Eventzilla Reviews & Product Details

This is my and my team's first time planning an event on this scale. From day one, Eventzilla has been so straightforward and easy to use. The way the system functions is so logical that it has been easy to implement and learn. When we've had questions, their support team has been responsive and helped us to learn the platform better and maximize our value. Every time we have come with a feature need, we've discovered that they already have it and are 10 steps ahead of us. I'm really excited for us to host this event because how easy Eventzilla has made it! Review collected by and hosted on G2.com.

We've had almost no problems with Eventzilla. When there has been an issue like a text box not showing up the way we need to, we've been able to bring to to Eventzilla and they've responded quickly and efficiently to solve the problem. I don't have any other feedback for Eventzilla at this time. Review collected by and hosted on G2.com.

The interface is simple to work with, which is greatly appreciated by this busy, small team. We can set up our virtual ticketing and event information quickly. We have used it for many events. The functionality has everything we need, our registrants have not had any issues with the system, and in the few times we've needed customer support Eventzilla's team has responded quickly and clearly to resolve any questions. Review collected by and hosted on G2.com.

I would like more admin control to modify registrations (for when the registrant does not enter things correctly), but I understand the security Eventzilla has to protect registrations. Security is a good thing. Review collected by and hosted on G2.com.

There are so many tools and customizations that are integrated into the platform that allow you to get as detailed as you'd like with your event. The platform is generally intuitive to figure out and super robust in its offerings. The pricing is also more reasonable than other platforms. You get more bang for your buck. Review collected by and hosted on G2.com.

There is no phone number to call customer support. You have to email them. Sometimes if you're working on something that needs immediate attention, you want to speak with someone on the phone to get it resolved quickly. I found some of the attendee registration clunky and glitchy. I had several attendees that thought they regsitered but somehow their registration didn't go through. I wish the reporting and search functions were better so you could search by some of your form information without having to download a full list of attendees. Review collected by and hosted on G2.com.

Eventzilla makes setting up and managing events straightforward, even for first-time users. The platform is easy to use and includes tools to support engagement before and during the event. It’s a solid option for event management. Review collected by and hosted on G2.com.

Eventzilla works well for smaller events, but managing larger events with more attendees can be difficult. Features like bulk updates and handling support tickets can become less efficient as the event size increases. Review collected by and hosted on G2.com.

Made registering for our attendees very easy and straight forward. The integration with Zoom works well for the most part. The event hub is a really nice feature to have and makes it easy for the attendees. Overall, a positive experience Review collected by and hosted on G2.com.

Had a couple of customer service requests go unanswered. The Zoom integration lacks the option to register for a series vs a single event. Review collected by and hosted on G2.com.

As an event curator, it is important to have a streamlined ticket experience for my customers. I truly experienced a great and detailed process. Review collected by and hosted on G2.com.

There is nothing that I don't like. It is a great site. Review collected by and hosted on G2.com.

Switched from using regfox to eventzilla and it's been so great. From the ability to offer payment plans, to the dynamic registration questions, we are so happy with all the features, the easy to use UI on the backend, and all the amazing features. Review collected by and hosted on G2.com.

Mobile first registration has been a bit difficult for our attendees. Review collected by and hosted on G2.com.

I like all the different features. I appreciated the customer support. It was timely and useful. It was rather user-friendly Review collected by and hosted on G2.com.

I was not able to feel comfortable with the Event Hub. Review collected by and hosted on G2.com.

Easy to manage orders, widgets, easy to understand and find menus, log in and get on without much support!

Webpage is great, if you choose to use it, embeds easy and straight forward, if you want to use your own domain no problem.

Support is responsive Review collected by and hosted on G2.com.

The agenda builder is not exportable, at all. You can export sessions if your event insists each registrant has to choose a particular session. For conferences, our registrants attend every session, so oddly, none of the agenda is exportable.

Speakers you add to the agenda are not exportable.

When we first joined we asked where the embedded widget for speakers was, and they didn't have one. We were pleasantly surprised they created one very quickly and emailed us back! Bravo!

No drag and drop schedule builder. This is a must for modern conference organisers.

We pass our fee's on to our registrants, but this is still not a cheap registration platform and we are considering leaving. If these fundemental features Review collected by and hosted on G2.com.

Eventzilla streamlines everything smoothly and has wonderful customer service to fix issues that may arise. I have used the site for several years to allow for online registration for a co-parenting class. I have the attendees pay the minor processing fee (which is currently $1) and their payment goes directly to paypal. I can send reminders, move registrations to different dates, and cancel registrants. It has been easy to integrate into my online website and they have been accommodating in securing a short, easy URL for registrations. Review collected by and hosted on G2.com.

My program is a recurring feature so that has has difficulties in the past if the registration page is updated to allow for new features and my site is based on old information. Otherwise, I have no other complaints. Review collected by and hosted on G2.com.