--- title: Fireflies.ai Reviews meta_title: 'Fireflies.ai Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 751 reviews by the users' company size, role or industry to find out how Fireflies.ai works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 751 scale: '5' date_modified: '2026-07-17' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Fireflies.ai Reviews **Vendor:** Fireflies.ai **Category:** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) **Average Rating:** 4.7/5.0 **Total Reviews:** 751 ## About Fireflies.ai Fireflies is an AI voice assistant that helps transcribe, summarize take notes, and complete actions during meetings. Our AI assistant, Fred, integrates with all the leading web-conferencing platforms in the world like Zoom, Google Meet, Webex, & Microsoft Teams along with business applications like Hubspot, Slack, Trello, Asana, Salesforce, and more. Record: Instantly record meetings across all major web-conferencing platforms. Invite Fireflies or have it automatically capture them. Transcribe: Fireflies can transcribe live meetings or audio files that you upload. Skim the transcripts & listen to the audio simultaneously. Summarize: AI Super Summaries provides you with detailed meeting overviews, outlines, meeting notes, keywords and action items. Quickly track and skim through an entire meeting in 5 minutes! Collaborate: Add comments & flag important moments on calls for teammates to easily review. Search: Review an hour long call in less than 5 minutes. Filter to action items, dates, metrics, and other important topics. Integrate: Your meeting notes, transcripts, and recordings are more valuable when they are automatically synced with tools and platforms you already use. Log meeting notes, transcripts, and recordings in your CRM & collaboration apps like Salesforce, Hubspot, Slack, Zapier, and lots more. Analyze: Conversation Intelligence generates insights around talk time, topic trends, sentiment, and much more. The conversation intelligence suite allows you to identify what’s working and what is not on calls. Insights help you coach your sales team to close more deals. They help your recruiters hire top talent faster by identifying trends across candidate interviews. Your entire organization can build better products by tuning into the voice of your customer. Discover what messaging works and what doesn’t from customer and team interactions. ## Fireflies.ai Pros & Cons **What users like:** - Users highlight the **accurate real-time transcription** of Fireflies.ai, making meeting management seamless and efficient. (102 reviews) - Users love the **ease of use** of Fireflies.ai, finding it simple to configure and highly accurate. (89 reviews) - Users appreciate the **high accuracy** of Fireflies.ai's transcription, enhancing comprehension and ease of use significantly. (86 reviews) - Users love the **time-saving features** of Fireflies.ai, transforming their productivity during video meetings effortlessly. (84 reviews) - Users appreciate the **high accuracy** of Fireflies.ai transcripts, noting significant improvements over previous transcription tools. (78 reviews) - Users commend the **high accuracy** of Fireflies.ai in transcriptions, significantly improving their meeting productivity and comprehension. (75 reviews) - Action Items (73 reviews) - Integrations (62 reviews) - Note-taking (61 reviews) - Meetings (59 reviews) **What users dislike:** - Users note occasional **AI inaccuracy** , such as misidentifying action items, but find it manageable overall. (39 reviews) - Users struggle with **navigation and privacy concerns** regarding meeting management, affecting their overall experience with Fireflies.ai. (32 reviews) - Users find Fireflies.ai to be **expensive** , especially for personal use and additional AI features required. (26 reviews) - Users express concerns about **AI limitations** regarding data transparency, privacy, and the need for improved functionality. (23 reviews) - Users find the **poor summarization** of Fireflies.ai complicates sharing and editing meeting notes effectively. (21 reviews) - Cost (18 reviews) - Users find the **high subscription cost** of Fireflies.ai to be a barrier, especially for solo founders and freelancers. (18 reviews) - Users find that the **summary quality can be inconsistent** , though they value the detailed information readily available. (17 reviews) - Users experience **accuracy issues** with occasional transcription errors, but the software is improving over time. (16 reviews) - Inaccurate Summarization (16 reviews) ## Fireflies.ai Reviews ### 1. Great tool - tasks and app recording are stellar **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2024 **What do you like best about Fireflies.ai?** 1. User friendliness - The app was so easy to set up, add to my Zoom meetings, and generally simple to navigate. 2. Tasks - the tool that distills follow-up tasks - and correctly assigns them to meeting participants - has been a game-changing feature for me. 3. App recording - My previous note-taking during in-person meetings was often a distraction for other folks. Now I record from my phone (best for 1:1 close-quarters meetings) and still have the same ease of summarizing and managing follow-ups as virtual meetings. **What do you dislike about Fireflies.ai?** My only challenges is not Fireflies related at all, but helping some of my clients feel comfortable being candid while having "something listening" and "feeling like they are being recorded." **What problems is Fireflies.ai solving and how is that benefiting you?** Taking notes during a meeting - no more! - I'm now fully engaged in the session feeling confident that great notes are on the way. Managing tasks and follow-ups - the summary of follow-ups assigned to the right teammates is a game-changer for me. Integrating with Monday - I don't have to copy things over manually, with the integration I'm saving a ton of time. ### 2. Just What We Needed **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2025 **What do you like best about Fireflies.ai?** It's user friendly. The overview and notes, and the platform lay is appealing and straight forward. **What do you dislike about Fireflies.ai?** Sometimes the action items are off, meaning items are assigned to the wrong person. Also, don't like that you can't make corrections in the sections for Speaker Talk time if a speaker's name is spelled wrong, or the entier name is incorrect, and same for the transcript section. **What problems is Fireflies.ai solving and how is that benefiting you?