EverHelp is a customer service company that helps businesses drive growth through customized outsourcing solutions.
We offer:
- 1000+ agents across 5 locations;
- 24/7 support;
- Multilingual assistance in 30+ languages;
- Full omnichannel coverage;
- Simple integration with any CRM.
EverHelp’s multilingual, omnichannel support ensures that customers can reach your brand through their preferred method — email, live chat, phone, social media, or helpdesk platforms — at any time of day. Our teams operate globally, but follow localized practices to ensure relevance and cultural sensitivity in every customer interaction.
As a versatile customer support outsourcing company, we offer five core service types customized to meet a range of business needs:
- customer support operations
- technical assistance
- back-office support
- sales assistance
- and startup support.
These services are delivered across five key industries: SaaS, eCommerce, Fintech, Hospitality, and Gaming & Entertainment, allowing us to apply industry-specific knowledge and best practices to every engagement.
EverHelp combines people, process, and technology to deliver consistent and measurable outcomes. As a dedicated BPO service provider, we provide end-to-end support, with our experts fully covering the recruitment process, team management, and quality control. With a strong focus on quality control, our work ensures customer satisfaction scores remain above 90%.
We also offer insights through data reporting. EverHelp’s clients receive regular, customized analytics that highlight customer trends, team performance, and areas for optimization.
Our service model is built for flexibility and scale. Whether a company needs to launch support in a new market, expand hours of coverage, or handle seasonal volume spikes, EverHelp can quickly onboard and train agents without disrupting existing operations. Each client team is assembled based on specific needs, with a focus on domain expertise and brand alignment.
Seller
EverHelpServices Offered
Customer Support, Live Chat Support, Call Center Outsourcing, Technical Support, Back-Office SupportLocations Serviced
Austria, Belgium, Denmark, Finland, + 9 moreOverview by
Iryna Oleksiienko
