# Fieldproxy Reviews **Vendor:** Fieldproxy **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 12 ## About Fieldproxy Fieldproxy is a one-stop solution to all your field team management needs. With Fieldproxy, you can easily - Create service logs and manage tickets - Schedule jobs for field agents - Generate quotes on the spot - Raise invoices - Gain valuable customer feedback Some of the many solutions that Fieldproxy offers include: - Ticket Management solutions - Job scheduling services - Quote generation - Service Catalogues - Invoices and Pricing solutions - Customer feedback collection - Real-time data dashboards - Integrations with existing office tools like Zapier, popular HRMS tools, and more. Get a free demo to Fieldproxy today!! ## Fieldproxy Pros & Cons **What users like:** - Users value the **amazing customer support** and prompt responses from the Fieldproxy team, enhancing their experience. (2 reviews) - Users appreciate the **digital user experience** offered by Fieldproxy, highlighting excellent customer support and founder accessibility. (1 reviews) - Users appreciate the **ease of use** of Fieldproxy, noting a straightforward UI and helpful support from the team. (1 reviews) - Users appreciate the **navigation ease** of Fieldproxy, finding the UI straightforward and support responsive. (1 reviews) - Users appreciate the **user-friendly interface** of Fieldproxy, making it easy to navigate and utilize effectively. (1 reviews) **What users dislike:** - Users express a need for improved **documentation and customer support** to enhance usability and developer guidance. (2 reviews) - Users report **poor support** , facing delays in response times and unresolved issues due to limited immediate assistance options. (2 reviews) - Users experience **delays** in support responses, leading to frustration during urgent issues and lengthy implementation processes. (1 reviews) - Users face challenges with **technical issues** , including delayed support and random errors when managing multiple tickets. (1 reviews) ## Fieldproxy Reviews ### 1. Initial testing experience review so far **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2024 **What do you like best about Fieldproxy?** Commercial team is very supportive, immediate responses to the concerns if called and connected. Portals are not much complicated, UI is fine. Flow is ok in general. **What do you dislike about Fieldproxy?** Immediate technical support through phone or message is not there. Customer has to write mail and wait for the response for resolving urgent issues. Implementation takes time than expected. Random errors happening while handling multiple tickets. **What problems is Fieldproxy solving and how is that benefiting you?** Handling service calls without errors be expected to be better with FP CRM portals. ### 2. FieldProxy for Sunmobiliyt **Rating:** 3.5/5.0 stars **Reviewed by:** Balaganesh V. | Program Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2024 **What do you like best about Fieldproxy?** 1. User empowerment 2. Agiity 3. user friendly interface 4. Implementaion and training to users **What do you dislike about Fieldproxy?** 1. Documentation 2. Customer support.... **What problems is Fieldproxy solving and how is that benefiting you?** Realtime data collection from field executives, quick establishing process flows in APp and Web application. Data sanctity, Integration with Excel and POwer bi. ### 3. Field service management software based on scalable & flexible underlying tech stack **Rating:** 4.0/5.0 stars **Reviewed by:** Aniruddha N. | CTO, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Fieldproxy?** The unstrapped potential to create Digital User experience for internal and external customers. Customer Support team is amazing. Founders are accessible. **What do you dislike about Fieldproxy?** Lack of documentation for use cases development. **What problems is Fieldproxy solving and how is that benefiting you?** We use it to provide a live interface of shipment update to our internal customers. ### 4. Best No Code - Saas Software For Field Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Alvaro C. | Gerente General, Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2024 **What do you like best about Fieldproxy?** The best of FieldProxy it's the high level of customization. It's very easy-use for the dispatcher. The app for the field agents it's simple an efficient. Also, the implementation its very easy! The integrations with Freshdesk and others desks are very easy too. **What do you dislike about Fieldproxy?** Whe need to improve and get a better UX, but all the sofware its amazing! **What problems is Fieldproxy solving and how is that benefiting you?** Management of all the agents in field. ### 5. Efficiency in field management **Rating:** 4.0/5.0 stars **Reviewed by:** Shibi D. | Social media escalation, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Fieldproxy?** Software is easy to use. Tracking of employees location on field is a most useful feature which helps management to track their employee at work. **What do you dislike about Fieldproxy?** Bugs in the software needs to be fixed. Many charts can be redesigned.Sometimes attendance output is also not accurate **What problems is Fieldproxy solving and how is that benefiting you?** Tracking the location of the employee working in field. Attendance of the employee is marked easilye. ### 6. App is Customizable. that's the best part of it. **Rating:** 4.0/5.0 stars **Reviewed by:** Rohan G. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2023 **What do you like best about Fieldproxy?** Best part is the Field proxy team support. **What do you dislike about Fieldproxy?** Basic features need to be communicated over requirement call which could be incorporated by default in the app. **What problems is Fieldproxy solving and how is that benefiting you?** It is helping me track my team's performance and measure their input metrics ### 7. An Advanced Field Force Tracking System **Rating:** 5.0/5.0 stars **Reviewed by:** Gobalakrishnan M. | Chief Operating Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2023 **What do you like best about Fieldproxy?** It is very much helpful to track our Field Executives who are working in field. Live tracking is a masterpiece. Selfie based attendance and leave record managment is much helpful. Application is very much user-friendly for the field team to use and reports generated are supportive to the Management to understand the operations effectively. **What do you dislike about Fieldproxy?** Live tracking can be made better and more userfriendly. **What problems is Fieldproxy solving and how is that benefiting you?** It is a value added application which helps us in better monitoring of our field operations. ### 8. Fieldproxy is helping our sales management process **Rating:** 4.5/5.0 stars **Reviewed by:** Manikandan N. | Logistics Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about Fieldproxy?** I was able to reduce sales documentation time for my team. Fieldproxy helps me reduce paperwork during site visit **What do you dislike about Fieldproxy?** Nothing yet but could add features more relevant to sales of wedding cards **What problems is Fieldproxy solving and how is that benefiting you?** Field sales visit, site visit, product catalogue ### 9. Fieldproxy training exp **Rating:** 5.0/5.0 stars **Reviewed by:** Nandish G. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2023 **What do you like best about Fieldproxy?** Even though we knew to use the application, the training gave us more insight into it. Good one much needed training. Good interactive session. **What do you dislike about Fieldproxy?** Nothing much everything as of now seems to be nice. **What problems is Fieldproxy solving and how is that benefiting you?** Fieldproxy is solving my sales management and cash management part of the business. ### 10. Wonderful experience with field proxy team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2023 **What do you like best about Fieldproxy?** Team coordination and effort to rectify the issues in timley manner and giving importance to each and every issues **What do you dislike about Fieldproxy?** Nothing to dislike, so far soo good with field proxy team **What problems is Fieldproxy solving and how is that benefiting you?** We were struggling to get sale data and consolidate it from our sales executive , field proxy is very much usefull for us to consolidate and track all users efficiently ### 11. good **Rating:** 4.5/5.0 stars **Reviewed by:** Syam S. | Trade Instructor, Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2023 **What do you like best about Fieldproxy?** simple application , easy to give training about using of application to field staff. **What do you dislike about Fieldproxy?** when we report an error , team take long time to resolve error **What problems is Fieldproxy solving and how is that benefiting you?** marking attendace of staff . ### 12. Always receive great service from customer success team **Rating:** 5.0/5.0 stars **Reviewed by:** ravindra s. | suravi diagnostics and chemicals, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2022 **What do you like best about Fieldproxy?** Location tracking is the key feature, especially with great support and service provided whenever we need help from them. Highly recommended based on the service provided by the customer success team. **What do you dislike about Fieldproxy?** We are not able to track both the ways for the route navigation under location tracking. We prefer to have location tracking in offline mode with route navigation. **Recommendations to others considering Fieldproxy:** Less expensive and great support experience **What problems is Fieldproxy solving and how is that benefiting you?** Better managing the field team with the help of location tracking and it allows us to monitor the productivity with the help of expenses and attendance tracking. ## Fieldproxy Discussions - [What is Fieldproxy used for?](https://www.g2.com/discussions/what-is-fieldproxy-used-for) - [View Fieldproxy pricing details and edition comparison](https://www.g2.com/products/fieldproxy/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-30+21%3A51%3A12+-0500&secure%5Bsession_id%5D=e356ebd6-2800-41a8-ac88-10f3f3a358d1&secure%5Btoken%5D=4531065b1414029aa6c21a26b6a531dfc2cfebe61065da480de4ed118cb63833&format=llm_user) ## Fieldproxy Features **Before the Job** - Calendar - Dispatch - Roles - Booking **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales **After the Job** - Reports - Analytics - Invoicing - CRM Integrations **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance ## Top Fieldproxy Alternatives - [Jobber](https://www.g2.com/products/jobber/reviews) - 4.6/5.0 (499 reviews) - [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) - 4.7/5.0 (353 reviews) - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) - 4.5/5.0 (362 reviews)