** 1. Fireflies takes notes for me, which saves me time, 2. Fireflies attends meetings that I can't attend or don't have to attend and I'm still able to have the information discussed; 3. Fireflies transcribes conversations which provides accuracy in discussions. ### 3. Good product, works well to transcribe and summarize **Rating:** 4.5/5.0 stars **Reviewed by:** Gary E. | Veterinary Clinic Head, Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2024 **What do you like best about Fireflies.ai?** Good value for the cost; saves me and my team considerable time writing up meeting notes. The summary function isn't perfect yet, but it's quite good, and serves as a great starting point. Also, being able to easily find and jump to particular parts of the transcript (and to hear the corresponding audio) is incrediblly helpful. **What do you dislike about Fireflies.ai?** Summarization is strong but I assume will continue to get better. Would be nice if it recognized small talk and kept it out of general summary. One big ask: Please give a way to default to Summary view from email link, instead of full transcript. **What problems is Fireflies.ai solving and how is that benefiting you?** Biggest help by far is meeting recording and summarization. ### 4. Great Product **Rating:** 5.0/5.0 stars **Reviewed by:** Chamara S. | CEO, Founder, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Fireflies.ai?** How it frees me up from having to take notes and allows me to focus on the conversation. I love the meeting minutes summaries. It's easy to adopt, works well with all of your team, and stays in the background without being intrusive. **What do you dislike about Fireflies.ai?** There's not much that doesn't work well. **What problems is Fireflies.ai solving and how is that benefiting you?** Being able to be more present in the meetings. ### 5. Awesome quality (even in Dutch!) and saves me tons of times! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2024 **What do you like best about Fireflies.ai?** It's not just transcription conversations, both online and offline. I love the meeting summary, highlight en actions. And I love the analyses I can make across multiple meeting outputs...this saves me so much time, and most of the time they're spot on! **What do you dislike about Fireflies.ai?** I'm not 100% what fireflies.ai does with all the captured meeting data. Where is it stored, is it safe...what about privacy, etc? I sometimes get questions about this (noone is against using this tool during meetings, but they do have questions like this), but I can't seem to find the answer quickly. **What problems is Fireflies.ai solving and how is that benefiting you?** Have to capture meetings and then reading through all the output to make my analyses. I can now actually listen instead of listening and trying to capture everything that's being said. ### 6. Fireflies: A Game-Changer for Meeting Notes and Interviews **Rating:** 4.5/5.0 stars **Reviewed by:** Lydia S. | Country Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2024 **What do you like best about Fireflies.ai?** I absolutely love using Fireflies! It has made my life so much easier, especially when it comes to managing meetings and interviews. After every meeting, Fireflies provides a very detailed summary and comprehensive meeting notes, which saves me so much time. The platform is also incredibly user-friendly, which makes navigating and accessing information a breeze. One of my favorite experiences with Fireflies was during a series of online interviews I conducted. It helped me tremendously by capturing all the key points and insights, allowing me to focus more on the conversation rather than worrying about taking notes. Without Fireflies, managing those interviews would have been quite challenging. I highly recommend Fireflies to anyone looking for an efficient and reliable tool for meetings and interviews. It's truly a game-changer! **What do you dislike about Fireflies.ai?** Sometimes, Fireflies doesn't appear when my meetings start, and I'm not sure if it's because I forgot to sign in or if there's another reason. However, in other meetings, it joins automatically without any issues. This inconsistency can be a bit frustrating, but overall, it's still a great tool when it works smoothly. **What problems is Fireflies.ai solving and how is that benefiting you?** Fireflies.ai is solving several key problems related to managing meetings and note-taking. It automatically captures detailed meeting notes, eliminating the need to manually take notes, which saves me a lot of time and ensures I don’t miss any important details. It also provides concise summaries of each meeting, making it easier to quickly review key points. This is especially beneficial when I’m conducting multiple meetings or interviews back-to-back. Fireflies allows me to focus on the conversations rather than worrying about documentation. It’s also great for organizing and accessing past meeting notes, as everything is stored and easily searchable. Overall, it boosts my productivity and helps me stay organized with minimal effort.Writing notes after a meeting. it helps alot. ### 7. I love fireflies but there is always room to improve **Rating:** 4.5/5.0 stars **Reviewed by:** Michael G. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Fireflies.ai?** The Notes and LinkedIn suggestions for the content **What do you dislike about Fireflies.ai?** I dont dislike anything really ..................... **What problems is Fireflies.ai solving and how is that benefiting you?** Meeting notes and transcriptions. Making suggestions for social content ### 8. Good and getting better **Rating:** 4.5/5.0 stars **Reviewed by:** Tom L. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2025 **What do you like best about Fireflies.ai?** A really easy system to set up and run with. Now a staple of all our meetings. Just getting to grips with all the tools to use. Accuracy appears to be improving all the time. **What do you dislike about Fireflies.ai?** It's not word perfect but I'm asking a lot with my accent **What problems is Fireflies.ai solving and how is that benefiting you?** Effiiency and bottling the magic. ### 9. Summaries and Overviews **Rating:** 5.0/5.0 stars **Reviewed by:** Suan T. | Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2025 **What do you like best about Fireflies.ai?** Summary and overview and recording of meetings and the mobile app. The ease of use and implementation. **What do you dislike about Fireflies.ai?