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Everhelp

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(23)5.0/5

Everhelp is a result-as-a-service ecosystem for customer support outsourcing. We provide AI-powered customer support for growing SaaS, ecommerce, fintech, and hospitality brands. For each client, we analyze their business targets and build an interconnected system of processes, technology, and human expertise to reach them. Founded in 2021, we've become a fast-growing business and landed the №13 spot on Clutch's Top 100 Fastest-Growing Companies list, scaling from 5 employees to 1,000+ agents across 4 continents and working with 125+ clients. We deliver 24/7 coverage in 30+ languages (and 90+ with AI) across email, live chat, phone, social media, and proprietary CMS platforms, launching dedicated support teams within 28 days. Every Everhelp engagement runs on ISO 27001-certified infrastructure, PCI DSS compliance, and full GDPR alignment. Our services combine trained human agents with AI-powered automation, tailored to each client's channels, languages, and business goals. Across our client base, we hold a 96% service quality score, 83%+ average CSAT, and 76% first contact resolution (FCR), with up to 85% of routine requests resolved through AI-powered automation alone. This approach has earned us 8 recognition awards both for performance and culture. We've been recognized as the Outsource Partner of the Year (Business Intelligence Group, 2026), Customer Service Outsourcing Provider of the Year (Stevie Awards), and named the #1 Most Inspiring Workplace in Europe (Inspiring Workplaces Group, 2026) — because the teams delivering these results need a workplace worth staying for. We believe customer support should be tied to a measurable business outcome, not just ticket volume. And Everhelp delivers just that.

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