--- title: FIS Services Reviews meta_title: 'FIS Services Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how FIS Services works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 2 scale: '5' date_modified: '2026-05-09' parent_category: name: Professional Services url: https://www.g2.com/categories/professional-services-bd3033f2-37d6-456f-88bb-632ef5fc83f5 --- # FIS Services Reviews **Vendor:** FIS Global **Category:** [Robotic Process Automation (RPA) Consultancy Services ](https://www.g2.com/categories/robotic-process-automation-rpa-consultancy-services) **Average Rating:** 4.5/5.0 **Total Reviews:** 2 ## About FIS Services FIS offers a comprehensive suite of Robotic Process Automation (RPA solutions designed to enhance back-office operations by automating repetitive and rule-based tasks. By integrating RPA with artificial intelligence and machine learning, FIS enables organizations to streamline processes, reduce operational costs, and improve overall efficiency. This approach allows staff to focus on high-value, innovative activities while digital workers handle routine operations. Key Features and Functionality: - EPIC Core: Provides an organization-wide view of workforce and workflow, enabling insights into productivity and process variations. - EPIC Automation: Identifies automation candidates and offers Robotic Desktop Automation (RDA and RPA solutions, along with sophisticated bot monitoring and workflow orchestration tools. - EPIC Efficiency: Delivers analytics on workforce utilization, process gaps, and opportunities for process re-engineering and asset optimization. - EPIC Knowledge and Experience: Synchronizes learning programs with business strategy to enhance productivity and employee satisfaction. - EPIC Intelligence: Facilitates predictive KPI analysis, root cause analysis, demand analytics, and real-time RPA adherence, driving workforce and process management. - EPIC Compliance: Features auto-quality and correctional capabilities, quality evaluation systems, audit tracking processes, and real-time observation to ensure compliance. Primary Value and Solutions Provided: FIS's RPA solutions address the challenges of manual, time-consuming back-office tasks by automating processes across various functions, including human resources, finance, accounting, procurement, supply chain management, customer service, and IT operations. By implementing RPA, organizations can achieve: - Increased Productivity: Automation of routine tasks allows employees to focus on strategic initiatives, leading to a productivity boost of 10-30%. - Cost Reduction: By reducing manual labor and improving process efficiency, organizations can experience a cost reduction of 10-35%. - Enhanced Process Efficiency: Streamlined operations and reduced process cycle times contribute to a 10-30% improvement in process efficiency. Overall, FIS's RPA solutions empower organizations to optimize their back-office operations, leading to significant gains in efficiency, cost savings, and compliance adherence. ## FIS Services Reviews ### 1. 24/7/365 Monitoring Brings Peace of Mind **Rating:** 4.5/5.0 stars **Reviewed by:** David H. | Director of Network Infrastructure, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about FIS Services?** Peace of mind that they monitor our systems 24/7/365. **What do you dislike about FIS Services?** FIS Services has a lot of customers, and sometimes it can take a few days for a ticket to be resolved. **Recommendations to others considering FIS Services:** FIS Services offers a wide range of cyber Security offerings. They are continuously looking to improve their services by offering latest technology at reasonable prices, and as technology changes, they adapt to newer offerings. **What problems is FIS Services solving and how is that benefiting you?** FIS Services assists us with Managing Cyber Security ### 2. Recommendation of FIS Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2022 **What do you like best about FIS Services?** I like their customer user interface it is to easy for user. **What do you dislike about FIS Services?** Fis should increase their system efficiency which can user to resolve his problem with in a day . **Recommendations to others considering FIS Services:** After all I find that FIS provide good quality of service I really recommend to others **What problems is FIS Services solving and how is that benefiting you?** When you raised the the SR in Fis Service it's takes too much time they call you day after. - [View FIS Services pricing details and edition comparison](https://www.g2.com/products/fis-services/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-24+16%3A22%3A19+-0500&secure%5Bsession_id%5D=40d605ca-ecaa-46c2-b57a-1b3b35c10bad&secure%5Btoken%5D=c0898110fd717fdc374207589a9b459bbf266bfd5b7575d00a24fcf36d7f2f9d&format=llm_user) ## FIS Services Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Support** - Go Live Support - Documentation - Training - Metrics - Admin Services **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top FIS Services Alternatives - [Accenture](https://www.g2.com/products/accenture/reviews) - 4.2/5.0 (107 reviews) - [Deloitte Consulting](https://www.g2.com/products/deloitte-consulting/reviews) - 4.2/5.0 (62 reviews) - [Cognizant](https://www.g2.com/products/cognizant/reviews) - 4.1/5.0 (46 reviews)