---
title: Fireflies.ai Reviews
meta_title: 'Fireflies.ai Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 751 reviews by the users' company size, role or industry
  to find out how Fireflies.ai works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 751
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Sales Acceleration
  url: https://www.g2.com/categories/sales-acceleration
---

# Fireflies.ai Reviews
**Vendor:** Fireflies.ai  
**Category:** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 751
## About Fireflies.ai
Fireflies is an AI voice assistant that helps transcribe, summarize take notes, and complete actions during meetings. Our AI assistant, Fred, integrates with all the leading web-conferencing platforms in the world like Zoom, Google Meet, Webex, &amp; Microsoft Teams along with business applications like Hubspot, Slack, Trello, Asana, Salesforce, and more. Record: Instantly record meetings across all major web-conferencing platforms. Invite Fireflies or have it automatically capture them. Transcribe: Fireflies can transcribe live meetings or audio files that you upload. Skim the transcripts &amp; listen to the audio simultaneously. Summarize: AI Super Summaries provides you with detailed meeting overviews, outlines, meeting notes, keywords and action items. Quickly track and skim through an entire meeting in 5 minutes! Collaborate: Add comments &amp; flag important moments on calls for teammates to easily review. Search: Review an hour long call in less than 5 minutes. Filter to action items, dates, metrics, and other important topics. Integrate: Your meeting notes, transcripts, and recordings are more valuable when they are automatically synced with tools and platforms you already use. Log meeting notes, transcripts, and recordings in your CRM &amp; collaboration apps like Salesforce, Hubspot, Slack, Zapier, and lots more. Analyze: Conversation Intelligence generates insights around talk time, topic trends, sentiment, and much more. The conversation intelligence suite allows you to identify what’s working and what is not on calls. Insights help you coach your sales team to close more deals. They help your recruiters hire top talent faster by identifying trends across candidate interviews. Your entire organization can build better products by tuning into the voice of your customer. Discover what messaging works and what doesn’t from customer and team interactions.



## Fireflies.ai Pros & Cons
**What users like:**

- Users highlight the **accurate real-time transcription** of Fireflies.ai, making meeting management seamless and efficient. (102 reviews)
- Users love the **ease of use** of Fireflies.ai, finding it simple to configure and highly accurate. (89 reviews)
- Users appreciate the **high accuracy** of Fireflies.ai&#39;s transcription, enhancing comprehension and ease of use significantly. (86 reviews)
- Users love the **time-saving features** of Fireflies.ai, transforming their productivity during video meetings effortlessly. (84 reviews)
- Users appreciate the **high accuracy** of Fireflies.ai transcripts, noting significant improvements over previous transcription tools. (78 reviews)
- Users commend the **high accuracy** of Fireflies.ai in transcriptions, significantly improving their meeting productivity and comprehension. (75 reviews)
- Action Items (73 reviews)
- Integrations (62 reviews)
- Note-taking (61 reviews)
- Meetings (59 reviews)

**What users dislike:**

- Users note occasional **AI inaccuracy** , such as misidentifying action items, but find it manageable overall. (39 reviews)
- Users struggle with **navigation and privacy concerns** regarding meeting management, affecting their overall experience with Fireflies.ai. (32 reviews)
- Users find Fireflies.ai to be **expensive** , especially for personal use and additional AI features required. (26 reviews)
- Users express concerns about **AI limitations** regarding data transparency, privacy, and the need for improved functionality. (23 reviews)
- Users find the **poor summarization** of Fireflies.ai complicates sharing and editing meeting notes effectively. (21 reviews)
- Cost (18 reviews)
- Users find the **high subscription cost** of Fireflies.ai to be a barrier, especially for solo founders and freelancers. (18 reviews)
- Users find that the **summary quality can be inconsistent** , though they value the detailed information readily available. (17 reviews)
- Users experience **accuracy issues** with occasional transcription errors, but the software is improving over time. (16 reviews)
- Inaccurate Summarization (16 reviews)

## Fireflies.ai Reviews
  ### 1. Fireflies.ai is a game changer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Susie I. | Writer and Brand Strategist, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 06, 2024

**What do you like best about Fireflies.ai?**

I've been using Fireflies.ai for about a year and it keeps getting better and better. Fred, the AI assistant, delivers high-value prompts, the summaries are spot on and easily copy into an email for follow up. I use this tool almost daily for personal and professional uses. It's a great way to create more efficiency in your life, easy to implement and integrate into your work.

**What do you dislike about Fireflies.ai?**

I wish it was more intuitive about organizing and naming the recordings. I only discoverd this when I needed to feed some transcripts to GPT to build a co-pilot. It is a cumbersome project to keep on top of the organization in Fireflies.ai, so it was a bit of a hassle to download them in an organized way.

**What problems is Fireflies.ai solving and how is that benefiting you?**

Here's a great example. 

I had to give a developer some notes on changes we want to a landing page. I set up a meeting with myself to talk through the changes, recorded it with Loom, then uploaded the audio transcript to Fireflies.ai. It produced a full summary and task lists for both parties. In the past, I would have sat with the landing page, a pen and a pad to write the notes, then write them up in an email - which I sent with full confidence I provoided everything the developer needs to get the job done. 

Here's another great example that I share with people who are new to AI. 

