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FluentCRM Reviews & Product Details

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Single Site License

$129.00
Per Year
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FluentCRM Reviews (15)

Reviews

FluentCRM Reviews (15)

4.6
15 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and powerful automation features of this software, highlighting its ability to manage email campaigns effectively within WordPress. Many appreciate the affordability compared to other platforms, although some note limitations in integration with other Fluent products. Overall, it is seen as a valuable tool for managing customer relationships.

Pros & Cons

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Lucas H.
LH
Project Manager
Small-Business (50 or fewer emp.)
"Unique value in WordPress email services. Most of it works most of the time."
What do you like best about FluentCRM?

We appreciate being able to manage our email campaigns and lists from the dashboard and--more importantly--integrating signups with user account management. The automations are pretty good. Email sending is reliable. Review collected by and hosted on G2.com.

What do you dislike about FluentCRM?

The block editor is very limited. Even though we've been using the Fluent system for nearly a year, I don't really understand it very well--I'd call the user experience less than frictionless. We've had an issue where Unsubscribe didn't work for our users--may have been a problem with how we set up the list. I think that's sorted.

Perhaps the worst issue is that there is no autosave for the email editor. I've lost work several times because of this. Review collected by and hosted on G2.com.

Darío M.
DM
Certified YNAB Personal Finances Coach
Professional Training & Coaching
Small-Business (50 or fewer emp.)
"A full-fledged CRM that integrates seamlessly with Wordpress"
What do you like best about FluentCRM?

FluentCRM comes packed with all the features that a good CRM must have and many more. It's easy to configure and integrates well with WordPress. Even the free product is quite useful, but I would suggest anyone consider the Pro version. Review collected by and hosted on G2.com.

What do you dislike about FluentCRM?

While you can use FluentCRM for free, many of the good features are on the Pro (paid) version. That's normal, but I found it quite limiting. I wish they allowed more liberty for free users to benefit from the power it conveys. Review collected by and hosted on G2.com.

Nikunj C.
NC
Digital Marketing Consultant
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Self Hosted Email Marketing for WordPress"
What do you like best about FluentCRM?

1. Self Hosting Email Marketing

2. Privacy of your list is mained on your hosting

3. Automation is far better that other platforms Review collected by and hosted on G2.com.

What do you dislike about FluentCRM?

1. It is self hosted so you have to maintain your own backup Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business (50 or fewer emp.)
"Most Affordable CRM for your WordPress site"
What do you like best about FluentCRM?

It has tons of features that allow us to plan email campaigns, schedule autoresponder emails, and manage our contacts in one place. Review collected by and hosted on G2.com.

What do you dislike about FluentCRM?

The integration between their Fluent products is not so smooth. For instance, when you connect FluentCRM with FluentSupport, the data is not fully synced, such as the contact's name. If you end up changing the name on Fluent Support, it will not reflect in Fluent CRM Review collected by and hosted on G2.com.

Jennie V.
JV
Enterprise (> 1000 emp.)
"An absolute must have tools for business owners!"
What do you like best about FluentCRM?

This application ensures the leads are tapped and converted with the minimum hassle of going through the filtration process and keeps the business on track. Review collected by and hosted on G2.com.

What do you dislike about FluentCRM?

Unnecessary repetition of the lead being entered for other services and upselling. There should be an option to review the calls and connections accurately so as not to make the business calls offensive Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business (50 or fewer emp.)
"Powerful & affordable CRM for WordPress"
What do you like best about FluentCRM?

1) Contact Management: FluentCRM allows me to manage all my customer data in a central location. It's easy to categorize these emails and segment them for future needs.

2) Email Marketing: FluentCRM includes a powerful email marketing platform that allows you to send newsletters and automation sequences. The workflow builder is quite handy.

3) Custom Fields: FluentCRM allows you to create custom fields for your contact records, so you can capture and store any additional information that you need. Review collected by and hosted on G2.com.

What do you dislike about FluentCRM?

1) PRO gateway: So many useful features are gated to be available only in the PRO version of FluentCRM

2) Extending use cases: The filters and actions available are limited and make it difficult to extend for custom requirements. Review collected by and hosted on G2.com.

Verified User in E-Learning
AE
Small-Business (50 or fewer emp.)
"FluentCRM is Hands-down the BEST CRM on the Market"
What do you like best about FluentCRM?

Fluent CRM offers complete control of your list. In addition, the team at Fluent listens to its customers and incorporates their ideas. What other CRM even considers listening to its users? Exactly! Review collected by and hosted on G2.com.

What do you dislike about FluentCRM?

The FluentCRM team is so focused on improving the current platform that it's sometimes a challenge to keep up with all the changes and improvements to the current system. Review collected by and hosted on G2.com.

Seda G.
SG
Kıdemli Öğrenci Operasyonları Uzmanı
Small-Business (50 or fewer emp.)
"Useful and Practical CRM Program"
What do you like best about FluentCRM?

We are very pleased that it has facilitated our customer follow-up processes. In addition, we can manage all processes easily and easily on user screens, and we can make changes whenever we want. Review collected by and hosted on G2.com.

What do you dislike about FluentCRM?

It would be better if the prices were more affordable. Other than that there is no problem. It would be nice if the prices were cheaper. Review collected by and hosted on G2.com.

Varsha R.
VR
Mid-Market (51-1000 emp.)
"Best CRM ever used"
What do you like best about FluentCRM?

After using FluentCRM, my lead capturing & managing part became very easy because it will help me to put reminders, task and is easy to track Review collected by and hosted on G2.com.

What do you dislike about FluentCRM?

While using so many filters sometimes it will take some more time tp process Review collected by and hosted on G2.com.

Andrew B.
AB
Founder
Small-Business (50 or fewer emp.)
"A sleek, affordable, and fast email marketing and CRM system"
What do you like best about FluentCRM?

The software is so fast and easy to use. I used to use Active Campaign - which was so slow and cost me a lot of time. It's also very affordable for sending newsletters when you integrate it with Amazon SES — the savings could knock you off your seat! Review collected by and hosted on G2.com.

What do you dislike about FluentCRM?

I would like it if there was a click-to-call dialer. But that's more of a wish than a complaint. It would be great if there were a few more options - with the Gutenberg blocks - when it comes to constructing emails. However, I love how the email designer works, because I can copy blog posts from WordPress straight into the newsletter creator. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by FluentCRM.

Single Site License

$129.00
Per Year
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