** I think the fees are a lot for having more than one seat. **What problems is Fireflies.ai solving and how is that benefiting you?** I haven't found any yet. Maybe its the bugs one time. but thats it. ### 10. Now, my company and team loves it **Rating:** 5.0/5.0 stars **Reviewed by:** Melton T. | Software Implementation Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2024 **What do you like best about Fireflies.ai?** Firefiles.ai allows me to be fully engaged in my meetings. In addition to providing a transcipt and analytics (questions, action items, etc), but also allows me to get answers faster by allowing queries and analytics across meetings. **What do you dislike about Fireflies.ai?** It takes a bit of time and preparation to learn how to customize the use the topic tracker and conversational intelligence. These features work out of the box, but knowing WHAT you want to capture and structuring your conversations to include these trigger words may take a little time for new users as it requires one to think through how words are used in a specific and intentional way that may not be native to their normal conversations. **What problems is Fireflies.ai solving and how is that benefiting you?** Saves me tons of time by taking my notes and allowing me to query them. Also, Fireflies attends meetings even when I do not. ### 11. Great voice transcription, app integration and interface is clean and modern **Rating:** 5.0/5.0 stars **Reviewed by:** Justin F. | Project Manager (Community Program Administrator), Government Relations, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2024 **What do you like best about Fireflies.ai?** I use Fireflies as part of my workflow when I need to accurately record almost daily voice notes to myself, with my husband, and for work calls too. I like that its integration with Notion means I don't have to worry about what lives where or that I forget where it goes. I also particularly appreciate the chrome extension and the Android app working seamlessly. **What do you dislike about Fireflies.ai?** I would like the Notion integration to allow writing to databases but that is OK. I also dislike that the voice transcription doesn't display live while it is happening unless I am on Google Chrome. But these are small details. **What problems is Fireflies.ai solving and how is that benefiting you?** I need to identify speakers from voice files and want to ensure the transcription follows real-world use and wouldn't have lots of typos or context errors. I also like that unlike Otter, its app integration means it can be a native part of my workflow. ### 12. Absolute love for the app **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Fireflies.ai?** Easy integration into all my meetings / great feature for creating the to-do list / I use the app daily **What do you dislike about Fireflies.ai?** Copying the transcript could be programmed to 1-click **What problems is Fireflies.ai solving and how is that benefiting you?** Taking notes is unnecessary - a lot of time saved when something needs to be reviewed again ### 13. A perfect assistant to trascript, recap and elaborate every meeting **Rating:** 5.0/5.0 stars **Reviewed by:** Gianlorenzo C. | Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2025 **What do you like best about Fireflies.ai?** Fireflies is easy to use, it works PERFECTLY with Google meet since with the Chrome extension is possible to traspript all the conversation and summarize it without annoying alert and invitation of external notetaker bot. **What do you dislike about Fireflies.ai?** It's not as easy as it should be to invite the notetaker to a meeting that has been created from other users. **What problems is Fireflies.ai solving and how is that benefiting you?** It prepares summary and identify key points of the meeting. It is possible to search and fine specific information that has been told, very useful for the sales purposes we are using it. ### 14. Great product! **Rating:** 5.0/5.0 stars **Reviewed by:** Erik Z. | Vice President of Development, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2025 **What do you like best about Fireflies.ai?** The summaries and action items after each meeting. **What do you dislike about Fireflies.ai?** At times it does not auto-join the calls I have on my calendar. **What problems is Fireflies.ai solving and how is that benefiting you?** Getting the minutes and action items out to the team timely. ### 15. Saving us hours on a daily basis **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2024 **What do you like best about Fireflies.ai?** Plug and play - very little to no training required. Can immediately incorporate into workflows. You can jump to the actual audio while reading the transcript. This means that you can both read and listen and if there is a question about the transcript, you can revert to the audio. The summary and transcript functionality is easy to navigate. By skimming the summary, you can revisit old meetings and quickly be reminded of what happened. **What do you dislike about Fireflies.ai?** The major downside is that you cannot use your own branding or name the ai with your own unique name unless you pay. It does not capture all African languages. **What problems is Fireflies.ai solving and how is that benefiting you?** In the legal industry we need detailed notes of every meeting. This has saved us hours on a daily basis. It is extremely helpful to revert back to when working on a matter as it gives an accurate record of everything discussed. ### 16. I'll never go back to manual note taking! **Rating:** 5.0/5.0 stars **Reviewed by:** Fabien F. | Founder & MD, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2023 **What do you like best about Fireflies.ai?** Accuracy in identifying topics summary of the activities list Word count Tone and sentiment detection Suggestions for follow-up that are incredibly accurate super easy to use with calendar integration I use it with every meeting the plug and play approach, so easy to implement! **What do you dislike about Fireflies.ai?** I'd like to be able to switch languages more easily if meetings are not in english automatic language detection during the meeting **What problems is Fireflies.ai solving and how is that benefiting you?** I have full transcript of each meeting I can circle back to topics mentioned previously when following up with clients I can aggregate many meetings and analyze FAQs for example ### 17. Randomly doesnt join all meetings **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2025 **What do you like best about Fireflies.ai?