We're having some work done on our home. There is so much to do to prepare, it became overwhelming. I implemented the same solution as above to create a task list, making everything a lot more managable.

  ### 2. Known Fireflies, impossible to attend a meeting without Fred

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ana R. | Formadora en Empleabilidad. Cómo hacer Entrevistas de Trabajo exitosas y Videocurrículums, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 04, 2025

**What do you like best about Fireflies.ai?**

Above all, its ease of use and speed in obtaining the transcriptions

**What do you dislike about Fireflies.ai?**

I found it a bit difficult to integrate with Zoom. I'm never sure I've done it right until I see Fred asking to join the meeting.

**What problems is Fireflies.ai solving and how is that benefiting you?**

Sometimes people fear for their privacy and that things might be recorded. There is a certain mistrust.

  ### 3. Fantastic tool for meeting recordings, and summary of a call

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 03, 2025

**What do you like best about Fireflies.ai?**

Good tool for recording meetings; you can also configure it to record only customer calls. You can crop calls, look for summaries, and, best of all, share recordings with the customers.

**What do you dislike about Fireflies.ai?**

Nothing as such, all good, great features

**What problems is Fireflies.ai solving and how is that benefiting you?**

Good tool for recording meetings; you can also configure it to record only customer calls. You can crop calls, look for summaries, and, best of all, share recordings with the customers.

  ### 4. Easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Hans R. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2025

**What do you like best about Fireflies.ai?**

You get 2 summaries and notes choices which provide different perspectives on the transcribed conversation.

**What do you dislike about Fireflies.ai?**

The limit of the time for an automatically scheduled, recorded and transcribed conversation to 30 minutes. If I want longer than that I seem to have to  record separately, download the zoom files and then upload them again.

**What problems is Fireflies.ai solving and how is that benefiting you?**

Taking notes of meetings and this allows me to focus on the conversation.

  ### 5. Action items are really captured

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nouman J. | Senior Business Analyst, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 17, 2025

**What do you like best about Fireflies.ai?**

The best thing about Firefrlies is the ability to really capture action items and make sure to send a small reminder before the meeting a short feature but really valuable.

**What do you dislike about Fireflies.ai?**

The integrations and pricing could be better really and as a user AI settings could become overwhelming too considering the price

**What problems is Fireflies.ai solving and how is that benefiting you?**

You can quickly review meetings by searching for specific topics, action items, or decisions, saving time on manual note-taking.

  ### 6. Best AI App for coaches, executives and leaders

**Rating:** 5.0/5.0 stars

**Reviewed by:** Girish J. | Coach and Mentor, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2024

**What do you like best about Fireflies.ai?**

It is a wnderful App with AI. The best thing is that it can scribe text what you are speaking, recourd audio and video. Many times in my coaching, people ask me to send video or audio to recpa, it is easy for me to do that with this App.
And another best thing that it sends me brief of last session in coaching before i start the next session.
It is very easy to use, easy to implement, with lot of features and ease of integration. Oh, yes frequnecy of use is wonderful as  I give more than 25 session  a week, and it ingerates them all

**What do you dislike about Fireflies.ai?**

I am looking for integration of AI that will help improve coaching by some by scripts

**What problems is Fireflies.ai solving and how is that benefiting you?**

- audio and video recording 
-coverting speech to text 
- summary of my speech to text

  ### 7. Time optimization when sending the minutes of the meetings I attended

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ricardo Z. | Gerente de PMO, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 29, 2025

**What do you like best about Fireflies.ai?**

The synthesis he generates and the words that are used in a clear and objective manner, as well as the ease of defining actions and their responsible parties.

**What do you dislike about Fireflies.ai?**

All identified actions are sent to my TO DO in OUTLOOK. It would be important that before registering the tasks, it asks if they should be added or not, because there are tasks from other people.

**What problems is Fireflies.ai solving and how is that benefiting you?**

In time optimization, with the preparation of the MINUTES to be sent to all participants.

  ### 8. Fantastic Time-Saving Tool - My Personal and Reliable EA

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tom F. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 19, 2024

**What do you like best about Fireflies.ai?**

I've been using Fireflies for a while and all I can say is - how did we function without this tool before? I can focus on being present on calls instead of needing to write notes or worry that I missed something important. And even if AI doesn't pick up on something, I can easily search the word doc and fill in the missing pieces without needing to re-watch the call. Game changer!

**What do you dislike about Fireflies.ai?**

My only issue is that I was on a zoom call and couldn't disable it / remove it upon request quickly and easily... that option could be more clicklable.

**What problems is Fireflies.ai solving and how is that benefiting you?**

Being able to quickly and easily create a summary / action plans and combine with AI to help execute quickly and easily post-calls

  ### 9. Awesome way to follow up your meetings.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sebastian B. | Co-Owner, Construction, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 05, 2025

**What do you like best about Fireflies.ai?**

The app does a brief summary, and key notes.  That is nice, but what is awesome is the section of tasks.

**What do you dislike about Fireflies.ai?**

The fact that if I purchase the program and want other team members to get a review of the summary I cannot send it directly, I have to copy and paste.

**What problems is Fireflies.ai solving and how is that benefiting you?**

The fact that I do not have to take vast amounts of notes, just key pointers, because the app does all the dirty work.  Also, it is important to point out that having the app helps all the participants in the meeting know which tasks they need to acomplish.

