--- title: Fieldproxy Reviews meta_title: 'Fieldproxy Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 12 reviews by the users' company size, role or industry to find out how Fieldproxy works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 12 scale: '5' date_modified: '2026-08-07' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Fieldproxy Reviews **Vendor:** Fieldproxy **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 12 ## About Fieldproxy Fieldproxy is a one-stop solution to all your field team management needs. With Fieldproxy, you can easily - Create service logs and manage tickets - Schedule jobs for field agents - Generate quotes on the spot - Raise invoices - Gain valuable customer feedback Some of the many solutions that Fieldproxy offers include: - Ticket Management solutions - Job scheduling services - Quote generation - Service Catalogues - Invoices and Pricing solutions - Customer feedback collection - Real-time data dashboards - Integrations with existing office tools like Zapier, popular HRMS tools, and more. Get a free demo to Fieldproxy today!! ## Fieldproxy Pros & Cons **What users like:** - Users appreciate the **amazing customer support** with immediate responses and accessible founders enhancing their experience. (2 reviews) - Users value the **digital user experience** provided by Fieldproxy, complementing it with excellent customer support and founder accessibility. (1 reviews) - Users appreciate the **ease of use** of Fieldproxy, finding the interfaces user-friendly and responsive support helpful. (1 reviews) - Users appreciate the **navigation ease** of Fieldproxy, with a user-friendly UI and smooth flow. (1 reviews) - Users praise the **user-friendly interface** of Fieldproxy, making it easy for them to navigate the platform. (1 reviews) **What users dislike:** - Users highlight the **lack of documentation** and customer support as areas needing significant improvement in Fieldproxy. (2 reviews) - Users express frustration over **poor support** , particularly due to delayed responses and unresolved technical issues. (2 reviews) - Users face frustrating **delays** in support response and implementation, impacting their ability to resolve urgent issues promptly. (1 reviews) - Users express concern over **technical issues** , citing slow support response and frequent random errors during ticket handling. (1 reviews) ## Fieldproxy Reviews ### 1. Initial testing experience review so far **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2024 **What do you like best about Fieldproxy?** Commercial team is very supportive, immediate responses to the concerns if called and connected. Portals are not much complicated, UI is fine. Flow is ok in general. **What do you dislike about Fieldproxy?** Immediate technical support through phone or message is not there. Customer has to write mail and wait for the response for resolving urgent issues. Implementation takes time than expected. Random errors happening while handling multiple tickets. **What problems is Fieldproxy solving and how is that benefiting you?** Handling service calls without errors be expected to be better with FP CRM portals. ### 2. FieldProxy for Sunmobiliyt **Rating:** 3.5/5.0 stars **Reviewed by:** Balaganesh V. | Program Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2024 **What do you like best about Fieldproxy?** 1. User empowerment 2. Agiity 3. user friendly interface 4. Implementaion and training to users **What do you dislike about Fieldproxy?** 1. Documentation 2. Customer support.... **What problems is Fieldproxy solving and how is that benefiting you?** Realtime data collection from field executives, quick establishing process flows in APp and Web application. Data sanctity, Integration with Excel and POwer bi. ### 3. Field service management software based on scalable & flexible underlying tech stack **Rating:** 4.0/5.0 stars **Reviewed by:** Aniruddha N. | CTO, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Fieldproxy?** The unstrapped potential to create Digital User experience for internal and external customers. Customer Support team is amazing. Founders are accessible. **What do you dislike about Fieldproxy?** Lack of documentation for use cases development. **What problems is Fieldproxy solving and how is that benefiting you?** We use it to provide a live interface of shipment update to our internal customers. ### 4. Efficiency in field management **Rating:** 4.0/5.0 stars **Reviewed by:** Shibi D. | Social media escalation, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Fieldproxy?** Software is easy to use. Tracking of employees location on field is a most useful feature which helps management to track their employee at work. **What do you dislike about Fieldproxy?** Bugs in the software needs to be fixed. Many charts can be redesigned.Sometimes attendance output is also not accurate **What problems is Fieldproxy solving and how is that benefiting you?** Tracking the location of the employee working in field. Attendance of the employee is marked easilye. ### 5. App is Customizable. that's the best part of it. **Rating:** 4.0/5.0 stars **Reviewed by:** Rohan G. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2023 **What do you like best about Fieldproxy?** Best part is the Field proxy team support. **What do you dislike about Fieldproxy?** Basic features need to be communicated over requirement call which could be incorporated by default in the app. **What problems is Fieldproxy solving and how is that benefiting you?** It is helping me track my team's performance and measure their input metrics ## Fieldproxy Discussions - [What is Fieldproxy used for?](https://www.g2.com/discussions/what-is-fieldproxy-used-for) - [View Fieldproxy pricing details and edition comparison](https://www.g2.com/products/fieldproxy/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+13%3A01%3A15+-0500&secure%5Bsession_id%5D=9143fdfb-31ec-43a3-aaa4-8acb1efd404a&secure%5Btoken%5D=65f0a18e59d6426f32d2721c084980aad261aaaeca622292b658dbe17e334b59&format=llm_user) ## Fieldproxy Features **Generative AI** - Generative AI **Before the Job** - Calendar - Dispatch - Roles - Booking **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales - Alerts/Notifications - Real-Time Notifications - Customizable Fields - Multi-Location - Payment Collection in the Field **After the Job** - Reports - Analytics - Billing & Invoicing - CRM Integrations - Accounting Integration - QuickBooks Integration - Third-Party Integrations - Customizable Reports **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Additional Functionality** - Work Order Management - Checklists - Maintenance Scheduling - Parts Management - Service History - Residential Properties - Vendor Management - Customizable Forms - Purchase Order Management - Mobile Access - Dispatch Management - Task Scheduling - Calendar Management - Asset Tracking - Technician Management - Status Tracking - API - Document Management - Job Management - Preventive Maintenance - AI Copilot - Real-Time Reporting - Commercial Properties - Real-Time Data - Historical Reporting - Contract/License Management - Customer Database - Barcode/Ticket Scanning - Activity Dashboard - Facility Scheduling - Workflow Management - Inspection Management - Inventory Management - Predictive Maintenance - Routing - Forms Management - Chatbot - Documentation Management - File Storage - Electronic Signature - Self Service Portal - Service Level Agreement (SLA) Management - Personalization and Recommendation - Resource Allocation - GPS - Reporting & Statistics - Drag & Drop - Quotes/Estimates - Scheduling - CRM - Online Time Clock - Workforce Management - Activity Tracking - Contact Database - Productivity Analysis - Prioritization - Customizable Branding - Price and Cost Calculations - Performance Management - Equipment Tracking - Data Capture and Transfer - Time Tracking - Data Synchronization - Secure Data Storage - Location Tracking - Route Optimization - Offline Access - Real-Time Updates - Collaboration Tools - Chat/Messaging - Knowledge Management - Electronic Payments - Customer History - Inventory Control - Performance Metrics - Project Management - Client Portal - Driver ETA - Job Tracking - Automated Scheduling - Customer Management - Reminders - Work Order Creation - Equipment Maintenance - Data Import/Export - Search/Filter - Recurring Appointments - Contractor Management - Access Controls/Permissions - Workflow Automation ## Top Fieldproxy Alternatives - [Jobber](https://www.g2.com/products/jobber/reviews) - 4.6/5.0 (516 reviews) - [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) - 4.7/5.0 (370 reviews) - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) - 4.4/5.0 (368 reviews)