** nothing really. I tried Fathom (loved it, but it lacked one feature Fireflies was supposed to fix, but it didnt) **What do you dislike about Fireflies.ai?** Randomly not joining meetings. UI is not as simple or easy as Fathom. Support is terrible in comparison to Fathom **What problems is Fireflies.ai solving and how is that benefiting you?** transcription ### 18. already finding it beneficial and have introduced it to clients **Rating:** 5.0/5.0 stars **Reviewed by:** Alex O. | Owner/Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2025 **What do you like best about Fireflies.ai?** The meeting summaries are very helpful and identifying actions **What do you dislike about Fireflies.ai?** early messages can seem off-putting to some people joining Teams meetings **What problems is Fireflies.ai solving and how is that benefiting you?** Couldn't add Fireflies to a recent webinar on workcast ### 19. Super dooper multi-lingual transcription tool **Rating:** 4.5/5.0 stars **Reviewed by:** Petra F. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2025 **What do you like best about Fireflies.ai?** Works great with any language, easy to extract audio and download transcript. The sound bits are super too. **What do you dislike about Fireflies.ai?** The pricing - when adding up the bill from all the AI tools, the subscription fee of 130 USD/year for a tool that only has one feature which is becoming more and more commonplace - is a bit much. **What problems is Fireflies.ai solving and how is that benefiting you?** Don't need to take notes while in a meeting. ### 20. It has been extremely helpful in my work due to its exceptional capabilities. **Rating:** 5.0/5.0 stars **Reviewed by:** JORGE ARTURO E. | Contratista, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Fireflies.ai?** The transcription of the meeting and the summary by categories. Also, being able to upload audios from other meetings and have it perform the same work with them is great! So far, these are the options I have used; but I see it has many. I must explore them. **What do you dislike about Fireflies.ai?** I think the meeting summary should be a bit more extensive. **What problems is Fireflies.ai solving and how is that benefiting you?** Fireflies helps me with the meeting notes. It allows me to quickly visualize what the topic was, the most important aspects, and the assigned tasks. On the other hand, if I require the full transcription, it also provides it. This is extremely useful. ### 21. Saves a ton of time **Rating:** 5.0/5.0 stars **Reviewed by:** Onno S. | Managing director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2025 **What do you like best about Fireflies.ai?** It saves us a ton of time, automatic meeting notes and follow up actions. We linked Fireflies to HubSpot and we manage our actions and follow up that way. Fantastic product, I can't believe I haven't tried it earlier. **What do you dislike about Fireflies.ai?** Nothing at all, it's a good product and easy to use. **What problems is Fireflies.ai solving and how is that benefiting you?** Making notes and recording action items. ### 22. Fireflies.ai is an absolute gamechanger for Today's Sales Professional **Rating:** 5.0/5.0 stars **Reviewed by:** Kent S. | Sr. Enterprise Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2024 **What do you like best about Fireflies.ai?** Fireflies gives three different elements from the meeting is video, audio and transcript while also providing a detailed summary of the meeting. It eliminates the need to slow down meetings to accommodate note taking and elminates missing an important detail. It was very easy to implement and setup. I use it multiple times a day for my meetings and it integrates seamlessy with Hubspot and with Google Meet/Zoom/Teams. **What do you dislike about Fireflies.ai?** I haven't found anything I dislike thus far except that it would be nice to add an image to my account for when it is online. **What problems is Fireflies.ai solving and how is that benefiting you?** It addresses the need to have accurate capture of meetings and allows for follow-up reflection and review ### 23. Precice, Compact and Clean **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2025 **What do you like best about Fireflies.ai?** Accuracy and summary of the meeting are awesome **What do you dislike about Fireflies.ai?** As of now I do not have any dislikes. It is working as the way I wanted **What problems is Fireflies.ai solving and how is that benefiting you?** Detailed meeting notes and compact summary ### 24. Fireflies Benefits **Rating:** 5.0/5.0 stars **Reviewed by:** Marco P. | Business Owner (Director), Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2024 **What do you like best about Fireflies.ai?** Simple to use Saves me a huge amount of time Helps me be a professional service provider to my clients. Transcripts from the phone app is brilliant for in-person meetings. Meeting summaries are great. **What do you dislike about Fireflies.ai?** Uploading transcripts from the phone app took some time getting used to. Need to ensure it has been uploaded successfully / fully processed. Would like it to learn my voice so that it can pick up my style or allocate my voice automatically to conversations on phone transcripts. **What problems is Fireflies.ai solving and how is that benefiting you?** Time saving. Accuracy of records of meetings Action items are powerful to remind me and my client of discussed to do items. ### 25. Life saver **Rating:** 5.0/5.0 stars **Reviewed by:** Aden J. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2025 **What do you like best about Fireflies.ai?** It's ease of use, and convenience especially when you're having hundreds of calls per month. Essential for meeting recaps when having complex conversations, and being able to ask the AI questions based on the call *chefs kiss* **What do you dislike about Fireflies.ai?** Nothing so far. It intergrates well with all calls without being annoying. **What problems is Fireflies.ai solving and how is that benefiting you?** Keeping up with context on all my calls. ### 26. brilliant tool to connect with your work **Rating:** 5.0/5.0 stars **Reviewed by:** Sasha C. | Policy Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2025 **What do you like best about Fireflies.ai?** The best part is hands down being able to just be present in meetings and not worry about forgetting anything discused. Fireflies lets you think and connect ideas during conversations without the fear of missing vital information, and stops you sitting with your head in a notebook the whole time. **What do you dislike about Fireflies.ai?