  ### 10. In the new normal of online meetings, this tool does it all.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gregg M. | Account Managment/VCIO, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 14, 2024

**What do you like best about Fireflies.ai?**

from recording and transcription, coupled with valuable feedback in moments of the meetings ending.

**What do you dislike about Fireflies.ai?**

That others have to sign up to use the meeting notes that I share with them.

**What problems is Fireflies.ai solving and how is that benefiting you?**

I'm not sure how to quantify this answer. It is critical to be able to have bullet points and a link to each point in the meeting without combing through the entire meeting.

  ### 11. Empowering my workflow

**Rating:** 5.0/5.0 stars

**Reviewed by:** Trent H. | Senior Business Lead, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 17, 2024

**What do you like best about Fireflies.ai?**

Speed, consistency, ease of use. The google chrome extension giving me real time transcriptions and the ability to send this information out or use with AI bots is truly amazing. Using fireflies and tools like it we are able to exponentially increase the amount of information we can consume and create for out clients. It's incredibly easy to set up and incorporate into our workflows

**What do you dislike about Fireflies.ai?**

Accessing the transcript from the web page is not as seamless as i would like. Ideally it should be a seamless flow to an AI chat, email, doc, from a simple copy paste. Right now i have to download my data. downloading can be helpful but its just not the normal workflow

**What problems is Fireflies.ai solving and how is that benefiting you?**

transcribing calls for future reference
automating workflows

  ### 12. Fireflies is by far the best AI meeting note taker on the market.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adam  M. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2025

**What do you like best about Fireflies.ai?**

The accuracy of the note taking is excellent. I trialed Fireflies alongside Teams Premium and Fireflies was far superior. Its easy to use with great and useful settings to help you style the user eperience. Its very easy to implement and I use it nearly everyday.

**What do you dislike about Fireflies.ai?**

Its not the cheapest AI note taker on the market but the value it provides is well worth the additional cost.

**What problems is Fireflies.ai solving and how is that benefiting you?**

It saves me so much time during meetings by not having to worry about taking any notes, and the meeting summaries are all you need as accurate meeting minutes.

  ### 13. Perfect for easy meeting notes, transcribing voice memos, and ensuring to do lists are tracked

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gina G. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Fireflies.ai?**

I love how easy it is to have it either join a zoom meeting or upload other audio calls I may have recorded in voice notes or QuickTime.  

I use the summaries to send to clients and track our progress, I use the longer transcription to run through ChatGPT to build plans and pull out key quotes.

I use it for every meeting I have, and now it just automatically joins my zoom calls.

**What do you dislike about Fireflies.ai?**

I'd love to have a direct from FireFlies to Notion feature!

**What problems is Fireflies.ai solving and how is that benefiting you?**

It's helping me save time by creating ready to go notes!

  ### 14. Optimised efficiency

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anne M. | Marketplace Experience, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 22, 2024

**What do you like best about Fireflies.ai?**

Great AI tool for transscribing, recording and summarising meetings along with action items.  Very efficient and makes my output a lot more achievable and structured.  It was really easy to implement into meetings and really easy to start using it so I did not need the customer support function although I will still give that a go with my suggestions. I am using Fireflies daily, in all my meetings now and integrating it into my entire team

**What do you dislike about Fireflies.ai?**

Nothing I dislike although there may be some areas for improvement such as allowing for "sub-channel" within a "channel" to make filing and referencing easier of meetings.  Also, when downloading meetings, one needs to click "download" 3 times if you are wanting to download the summary, the transcript and the audio and I think it would be great to have a "download all" function.  It would also be great if one could upload a template that you would like minutes / summaries of meetings to be populated onto along with action items and then being able to reference meetings held in future on the same topic to keep a consolidated view of meetings and action items and what is outstanding.  I also think that based on the output, a "risk" feature could be developed to analyse meetings and potential risks identified and consequences of not addressing those risks through AI output.

**What problems is Fireflies.ai solving and how is that benefiting you?**

Time it takes to summarise meetings and refer back to notes and action items is drastically reduced

  ### 15. It is a very useful and easy-to-use platform.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Adriana  R. | Director de agencia de viajes, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2025

**What do you like best about Fireflies.ai?**

That automatically sends you the summary and you don't have to wait

**What do you dislike about Fireflies.ai?**

That it does not provide a sentiment report of the participants like other platforms

**What problems is Fireflies.ai solving and how is that benefiting you?**

It helps me remember what was said and who said it without having to take notes.

  ### 16. Saved our team so much time!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mariia B. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 02, 2025

**What do you like best about Fireflies.ai?**

Fireflies summary is better than competitors provided, and I loved the auto setting for language detection, because we use 2 languages

**What do you dislike about Fireflies.ai?**

If I'm late, I'll need to manually add Fred to the meeting, and it will take several

**What problems is Fireflies.ai solving and how is that benefiting you?**

Team meetings can be hard to follow, and some important ideas may slip. With Fireflies, I no longer have this problem. Summarizing is also a must-have feature because we humans often repeat ourselves. It's very helpful that I can use the mobile app and review the notes on the go (or even listen to the recorded call once again). I've also tested uploading audio, and it worked well.

