--- title: Evam Reviews meta_title: 'Evam Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 227 reviews by the users' company size, role or industry to find out how Evam works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 227 scale: '5' date_modified: '2026-07-21' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Evam Reviews **Vendor:** EVAM **Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) **Average Rating:** 4.8/5.0 **Total Reviews:** 227 ## About Evam Evam is a leading technology company that provides comprehensive solutions and products for real-time, cross-channel customer experiences. Our cutting-edge continuous intelligence technology leverages real-time data analysis to deliver unparalleled customer engagement. Evam empowers banks, telecommunications companies, and others to handle billions of interactions with AI algorithms, orchestrate customer journeys, and engage with customers across all channels, digital and legacy, in real-time. Our goal is to help our clients increase customer loyalty, maximize ROI and efficiency, and save time and money. Enterprises have the shortest time-to-market thanks to Evam’s low-code- development, scalable and modular platform leveraged by an experienced & high-quality management team with telco and banking domain know-how. With dozens of Forrester and Gartner research reports recognizing our excellence in customer engagement and event stream processing, our technology is trusted by industry giants like Vodafone, T-Mobile, Jazz, Turkcell, ICBC, TEB/BNP Paribas, ING Bank and Garanti BBVA. Headquartered in London and with offices in Amsterdam, Sofia and Istanbul, Evam delivers its products and services directly and through over 20 global partners. Our solutions are currently utilized by more than 600 million end-users, processing 20 billion events in over 15 countries every day. ## Evam Pros & Cons **What users like:** - Users commend Evam for its **ease of use** , featuring an intuitive interface that simplifies campaign design and execution. (102 reviews) - Users value Evam for its **real-time data handling and personalized campaign capabilities** , enhancing their campaign management significantly. (75 reviews) - Users value Evam for its **intuitive design** , enhancing campaign creation and execution with ease and efficiency. (66 reviews) - Users appreciate the **automation capabilities** of Evam for creating streamlined and efficient marketing campaigns in real-time. (60 reviews) - Users rave about the **flexibility of Evam** , enabling tailored solutions that adapt to diverse business needs and scales. (56 reviews) - Customer Engagement (53 reviews) - Users commend Evam's **exceptional customer support** , highlighting their professionalism and responsiveness to needs and feedback. (51 reviews) - User-Friendly (46 reviews) - Reliability (45 reviews) - User Interface (42 reviews) **What users dislike:** - Users find the **learning curve steep** , as many features are complex and require significant effort to master. (40 reviews) - Users find EVAM's system requires **difficult learning** , posing challenges for those lacking technical skills and experience. (18 reviews) - Users find the **steep learning curve** of Evam challenging, especially those without a technical background. (18 reviews) - Users find that **complex features** of Evam can be difficult to set up without prior technical knowledge. (15 reviews) - Users find the interface of Evam **not intuitive** , complicating campaign creation and increasing the need for additional support. (15 reviews) - Time-Consuming (14 reviews) - Complexity (13 reviews) - Users find the **complex usability** of Evam challenging, especially those without technical backgrounds struggling to navigate the system. (12 reviews) - Missing Features (12 reviews) - High Complexity (11 reviews) ## Evam Reviews ### 1. Customer first approach **Rating:** 5.0/5.0 stars **Reviewed by:** Muzaffar H. | Principal Data Scientist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Evam?** Evam team is collaborative and responsive. Evam’s Managed Service allows us to contact them 24/7. Also, Evam offers detailed product documentation, pre and post implementation support etc. **What do you dislike about Evam?** Practically nothing to be precise. . **What problems is Evam solving and how is that benefiting you?** After deciding on using a software, sometimes we face with lack of necessary support from the software team that includes product info, implementation, effective usage methods etc. However, when we decided to go with Evam, Evam team was with us from beginning to end. After even the project was completed, they were reachable. ### 2. Evam Marketing CMS Review **Rating:** 4.5/5.0 stars **Reviewed by:** Hamza M. | Senior Business Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Evam?** We like Evam applies to regional regulations and compliance. We value how data security and data privacy are not an issue for Evam. **What do you dislike about Evam?** So Right now I don't have any trouble with Evam. **What problems is Evam solving and how is that benefiting you?** Finance and telecom industries accommodate lots of sensitive information about their clients. When Evam integrates into our systems, it is so relieving that we do not need to worry about any data leakage or security issues because Evam is adaptable to both government regulations and sectoral data privacy rules ### 3. Transformative Real-Time Data Solutions for Modern Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Murat E. | Solutions Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** December 24, 2024 **What do you like best about Evam?