** There's (I think) a limit on how many meetings you can have **What problems is Fireflies.ai solving and how is that benefiting you?** It allows me to balance being poresent and engaged at meetings whilst not compromising on information discussed. It also is great and summarising things at a high level suitable for quick dissemination to people post-meeting ### 27. Meeting Game Changer **Rating:** 4.5/5.0 stars **Reviewed by:** Gretchen M. | Customer Success Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2024 **What do you like best about Fireflies.ai?** Fireflies.ai has really changed how I manage my meetings. The recap feature is in my mailbox just minutes after we finish is a game changer.  I am able to quickly find key spots in our conversation with time stamped notes. I can take the notes from Fireflies.ai and add them into my CRM.   What I appreciate the most is the Action items laid out at the end of each transcript.  They help me stay organized and make sure I don't forget any tasks discussed in the meeting. I like how Fireflies lets me focus on my conversations with customers instead of scrambling to jot down notes by hand. I feel like I can truly engage with them without missing any important details. Finally, the Speaker Talktime metrics have helped me become a better listener. I find myself talking less and really hearing what my customers are saying, which has improved my interactions. I highly recommend giving Fireflies.ai a try! **What do you dislike about Fireflies.ai?** I really don't have much to dislike about Fireflies.ai. If I had to choose, I would say that in Zoom, Fireflies.ai does take up it's own window and there's not a way to hide it or make it smaller. I haven't had anyone complain yet,so it's not that big of a deal. **What problems is Fireflies.ai solving and how is that benefiting you?** I like the ability to revisit a meeting and to link the conversation within our customer notes in our CRM. ### 28. Tool I use daily **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel B. | Chief Ruckus Maker, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2024 **What do you like best about Fireflies.ai?** It's a foundational tool in my business. I use it for coaching calls, team meetings, podcast recordings. Before I would do my best to take notes AND stay present. Now I'm able to be 100% present and focus on delivering results in any virtual setting I find myself. I also use it create content by taking the transcript and training AI or creating the content myself from the notes. And I also like making "soundbites" to share highlighting especially impactful moments from the call. I know I've barely scratched the surface of everything it can do, but even as a beginner it delivers incredible value. **What do you dislike about Fireflies.ai?** Upsells to unlock more features (but that's in every business) **What problems is Fireflies.ai solving and how is that benefiting you?** Taking notes = I can be distracted. Now I am fully present in all meetings. Creating content from transcripts. Transcripts also speed up the process for making podcast show notes ### 29. Conversational Intelligence with SO many functions **Rating:** 5.0/5.0 stars **Reviewed by:** Hasari T. | CEO, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2024 **What do you like best about Fireflies.ai?** It's a really simple product to implement and has a lot of options to integrate with other relevant platforms. One thing that Conversational Intelligence has left out (of course, just an opinion) is the possibility to set-up trackers for different languages. Even bigger companies, like Apollo.io, do not have this option and the fact that fireflies makes it look so simple really stood out to me. **What do you dislike about Fireflies.ai?** All neat, great product! It even has an app!! **What problems is Fireflies.ai solving and how is that benefiting you?** Being in a high velocity sales environment and also a solopreneur, I use Fireflies connected to Pipedrive via Zapier and it allows me to easily summarize meetings and properly follow up with clients and prospects. ### 30. This IA is amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Alessandra Johanna G. | CEO and Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2024 **What do you like best about Fireflies.ai?** Fireflies.ai solved several problems for me at once. Recording meetings, making reports and follow-ups, sumarizing topics and, mainly, uploading audio and videos and transcripting for text, what is precious in my business and before it took me time, effort and money. And the text transcription is highly accurated, because recognize context (it's an ai!), what spare me time to review and correct. Very good tool! **What do you dislike about Fireflies.ai?** Ther is nothing I dislike about Fireflies I can remember, at least until now. **What problems is Fireflies.ai solving and how is that benefiting you?** Recording meetings, making reports and follow-ups, sumarizing topics and, mainly, uploading audio and videos and transcripting for text. Everything is helping me in my work ### 31. Complete and user-friendly. Offers all needed tools for virtual meetings **Rating:** 4.5/5.0 stars **Reviewed by:** Divyesh W. | Career Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2025 **What do you like best about Fireflies.ai?** How easily we can install and use it during meetings Super useful AI transcription and chatbot features **What do you dislike about Fireflies.ai?** AI tools like live suggestions can be implemented better. **What problems is Fireflies.ai solving and how is that benefiting you?** I don't need to worry about taking notes. It seamlessly transcripts and provides insightful summaries with action points within minitues. The chatbot helps me to bring out more from my meetings with simple questions. ### 32. Great time-saver with excellent customer support **Rating:** 4.5/5.0 stars **Reviewed by:** Lara W. | Director of Operations / Lead Administrator and Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2024 **What do you like best about Fireflies.ai?** We use Fireflies daily and invite Fred to all our meetings. Exceptional customer support, transcription quality is high, user interface is user friendly, the search function works well, video quality is high, using tokens works well and allows key parts of the meetings to be recorded well, the summaries on the home page (new feature) are helpful. It integrates really well with Google Calendar, Teams and Zoom. Fred shows up to all the meetings I want him to automatically. If we have an unscheduled call, it's easy to invite him to join. Downloading the video, summaries and transcription works well. **What do you dislike about Fireflies.ai?