  ### 17. Fireflies, is the friend i Always needed

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 04, 2025

**What do you like best about Fireflies.ai?**

It simplifies my life, by writing everything i should

**What do you dislike about Fireflies.ai?**

It has not been that reliable in time i have used it.

**What problems is Fireflies.ai solving and how is that benefiting you?**

It is helping to save time by letting me concentrate in my meetings while he gets all the important information in a single place

  ### 18. Great Note Taking App

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alicia M G. | Director of Programs, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2025

**What do you like best about Fireflies.ai?**

The overview and summary that it provides after meetings. I also like that it captures action items and assigns responsibility. It's a very intuitive system.

**What do you dislike about Fireflies.ai?**

I wish it wouldn't include the time in the meeting summary. It provides how long you spent discussing each line item, and I always have to erase it when sharing the summary with other meeting attendees.

**What problems is Fireflies.ai solving and how is that benefiting you?**

Note taking! I sit on several volunteer committees and this allows be to be participatory during meetings because I know that notes are being captured.

  ### 19. Stop wasting time on meeting minutes!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sara G. | Président de mon cabinet, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2025

**What do you like best about Fireflies.ai?**

Easy to use, once properly configured it does the job practically without intervention, interfaceable with many applications including Zapier

**What do you dislike about Fireflies.ai?**

If working in multiple languages, you must manually set up for transcription.

**What problems is Fireflies.ai solving and how is that benefiting you?**

Note-taking and transcription, a huge time saver

  ### 20. Excellent Summary Recording

**Rating:** 5.0/5.0 stars

**Reviewed by:** John O. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2025

**What do you like best about Fireflies.ai?**

I would love to use it. I got the summary: It automatically records a webinar that is scheduled in Google Calendar. Save Time!

**What do you dislike about Fireflies.ai?**

I have nothing that I dislike. All are great!

**What problems is Fireflies.ai solving and how is that benefiting you?**

Save time and easy ti revuew

  ### 21. After you cancel they have the audacity to ask you to promote them

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 01, 2025

**What do you like best about Fireflies.ai?**

Fireflies can record meetings. Many others do that too.

**What do you dislike about Fireflies.ai?**

extremely expensive, doesn't bring anything new to the table. when you have to share meetings, it's a headache for clients too as they need an account to even view the meetings. there are better options out there, don't waste your money.

**What problems is Fireflies.ai solving and how is that benefiting you?**

it records & transcribes meetings. not more than that.

  ### 22. A-Level Game-Changer

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jennifer S. | Coach, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 09, 2024

**What do you like best about Fireflies.ai?**

As someone who often juggles with multiple meetings and projects, keeping track of all the discussions and action items can be overwhelming. Fireflies has truly streamlined this process and made it a lot easier for me to do all of my work.

**What do you dislike about Fireflies.ai?**

What might be a small frustration for me is the product's integration when I change my email to another one- that was quite the hassle for integrating back Fireflies and letting it connect with another third-party app to join my meetings.

**What problems is Fireflies.ai solving and how is that benefiting you?**

I can access and keep track with all of my meeting transcriptions with ease! What I also love most is the ability to search through my past meetings easily. If ever I need to revisit a portion of the meeting for an idea/topic that was discussed specifically, I can just type a keyword and pull up the relevant part of the transcript in seconds. This definitely saves me loads of time, compared to when I am scanning through the transcripts manually, or having to rewatch a recording of my meetings-which also consumes a lot of time!

  ### 23. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Richard V. | COO, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 22, 2025

**What do you like best about Fireflies.ai?**

Ease of Use on all devices. And easy to integrate into Teams and Zoom

**What do you dislike about Fireflies.ai?**

You need the ability for Fireflies to call into a phone number or conf call like a Conf Bridge.

**What problems is Fireflies.ai solving and how is that benefiting you?**

Note taking and Tasks. Also the ability to get details about the summaries to insert into what customers want.

  ### 24. Really useful software for client calls!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Liz A. | Founder & Creative Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 25, 2024

**What do you like best about Fireflies.ai?**

With Fireflies, I can truly focus on my client calls without the pressure of taking notes. I can revisit the conversation, review all the notes, and even listen to what I said. I also use it for content creation; when I upload a video, it provides a complete transcript. This helps me later when using other AI tools to create descriptions and more. I would definitely recommend it!

**What do you dislike about Fireflies.ai?**

I have no dislikes. The only thing that comes to mind is that the annual price is much cheaper than the monthly price, but I prefer not to pay upfront. It would be nice to see a more affordable monthly option.

**What problems is Fireflies.ai solving and how is that benefiting you?**

I don't have to worry about taking notes anymore. I can review my own calls and find areas of opportunity. I can get transcripts that then help me for multiple purposes.

  ### 25. Meeting efficiency at its best!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adrian H. | Senior Vice President - Loan Originations, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 13, 2025

**What do you like best about Fireflies.ai?**

It allows me to focus on the call and conversation rather than pausing to take notes and being focused on extracting key points.  The ability to read the recap and also the summary is a powerful tool. Also, enjoy the ability to share the notes w/ call participants who value the concise summary and action items noted.  I use this on all of my calls.

**What do you dislike about Fireflies.ai?**

There are sometimes where it may mistake an action item but not to a point there is a problem.  I'd rather have a few errors to correct than miss something.

