Terminalfour Reviews & Product Details

The folks at TerminalFour really care about giving their users the best experience. I have not worked with a company that asked for feedback as much as TerminalFour does and then actually implements the feedback. Review collected by and hosted on G2.com.

I don't have any negative feedback for TerminalFour because even the "problems" are reviewed and improved or they will provide training to help you understand how to use the product better. Review collected by and hosted on G2.com.

I love Terminalfour as a CMS. The product allows for custom code, system-wide consistency features, including mirroring content, and navigation objects to bring content from one area of the site to the other. User groups and permissions are easily manageable. Section and content links allow the system to warn you about broken links when deleting content, and the system shows you where the links are. There are many other very useful features within T4. Review collected by and hosted on G2.com.

Some of our pain points are we wish we could customize workflow emails a bit more to include more information about what content needs to be reviewed and add in other useful information. We would love to see this added in the future. It would also be helpful to be able to exclude sections within a branch that users have access to. The permissions are inherited by down the branch, which in most cases, is fine but there are always those special cases where it would be nice. Also, It would be awesome if we could set up review dates for entire sections vs each piece of content. Review collected by and hosted on G2.com.

There are many positive assets of using T4. For one, their support team is great and provides a direct line to them for submitting tickets and questions that usually gets answered in a prompt timeline/window. They go above and beyond with their communications in connecting to their clients - be it the support platform, their reps reaching out about new features, newsletters, the documentation site, the communal slack channel, and more. I have never met a more friendly group of people at a company, and that attitude and environment gets translated to their work and relations with clients. The CMS itself is intuitive and provides a variety of assets and functionality to accomplish anything in a website. Content types, page layouts, nav items, and more are all at your disposal to really dive into your designs and make them not only functional for your development team but easy to use for your editors who may not have coding experience. They also make updates incredibly easy - their team takes care of it for you and there is no hassle. T4 provides great reporting features and it is helpful that deleted content can be easily restored without jumping through hoops. We recently went through a website redesign and never entertained the idea of switching CMS's in the process - we knew we loved T4 and all that it offers. Truly the best platform and team to work with. Review collected by and hosted on G2.com.

I would say that more user information and analytics would be helpful and is missing on the platform. For example, seeing the last time someone was logged in, their activities, allowing them to reset passwords themselves (admins need to do this), etc. would be great in bumping up governance efforts for admins.

I would also say perhaps beefing up media library capabilities and management. Where to upload images, pdfs, and all files can be a bit confusing depending on how each client sets up the folders for organization. It would be great if it was a bit more automatic and guided users more clearly. However, this can be both a pro and a con depending on each organization's preferences.

EDIT: Yes, thank you for the response! We did not previously have the Dashboard feature and have since installed it - It is great for showing some of the metrics described above! Review collected by and hosted on G2.com.

The best thing about TerminalFour is its content-type structure. Drupal's is so much better.

The CMS does work most of the time & doesn't go down frequently.

The response time is fair. Review collected by and hosted on G2.com.

The CMS's interface is super old-fashioned

The CMS is unintuitive & no one can understand it without extensive training

The CMS has a javascript engine from the 90s, so no modern javascript works in the back end

We tried to get TerminalFour to import content into the database & we had to pay to have someone in India manually add the data. The project got scrapped in the end. Why couldn't they do a database import?

The code editor in the backend is super buggy.

You add a page layout (Template), but there is no way of knowing which content type works with that page layout

It gets messy very quickly

There isn't a way to "View page" like any other CMS

Things are named wrong - delete doesn't delete, publish doesn't publish

The social & email features are decades behind other tools

Exporting reports doesn't work - it just times out

You can't create custom post types or anything of the such, so you end up with hundreds of content types

SEO features don't exist

The sitemap generator doesn't work - we had to build our own

It doesn't support webp images, so you can never get a good google page speed score

The media library is terrible

The search feature doesn't work. You have to know the ID, which, if I knew, I wouldn't be searching

Nothing actually gets deleted, so when we remove a page, it gets marked as inactive in the CMS but the page just lives on forever

The PHP engine only works on the live site - So we need to publish the page to check the PHP worked

There is no in-built search functionality, so we have to pay £15K per year for an external tool

No agencies can work with T4

You can't link out to external pages - You have to create a new section that links out & then link to that section

You can't use "If Not" statements. TerminalFour's own suggestion was to use a super hacky method of commenting & uncommenting code

You have to get used to saying, "T4 doesn't support that kind of thing"

Publishing the site takes 3 hours (No exaggeration)

Documentation is bad

No in-built testing

Can't work locally and push to T4 - You have to work inside the CMS at all times

No repeater fields

It's basically a glorified sign-posting tool. Awkward to use. Worst CMS I've used in my 10 years as a developer. Review collected by and hosted on G2.com.

As a content strategist, I've found it easy to manage and update content with the Terminal Four content management system. I learned the CMS during a one-day training and have found the Knowledge Base helpful for any questions that have come up since training. Review collected by and hosted on G2.com.

I'm very happy with Terminal Four and only have small quibbles with the CMS. For example, while the company says that editors should be able to copy and paste content from Microsoft Word without retaining formatting, we have found that formatting sometimes stays with the text, which causes issues with how the content displays. Our work-around is to first paste copy into the Notepad app (which strips all formatting and leaves only plain text) and then copy and paste into Terminal Four. It's an extra step but not a big deal. Review collected by and hosted on G2.com.

The content management system is mostly used by higher education institutions and the T4 team is very knowledgeable about "our world" and what we are trying to accomplish. The user interface is very intuitive and functionality can be customized to meet an organization's needs. There is a community forum that is very helpful and the learning materials are great. I miss some of the functionality (now use a different CMS at a different organization) like the shared content blocks that allow you to share the same information in multiple places but only have to update it once. The training they provide is customized and very effective. Review collected by and hosted on G2.com.

Like with any "out of the box" CMS there are sometimes things you cannot customize to exactly meet your needs, but overall I highly recommend it and the TerminalFour team. Review collected by and hosted on G2.com.

The system allows a lot of flexibility in the way web pages are constructed. The interface allows large websites to be easily created and managed. Review collected by and hosted on G2.com.

The system is not so good for managing events or a large number of news items or events. Tagging content like you would in a WordPress blog is possible but difficult. Review collected by and hosted on G2.com.

TERMINALFOUR is a web-based application and is very useful for colleges and universities in managing their current status and promoting the institution for further admissions. This tool is a good planner in making strong strategies to empower the organization with the best policies. The users can capture the benefits of making solid plans and ideas for implementation. The software is very beneficial in allocating the organization with well-reputed institutes. It comprehends all details and guide the visitors to come again for further process. Review collected by and hosted on G2.com.

This application compares the organization and it’s very important to maintain the web page with secured hands. Otherwise, the information can be skipped and it can create problems for the organization. The internet should be of good quality to promote this tool and the users should be aware of everything for installation. Review collected by and hosted on G2.com.

Friendly interface and visible directory helps keep everything in view. The analytics screen is very descriptive , it tells you what's up in an instant and transitioning is generally smooth. Review collected by and hosted on G2.com.

It is a bit expensive, It doesn't offer something to set it apart from the rest. Like a key feature which no one else has. Review collected by and hosted on G2.com.

Providing digital marketing & web content management systems (WCMS) and specializes in providing WCMS to educational institutions throughout the world. Review collected by and hosted on G2.com.

Their is no such disliking thing in usage of terminal four. Review collected by and hosted on G2.com.