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Compare Chargebee and Freemius

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At a Glance
Chargebee
Chargebee
Star Rating
(938)4.4 out of 5
Market Segments
Small-Business (74.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $0.00
Free Trial is available
Browse all 3 pricing plans
Freemius
Freemius
Star Rating
(61)4.7 out of 5
Market Segments
Small-Business (98.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Freemius
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Chargebee excels in its Billing Automation feature, scoring 8.7, which allows for seamless recurring billing processes. In contrast, Freemius, while still effective, has a slightly lower score of 8.6 in this area, indicating that Chargebee may offer a more robust automation experience.
  • Reviewers mention that Freemius shines in Payment Terms, achieving a high score of 9.8, which reflects its flexibility and user-friendly payment options. Chargebee, with a score of 8.9, is effective but may not provide the same level of customization that Freemius offers.
  • G2 users highlight that Freemius has superior Customer Churn management capabilities, scoring 8.7 compared to Chargebee's 7.9. This suggests that Freemius may have better tools for retaining customers and minimizing churn.
  • Users on G2 report that Chargebee's Revenue Recognition features, particularly in Deferred Revenue and Revenue Accrual, are solid with scores of 8.1 and 8.4 respectively. However, Freemius outperforms in these areas with scores of 9.4, indicating a more comprehensive approach to revenue management.
  • Reviewers mention that Freemius provides a more intuitive Order Management system, scoring 9.2 for Order History and 9.4 for Renewals, which enhances user experience. Chargebee's scores of 8.7 and 8.9 are commendable but suggest that Freemius may offer a more streamlined process.
  • Users say that Chargebee's Quality of Support is rated at 8.5, which is good, but Freemius stands out with a score of 9.3, indicating that users may find Freemius more responsive and helpful when issues arise.
Pricing
Entry-Level Pricing
Chargebee
Starter
Starting at $0.00
Browse all 3 pricing plans
Freemius
No pricing available
Free Trial
Chargebee
Free Trial is available
Freemius
Free Trial is available
Ratings
Meets Requirements
8.7
762
9.3
41
Ease of Use
8.6
781
9.1
41
Ease of Setup
8.1
543
9.2
24
Ease of Admin
8.6
513
9.3
25
Quality of Support
8.5
730
9.3
41
Has the product been a good partner in doing business?
8.6
499
9.4
26
Product Direction (% positive)
8.6
748
8.3
35
Features by Category
Subscription Revenue ManagementHide 10 FeaturesShow 10 Features
8.1
264
9.3
15
Billing and Payments
8.7
219
9.8
15
8.8
231
9.5
13
8.7
231
9.5
14
Revenue Recognition
8.1
202
9.5
13
7.9
186
9.5
10
8.2
196
Feature Not Available
Revenue Optimization
7.1
164
9.4
8
7.4
169
9.4
9
7.7
202
8.8
10
8.0
200
8.5
10
7.7
471
8.4
15
Billing
8.7
413
|
Verified
8.7
14
8.1
352
|
Verified
8.8
11
8.2
382
|
Verified
8.3
12
7.7
248
|
Verified
8.5
8
Dunning
8.5
369
|
Verified
8.3
10
7.6
275
|
Verified
8.3
12
7.7
272
|
Verified
8.2
11
Performance
8.2
346
|
Verified
8.3
13
8.3
381
|
Verified
8.5
14
8.5
390
|
Verified
8.1
13
Reporting
7.7
223
|
Verified
7.9
12
7.6
226
|
Verified
8.5
12
7.9
261
|
Verified
8.3
11
Agentic AI - Subscription Billing
6.5
16
Not enough data
6.5
16
Not enough data
6.8
16
Not enough data
7.2
16
Not enough data
8.1
84
Not enough data
Revenue Recognition
8.5
77
Not enough data
8.4
70
Not enough data
7.9
64
Not enough data
8.5
70
Not enough data
8.4
72
Not enough data
Revenue Performance
8.4
68
Not enough data
8.2
63
Not enough data
8.0
68
Not enough data
8.3
80
Not enough data
8.1
70
Not enough data
Revenue Optimization
7.9
65
Not enough data
7.9
64
Not enough data
8.1
66
Not enough data
7.9
60
Not enough data
Integration
7.9
64
Not enough data
7.9
66
Not enough data
7.3
59
Not enough data
8.4
72
Not enough data