**What problems is Fireflies.ai solving and how is that benefiting you?**

It makes my meetings more efficient and enables me to focus on the discussion.

  ### 26. Fireslies saves me a lot of time

**Rating:** 4.5/5.0 stars

**Reviewed by:** victor U. | Product Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2025

**What do you like best about Fireflies.ai?**

It's summaries and actionable insights after a meeting

**What do you dislike about Fireflies.ai?**

Nothing for now that I can think of. Although it was a bit difficult finding and turning on my video for meetings

**What problems is Fireflies.ai solving and how is that benefiting you?**

Meeting summary and gathering business intelligence

  ### 27. Great AI tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alon C. | VP Products &amp; Sales Engineering, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2025

**What do you like best about Fireflies.ai?**

Simple to use great meeting summary Easy Search & Navigation:
You can search through transcripts using keywords, tags, or filters, making it easy to find that one thing someone said without rewatching the whole call.

**What do you dislike about Fireflies.ai?**

bit expensive. The free version is quite limited — many useful features (like advanced summaries, integrations, or longer storage) are behind a paywall.

**What problems is Fireflies.ai solving and how is that benefiting you?**

You no longer need to jot down every detail during a call — Fireflies automatically transcribes the conversation.
People who missed the meeting can listen to recordings or read transcripts to quickly catch up — reducing miscommunication.

  ### 28. I actually have high recommended FireFiles multiple times now.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Derrick S. | Executive Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 28, 2025

**What do you like best about Fireflies.ai?**

The best thing I like about Fireliels.ai is I don't have to write down a single word. I have play back ability to go back to look up information that I completely forgot.

**What do you dislike about Fireflies.ai?**

There isn't a lot that I don't dislike about Firelies.ai. So far so good. There is a glitch sometimes between uploading the recording to have it transcribed. However, once its uploading its usually fine.

**What problems is Fireflies.ai solving and how is that benefiting you?**

It is helping us not having to have a enable body write out over 2 hours of notes. It is a very good tool.

  ### 29. A very useful IA that helps you save time and record of your meetings

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 28, 2025

**What do you like best about Fireflies.ai?**

The accuracy and the synchronization of the audio to the text of the transcription is very helpful. It is not intrusive since you can program in settings the condition to invite Fred (Fireflies) just if you want to. This is very important because there are some meetings which need to be private. I´ve been comparing similar AIs and this is the best of all of them in precision and confidentiality.

**What do you dislike about Fireflies.ai?**

Even though the IA is very accurate, there´s still room for improvement. This applies to the transcription and the summary.

**What problems is Fireflies.ai solving and how is that benefiting you?**

It assists me with the meetings and save me time. Also, it helps me to keep track of all the agreements.

  ### 30. Excellent experience!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Izabela A. | Project manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2024

**What do you like best about Fireflies.ai?**

It is extremely time-saving and does the job with great quality. It is a relief to know we do not need to waste time doing transcriptions or meeting minutes. The price is also a strength.

**What do you dislike about Fireflies.ai?**

Not all features work well. For example, the integration with my google agenda only started working to include the bot automatically in all meetings after I installed the Chrome extension. However, the Chrome extension doe not support  Brazilian Portuguese, which is the language I use in most of my meetings. So there are still things to ajust.

**What problems is Fireflies.ai solving and how is that benefiting you?**

Fireflies is saving a lot of time that my team spend transcribing meetings. Also, it has helped a lot with meeting minutes. With its help, it is easier to conduct a meeting, knowing that I do not need to take notes.

  ### 31. One of the best meeting notetaking tools

**Rating:** 5.0/5.0 stars

**Reviewed by:** Franco M. | Executive assisntant, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2025

**What do you like best about Fireflies.ai?**

I love the interface that its so easy to use, the transcripts and features. Not to mention the amazing mobile app

**What do you dislike about Fireflies.ai?**

I use fireflies on my main account, but as I do consulting, they dont allow you to connect multiple calendar from multiple accounts. You have to pay a different subscription for each

**What problems is Fireflies.ai solving and how is that benefiting you?**

Meetings transcription to then use it with AI Agents

  ### 32. Good tool for transcribing coaching sessions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2025

**What do you like best about Fireflies.ai?**

I like the summaries and actions steps best.

**What do you dislike about Fireflies.ai?**

I find it hard to navigate the website. Also if I don't have it set to automatically invite Fred@Fireflies AI to meetings, I have trouble getting Fred to come.

**What problems is Fireflies.ai solving and how is that benefiting you?**

Saves me a ton of time and helps me communicate with clients immediately with the transcript it sends at the end of each meeting.

  ### 33. I love how it transcribes my notes for every meeting.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jamal H. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 05, 2025

**What do you like best about Fireflies.ai?**

Firefiles allows me to go back and have breakdown of what really happened in the meeting that is clear and concise to reference.

**What do you dislike about Fireflies.ai?**

I used to have issues with it not showing up to every meeting, but I believe I fixed it.

**What problems is Fireflies.ai solving and how is that benefiting you?**

Most of the time I never remember what was even talked about in meetings and if I take notes I can barely read them so this allows me to catalog meetings and reference them easily.

  ### 34. Speeds up work, and relieves my mind

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 03, 2024

**What do you like best about Fireflies.ai?**

I can focus 100% on the other party of my meeting, without sharing my "computing power" to talking and note-taking. This allows me for deeper insights, more dynamic discussion and overall - better quality conversations.