** Real-Time Insights Evam excels at delivering actionable insights from real-time data streams, enabling us to react to critical events instantaneously. User-Friendly Interface The intuitive UI makes it easy for both technical and non-technical users to design and manage workflows. Scalability Evam scales effortlessly as our data and user base grow, ensuring consistent performance. Customizability The platform offers extensive customization options to suit our unique operational requirements. Support The customer support team is responsive and highly knowledgeable, providing assistance whenever needed. **What do you dislike about Evam?** Nothing special to dislike Evam. It is quiet reliable. **What problems is Evam solving and how is that benefiting you?** Monitor and analyze customer behavior in real-time for targeted marketing campaigns. Detect anomalies in system performance and trigger automated responses. Enable real-time alerts for operational efficiency and risk mitigation. ### 4. Data-driven Campaign Execution **Rating:** 5.0/5.0 stars **Reviewed by:** Saira A. | Business Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Evam?** Evam makes it possible to create real-time, personalized customer journeys across various channels like mobile, email, web, and IVR. Its capability to trigger communications based on live customer actions and analyze the status of each customer journey state is a game changer. **What do you dislike about Evam?** there is nothing in mind. all looks good. **What problems is Evam solving and how is that benefiting you?** We’ve moved from batch campaigns to real-time event-driven engagement, which improved our conversion rates immediately. Customers now receive relevant offers exactly when they need them, and that’s made a big impact on satisfaction and revenue. ### 5. Best Managed Services Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Büşra P. | Expert Bussiness Analist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Evam?** Evam’s managed services have been a huge support for our team. They’re reliable, responsive, and make sure everything runs smoothly behind the scenes **What do you dislike about Evam?** product have many features so it's hard to learn each of them **What problems is Evam solving and how is that benefiting you?** Thanks to the managed services, we don’t worry about technical issues or performance. The Evam team acts like an extension of ours, helping us deliver consistent and effective customer journeys. ### 6. nice and enjoyable **Rating:** 3.5/5.0 stars **Reviewed by:** isin g. | campaign manager qnb, Enterprise (> 1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Evam?** powerful scalble technology ,user frıendly,flexible **What do you dislike about Evam?** complex for new user,real time jounrneys require ongoing monitorıng and finen_tunıng **What problems is Evam solving and how is that benefiting you?** real time sms and push ### 7. The most versatile marketing automation tool on the market **Rating:** 4.5/5.0 stars **Reviewed by:** Shumytskyy I. | Head of CRM, Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2025 **What do you like best about Evam?** 1. Real time event processing 2. Multiple data source support, e.g. dwh, cdc, ipa, webhooks, and many more 3.ETL on the go **What do you dislike about Evam?** At a first sight it looked overcomplicated. After their training the impression has changed. **What problems is Evam solving and how is that benefiting you?** 1. 10x growth in commmunications keeping the costs down 2. Got rid of manual processes and focused more on data analytics, ML, and predictions. 3. 18% improvement in the mobile app onboarding funnel ### 8. High Quality Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Evam?** Evams support team is proactive, caring, and responsive. They can even add new features to their roadmap based on our requests. **What do you dislike about Evam?** No specific concerns with Evam at this point. **What problems is Evam solving and how is that benefiting you?** Evam releases new features constantly, and evam team helps us to optimize the platform for our usage. We feel like we have a partnership more than a vendor-client relationship. ### 9. What a great product **Rating:** 5.0/5.0 stars **Reviewed by:** murat nail e. | Business development manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2025 **What do you like best about Evam?** - Evam is easy to understand, intuitive and user-friendly - Evam is high performant able to address Tier 1 clients - Evam has many read to deploy integration capability - Evam can be easily customized to fit local needs **What do you dislike about Evam?** I think Evam is a great asset to innovative companies.. howerver, they need to do more Press Releases to make them known globally **What problems is Evam solving and how is that benefiting you?** Evam facilitates marketing campaigns almost effortlessly, giving the clients ability to do real-time analytics resulting in data-driven decisions. Evam is a very flexible application fitting into multiple use cases for its clients. In addion, Evam provides efficiency by automating many of the manual processes and enables real-time personalization. ### 10. A Core Enabler of Real-Time Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** May 12, 2025 **What do you like best about Evam?** I’ve seen firsthand how extensively EVAM has been integrated into my clients' daily operations. It’s one of the most utilized platforms in the department, driving real-time decision-making and significantly improving responsiveness to network and customer events. Its reliability, intuitive design, and scalability make it a clear differentiator. **What do you dislike about Evam?