** Its cost, but I think it's worth the Admin / Project Managment time we save. Having to pay extra to use the ai search (Ask Fred) feature. Having to pay extra to customise the Apps. **What problems is Fireflies.ai solving and how is that benefiting you?** We have searchable records of all our meetings, and we can easily pull conversation topic trackers and other metrics to quickly assess calls. We can provide clients with high quality recordings with the same value. We can easily create training documents from the transcripts and summaries Fred makes ### 33. A Time-Saving Powerhouse for Data Analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2024 **What do you like best about Fireflies.ai?** Effortless Transcription: Fireflies accurately transcribe my meetings, freeing me from the tedious task of taking notes. Powerful Search & Analysis: The ability to quickly search through transcripts and filter by speaker or topic has saved me countless hours. Actionable Insights: Fireflies AI Super Summaries help me identify key takeaways and action items, ensuring nothing is overlooked. Time Savings: Thanks to Fireflies, I estimate I save an average of 165 minutes per week. That translates into valuable time I can spend on more strategic work. **What do you dislike about Fireflies.ai?** Occasional Transcription Errors: While generally accurate, there are occasional transcription errors, particularly with technical terms or strong accents. Limited Integration Options: I'd love to see even more integrations with other productivity tools I use. **What problems is Fireflies.ai solving and how is that benefiting you?** Fireflies has been a game-changer for me as someone who regularly delves into meeting notes and transcripts for insights. It's not just about recording meetings; it's about unlocking the value hidden within those conversations. Fireflies has revolutionized how I approach meeting notes and data analysis. It's a powerful tool that has significantly boosted my productivity and helped me stay on top of critical information. I highly recommend it to anyone looking to save time and gain deeper insights from their meetings. ### 34. LOVE this app! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2025 **What do you like best about Fireflies.ai?** Fireflies understands nearly everything, even dialects are not a problem most of the time. Way much better than other app I tried! **What do you dislike about Fireflies.ai?** I find the user interface slightly not easy to navigate. Way to much information. My opinion. **What problems is Fireflies.ai solving and how is that benefiting you?** Saves a lot of time when summarizing and following up on meetings. ### 35. Increasing my skills in consulting projects **Rating:** 4.5/5.0 stars **Reviewed by:** Sandro T. | Founding Member, Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2024 **What do you like best about Fireflies.ai?** The transparent and easyest way to be in my all meetings. The transcribe and translation are becoming awesome. **What do you dislike about Fireflies.ai?** If you have chrome extension installed. Both, fireflies app and the extensions, ask to be part of the same meeting. I have to cancel one of them. **What problems is Fireflies.ai solving and how is that benefiting you?** I can reveiw a lot of ancient meeting to get a review and new insight to solve new problems. It is helpfull to be sure all requirements of a project, even those ones that are not in official scope and was only said informally. this helps me to overcome my customers expectations. The best thing is to bring me back to Earth with my ADHD ### 36. Gamechanger for productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Brett H. | Managing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2025 **What do you like best about Fireflies.ai?** Massive improvement in productivity, especially when you have multiple meetings and the app attends on your behalf **What do you dislike about Fireflies.ai?** It doesn't always get it right and struggles sometimes with accents **What problems is Fireflies.ai solving and how is that benefiting you?** Time savings ### 37. Reliable and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2025 **What do you like best about Fireflies.ai?** Fireflies just works! The transcrip is pretty accurate and the summary it provides is very helpful especially when I have many meetings. **What do you dislike about Fireflies.ai?** I want the auto-deletion feature to be available on non-Enterprise plans. **What problems is Fireflies.ai solving and how is that benefiting you?** Many meetings and many action items. ### 38. It allows me to handle the entire corpus of spoken data. **Rating:** 5.0/5.0 stars **Reviewed by:** Sergio R. | Founder / CEO, Research, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2025 **What do you like best about Fireflies.ai?** Ease of use and integration with Meet and Zoom. And the ability to translate video and audio files with great accuracy in Spanish. **What do you dislike about Fireflies.ai?** A picture profile is missing when integrating into video call apps. **What problems is Fireflies.ai solving and how is that benefiting you?** Manage my large flow of spoken information. ### 39. Excellent accuracy and easy dashboard interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2025 **What do you like best about Fireflies.ai?** Really appreciate the inclusion of webhooks and an API for additional integration elsewhere. **What do you dislike about Fireflies.ai?** Only thing I've been left wanting is an ability to accredit speaking to a participant who had not spoken in a meeting, as far as Fireflies.ai interpreted, however they in fact had and all their discussion was misattributed with no way to move that to another participant (this can be done, but only to another previously identified speaker). **What problems is Fireflies.ai solving and how is that benefiting you?** Helpful to take notes when I am the speaker and otherwise and unable to do so myself. ### 40. Meeting Summaries - Save Time and Retain Better Action Items **Rating:** 5.0/5.0 stars **Reviewed by:** Tim H. | Technical Sales / Technology Integration Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2024 **What do you like best about Fireflies.ai?