Fireflies saves up to 50% of my time for preparing reports after the meetings.

**What do you dislike about Fireflies.ai?**

Sometimes I need to invite fred@fireflies.ai manually to the meetings.

**What problems is Fireflies.ai solving and how is that benefiting you?**

I spend less time taking notes, and less time when I prepare reports for my clients.
I also use transcription and notes to generate reports with AI

  ### 35. It's your bestfriend when you need to remember what was said!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael G. | IT Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 03, 2025

**What do you like best about Fireflies.ai?**

I like that it integrates with Asana, it also just works, I don't need to do anything.

**What do you dislike about Fireflies.ai?**

I have not found anything that I dislike at the moment.

**What problems is Fireflies.ai solving and how is that benefiting you?**

Note taking, task making, follow ups.

  ### 36. FIREFLIES REVEIW

**Rating:** 5.0/5.0 stars

**Reviewed by:** Zilpa  A. | Company Secretary, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2024

**What do you like best about Fireflies.ai?**

Easy to us . The recording , transcript and that i can add it to any call at any time .
Ones registered, i can share the link with all who attended for instant reviews . 
the analysis assists alot with getting to know if we are holding meaningful meetings with clear outcomes . 
Features are helfull in coming up with an interactive analysis. Very easy for one to  install and implement .

**What do you dislike about Fireflies.ai?**

I have to transfer the summary and minutes to my company format.
It gets confued to the slang we use of English and Swahili

**What problems is Fireflies.ai solving and how is that benefiting you?**

I have documented evidence that is recorded ease of reference when there is clarification needed .

  ### 37. time saver and great productivity tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Abhijeet  S. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2025

**What do you like best about Fireflies.ai?**

Translations and context work great.. as we have a multi-lingual team and it is seamless. I use it everyday for my all interactions. It is very easy to implement.

**What do you dislike about Fireflies.ai?**

As of now, i cant think of any negative feedback.

**What problems is Fireflies.ai solving and how is that benefiting you?**

It helps me keep productive and keep a track on action items. It helps me share the action points clearly to all stakeholders. I keep a track of all the meetings in one place.

  ### 38. I won't do meetings Fireflies.ai!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Javier C. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 04, 2024

**What do you like best about Fireflies.ai?**

Fireflies.ai is perfect for anyone needing meeting transcription PLUS an invaluable gathering of action items without any effort at all. The Fred AI is extremely helpful if you need help finding exactly what you said about whatever you want to search for.  

The transcription function is powerful and can differentiate between speakers perfectly. 

I have yet to find any issue at all with Fireflies.ai

**What do you dislike about Fireflies.ai?**

I would like to be able to transcribe my YouTube videos using Fireflies for the same type of notes I get from meetings.  Other than that, there is nothing I don't like!

**What problems is Fireflies.ai solving and how is that benefiting you?**

I am running Small Business Masterminds using Fireflies. The Fred AI is helping me find specific points in the conversation where we discuss key points I need to make note of for future meetings.  These are fine points that don't really register on any other topic change or anything, it's more minute topics that are needed.  The Fred AI does such a good job at finding everything for me.

  ### 39. Customer Survey

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jean Claude (JC) S. | Superintendent, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 09, 2025

**What do you like best about Fireflies.ai?**

Very convenient and easy to use. Fun and smart

**What do you dislike about Fireflies.ai?**

It can't read my mind. Not really anything I don't like

**What problems is Fireflies.ai solving and how is that benefiting you?**

solving time constraint problems by taking notes quicker

  ### 40. Benefits to Project Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Richard K. | Program/Project Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 13, 2025

**What do you like best about Fireflies.ai?**

The fast and accurate transcription is invaluable during complex scoping and design meetings. We can spread our team across more clients with Fireflies recording and go back to catchup past meeting. Teh summaries and topics are getting better with time. Thank you again for a great product

**What do you dislike about Fireflies.ai?**

The speech recognition does not always identify the correct person talking, each member of the team likes to be valued and recognized for their contribution. Accurately identifying the correct person talking would help greatly.

**What problems is Fireflies.ai solving and how is that benefiting you?**

speed and accurately transcribing.

  ### 41. Flexible platform that saves hours of work

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shahe S. | Architect, Creative Director., Small-Business (50 or fewer emp.)

**Reviewed Date:** February 05, 2025

**What do you like best about Fireflies.ai?**

Multi-language support that enables meetings across multiple countries and timezones - this together with its insightful metrics and auseome summaries make it a clear standout for our workflow.

**What do you dislike about Fireflies.ai?**

It would be Nov to have auto language detect rather than needing to preselect and the option for auto translation and or subtitles added.

**What problems is Fireflies.ai solving and how is that benefiting you?**

It's taking the legwork out of the very time consuming work of preparing meeting minutes and ensuring everyone's to-do's are allocated.

  ### 42. One of the best tools I have come across in a long time

**Rating:** 5.0/5.0 stars

**Reviewed by:** aaron  m. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2025

**What do you like best about Fireflies.ai?**

the time it saves me and the ability to concentrate on my client in  a meeting rather than taking notes

**What do you dislike about Fireflies.ai?**

There is nothing I dislike . It is a great product

**What problems is Fireflies.ai solving and how is that benefiting you?**

Allows me to capture notes better and from those creae accurate documents for client. When client has disputed whether advice was given I have a record of that.

