The integration of our Inquiry, Application, Enrollment, Tuition Management, Student, Parent, Family Information System, Gradebook, Google Classroom Integration, reporting tools, etc. Customer support is typically VERY good. If anything is unknown, an answer will be found and someone will get back with you. FACTS has helped us BUILD or find ways to do just about ANYTHING we want or need to do. Review collected by and hosted on G2.com.
Very little. Anything we WANT to accomplish can almost be done, or an account rep or technical support WILL assist you. We are still learning how to best integrate our After School program and this is somewhat USER error / learning curve not FACTS issue. Our tuition based after school program could benefit from working MORE LIKE tuition. Review collected by and hosted on G2.com.
FACTS integrates with our LMS very well. Although we do not record grades in FACTS, it makes the transition incredibly easy. We use Canvas and the integration, mostly works well every quarter. We also use FACTS for families to register, track information, and pay their tuition. For us this is a big deal. Review collected by and hosted on G2.com.
At times, there are too many options to get certain places...at times there are excessive steps, just to get to attendance, etc... for example, when I need a roster of students, we must go through multiple steps to get there. I believe there are multiple people that would have trouble if they are not as familiar with technology. Review collected by and hosted on G2.com.
Everything I need for good communication between the school and parents is in one place: assignments, grades, extracurricular participation, calendar & events, tuition, lunch & other billing, communication with students & parents by class, activity, grade level, interest. Review collected by and hosted on G2.com.
If family data is not complete or correct, some functionality breaks down. For instance, when a parent doesn't set up a tuition payment account (and pays directly to the school), this creates problems down the road with reenrollment. Review collected by and hosted on G2.com.
Everything is easily accessible by using the bar on the left that is categorized and alphabetized to your needs. Review collected by and hosted on G2.com.
I have heard teachers and parents complain about the grade cards and how the percentage shows up (it is confusing and should be optional). I do not think they should have to purchase a "customized" version in order to get rid of the confusing percentages. Review collected by and hosted on G2.com.
I like attendance, security groups and the general information about the students. And I also like the ability to add our own questions and fields. Review collected by and hosted on G2.com.
Web Forms and pulling reports! It has some option that we use but they are not the easiest way to use it or doesn't give you all the options that you would think they should have. And also the fact that every year they change the interface without telling us and it takes forever to find what we are looking for. Review collected by and hosted on G2.com.
I like that Renweb has everything I need. It has attendance, lesson planning, student information, email- everything in one! Review collected by and hosted on G2.com.
Very rarely, but sometimes, I will enter a grade and it doesn’t save. That can be frustrating. Review collected by and hosted on G2.com.
I love the easy access I have to put in grades for my students, and also to communicate with parents and other teachers. Review collected by and hosted on G2.com.
I sometimes find it hard to calculate grades at the end of nine weeks and semesters. Some of the features that should be in more logical locations are else where. Review collected by and hosted on G2.com.
I absolutely appreciate being able to post grades, attendance, lesson plans and the ability to send emails to parents and entire classes. It makes communication easily accessible for everyone on their own time schedule. Review collected by and hosted on G2.com.
I dislike that their are many times access to RenWeb on an iPad is limited or won’t work. Often pages will not pull up, and if you have limited access to the internet, it can be unusable. Review collected by and hosted on G2.com.
I love that the grade book auto-saves while entering grades. It creates less worry for me. I also appreciate the ease with which I can take attendance with the auto fill options. This works well for lunch count as well. Review collected by and hosted on G2.com.
I dislike that even though classes may share the same assignments, they all have to be entered for each section. I don't like that report card comments do not have options available for selection or that the page does not auto-save. I dislike that parents have to take a few extra steps to see their student's grade break down. It would be nice if there were more sort features for missing assignments and such. Review collected by and hosted on G2.com.
The addresses and names of parents are all in the system. I don't have to worry about sending the email to the wrong parents. I hit correspondence and the addresses are automatically entered. Review collected by and hosted on G2.com.
I don't like that I have to tell it to send me a copy with email I send. That sound be an automatic thing. Review collected by and hosted on G2.com.
I like the lesson plan feature the most. It’s easy to use and easy for parents and students to see. Review collected by and hosted on G2.com.