** Nothing stands out to dislike, a reliable tool with a user-friendly design. **What problems is Evam solving and how is that benefiting you?** Evam is helping solve the challenge of real-time engagement in a high-volume customer environment in the specific sectors, telco in my case. By enabling instant responses to behavioral triggers, it improves customer retention and satisfaction. It also streamlines campaign automation and journey management, allowing the marketing team to act on insights without delays—ultimately increasing operational efficiency and ROI. ### 11. Personalization for Conversion **Rating:** 5.0/5.0 stars **Reviewed by:** Uğur B. | Campaign Management Senior Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Evam?** Evam’s ability to handle complex decisioning logic and trigger-based personalization has transformed how we approach campaign management. **What do you dislike about Evam?** There is nothing we dislike, we are very enjoy to use it. **What problems is Evam solving and how is that benefiting you?** Targeted cash loan and cash advance offers now reach customers in the right context, resulting in a +3% to +2.5% lift in conversions compared to our control groups. ### 12. User Satisfaction **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2025 **What do you like best about Evam?** What stands out the most about Evam is how easy it is to build and manage customer journeys in real time. As someone still early in my digital marketing career, I really appreciate how intuitive the platform is. It helps our team act fast on data without relying too much on IT or long processes. **What do you dislike about Evam?** I have not negative comment about my experience. **What problems is Evam solving and how is that benefiting you?** Evam helps us respond instantly to user actions across channels, whether it’s a cart abandonment or a product view. This allows us to deliver timely, relevant messages that improve engagement. It’s also helped us better understand customer behavior through detailed event tracking, which supports our marketing decisions with real insights. ### 13. Real real-time decisioning & omni-channel event-based CX and Marketing journey orchestration tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2024 **What do you like best about Evam?** Evam has an incredibly fast engine (processing in less than a second) for decision-making and actions, which can be triggered by all kinds of events. It also comes with highly advanded offer management functionality which is not easy to find within such a tool. It is very flexible, easy to use, and allows you to orchestrate all types of marketing and CX journeys across channels using an event-action methodology. You can position it as the core of all kind of customer communications.The team is very professional, friendly, and helpful and they constantly improve their product features (launching new ones, improving existing ones, etc.). It can be installed in various ways, depending on regulations or company policies. **What do you dislike about Evam?** I am satisfied so far with the platform and the functionalities. **What problems is Evam solving and how is that benefiting you?** Real-time decisioning for very advanced scenarios and orchestrating real-time actions across channels according to customer events. ### 14. Evam Review **Rating:** 5.0/5.0 stars **Reviewed by:** Ramazan . | Java Software Developer via Evam, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Evam?** Offering the most suitable person-based proposal in real time. **What do you dislike about Evam?** I couldn't remember any disadvantage... **What problems is Evam solving and how is that benefiting you?** Marketing ### 15. Flexible Integration, Smarter Audiences **Rating:** 5.0/5.0 stars **Reviewed by:** Sena U. | Digital Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2025 **What do you like best about Evam?** We primarily use Evam for setting up campaigns, especially within MarTech. It quickly integrates for social media audience creation, which we've effectively utilized in our campaigns. **What do you dislike about Evam?** Currently, there's nothing I dislike about Evam **What problems is Evam solving and how is that benefiting you?** We needed a secure and fast way to define customer information from our Meta ad campaign outputs as audiences in Meta. Evam allowed us to quickly define these, enabling us to create more effective target audiences. ### 16. Customerprocesses made easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Eren T. | Business Development Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2025 **What do you like best about Evam?** Evam helps us stay connected to customers with fast and relevant actions. It’s easy to use and fits well into our daily workflow. **What do you dislike about Evam?** I dont have any trouble with Evam so far! **What problems is Evam solving and how is that benefiting you?** We can follow customer behavior in real time and respond quickly. This improves the customer experience and helps us build stronger relationships. ### 17. Intuitive Design for Campaign Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2025 **What do you like best about Evam?** Evam's drag-and-drop feature is a real game-changer. The dashboard is incredibly intuitive and flexible, allowing our team to customize it without needing constant technical assistance. It truly empowers us to manage our campaigns efficiently. **What do you dislike about Evam?** We haven’t experienced any issues so far everything works as expected. **What problems is Evam solving and how is that benefiting you?