Subscription ManagementHide 23 FeaturesShow 23 Features
8.0
285
9.0
15
Order Management
7.5
192
|
Verified
8.6
11
8.4
240
|
Verified
9.2
13
7.5
199
|
Verified
8.1
12
8.7
255
|
Verified
9.4
14
Products & Plans
8.2
208
|
Verified
9.3
12
7.5
193
|
Verified
8.8
11
8.4
248
|
Verified
8.3
13
7.9
197
|
Verified
9.0
12
Pricing
8.6
246
|
Verified
9.3
14
8.4
245
|
Verified
9.4
13
7.8
213
|
Verified
8.3
11
Revenue Management
8.4
242
|
Verified
9.9
12
8.0
216
|
Verified
8.7
9
8.1
232
|
Verified
9.1
9
8.5
242
|
Verified
8.6
12
Integration
8.8
252
|
Verified
9.1
13
8.1
219
|
Verified
9.7
10
7.8
206
|
Verified
9.4
11
Agentic AI - Subscription Management
7.2
23
Not enough data
7.4
23
Not enough data
7.6
22
Not enough data
7.3
22
Not enough data
7.2
22
Not enough data
Subscription AnalyticsHide 12 FeaturesShow 12 Features
7.2
59
Not enough data
Data Management
8.0
55
Not enough data
7.4
55
Not enough data
8.0
57
Not enough data
Analysis
7.9
55
Not enough data
8.1
57
Not enough data
7.6
56
Not enough data
7.6
55
Not enough data
Agentic AI - Subscription Analytics
5.8
8
Not enough data
5.8
8
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
6.9
8
Not enough data
Usage-based billing softwareHide 12 FeaturesShow 12 Features
7.7
12
Not enough data
Usage Metering - Usage-based billing Software
7.7
11
Not enough data
7.8
10
Not enough data
7.5
10
Not enough data
Bill Generation - Usage-based billing Software
7.3
11
Not enough data
8.8
10
Not enough data
8.7
10
Not enough data
Bill Processing - Usage-based billing Software
7.3
11
Not enough data
7.0
11
Not enough data
7.7
11
Not enough data
Integration - Usage-based billing Software
7.8
12
Not enough data
7.1
12
Not enough data
7.6
11
Not enough data
Accounting & FinanceHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chargebee
Chargebee
Freemius
Freemius
Chargebee and Freemius are categorized as Subscription Billing, Subscription Revenue Management, and Subscription Management
Unique Categories
Freemius
Freemius has no unique categories
Reviews
Reviewers' Company Size
Chargebee
Chargebee
Small-Business(50 or fewer emp.)
74.0%
Mid-Market(51-1000 emp.)
22.2%
Enterprise(> 1000 emp.)
3.8%
Freemius
Freemius
Small-Business(50 or fewer emp.)
98.2%
Mid-Market(51-1000 emp.)
1.8%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
Chargebee
Chargebee
Computer Software
32.2%
Information Technology and Services
15.2%
Marketing and Advertising
7.3%
Internet
5.2%
Health, Wellness and Fitness
3.3%
Other
36.8%
Freemius
Freemius
Computer Software
63.2%
Information Technology and Services
10.5%
Internet
7.0%
Program Development
1.8%
Online Media
1.8%
Other
15.8%
Alternatives
Chargebee
Chargebee Alternatives
Zuora
Zuora
Add Zuora
Recurly
Recurly
Add Recurly
Salesforce Revenue Cloud
Salesforce Revenue Cloud
Add Salesforce Revenue Cloud
Maxio
Maxio
Add Maxio
Freemius
Freemius Alternatives
Billsby
Billsby
Add Billsby
Sage Intacct
Sage Intacct
Add Sage Intacct
Maxio
Maxio
Add Maxio
Salesforce Revenue Cloud
Salesforce Revenue Cloud
Add Salesforce Revenue Cloud
Discussions
Chargebee
Chargebee Discussions
Where is Chargebee based?
2 Comments
Ayneka B.
AB
Sales and Customer Success is US-based. Implementation, Tech Support, and Service is based in India. Read more
Is Chargebee safe?
2 Comments
Kevin D.
KD
(TL;DR yes). Not sure what would be considered unsafe, but it is a very reputable brand from our experience. We've been using them for over a year and...Read more
Why should I use Chargebee instead of building my own billing system?
2 Comments
Hari P.
HP
Building your own billing system is capital and labor-intensive. You need to spend a minimum of $300k just to set it up, and any additional features as you...Read more
Freemius
Freemius Discussions
What does Freemius do?
1 Comment
Tony Z.
TZ
Freemius allows a WordPress plugin developer to distribute a premium plugin on their own website. The service offers the ability to take subscription...Read more
Monty the Mongoose crying
Freemius has no more discussions with answers