The grade book could be a bit more seamless but it’s still quite functional. Review collected by and hosted on G2.com.
As a user/adminstrator, I like that you can view students by grade, teacher, homeroom, schedule, as well as students' contact information. Renweb is a great resource for front office staff who regularly make changes and update contact information. In the academic setting, users will make the most use out of Renweb. Review collected by and hosted on G2.com.
I honestly do not like the email feature on Renweb. When you click the email tab, it opens up whatever your predesignated browser is to the email features. This feature seems a bit outdated and tiresome to click and drag recipients of the email. I am sure there is a way to link it to Outlook, but I have not figured that out. Review collected by and hosted on G2.com.
I like that our entire school district is accessible in one program. Review collected by and hosted on G2.com.
I dislike how it seems that code is being written as we go, that we were sold on a contract with an unfinished product, and how dependent updating parent info is on the office staff. Parents have zero ability to correct miskeyed data or update phone numbers, emails, or addresses without contacting someone at the school with the permissions to edit the incorrect information. Parents also constantly complain about its difficulty to use, unappealing layout, and the fact that the parent app costs money. Review collected by and hosted on G2.com.
Anytime I can save settings or create shortcuts I appreciate it. FACTS (Formerly RenWeb) allows you to save settings, to copy assignments to other classes, and now we are able to include long, personalized narrative report card comments. Review collected by and hosted on G2.com.
I don't like that when I try to use the arrow key to scroll through a comment, the program will treat that
keystroke like a "Tab" and move to the next cell. Sometimes this has led me to add text meant for one student in another student's grading comment area. Review collected by and hosted on G2.com.
I love that RenWeb allows parents 24/7 access to student grades and missing work. Students cannot use the excuse that they didn't know they had a low grade. Review collected by and hosted on G2.com.
The features are not always the most intuitive, and this has caused a lot of frustration for the teachers who are not very tech savvy. Review collected by and hosted on G2.com.
Renweb allows you to record grades , provide lesson plans and homework on a daily basis, The management system is easy to use and keeps the lines of communication open between school and home. Review collected by and hosted on G2.com.
The only drawback I have experienced internet connection issues. Review collected by and hosted on G2.com.
I like using the Directory to look up users to easily contact them. Review collected by and hosted on G2.com.
It's clunky to use. I do not like that in the Communications section, it does not save drafts of emails or keep a copy of correspondence and I've lost data in the middle of composing an email. Review collected by and hosted on G2.com.
Data input: it’s pretty easy to use the keyboard to put in data as well as using the menu at top to choose which code to put in. Review collected by and hosted on G2.com.
Data output: I always have a hard time finding the correct report. I don’t know if the names of reports can be changed but I always pick the wrong ones and have to start over. Review collected by and hosted on G2.com.
No technical issues. App is easy to use. Simple format. Review collected by and hosted on G2.com.
When putting lesson plans for a third grade class each week for multiple subjects it is time consuming to have to pull up each individual day rather than see the week. Review collected by and hosted on G2.com.
Once you get familiar with the system it is relatively easy to find information, share details and produce reports of information. Review collected by and hosted on G2.com.
Not very intuitive, ParentsWeb (what the families see) not as user friendly as it could be. The separation of school info versus class info makes it difficult for families to easily find info Review collected by and hosted on G2.com.
It streamlines communication between teachers and parents, students, and other staff by allowing teachers to send messages to individuals or groups, to upload lesson plans which both parent and student have access to, and to access their own or their students' schedules at any time. Review collected by and hosted on G2.com.
There are often technical difficulties that arise while using the software and it is not always user-friendly. When sending emails, the webpage often times out, causing everything you had written to be lost and forcing you to write it all over again. Review collected by and hosted on G2.com.
Ease of use and organic menus. It is a very user-friendly software that allows teachers to be as creative or minimalist as they desire in their communication with parents and constituents. Review collected by and hosted on G2.com.
Pages have to be reloaded occasionally to recognize their changes. That could be the fault of the browser, however. Works well in Google Chrome, but doesn't seem to like alternative browsers. Review collected by and hosted on G2.com.
I like that we have a digital way to track students’ grades, information, and attendance all through one program. Review collected by and hosted on G2.com.
I wish you could personalize the pages more and arrange your courses by class period. Review collected by and hosted on G2.com.