FIS offers a comprehensive suite of Robotic Process Automation (RPA solutions designed to enhance back-office operations by automating repetitive and rule-based tasks. By integrating RPA with artificial intelligence and machine learning, FIS enables organizations to streamline processes, reduce operational costs, and improve overall efficiency. This approach allows staff to focus on high-value, innovative activities while digital workers handle routine operations. Key Features and Functionality: - EPIC Core: Provides an organization-wide view of workforce and workflow, enabling insights into productivity and process variations. - EPIC Automation: Identifies automation candidates and offers Robotic Desktop Automation (RDA and RPA solutions, along with sophisticated bot monitoring and workflow orchestration tools. - EPIC Efficiency: Delivers analytics on workforce utilization, process gaps, and opportunities for process re-engineering and asset optimization. - EPIC Knowledge and Experience: Synchronizes learning programs with business strategy to enhance productivity and employee satisfaction. - EPIC Intelligence: Facilitates predictive KPI analysis, root cause analysis, demand analytics, and real-time RPA adherence, driving workforce and process management. - EPIC Compliance: Features auto-quality and correctional capabilities, quality evaluation systems, audit tracking processes, and real-time observation to ensure compliance. Primary Value and Solutions Provided: FIS's RPA solutions address the challenges of manual, time-consuming back-office tasks by automating processes across various functions, including human resources, finance, accounting, procurement, supply chain management, customer service, and IT operations. By implementing RPA, organizations can achieve: - Increased Productivity: Automation of routine tasks allows employees to focus on strategic initiatives, leading to a productivity boost of 10-30%. - Cost Reduction: By reducing manual labor and improving process efficiency, organizations can experience a cost reduction of 10-35%. - Enhanced Process Efficiency: Streamlined operations and reduced process cycle times contribute to a 10-30% improvement in process efficiency. Overall, FIS's RPA solutions empower organizations to optimize their back-office operations, leading to significant gains in efficiency, cost savings, and compliance adherence.