** Evam makes it easy to connect and manage all our channels, including web, in-app, SMS, and push notifications. We can design, deliver, and track the success of our campaigns, both generally and channel-specifically, which gives us a comprehensive view of our marketing efforts. ### 18. User Focused Product **Rating:** 5.0/5.0 stars **Reviewed by:** Sümeyra A. | Product Designer | UI/UX Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2025 **What do you like best about Evam?** Evam doesn’t just offer a strong product; they listen to users. Their UX and product teams regularly meet with us to get feedback and improve the platform. **What do you dislike about Evam?** I don't have any trouble with EVAM so far **What problems is Evam solving and how is that benefiting you?** It’s great to know our input helps shape the roadmap. We're not just using the product; we’re part of how it evolves, which adds real value to our partnership. ### 19. Immediate Impact and Swift Return on Investment **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Evam?** We were able to get up and running in a very short time. From the moment we completed integration, we started seeing a measurable impact on our marketing KPIs, which was incredibly encouraging. **What do you dislike about Evam?** We haven't even had to request additional features so far. Everything is working exactly as intended, fulfilling all our current requirements. **What problems is Evam solving and how is that benefiting you?** With Evam, we achieved a faster time-to-value compared to other marketing platforms we’ve tried. This quick demonstration of value made internal buy-in much easier and validated our decision to choose Evam. ### 20. Good platform for reaching real-time customers **Rating:** 4.5/5.0 stars **Reviewed by:** Kanan N. | Data Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Evam?** It is helpful to create and make logical scenarios **What do you dislike about Evam?** Various types of screens are sometimes confused **What problems is Evam solving and how is that benefiting you?** It’s often difficult to reach customers in real time, but Evam overcomes this challenge. ### 21. CRM Assist. Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Zeynep T. | crm asisstant manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2025 **What do you like best about Evam?** Evam’s real-time customer engagement helps us create instant, meaningful interactions. Its intuitive design and ease of use simplify campaign execution. **What do you dislike about Evam?** i dont have any trouble with evam while using **What problems is Evam solving and how is that benefiting you?** With Evam, we started to respond to our customer actions instantly, which eventually increased our conversion rates. Additionally, Evam is a data-driven platform with insights embedded so it helps us to optimize our campaigns accordingly. ### 22. Customer Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2025 **What do you like best about Evam?** Evam’s real-time data processing capabilities and user-friendly interface have made a huge difference in our digital marketing operations. It automates segmentation and personalization processes in campaign management, saving us both time and resources. The ability to take quick action without needing deep technical knowledge is a big plus. **What do you dislike about Evam?** I don't have anything dislike about Evam. **What problems is Evam solving and how is that benefiting you?** With Evam, we can analyze customer behavior in real time and trigger personalized campaigns accordingly. This has significantly increased both customer satisfaction and our conversion rates. On top of that, Evam’s flexible architecture makes it easy to integrate multiple channels, allowing us to deliver a seamless omnichannel experience. ### 23. ability to integrate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2025 **What do you like best about Evam?** Evam’s ability to integrate with our existing systems is one of its biggest strengths. We combined evam with our internal systems and other CRM tools that we use. The process went smoother than we expected and evam engine does not affect the system that they integrate **What do you dislike about Evam?** hard to understand all features, there're a lot. **What problems is Evam solving and how is that benefiting you?** Evam brings everything together so we can build personalized, event-driven journeys that reflect the full customer context. It saves us significant development time and speeds up campaign management. ### 24. Campaign Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Evam?** What stands out most is its real-time capabilities. In banking, timing is everything and Evam gives us the agility and freedom to act instantly when a customer takes an action or hits a trigger point that we decide. **What do you dislike about Evam?** There is nothing for now.For some users Evam might be technical. **What problems is Evam solving and how is that benefiting you?** Evam customer support team is always engaged and easy to reach. We feel like they are not our just vendor, they are our partner. They can even adapt the product based on our feedback. ### 25. Evam is a reliable, evolving platform that meets our needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2025 **What do you like best about Evam?** Evam is a dynamic and responsive platform that evolves constantly based on customer feedback. Their team genuinely listens to our recommendations and integrates them into new features, which helps us stay agile in our operations. **What do you dislike about Evam?** So far, I haven’t encountered any major issues with Evam. It has met our expectations and works reliably across all use cases. **What problems is Evam solving and how is that benefiting you?