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Titan Docs

By Titan

4.5 out of 5 stars

How would you rate your experience with Titan Docs?

Titan Docs Pricing Overview

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Titan Docs Pricing Reviews

(2)
Gil Z.
GZ
CTO
Small-Business (50 or fewer emp.)
"Great application!"
What do you like best about Titan Docs?

It provides an easy way to set up forms and documents with data from Salesforce. Review collected by and hosted on G2.com.

What do you dislike about Titan Docs?

The pricing is based on usage. I would prefer that it would be based on users Review collected by and hosted on G2.com.

Response from Alice Meyer of Titan Docs

Hi Gil, thanks for your positive review.

We are thrilled that you are enjoying the ease of using Titan Docs and Forms directly in Salesforce.

We also appreciate your comment on Titan’s pricing model. The model is driven by real customer usage rather than by user seats. This structure ensures that you pay only for the value your customers actually consume, making billing more accurate and cost-effective. We would be super interested to know why paying per user would make more sense for you.

We hope you keep getting great results with Titan and look forward to future success together.

"Robust Features, Challenging Setup"
What do you like best about Titan Docs?

I appreciate Titan Docs for its competitive pricing and robust feature set. I also like the professional guided support and the abundance of training resources available. Review collected by and hosted on G2.com.

What do you dislike about Titan Docs?

It's a complex system to learn, so there's a steep learning curve. The training resources and professional support are helpful, but because of the depth of the system it can be tricky to troubleshoot problems with the system. What would be most helpful would be live chat or even an AI chat bot that is trained on troubleshooting the Titan system. Because of the difference in working hours, if we encounter an issue with the system, it could be hours or days before we're able to connect with a Titan support tech to answer our questions. Very challenging initial setup, it took us nearly 6 months to launch our form to our production environment. Review collected by and hosted on G2.com.

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