  ### 43. Efficient, accurate, time saver

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt F. | Lead Mentor, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 30, 2024

**What do you like best about Fireflies.ai?**

I have used different AI meeting summary tools and find Fireflies to be the best for our team.  Fireflies is a regular part of our software teams internal and external (including business development and custom dev) calls.  It is unobtrusive and helps provide effective note reviews, with very efficient tools for recapping key messages, take aways, summaries that we can use internally and share with our clients.

**What do you dislike about Fireflies.ai?**

I do not have any features that I dislike about Fireflies.

**What problems is Fireflies.ai solving and how is that benefiting you?**

Business development, software sprint planning, Ux, project tracking and planning

  ### 44. Incredible Ease of Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Don L. | E, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2025

**What do you like best about Fireflies.ai?**

This is by far the best AI-powered transcription service I have tried. What's even more beneficial to me is being able to upload the audio from a Zoom call and receive the summary and transcript with incredibly accurate transcription. It has saved me endless hours of note taking and follow up.

**What do you dislike about Fireflies.ai?**

I have no problems at all with this exceptional service.

**What problems is Fireflies.ai solving and how is that benefiting you?**

Detailed notetaking is handled for me, which saves me an inordinate amount of time.Detailed notetaking is handled for me, which saves me an inordinate amount of time.

  ### 45. The best assistant for my meetings with clients

**Rating:** 5.0/5.0 stars

**Reviewed by:** Juan S. | Founder and CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 27, 2025

**What do you like best about Fireflies.ai?**

The ability to analyze information and generate a summarized and very accurate template of the conclusions or actions that were discussed.

**What do you dislike about Fireflies.ai?**

It would be good if it is integrated with a tool that generates the action plan or tasks to be resolved.

**What problems is Fireflies.ai solving and how is that benefiting you?**

Have trained people 24/7 to be able to attend a meeting.

  ### 46. Revolutionizing Meeting Documentation Through AI-Powered Transcription

**Rating:** 4.5/5.0 stars

**Reviewed by:** Felipe R. | CIO, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2025

**What do you like best about Fireflies.ai?**

The automatic transcription capability is by far the most valuable feature of Fireflies.ai. Being able to focus entirely on the conversation without worrying about taking detailed notes has transformed my meeting experience.

**What do you dislike about Fireflies.ai?**

The pricing structure, while tiered, makes it somewhat expensive for individual users or small teams that just need basic functionality.

**What problems is Fireflies.ai solving and how is that benefiting you?**

Time liberation for higher-value activities.

  ### 47. Loving the note taking abilities of Fireflies.ai

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 12, 2025

**What do you like best about Fireflies.ai?**

i love that it takes nots during the meetings and summarizes them at the end.  It is great that all summaries are time stamped so if I need more context, i can go to that spot and listen.  Saves me from having to take extensive notes during the meeting.

**What do you dislike about Fireflies.ai?**

for my use, i don't find the statistics about speakers very useful at this time.  perhaps in the future.

**What problems is Fireflies.ai solving and how is that benefiting you?**

i can listen better at meetings without having to take extensive notes.  Fireflies notes are even better than mine because the recording is there for context.

  ### 48. An incredible application for transcription, summaries, and much more!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Javier A. | SEO, Marketing and Sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2025

**What do you like best about Fireflies.ai?**

I love the precision of its transcription, in addition to the possibility of the AI to be able to ask (Ask to Fred)

**What do you dislike about Fireflies.ai?**

For now, nothing. They gave me a 7-day trial of their Business plan and it served perfectly to know that this is what I want and what I am looking for for different roles in my business.

**What problems is Fireflies.ai solving and how is that benefiting you?**

I would like the export in SRT to be better, as it is not well done.

  ### 49. What a time-saver and meeting value-add

**Rating:** 4.5/5.0 stars

**Reviewed by:** Susan D. | CIO (Chief Idea/Implentation Officer), Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2024

**What do you like best about Fireflies.ai?**

Not only does it capture the video recording, but it will provide a transcript, a summary and action items. I host monthly Mastermind calls and have this notetaker on the call and being able to share immediately with attendees is a time-saver for me and a huge benefit to attendess by receiving more than just a recording.

**What do you dislike about Fireflies.ai?**

I've also been trying out Fathom. I like that they send a summary in the email vs. Fireflies which requires you to link to the recorded page.

**What problems is Fireflies.ai solving and how is that benefiting you?**

Provides me freedom from having to remind meeting attendees on their commitments, questions and action items... It's all in the notes. This is a big time saver as it also is readily available to all attendees.

  ### 50. Game-Changing App for Entrepreneurs with ADHD!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vanessa V. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2024

**What do you like best about Fireflies.ai?**

As an entrepreneur with ADHD, taking notes during meetings has always been a major challenge. My notes often ended up messy and incomplete, adding a lot of pressure to capture everything accurately in real-time. Since I started using Fireflies, it feels like a huge weight has been lifted! I now use it for every client meeting, and it not only takes all the notes for me but also provides clear, detailed summaries of tasks, making my client mandates so much clearer. Instead of worrying about missed details or forgotten points, I can rely on Fireflies to capture everything. Even better, if I have any questions afterward, I can ask the app to clarify points from the meeting. Fireflies has truly transformed how I manage my work, helping me stay organized and on top of tasks without feeling overwhelmed. I highly recommend it to any entrepreneur needing reliable support for meetings and follow-ups!