** We needed a tool that is agile and scalable as our business. With Evam, we’ve reduced our martech stack complexity and cost while improving performance. ### 26. Evam in Airline realtime capabilities **Rating:** 5.0/5.0 stars **Reviewed by:** Melike T. | Senior Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** April 08, 2025 **What do you like best about Evam?** With Evam, we can check the status of our flights in real time and send updates to our customers such as gate change info, boarding start, carousel number notification after the flight, flight operation info etc. Used in all flight and passenger information. **What do you dislike about Evam?** In order to get the highest performance from your server, server capacities must be determined well. **What problems is Evam solving and how is that benefiting you?** In the aviation sector, informing the passengers instantly is crucial and after switching to Evam we saw a significant increase in our customer satisfaction. ### 27. Real-Time Decisioning at Its Best **Rating:** 5.0/5.0 stars **Reviewed by:** Serhat k. | CRM Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Evam?** Evam’s event-driven architecture is a game changer. The real-time processing capability allows us to act on customer data instantly. **What do you dislike about Evam?** "No complaints at all. It adapts perfectly to our business requirements." **What problems is Evam solving and how is that benefiting you?** This real-time actionability significantly boosted our campaign relevance and increased conversion rates across the board. ### 28. EVAM is a great MarTech product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** March 14, 2025 **What do you like best about Evam?** Evam is a leading Martech product. It really is better than many of its competitors. This is evidenced by the large number of customers who use it and their successful replacements. It is an easy-to-use product. The interface is user-friendly and intuitive, simple drag and drop. It is fast. It processes large data very quickly. The platform has many advanced features and includes AI capabilities. **What do you dislike about Evam?** No complaints. Overall very happy. Easy to learn and use. **What problems is Evam solving and how is that benefiting you?** It enables marketing automation to be done quickly and with ease. Ability to scale is a big benefit to us. ### 29. Evam helps turn ideas into action through real-time engagement and fast campaign execution. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2025 **What do you like best about Evam?** What I like most about Evam is how it helps turn ideas into real campaigns quickly. Even as a new user, I was able to understand the logic behind customer journeys and start building without getting stuck in complex tools. **What do you dislike about Evam?** So far, I haven’t encountered anything significant that I dislike about Evam. **What problems is Evam solving and how is that benefiting you?** Evam allows us to follow customer actions in real time and respond with relevant offers or messages. It’s been especially helpful for testing new strategies and learning what works, without needing support from multiple teams. ### 30. An effective user journey builder **Rating:** 4.5/5.0 stars **Reviewed by:** Vitalii S. | Independent Retail Banking Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** March 21, 2025 **What do you like best about Evam?** An impressive solution which has lots of capabilities that allow a user to solve the problems that they are facing in an attempt to structure the most effective customer journeys **What do you dislike about Evam?** Some of the intuitive needs are not developed/understood: a) length of the SMS, a) global contact policy split per channel instead of being aggregated, counter for the customers in the step **What problems is Evam solving and how is that benefiting you?** It will help in creating and visualizing customer journeys, make results of the marketing actions available for producing insightful reports, ease the steps on creation of journeys and campaigns ### 31. Flexible easy to use tool for a Growing Digital Bank **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2025 **What do you like best about Evam?** Evam gives our marketing team full control with its easy to use campaign builder without even requiring any technical knowledge. **What do you dislike about Evam?** The save update function could be improved. **What problems is Evam solving and how is that benefiting you?** Evam helps us streamline our communication processes by managing everything from onboarding journeys to campaign notifications in real time. The platform’s ability to track customer behavior and trigger personalized actions has significantly improved our engagement rates and overall customer experience. ### 32. Card industrt **Rating:** 4.5/5.0 stars **Reviewed by:** Emre G. | Product Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2025 **What do you like best about Evam?** Data privacy is crucial in the banking indystry and evam helps mask all customer data in order to keep data. **What do you dislike about Evam?** Nothing specific about evam. We like evam **What problems is Evam solving and how is that benefiting you?** Evam helps with all sorts of process automation. ### 33. 3 days education with evam **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Evam?** a user friendly application and has a lot of scenario and reporting choices for users. **What do you dislike about Evam?** creating a journey can be difficult sometimes because of so much boxes and drawings. **What problems is Evam solving and how is that benefiting you?