It's been two months since this profile received a new review

Fieldproxy Reviews & Product Details

Fieldproxy is a one-stop solution to all your field team management needs. With Fieldproxy, you can easily - Create service logs and manage tickets - Schedule jobs for field agents - Generate quotes on the spot - Raise invoices - Gain valuable customer feedback Some of the many solutions that Fieldproxy offers include: - Ticket Management solutions - Job scheduling services - Quote generation - Service Catalogues - Invoices and Pricing solutions - Customer feedback collection - Real-time data dashboards - Integrations with existing office tools like Zapier, popular HRMS tools, and more. Get a free demo to Fieldproxy today!!

Seller

Fieldproxy

Languages Supported

English

Product Description

All-in-one tool to manage your field team's operations - from the time they step out of office to the time they reach home

Overview by

Swaroop Vijayakumar

Top-Rated Alternatives

View All Alternatives

Fieldproxy Media

Fieldproxy Demo - Create tickets, assign jobs, raise invoices, and do everything in between

Fieldproxy allows managers to assign raised tickets to service agents. With just a few simple clicks, managers can know to whom a ticket needs to be assigned, see how busy the agents are, and determine how quickly the ticket can be resolved.

Fieldproxy Demo - Manage Service Requests With Fieldproxy

Schedule service jobs and tasks directly from Fieldproxy's home page. It takes less than 3 clicks.

Fieldproxy Demo - Assign Requests Based On Different User Parameters

With Fieldproxy's ticket management solutions, you can assign tickets based on agent availability, territory, and even proximity to the customer. Add to that task alerts, and your agents will never miss another service schedule again.

Fieldproxy Demo - Easy Dispatch Solutions

With Fieldproxy, your O&M teams can also assign tickets based on agent availability, territory, and even proximity to the customer. Add to that task alerts, and your agents will never miss another service schedule again.

Fieldproxy Demo - Asset Management Solutions

Do more than just perform service visits with Fieldproxy. Enable your agents with the power to raise requests for spare parts straight from their phones. With Fieldproxy your managers can now monitor how much company equipment is being used at an organizational and individual level, and save y...

Integrate Fieldproxy with your favourite CRM and Helpdesk platforms

Fieldproxy Reviews (12)

G2 reviews are authentic and verified.

Here's how.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

11/15/2024

"Initial testing experience review so far"

4/5

What do you like best about Fieldproxy?

Commercial team is very supportive, immediate responses to the concerns if called and connected. Portals are not much complicated, UI is fine. Flow is ok in general. Review collected by and hosted on G2.com.

What do you dislike about Fieldproxy?

Immediate technical support through phone or message is not there. Customer has to write mail and wait for the response for resolving urgent issues. Implementation takes time than expected. Random errors happening while handling multiple tickets. Review collected by and hosted on G2.com.

Balaganesh V.

Program Manager

Mid-Market (51-1000 emp.)

11/15/2024

"FieldProxy for Sunmobiliyt"

3.5/5

What do you like best about Fieldproxy?

1. User empowerment

2. Agiity

3. user friendly interface

4. Implementaion and training to users Review collected by and hosted on G2.com.

What do you dislike about Fieldproxy?

1. Documentation

2. Customer support.... Review collected by and hosted on G2.com.

Aniruddha N.

CTO

Mid-Market (51-1000 emp.)

11/6/2024

"Field service management software based on scalable & flexible underlying tech stack"

4/5

What do you like best about Fieldproxy?

The unstrapped potential to create Digital User experience for internal and external customers. Customer Support team is amazing. Founders are accessible. Review collected by and hosted on G2.com.

What do you dislike about Fieldproxy?

Lack of documentation for use cases development. Review collected by and hosted on G2.com.

Alvaro C.

Gerente General

Small-Business (50 or fewer emp.)

6/21/2024

"Best No Code - Saas Software For Field Teams"

5/5

What do you like best about Fieldproxy?

The best of FieldProxy it's the high level of customization. It's very easy-use for the dispatcher. The app for the field agents it's simple an efficient.

Also, the implementation its very easy!

The integrations with Freshdesk and others desks are very easy too. Review collected by and hosted on G2.com.

What do you dislike about Fieldproxy?

Whe need to improve and get a better UX, but all the sofware its amazing! Review collected by and hosted on G2.com.

Shibi D.

Social media escalation

Small-Business (50 or fewer emp.)

6/4/2024

"Efficiency in field management"

4/5

What do you like best about Fieldproxy?

Software is easy to use. Tracking of employees location on field is a most useful feature which helps management to track their employee at work. Review collected by and hosted on G2.com.

What do you dislike about Fieldproxy?

Bugs in the software needs to be fixed. Many charts can be redesigned.Sometimes attendance output is also not accurate Review collected by and hosted on G2.com.

Rohan G.

Mid-Market (51-1000 emp.)

10/26/2023

"App is Customizable. that's the best part of it."

4/5

What do you like best about Fieldproxy?

Best part is the Field proxy team support. Review collected by and hosted on G2.com.

What do you dislike about Fieldproxy?

Basic features need to be communicated over requirement call which could be incorporated by default in the app. Review collected by and hosted on G2.com.

Gobalakrishnan M.

Chief Operating Officer

Mid-Market (51-1000 emp.)

7/25/2023

"An Advanced Field Force Tracking System"

5/5

What do you like best about Fieldproxy?

It is very much helpful to track our Field Executives who are working in field. Live tracking is a masterpiece. Selfie based attendance and leave record managment is much helpful. Application is very much user-friendly for the field team to use and reports generated are supportive to the Management to understand the operations effectively. Review collected by and hosted on G2.com.

What do you dislike about Fieldproxy?

Live tracking can be made better and more userfriendly. Review collected by and hosted on G2.com.

Manikandan N.

Logistics Manager

Small-Business (50 or fewer emp.)

4/25/2023

"Fieldproxy is helping our sales management process"

4.5/5

What do you like best about Fieldproxy?

I was able to reduce sales documentation time for my team. Fieldproxy helps me reduce paperwork during site visit Review collected by and hosted on G2.com.

What do you dislike about Fieldproxy?

Nothing yet but could add features more relevant to sales of wedding cards Review collected by and hosted on G2.com.

Nandish G.

Small-Business (50 or fewer emp.)

3/31/2023

"Fieldproxy training exp"

5/5

What do you like best about Fieldproxy?

Even though we knew to use the application, the training gave us more insight into it. Good one much needed training. Good interactive session. Review collected by and hosted on G2.com.

What do you dislike about Fieldproxy?

Nothing much everything as of now seems to be nice. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain

Small-Business (50 or fewer emp.)

4/11/2023

"Wonderful experience with field proxy team"

4.5/5

What do you like best about Fieldproxy?

Team coordination and effort to rectify the issues in timley manner and giving importance to each and every issues Review collected by and hosted on G2.com.

What do you dislike about Fieldproxy?

Nothing to dislike, so far soo good with field proxy team Review collected by and hosted on G2.com.