**What do you dislike about Fireflies.ai?**

I can’t think of anything that could improve the app further; it already offers everything I need and more.

**What problems is Fireflies.ai solving and how is that benefiting you?**

My notes often ended up messy and incomplete, adding a lot of pressure to capture everything accurately in real-time. Since I started using Fireflies, it feels like a huge weight has been lifted! I now use it for every client meeting, and it not only takes all the notes for me but also provides clear, detailed summaries of tasks, making my client mandates so much clearer.


## Fireflies.ai Discussions
  - [Does fireflies Ai record video?](https://www.g2.com/discussions/does-fireflies-ai-record-video) - 5 comments, 2 upvotes
  - [Does fireflies AI work with teams?](https://www.g2.com/discussions/fireflies-ai-does-fireflies-ai-work-with-teams) - 2 comments, 1 upvote
  - [Does fireflies AI work with teams?](https://www.g2.com/discussions/does-fireflies-ai-work-with-teams) - 1 comment, 1 upvote
  - [Does fireflies Ai record video?](https://www.g2.com/discussions/fireflies-ai-does-fireflies-ai-record-video) - 1 comment, 1 upvote
  - [What is fireflies AI?](https://www.g2.com/discussions/fireflies-ai-what-is-fireflies-ai) - 1 comment, 1 upvote

- [View Fireflies.ai pricing details and edition comparison](https://www.g2.com/products/fireflies-ai/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-07-21+04%3A26%3A02+-0500&secure%5Bsession_id%5D=81fc33a7-b492-4b1a-a4e5-04308714486d&secure%5Btoken%5D=42083cea310b7165d8c172139b16d2a609a24513dea57af51b4b337b77bef926&format=llm_user)
## Fireflies.ai Integrations
  - [Airtable](https://www.g2.com/products/airtable/reviews)
  - [Calendly](https://www.g2.com/products/calendly/reviews)
  - [Cal ID](https://www.g2.com/products/cal-id/reviews)
  - [CallHippo](https://www.g2.com/products/callhippo/reviews)
  - [ChatGPT](https://www.g2.com/products/chatgpt/reviews)
  - [Google Classroom](https://www.g2.com/products/google-classroom/reviews)
  - [Google Meet](https://www.g2.com/products/google-meet/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [n8n](https://www.g2.com/products/n8n/reviews)
  - [Notion](https://www.g2.com/products/notion/reviews)
  - [Pipedrive](https://www.g2.com/products/pipedrive/reviews)
  - [Revenue Hub](https://www.g2.com/products/revenue-hub/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)

## Fireflies.ai Features
**Call Analytics**
- Call Recording
- Machine Learning
- Call Analysis

**Voice**
- Dictation
- Accuracy

**Meeting Prep - AI Meeting Assistants**
- Agenda Management
- Virtual Meeting Hosting
- Automated Scheduling

**Agentic AI - Sales Coaching**
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Decision Making

**Action Item Detection - AI Note-taking Software**
- Action Item extraction
- Summary Generation

**Training**
- Knowledge Base
- Coaching Materials
- Playbook Creation
- Video Record

**Artificial Intelligence - Conversation Intelligence**
- Customer Scoring
- Speech-to-Text
- Sentiment Analysis

**Transcription**
- Speaker Identification
- Timecode Management
- Closed Captioning
- Custom Dictionary

**Meeting Automation - AI Meeting Assistants**
- Automated Note-Taking
- Voice Recognition
- Action Item Tracking

**Automatic Transcription - AI Note-taking Software**
- Speech-to-text Transcription

**Feedback**
- Review
- Scorecard
- Coaching Card
- Leaderboard
- Real-Time Updates
- Notifications
- Competition

**Editing**
- Collaboration
- Spell Check and Punctuation
- Text Editing
- Translation

**Generative AI**
- AI Text Summarization

**Meeting Insights - AI Meeting Assistants**
- Sentiment Analysis
- Personalization
- Smart Summaries

**Collaboration & Sharing - AI Note-taking Software**
- Team-based Access

**Integration**
- Data Security
- API
- Voice Files
- Live Captioning
- Integrates With Existing Applications

**Generative AI**
- AI Text Summarization

**Accessibility - AI Meeting Assistants**
- Language Translation
- Real-Time Transcription
- Accessibility Guidelines Compliance

**Agentic AI - Conversation Intelligence**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Language & Accent Support - AI Note-taking Software**
- Multi-Language and Accent Support

**Agentic AI - Transcription**
- Autonomous Task Execution
- Cross-system Integration
- Decision Making

**Agentic AI - AI Meeting Assistants**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Decision Making

**Multi-Platform Integration - AI Note-taking Software**
- Integrations

**Privacy & Security Controls - AI Note-taking Software**
- Access Control

**Meeting Capture & Retention - AI Meeting Assistants**
- Bot Presence
- Meeting Moments Management
- Audio or Video Recording

**Searchable Note Archives - AI Note-taking Software**
- Semantic Search

**Speaker Identification - AI Note-taking Software**
- Speaker Recognition

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