FACTS SIS (Student Information System) Reviews & Product Details

FACTS Student Information System (SIS) helps K-12 private schools simplify daily operations, streamline academic management, and strengthen communication with families—all in one connected platform. From attendance and scheduling to gradebooks, customizable report cards, behavior tracking, student health records, cafeteria management, after-school care management, robust reporting and analytics, and more, FACTS SIS gives administrators and educators the tools they need to manage school information efficiently and make informed decisions. With a mobile-friendly Family Portal, schools can keep families engaged and informed with easy access to grades, assignments, attendance, and school updates. FACTS SIS is also connected to the broader FACTS ecosystem, including solutions for admissions, enrollment, financial aid management, donor management, family engagement, payment plans, and billing, creating a more seamless experience for the entire school community.

Seller

FACTS

Discussions

FACTS SIS (Student Information System) Community

Languages Supported

English, Spanish

Solution Type

Best-of-Breed

Overview by

Megan Threlkeld

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

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FACTS SIS (Student Information System) Integrations

(13)

Verified by FACTS SIS (Student Information System)

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FACTS SIS (Student Information System) Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is FACTS SIS (Student Information System), and what problem is it built to solve?

FACTS SIS (Student Information System) is part of a school management ecosystem designed for private K–12 schools. It brings student information, admissions and enrollment, tuition management, financial aid, analytics, student and teacher success, and family communication together to help schools simplify operations, improve data accuracy, and connect families and staff.

What languages does FACTS SIS (Student Information System) support?

FACTS SIS (Student Information System) supports 2 languages: English and Spanish.

What company sizes and industries is FACTS SIS (Student Information System) the best fit for?

FACTS SIS (Student Information System) is most represented among positive reviewers from smaller and mid-sized schools, particularly in education-focused settings. The strongest firmographic clusters are:

Company size: Small businesses with 50 or fewer employees, and mid-market organizations with 51–1,000 employees.
Industry: Education Management and Primary/Secondary Education.

How long does it take to implement FACTS SIS (Student Information System) across a team?

Implementation timelines vary, but 1–3 months is the most commonly reported time to go live. Other reported timelines include:

Time to go live	Relative frequency
1–3 months	Most commonly reported
Under 1 month	Also reported
3–6 months	Also reported
6–12 months or longer	Less commonly reported

What customer support options does FACTS SIS (Student Information System) provide, and how do users find the overall support experience?

Support is a strength for many FACTS SIS (Student Information System) users, who find the team helpful, responsive, and knowledgeable. Experiences can vary, though: some users encounter difficulty getting an issue resolved by general support, while dedicated support contacts can be especially effective.

What is the experience like for teams switching to FACTS SIS (Student Information System) from another tool?

Teams moving to FACTS SIS (Student Information System) from older or more limited school systems—including tools such as PowerSchool, Sycamore, and Gradelink—often seek broader functionality and a more centralized way to manage school information. The transition can involve a learning curve and substantial setup work, but users value having student records, family communication, admissions, and tuition-related workflows brought together; data transfer and support can help make the change smoother.

What features or capabilities could make FACTS SIS (Student Information System) even more useful?

FACTS SIS (Student Information System) could be more useful with improvements that make common tasks easier and workflows more flexible. Recurring areas for improvement include:

Reporting: Make reports easier to find and build, with clearer options and more flexible templates.
Navigation and interface: Reduce unnecessary steps and make frequently used tools and settings easier to locate.
Mobile access: Bring more grading, messaging, and attendance capabilities to the mobile experience.
Communication tools: Improve message history and provide more flexibility for newsletters and other family communications.
Integrations and data handling: Expand connections with education platforms and make importing and updating data across systems easier.

G2 reviews are authentic and verified.

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Sheryl W.

Art Teacher

Small-Business (50 or fewer emp.)

10/21/2025

"User-Friendly and Versatile, but Medical Notes Pop-Up Needs Improvement"

4.5/5

What do you like best about FACTS SIS (Student Information System)?

It is very user friendly. I have been using it for many years in 2 different schools and easily picked it up as I changed schools. It is a great tool for parents. Many different elements are readily at your disposal. Grades are easy to change...and the FILL button is a life saver! Review collected by and hosted on G2.com.

What do you dislike about FACTS SIS (Student Information System)?

The medical notes pop up each time you log on...I get it...but maybe a time limit? Review collected by and hosted on G2.com.

Stacie P.

Teacher

Mid-Market (51-1000 emp.)

10/23/2025

"Extremely Useful for Daily school"

4.5/5

What do you like best about FACTS SIS (Student Information System)?

I love the ease of all the different uses. Gradebook, attendance, behavior notes. I love how it is easily used to see schedules and test scores for students and the report feature enabling you to run reports and see results almost instantaneously. Review collected by and hosted on G2.com.

What do you dislike about FACTS SIS (Student Information System)?

The system does need updating frequently and will frequently have error codes, but it is usually fixed by support or restarting the program. Review collected by and hosted on G2.com.

Verified User in Education Management

Mid-Market (51-1000 emp.)

10/22/2025

"Admissions Team Member"

5/5

What do you like best about FACTS SIS (Student Information System)?

I love the organzational skills that it has to offer. Very friendly user and the features to make my job easy on the regular. We can confidently say that all information is in a safe place and a button away when we need it. I love the tech support when I have needed help managing something SIS. They are very knowledge and 100% of the time I have learned more through their help and support. I use the system every day and from looking up a student to sending an email is has been such a time saver for my busy schedule. Review collected by and hosted on G2.com.