** The meeting summaries are great, and task consolidation by meeting for follow up action items is a great way to stay on top of projects. Works best if you have a recurring project meeting. It records your meeting notes, and summarizes action items. Team members get copies and we are syncing meeting summaries directly to OneNote for shared note summary access by all team members. **What do you dislike about Fireflies.ai?** It can be pricey if you have a lot of meetings and sometimes the costs are not so clear. I saw an $10/mo. advertised for the "minimum" paid plan but am spending much more than that because of AI credits needed for tanscription and summarization. **What problems is Fireflies.ai solving and how is that benefiting you?** Fireflies makes it easy to 90% of key meeting notes with 1% effort. The ability to just have meeting notes is a huge win for us and Fireflies makes that easy. ### 41. Top app per le mie videochiamate **Rating:** 5.0/5.0 stars **Reviewed by:** Roberto F. | Sales director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Fireflies.ai?** I really like it, the summaries and follow-ups are very useful. The ability to share with the team. **What do you dislike about Fireflies.ai?** it would be useful to have the other functions at a lower cost **What problems is Fireflies.ai solving and how is that benefiting you?** minor time losses, greater integrations, possibility to transcribe my conversations even if I'm not there ### 42. Excellent Meeting Partner! **Rating:** 4.5/5.0 stars **Reviewed by:** Emji J. | Junior Product Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 01, 2024 **What do you like best about Fireflies.ai?** Fireflies really helps me generate a summary of what transpired in any meeting, and it does it accurately! I literally just need to copy-paste the summary because it's almost what I need, and very minor edit is needed. **What do you dislike about Fireflies.ai?** If there's something that could be improved, it would be some UI elements. For example, it took me some time realize that the delete button for multiple meetings is actually available. Maybe they just need to make it more obvious. And also if they can simplify the user interface, as it can be overwhelming to new users. **What problems is Fireflies.ai solving and how is that benefiting you?** As a Tech-enablement manager, I speak to a lot of clients to identify opportunities of deploying our products/value-added solutions. I am responsible to share these findings to stakeholders and it takes me half of my day just doing all these documentations. There are also instances where i have to prioritize other meetings and would have listen to the recordings, and if I dont have time, ask my colleagues; or missing evertythng from that call. Fireflies helps me with all of these! Now I no longer have to worry about missing meetings because I have like my own representative. And my favorite part is the AI summary. Works like magic! ### 43. The level of transcription is very accurate - up to 90+%. **Rating:** 5.0/5.0 stars **Reviewed by:** Christina R. | Principal Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2024 **What do you like best about Fireflies.ai?** The ease of use.The transcripts are quick and easy to access. Summaries offered are helpful. **What do you dislike about Fireflies.ai?** I dislike running out of storage and AI tokens, but I guess that is the business model. **What problems is Fireflies.ai solving and how is that benefiting you?** My company lives and breathes information. Keeping track of client briefings and interviews during projects is critical. In the past, I either had to type all my notes or record and transcribe with expensive services. ### 44. A Convenient Tool for Meeting and Task Management **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany W. | Principal Bid Consultant | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Fireflies.ai?** Discussion notes and task lists, saves time and keeps the meeting focused on the topics rather than capturing details. I love how seamlessly Fireflies.ai integrates with my calendar and video conferencing tools. The automatic meeting transcription is very handy, particularly the task capture. **What do you dislike about Fireflies.ai?** Sometimes, the AI struggles with capturing speakers in noisy environments or when people speak over each other - however I am not sure this is a Fireflie ai issue. **What problems is Fireflies.ai solving and how is that benefiting you?** The application helps with streamlining meeting information and actios by transcribing discussions, eliminating manual note-taking. It also assists with task follow-up and accountability by capturing action items and reminders - saving me time and enabling my team to focus more on strategic initiatives rather than administrative tasks. ### 45. pleasantly surprised **Rating:** 4.5/5.0 stars **Reviewed by:** Ravindran G. | Promoter, Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Fireflies.ai?** note taking; the summary and transcript are just what i needed **What do you dislike about Fireflies.ai?** % time each participant speaks is not really relevant; also, it does note-take eveything (some inane banter also gets recorded); AI should be able to keep/restrict note-taking withing context **What problems is Fireflies.ai solving and how is that benefiting you?** tedious record keeping is avoided; easy ref/search options; content is ready material for training-use ### 46. Exceptional Fireflies experience **Rating:** 4.5/5.0 stars **Reviewed by:** Rawad A. | Head of Product and Technology, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2025 **What do you like best about Fireflies.ai?** AI in their transcript summary and their seemless api integration capability (with paid tiers) **What do you dislike about Fireflies.ai?** In terms of dislikes, Nothing stands out **What problems is Fireflies.ai solving and how is that benefiting you?** Revisiting long hours of recorded meetings to jot down “MoM” emails is now a thing of the past ### 47. A very helpful assistant **Rating:** 5.0/5.0 stars **Reviewed by:** Dmitry M. | Editor, Mid-Market (51-1000 emp.) **Reviewed Date:** December 26, 2024 **What do you like best about Fireflies.ai?** Processes audio and video quickly and accurately. It transcribes satisfactorily, not even in English. It is not demanding of the user's computing resources. **What do you dislike about Fireflies.ai?** Despite a month of active use, not all functions have been used yet. Although I used to process about 100 events, I have not found any drawbacks yet. **What problems is Fireflies.ai solving and how is that benefiting you?