Verified
8.8
11
8.4
248
|
Verified
8.3
13
7.9
197
|
Verified
9.0
12
Pricing
8.5
247
|
Verified
9.3
14
8.4
245
|
Verified
9.4
13
7.8
213
|
Verified
8.3
11
Revenue Management
8.4
243
|
Verified
9.9
12
8.0
216
|
Verified
8.7
9
8.1
232
|
Verified
9.1
9
8.5
243
|
Verified
8.6
12
Integration
8.8
253
|
Verified
9.1
13
8.1
219
|
Verified
9.7
10
7.8
207
|
Verified
9.4
11
Agentic AI - Subscription Management
7.2
23
Not enough data
7.4
23
Not enough data
7.6
22
Not enough data
7.3
22
Not enough data
7.2
22
Not enough data
Subscription AnalyticsHide 12 FeaturesShow 12 Features
7.2
60
Not enough data
Data Management
8.0
55
Not enough data
7.4
55
Not enough data
8.1
58
Not enough data
Analysis
7.9
55
Not enough data
8.1
57
Not enough data
7.6
56
Not enough data
7.6
55
Not enough data
Agentic AI - Subscription Analytics
5.8
8
Not enough data
5.8
8
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
6.9
8
Not enough data
Usage-based billing softwareHide 12 FeaturesShow 12 Features
7.7
12
Not enough data
Usage Metering - Usage-based billing Software
7.7
11
Not enough data
7.8
10
Not enough data
7.5
10
Not enough data
Bill Generation - Usage-based billing Software
7.3
11
Not enough data
8.8
10
Not enough data
8.7
10
Not enough data
Bill Processing - Usage-based billing Software
7.3
11
Not enough data
7.0
11
Not enough data
7.7
11
Not enough data
Integration - Usage-based billing Software
7.8
12
Not enough data
7.1
12
Not enough data
7.6
11
Not enough data
Accounting & FinanceHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chargebee
Chargebee
Freemius
Freemius
Chargebee and Freemius are categorized as Subscription Billing, Subscription Revenue Management, and Subscription Management
Unique Categories
Freemius
Freemius has no unique categories
Reviews
Reviewers' Company Size
Chargebee
Chargebee
Small-Business(50 or fewer emp.)
74.0%
Mid-Market(51-1000 emp.)
22.2%
Enterprise(> 1000 emp.)
3.7%
Freemius
Freemius
Small-Business(50 or fewer emp.)
98.2%
Mid-Market(51-1000 emp.)
1.8%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
Chargebee
Chargebee
Computer Software
32.2%
Information Technology and Services
15.2%
Marketing and Advertising
7.5%
Internet
5.2%
Health, Wellness and Fitness
3.3%
Other
36.7%
Freemius
Freemius
Computer Software
63.2%
Information Technology and Services
10.5%
Internet
7.0%
Program Development
1.8%
Online Media
1.8%
Other
15.8%
Alternatives
Chargebee
Chargebee Alternatives
Zuora
Zuora
Add Zuora
Recurly
Recurly
Add Recurly
Salesforce Revenue Cloud
Salesforce Revenue Cloud
Add Salesforce Revenue Cloud
Maxio
Maxio
Add Maxio
Freemius
Freemius Alternatives
Billsby
Billsby
Add Billsby
Sage Intacct
Sage Intacct
Add Sage Intacct
Maxio
Maxio
Add Maxio
Salesforce Revenue Cloud
Salesforce Revenue Cloud
Add Salesforce Revenue Cloud
Discussions
Chargebee
Chargebee Discussions
Where is Chargebee based?
2 Comments
Ayneka B.
AB
Sales and Customer Success is US-based. Implementation, Tech Support, and Service is based in India. Read more
Is Chargebee safe?
2 Comments
Kevin D.
KD
(TL;DR yes). Not sure what would be considered unsafe, but it is a very reputable brand from our experience. We've been using them for over a year and...Read more
Why should I use Chargebee instead of building my own billing system?
2 Comments
Hari P.
HP
Building your own billing system is capital and labor-intensive. You need to spend a minimum of $300k just to set it up, and any additional features as you...Read more
Freemius
Freemius Discussions
What does Freemius do?
1 Comment
Tony Z.
TZ
Freemius allows a WordPress plugin developer to distribute a premium plugin on their own website. The service offers the ability to take subscription...Read more
Monty the Mongoose crying
Freemius has no more discussions with answers