What do you dislike about FACTS SIS (Student Information System)?

Honetly from someone who uses this every day, I have nothing at the moment. Review collected by and hosted on G2.com.

Connie C.

Administrative Assistant to the Principal

Mid-Market (51-1000 emp.)

10/21/2025

"User-Friendly School System!"

5/5

What do you like best about FACTS SIS (Student Information System)?

The FACTS SIS is easy to use. A great way to communicate with parents and students. The FACTS support team is always great! Review collected by and hosted on G2.com.

What do you dislike about FACTS SIS (Student Information System)?

The only downside I've had is when it's time to calculate grades at the end of the year. I always need assistance, but our account manager is awesome and always willing to help. Review collected by and hosted on G2.com.

Gia R.

Pre-K teacher

Small-Business (50 or fewer emp.)

10/21/2025

"All-in-One Information Hub That's Easy to Navigate"

5/5

What do you like best about FACTS SIS (Student Information System)?

I like that it is easy to navigate and gives all the information you need in one place. Review collected by and hosted on G2.com.

What do you dislike about FACTS SIS (Student Information System)?

Nothing. I like how FACTS is set up. I don’t think anything needs improvement. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education

Small-Business (50 or fewer emp.)

10/21/2025

"FACTS SIS: Streamlined Admissions and Billing with a User-Friendly Parent Portal"

4.5/5

What do you like best about FACTS SIS (Student Information System)?

FACTS SIS is excellent for handling student admissions, maintaining school records, and managing billing. It also offers a user-friendly parent interface, allowing parents to conveniently access all of their students' information in one location. Customer support is top knotch! Review collected by and hosted on G2.com.

What do you dislike about FACTS SIS (Student Information System)?

There’s nothing I would change—I really appreciate how seamlessly FACTS integrates with our Tuition Management System. Review collected by and hosted on G2.com.

Anne S.

Upper School Principal

Mid-Market (51-1000 emp.)

10/21/2025

"Easy to Learn, But a Bit Clunky"

4.5/5

What do you like best about FACTS SIS (Student Information System)?

Relatively easy to learn and use. The menus are easy to manuver. I like Hub Help. Review collected by and hosted on G2.com.

What do you dislike about FACTS SIS (Student Information System)?

Can be clunky. The training videos are too long. Review collected by and hosted on G2.com.

Verified User in Education Management

Small-Business (50 or fewer emp.)

10/21/2025

"User-Friendly SIS Makes Tasks Easy, But Limited Access to Behavior Reports"

4.5/5

What do you like best about FACTS SIS (Student Information System)?

I like that I can access student information easily. SIS seems user friendly to me. I am able to send emails and keep records quickly without taking too much of my time. Review collected by and hosted on G2.com.

What do you dislike about FACTS SIS (Student Information System)?

I do not like that I can not see behavior reports that I did not enter. Review collected by and hosted on G2.com.

Bevin W.

Office Manager

Mid-Market (51-1000 emp.)

10/23/2025

"User-Friendly and Effortless to Use"

5/5

What do you like best about FACTS SIS (Student Information System)?

It is easy to use and very user friendly. I use it pretty much all day everyday. Review collected by and hosted on G2.com.

What do you dislike about FACTS SIS (Student Information System)?

There is not anything that I really dislike about it. Review collected by and hosted on G2.com.

Ginger H.

SIS Administrator and HS Science Teacher

Mid-Market (51-1000 emp.)

12/6/2024

"We made the switch to FACTs and won't switch back."

4.5/5

What do you like best about FACTS SIS (Student Information System)?

We made the switch to FACTS over the past year, hitting the ground running in August. Even with the learning curve, FACTS Support (management and general) has been there to help guide me through issues that arise. It is easy to reach out for assistance by phone. As the SIS administrator and a teacher, I use FACTs pretty much all day, every day, including weekends. Once comfortable with the system, I have found it easy to work with the different facets, from maintenance to configuration to grading and running reports. I like how the system "reminds" teachers when attendance is missed and that FACTS has an external status site where I can check when a system program is down. Review collected by and hosted on G2.com.

What do you dislike about FACTS SIS (Student Information System)?

There are only three areas in which I see room for improvement. The system can occasionally be "flaky," where I need to close down and restart or refresh the browser. That can be a bit annoying. Another is just an aesthetic note—I wish our admin/teacher/SIS Home page could be tweaked so that I could place information just for faculty and staff instead of seeing the latest FACTS announcements, which can be found in other locations on the site. We also had a difficult integration/implementation of our current families, especially those who didn't have a traditional family unit; i.e., divorced parents, custodial grandparents, and families with children in both the preschool and k-12 systems SIS and financial systems. Review collected by and hosted on G2.com.

What problems is FACTS SIS (Student Information System) solving and how is that benefiting you?

We had issues with the Parent/Teacher Conference, the online connection between Teachers and Parents, and the SIS Family Portal. FACTS IT worked on a solution and we should be good to go for the Spring Conferences. We had issues connecting/communicating with our specific support manager but seems to have worked itself out. We are starting online enrollment process for the first time for new and returning families. I am sure we will need to refer to help as we navigate this area until we feel comfortable with the system. Review collected by and hosted on G2.com.