--- title: ezeeCRM Reviews meta_title: 'ezeeCRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 11 reviews by the users' company size, role or industry to find out how ezeeCRM works for a business like yours. aggregate_rating: rating_value: 3.6 review_count: 11 scale: '5' date_modified: '2026-09-28' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools ---

ezeeCRM Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the easy-to-use dashboard of ezeeCRM, facilitating efficient sales tracking and customer management. (1 mentions)
Users appreciate the ease of use of ezeeCRM, benefiting from its intuitive dashboard and streamlined sales process. (1 mentions)
Users appreciate the easy customization of ezeeCRM, allowing tailored sales pipelines and streamlined management of leads. (1 mentions)
Users highlight the easy implementation of ezeeCRM, streamlining sales tracking and lead management effectively. (1 mentions)
Users appreciate the easy lead management features of ezeeCRM, streamlining sales processes and improving customer engagement. (1 mentions)
Users find the learning curve for advanced settings challenging, making initial navigation and usage difficult. (1 mentions)

Top Pros or Advantages of ezeeCRM

Top Cons or Disadvantages of ezeeCRM

ezeeCRM Reviews (11)

Reviews

ezeeCRM Reviews (11)

3.6
11 reviews
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Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Ezee CRM from BusinessEzee is best for Sales and Customer Relationship Management."
5/5
What do you like best about ezeeCRM?

I personably used for sales, I would suggest some points which I have experience

1. Easy-to-use CRM dashboard with clear sales tracking

2. Helps manage leads, follow-ups, and customer data in one place

3. Improves customer engagement and retention

4. Customizable sales pipeline stages

5. Real-time updates and automated reminders Review collected by and hosted on G2.com.

What do you dislike about ezeeCRM?

UI design can feel basic in some areas and Learning curve for new users on advanced settings Review collected by and hosted on G2.com.

AP
Amalia P.
Corporate Accountant
Automotive
Small-Business (50 or fewer emp.)
"The problem of not having a CRM system"
2.5/5
What do you like best about ezeeCRM?

It is difficult to use. It complicates the management of my customer relationships. The non customizable dashboards and reports are not giving me insights, at a glance. The hectic integration with apps and platforms is a disadvantage. Review collected by and hosted on G2.com.

What do you dislike about ezeeCRM?

With ezeeCRM I feel it is difficult to simplify my sales process and provide customer service. It's needs to be lifesaver for any business owner or salesperson. One thing I dislike about ezeeCRM is its lack of customization options, which limits its adaptability to business needs. Review collected by and hosted on G2.com.

WH
Wayne H.
Personnel Administrator
Environmental Services
Mid-Market (51-1000 emp.)
"A Difficult, to Use the tool for Customer Relationship Management"
0/5
What do you like best about ezeeCRM?

It has completely conserved the way I handle marketing campaigns and keep monitoring their success. The system is not flexible making it difficult to manage my data. Review collected by and hosted on G2.com.

What do you dislike about ezeeCRM?

It is difficult to use when it comes to visualizing my sales process. There are slowdowns when dealing with datasets or difficult queries. ezeeCRM does provide poor features that centralize customer data and automate processes there are downsides. Review collected by and hosted on G2.com.

Chetan S.
CS
Chetan S.
Small-Business (50 or fewer emp.)
"Efficient and User-Friendly CRM Solution"
5/5
What do you like best about ezeeCRM?

I appreciate ezeeCRM's user-friendly interface, which makes it easy for our team to navigate and use the system effectively. The software is highly customizable, allowing us to tailor it to our specific needs without requiring extensive IT support. The reporting and analytics features are robust, providing valuable insights into our customer data. Additionally, the integration options with other software and platforms have greatly improved our workflow efficiency. Review collected by and hosted on G2.com.

What do you dislike about ezeeCRM?

While ezeeCRM offers great features, there are some areas for improvement. One noticeable drawback is the occasional slowdown when working with large datasets or complex queries. We've also encountered a few glitches and bugs in the system, which can disrupt our daily operations. The customer support response time could be faster, as some critical issues have taken longer to resolve than expected. It would be beneficial if they could offer more comprehensive training resources to help users maximize the software's potential.

Overall, ezeeCRM is a valuable tool for managing customer relationships, but there is room for improvement in terms of performance and support! Review collected by and hosted on G2.com.

MN
Michael N.
Marketing Consultant
Small-Business (50 or fewer emp.)
"Streamline Your Marketing Success with EzeeCRM: A Must-Have Tool"
3.5/5
What do you like best about ezeeCRM?

I absolutely love how EzeeCRM simplifies and automates my marketing campaigns. It takes the hassle out of managing customer relationships and makes it a breeze to track the effectiveness of my marketing efforts. With EzeeCRM, I can focus more on connecting with my customers and growing my business, rather than getting bogged down by manual tasks. It's a game-changer! Review collected by and hosted on G2.com.

What do you dislike about ezeeCRM?

In a nutshell, the learning curve could be smoother, and occasional glitches need addressing. Nonetheless, EzeeCRM remains a powerful tool for automating marketing campaigns and tracking their success. Review collected by and hosted on G2.com.

Kamal  M.
KM
Kamal M.
Head Fleet Operations
Mid-Market (51-1000 emp.)
"Customized CRM for Each Business"
4.5/5
What do you like best about ezeeCRM?

I have used the ezeeCRm for over one & half years and found it to be user-friendly & productive. Its dashboard can be customized to suit the business requirement with minimal investment Review collected by and hosted on G2.com.

What do you dislike about ezeeCRM?

Not really, but I want customer support to be proactively inform the client about an extent of possibility with ezeeCRM integration for any organization. Review collected by and hosted on G2.com.

Pankaj S.
PS
Pankaj S.
Founder / CEO
Computer Software
Small-Business (50 or fewer emp.)
"Easy to use interface. Minamalistic"
4/5
What do you like best about ezeeCRM?

-Easy to find buttons

-Only required fields

-Minimum Confusion Review collected by and hosted on G2.com.

What do you dislike about ezeeCRM?

-Pipeline more visualised

-More features in drag and drop Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Ezeecrm - A gamechanger"
4.5/5
What do you like best about ezeeCRM?

Helps in managing pipelines and communicating with the clients. It is cloud based. The pricing is pretty decent which helps even small businesses and freelancers to afford it. Review collected by and hosted on G2.com.

What do you dislike about ezeeCRM?

It doesn't support two-factor authentication. It doesn't have integration with Google Maps. The User Interface can be made better. Frequency of new updates can be improved. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"getting flexible CRM"
3.5/5
What do you like best about ezeeCRM?

as you can see from the title what I'm looking for in any CRM is flexibility and to get my data easily, fast, and effectively that's why I highly recommend ezeeCRM and also it's affordable Review collected by and hosted on G2.com.

What do you dislike about ezeeCRM?

although it's flexible and great i don't like the mobile App at all that's why i have to use it always from my PC also the customization is not that great.for me customization matters the most, but flexibility wins Review collected by and hosted on G2.com.

NT
Nilam T.
developer
Small-Business (50 or fewer emp.)
"simplest CRM amongst all"
4.5/5
What do you like best about ezeeCRM?

this one is easy to understand and use. With this able to work anywhere. Review collected by and hosted on G2.com.

What do you dislike about ezeeCRM?

it is mainly used for small scale business. Review collected by and hosted on G2.com.