** real time communications with customers ### 34. flexible tool to create crm **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Evam?** evam is an all in one platfrom. we can manage different channels only using evam **What do you dislike about Evam?** to be honest i really liked the platform **What problems is Evam solving and how is that benefiting you?** our previous platform has been not enough. now evam has more capabilities and its more easy to use ### 35. Its user-friendly interfaces allow complex scenarios to be activated quickly. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2025 **What do you like best about Evam?** • EVAM doesn’t require long implementation processes. • Its user-friendly interfaces allow complex scenarios to be activated quickly. • As long as you provide the necessary services to EVAM, it can execute actions that deliver all kinds of benefits to customers. • The product is highly customizable to suit your specific needs. **What do you dislike about Evam?** Reporting features in EVAM can be improved. **What problems is Evam solving and how is that benefiting you?** • Campaign effectiveness has improved by taking immediate action on customers’ real-time financial activities. • While EVAM is often recognized for its real-time event management capabilities, its batch campaign management structure is also very robust. EVAM has become a preferred alternative to the other campaign tools used in our bank for batch campaigns. • We faced challenges integrating channels with our existing batch campaign tool, and some channels are still not fully integrated. With EVAM, we quickly integrated digital channels and effectively managed customer communications. • In a setup where we progressed without an SDK for the mobile banking channel, EVAM adapted quickly and agilely to our designed architecture, providing an effective solution. Within a very short time, we were able to use the mobile channel efficiently for campaigns. ### 36. Quick Campaign Creation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** June 28, 2025 **What do you like best about Evam?** Evam has a scalable and agile architecture that allows us to adapt it based on business. It can deploy new features quickliy and its customer excellence team guides us in each step. **What do you dislike about Evam?** Integration might be more automatized, however as is also very useful. **What problems is Evam solving and how is that benefiting you?** We were looking for an easy-to-use and adaptable low-code platform to manage customer journeys without requiring complex data processing. Now, it is easy to design and analyze customer engagement journeys. ### 37. its ok **Rating:** 5.0/5.0 stars **Reviewed by:** burcu m. | assistance manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Evam?** i think it is easy program. i like it but now have not active user yet **What do you dislike about Evam?** i have not bad observation, i have not active user yet **What problems is Evam solving and how is that benefiting you?** i think the sms proess is very complex and evam made it easy ### 38. EVAM empowers real-time customer engagement with ease. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Market Research | Enterprise (> 1000 emp.) **Reviewed Date:** April 04, 2025 **What do you like best about Evam?** We've been using EVAM to deliver real-time, personalized customer experiences, and it's made a noticeable difference. The platform is easy to work with and helps us react quickly to customer behavior by setting up event-based campaigns without long delays. It’s been a valuable addition to our marketing toolkit. **What do you dislike about Evam?** At first, EVAM can feel a bit complicated if you don’t have prior experience, but their support team is very helpful and makes it easy to understand and use everything effectively. **What problems is Evam solving and how is that benefiting you?** EVAM helps us respond to customer actions in real time, which is something we couldn’t do efficiently before. It allows us to deliver timely, personalized messages based on behavior, improving both engagement and customer satisfaction. ### 39. . **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** July 04, 2025 **What do you like best about Evam?** Advanced security and role-based access control are built in. Main manager admin user can see, edit, and analyze all activity that has been done in the platform. It allows us to control and divide the workload more accurately. What problems is Evam solving? We meet compliance and governance needs without slowing down campaign teams. We haven't experienced any problem regarding data security. **What do you dislike about Evam?** I could not recognize anything special.. **What problems is Evam solving and how is that benefiting you?** . ### 40. Easy to Integrate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Evam?** Evam gives you the flexibility of being integrted with other softwares. We were able to use Evam with our software to boost our conversion **What do you dislike about Evam?** We use evam as a partner so I have not notice any major dislike **What problems is Evam solving and how is that benefiting you?** As a tech partner, easy to use and easy to understnd products ar the ones we decide to integrate with our software. Evam's capab,lities show great promise when it comes to integrating tools ### 41. My training experience **Rating:** 5.0/5.0 stars **Reviewed by:** Seadet A. | Customer Journey Expert, Enterprise (> 1000 emp.) **Reviewed Date:** April 04, 2025 **What do you like best about Evam?