** Transcription for archiving and text processing of events. ### 48. Service Quality Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Marci H. | Service Quality Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2024 **What do you like best about Fireflies.ai?** The time I have gotten back in my schedule has been so valuable! This program creates the Summary, Notes and Action Lists so I don't have to do it manually! I LOVE this program! It was so easy to set up and now it attends all my meetings even if I can't be in the meeting! **What do you dislike about Fireflies.ai?** Occasionally, I have to made edits so the summary is correct before I share it. Overall, the summary and action lists are accurate! **What problems is Fireflies.ai solving and how is that benefiting you?** Giving me time back in my day to complete other objectives! ### 49. Genius product **Rating:** 5.0/5.0 stars **Reviewed by:** Rosalind C. | CEO/Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2024 **What do you like best about Fireflies.ai?** The product is like having an assistant at every meeting. As a small business, it is imperative that I am able to use technology in a way that helps me work with my clients. This product is it. **What do you dislike about Fireflies.ai?** There isn't anything I dislike. I wish there was a way to have the notes from the meetings become calendar items or tasks I can add to my calenda **What problems is Fireflies.ai solving and how is that benefiting you?** I am a horrible note taker and particularly when I am facilitating meetings. Fireflies allows me to do the work and have an accurate recording of the meeting. ### 50. Be very careful with the settings on this product **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2025 **What do you like best about Fireflies.ai?** Product works as advertised. But its security and spamming is unacceptable. **What do you dislike about Fireflies.ai?** The default settings for this product are to invite itself to every meeting. Then it spams everone in the meeting with the meeting notes. A virality tactic that is effective. But very obnoxious. You can turn this off in settings. But the default should not be to autospam. **What problems is Fireflies.ai solving and how is that benefiting you?** Saving and summarizing meetings ## Fireflies.ai Discussions - [Does fireflies Ai record video?](https://www.g2.com/discussions/does-fireflies-ai-record-video) - 5 comments, 2 upvotes - [Does fireflies AI work with teams?](https://www.g2.com/discussions/fireflies-ai-does-fireflies-ai-work-with-teams) - 2 comments, 1 upvote - [Does fireflies AI work with teams?](https://www.g2.com/discussions/does-fireflies-ai-work-with-teams) - 1 comment, 1 upvote - [Does fireflies Ai record video?](https://www.g2.com/discussions/fireflies-ai-does-fireflies-ai-record-video) - 1 comment, 1 upvote - [What is fireflies AI?](https://www.g2.com/discussions/fireflies-ai-what-is-fireflies-ai) - 1 comment, 1 upvote - [View Fireflies.ai pricing details and edition comparison](https://www.g2.com/products/fireflies-ai/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-19+03%3A49%3A13+-0500&secure%5Bsession_id%5D=b4a29785-377f-454a-b6da-08bfe8e7bc8c&secure%5Btoken%5D=69c2e3fc012215b906ff6db29f8395ff00a1df0a6e1bca63e94fd94de9ff9b9c&format=llm_user) ## Fireflies.ai Integrations - [Airtable](https://www.g2.com/products/airtable/reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - [Cal ID](https://www.g2.com/products/cal-id/reviews) - [CallHippo](https://www.g2.com/products/callhippo/reviews) - [ChatGPT](https://www.g2.com/products/chatgpt/reviews) - [Google Classroom](https://www.g2.com/products/google-classroom/reviews) - [Google Meet](https://www.g2.com/products/google-meet/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [n8n](https://www.g2.com/products/n8n/reviews) - [Notion](https://www.g2.com/products/notion/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Revenue Hub](https://www.g2.com/products/revenue-hub/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Fireflies.ai Features **Call Analytics** - Call Recording - Machine Learning - Call Analysis **Voice** - Dictation - Accuracy **Meeting Prep - AI Meeting Assistants** - Agenda Management - Virtual Meeting Hosting - Automated Scheduling **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Action Item Detection - AI Note-taking Software** - Action Item extraction - Summary Generation **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **Transcription** - Speaker Identification - Timecode Management - Closed Captioning - Custom Dictionary **Meeting Automation - AI Meeting Assistants** - Automated Note-Taking - Voice Recognition - Action Item Tracking **Automatic Transcription - AI Note-taking Software** - Speech-to-text Transcription **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Editing** - Collaboration - Spell Check and Punctuation - Text Editing - Translation **Generative AI** - AI Text Summarization **Meeting Insights - AI Meeting Assistants** - Sentiment Analysis - Personalization - Smart Summaries **Collaboration & Sharing - AI Note-taking Software** - Team-based Access **Integration** - Data Security - API - Voice Files - Live Captioning - Integrates With Existing Applications **Generative AI** - AI Text Summarization **Accessibility - AI Meeting Assistants** - Language Translation - Real-Time Transcription - Accessibility Guidelines Compliance **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Language & Accent Support - AI Note-taking Software** - Multi-Language and Accent Support **Agentic AI - Transcription** - Autonomous Task Execution - Cross-system Integration - Decision Making **Agentic AI - AI Meeting Assistants** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making **Multi-Platform Integration - AI Note-taking Software** - Integrations **Privacy & Security Controls - AI Note-taking Software** - Access Control **Meeting Capture & Retention - AI Meeting Assistants** - Bot Presence - Meeting Moments Management - Audio or Video Recording **Searchable Note Archives - AI Note-taking Software** - Semantic Search **Speaker Identification - AI Note-taking Software** - Speaker Recognition ## Top Fireflies.ai Alternatives - [Fathom](https://www.g2.com/products/fathom-video/reviews) - 5.0/5.0 (6,930 reviews) - [tl;dv](https://www.g2.com/products/tl-dv/reviews) - 4.7/5.0 (526 reviews) - [Otter.ai](https://www.g2.com/products/otter-ai/reviews) - 4.4/5.0 (497 reviews)