** That was the first time I got familiar with EVAM however learned a lot of thing in that training not only technical details but also main logic behind notifications. Especially, the feature which you can see the real time number within structured scenario is awesome! **What do you dislike about Evam?** Interface is a little bit complicated for me but in general everything is okay as you get used to it by time **What problems is Evam solving and how is that benefiting you?** I already mention in before step ### 42. It is very useful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Evam?** It is very useful and it is nice to use. **What do you dislike about Evam?** some parts are difficult. Learning takes time **What problems is Evam solving and how is that benefiting you?** Flexibility of it will be helpful ### 43. Very useful tool **Rating:** 5.0/5.0 stars **Reviewed by:** Cristina B. | Product Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2025 **What do you like best about Evam?** Creating specific events for each journey; communication that can be done through many channels and personalized **What do you dislike about Evam?** Seems a little bit complicated to use at first **What problems is Evam solving and how is that benefiting you?** Proper communication to customers ### 44. flexible tool for creating layered campaigns **Rating:** 4.5/5.0 stars **Reviewed by:** Elvin H. | Senior Customer Journey Expert, Enterprise (> 1000 emp.) **Reviewed Date:** January 14, 2025 **What do you like best about Evam?** EVAM is an extremely flexible tool for creating both simple and complex, multi-layered campaigns. With knowledge in IT, I can integrate almost any technology and effectively utilize it within the EVAM platform. **What do you dislike about Evam?** - I would like to see more detailed and informative reports on campaigns conducted in EVAM, including deeper data analysis and visualization. - Effective use of EVAM requires a technical background, including knowledge of C-like programming languages such as Java or C#, as well as proficiency in SQL. This makes the platform less accessible to users without technical expertise. **What problems is Evam solving and how is that benefiting you?** EVAM made it possible to create a complex campaign in a short period of time. ### 45. Senior Specialist in Individual CRM Campaign Management **Rating:** 5.0/5.0 stars **Reviewed by:** Selin K. | CRM Kampanya Yönetimi Kıdemli Uzmanı, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2025 **What do you like best about Evam?** Evam ensures that we can create an end-to-end customer journey with ease. With Evam’s flexibility, we can adapt the platform to our changing business needs as we grow. **What do you dislike about Evam?** I don't have any trouble with Evam while using. **What problems is Evam solving and how is that benefiting you?** Our main goal is to increase our customer engagement by communicating with our customers in a way that interests them. With Evam, we can now send personalized messages to the right customer at the right time, which increases our customer retention and satisfaction. ### 46. Crm Campaign Manager **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2024 **What do you like best about Evam?** It's easy to integrate. The best part that makes Evam unique is acting in real time basis. Sending notifs based on real time customer activities let us offer more competitive offers and make more customized communications. Continously monitoring of databases is also an distinctive feature **What do you dislike about Evam?** The front end of Evam needs to be worked on. When you encounter an error while creating a scenario, it’s not easy to understand the reason if you haven’t used it for a long time. Instead of copying the entire scenario for visualization, actions or conditions should be made individually copyable. **What problems is Evam solving and how is that benefiting you?** Evam helps us to automate processes that are manually done and creates efficiency on Fte's and business processes. Also helping us on cteating customer journeys which targets to increase brand awareness ### 47. Easy to use, easy to improve, easy to customize platform as all in one solution for your needs **Rating:** 5.0/5.0 stars **Reviewed by:** Emre A. | CEO - Founder, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2025 **What do you like best about Evam?** It is very comprehensive while it is very easy to use and learn. You can use evam to handle many things that you need 2-3 different tools otherwise. They also have strong customer support. **What do you dislike about Evam?** Their partner network could be better so that they can reach more customers which will help the market to find this platform easily. **What problems is Evam solving and how is that benefiting you?** create easy customer journeys while connecting different data sources. easy to analyze the data and help us to sell more and do personalized marketing which also helps to increase customer satisfaction . ### 48. Very usefull **Rating:** 5.0/5.0 stars **Reviewed by:** Ertuğ N. | authorized assistant, Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Evam?** it helps with eerything we need for my business **What do you dislike about Evam?** It seems hard to get used and looks complex **What problems is Evam solving and how is that benefiting you?** it will help us send campaigns and information to our customers ### 49. Just finished the training **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Evam?** After the training I undestand the basics of Evam and I understand how to utilise it. **What do you dislike about Evam?** The training of Evam could be longer. And it is better to share more documents before the training. And the preparations of platform (the login platform) should be set before the training. **What problems is Evam solving and how is that benefiting you?** Speed will be the first benefit of Evam, the speed of implementing a journey is a big benefit ### 50. Evam as a real time engine **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Defense & Space | Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2025 **What do you like best about Evam?** Evam provides a flexible structure that makes it easy to design and manage real-time flows. It integrates well with our systems and supports technical requirements without being complicated. **What do you dislike about Evam?** I do not have any trouble with Evam so far. **What problems is Evam solving and how is that benefiting you?** We can monitor events in real time and automate responses, which improves project efficiency and reduces manual effort. It helps us deliver more reliable and faster solutions. ## Evam Discussions - [What is Evam Continuous Intelligence Platform used for?](https://www.g2.com/discussions/what-is-evam-continuous-intelligence-platform-used-for) - [View Evam pricing details and edition comparison](https://www.g2.com/products/evam/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-22+02%3A36%3A10+-0500&secure%5Bsession_id%5D=e30da50e-e272-4ee4-9712-dcdbc7bf27b1&secure%5Btoken%5D=2bd6835df58caed4d8c346ef22e0654a9475bf721a096ee5ef6c1474b5b3d772&format=llm_user) ## Evam Integrations - [Adjust](https://www.g2.com/products/adjust/reviews) - [Amazon Simple Notification Service (SNS)](https://www.g2.com/products/amazon-simple-notification-service-sns/reviews) - [Android](https://www.g2.com/products/android/reviews) - [Apache Kafka](https://www.g2.com/products/apache-kafka/reviews) - [Apple iOS](https://www.g2.com/products/apple-ios/reviews) - [Corezoid Process Engine](https://www.g2.com/products/middleware-corezoid-process-engine/reviews) - [Fimple](https://www.g2.com/products/fimple/reviews) - [Firebase](https://www.g2.com/products/firebase/reviews) - [Hadoop HDFS](https://www.g2.com/products/hadoop-hdfs/reviews) - [Huawei Routers](https://www.g2.com/products/huawei-routers/reviews) - [IVR](https://www.g2.com/products/ivr/reviews) - [Kafka Adapter for SAP Process Orchestration and SAP Integration Suite](https://www.g2.com/products/kafka-adapter-for-sap-process-orchestration-and-sap-integration-suite/reviews) - [Oracle Cloud Infrastructure](https://www.g2.com/products/oracle-oracle-cloud-infrastructure/reviews) - [Oracle Database](https://www.g2.com/products/oracle-database/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Salesforce Adapter for SAP Cloud Platform Integration](https://www.g2.com/products/mdp-group-salesforce-adapter-for-sap-cloud-platform-integration/reviews) - [SAS Studio](https://www.g2.com/products/sas-studio/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [SQL Developer](https://www.g2.com/products/sql-developer/reviews) - [Teradata Autonomous Knowledge Platform](https://www.g2.com/products/teradata-autonomous-knowledge-platform/reviews) - [WhatsApp API](https://www.g2.com/products/whatsapp-api/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Evam Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Campaigns** - Customize - Scheduling - Retarget - Segmentation - Triggered Notifications **Segmentation** - A/B Testing - Customer Profiles **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Platform Basics** - Dynamic Segmentation - Journey Optimization **Agentic AI - Personalization** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Analysis** - Application Attribution - Campaign Analysis - Uninstall Tracking - Custom Dashboards **Marketing Operations** - Data Collection - Customer Insights - Multi-User Access **Analytics** - Campaign Performance - Audience Insights **Targeting** - Behavioral Targeting - Contextual Targeting **Platform Data** - Journey Reporting - Trends Reporting - Dashboards - Advanced Data Filtering **AI Personalization - Personalization** - Predictive Recommendations - Audience Segmentation - Adaptive Content **Campaigns** - Proximity Marketing - Push Notifications - Bulk SMS - Two-Way Text Messaging - Email Campaigns - Audience Segmentation **Triggered Content** - Geofencing - Triggered Emails - Triggered Messages **Optimization** - A/B Testing - Personalization - Rich Notifications - Integrations **Platform Additional Functionality** - Journey Mapping - Integrations - Automated Alerts **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Engagement** - Coupons and Promotions **Campaign Activity** - Campaign Insights - Reports and Dashboards - Campaign Stickiness - Multichannel Tracking - Brand Optimization - Predictive Analytics **Personalized Content** - Recommendation Engine - Personalized Discounts **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Agentic AI - Customer Journey Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Agentic AI - Marketing Analytics** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Agentic AI - Push Notification** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance **Reporting & Analytics** - Basic Reporting **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization **Agentic AI - Personalization Engines** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **AI Automation - SMS Marketing** - AI SMS **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **AI Content Generation - SMS Marketing** - AI SMS **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top Evam Alternatives - [Insider One](https://www.g2.com/products/insider-one/reviews) - 4.8/5.0 (1,396 reviews) - [Braze](https://www.g2.com/products/braze/reviews) - 4.5/5.0 (1,662 reviews) - [MoEngage](https://www.g2.com/products/moengage/reviews) - 4.5/5.0 (509 reviews)