Energage Reviews & Product Details

Easy to use and great support when I have questions Review collected by and hosted on G2.com.

Nothing at all. Except this question lol that has minimum characters Review collected by and hosted on G2.com.

Having a place where I can compare results year over year is amazing. I also enjoy the relationship that I can build with my Customer Success Manager year over year.

The dashboard is user friendly and easy to navigate as well. Review collected by and hosted on G2.com.

I really dont have any negatives - The platform is everything I need. Review collected by and hosted on G2.com.

Setting up an employee survey through Energage is absolutely pain-free. I particularly appreciate the recommended reminder intervals and that they don't go to those who have already completed the survey. Review collected by and hosted on G2.com.

Nothing I've experienced so far, this is my 2nd year using Energage. Review collected by and hosted on G2.com.

Energage's customer service is always ready to help. They are quick to respond and very helpful. Our representative is a phone call away and fixes problems immediately instead of putting them off. Energage's website is simple to use and user-friendly. The chat feature on the website connects me to an employee immediately, instead of a bot. Energage allows us to submit our results to qualify for the Star Tribune award every year. Review collected by and hosted on G2.com.

Our first representative was difficult to work with and unavailable. A change to our survey wasn't implemented until I asked for a 2nd time. I was really disappointed that the demographic questions were asked and can't have access to them unless we pay for an extremely overpriced package. Review collected by and hosted on G2.com.

Our Company has been working nonstop to achieve the employee engagement goals we have set, and to work with Christian hand to hand on this project, has been very helpful. Our commitment is to keep our employees feeling they're appreciated, give them the best environment possible and assure them they're our most valuable asset at IGT to be the best and ahead in our Industry. Review collected by and hosted on G2.com.

It took me a little to fully understand the work of the website, but once on board, the tech team was super helpful in guiding us to fix any bumps in the road. It would be of help to have a little more time ahead to communicate to the employees of the upcoming survey time to be engaged in the answer on a timely basis. Review collected by and hosted on G2.com.

Energage's annual engagement survey enables us to gather anonymous information from our employees to help improve our culture. We've actively incorporated the data that we receive to make our organization better. It must be working because we've been a top workplace in the Philadelphia region for 3 years in a row. Also their customer support team is great!! Review collected by and hosted on G2.com.

The pulse survey section still needs work I want a system that I can customize the wording of the rankings, create yes/no questions if I want and be able to order the sequence of questions so they make sense to me. I want to add skip logic so people who answer one way to a question can skip over a question to the next question. Changes were made to the pulse survey section so that it really doesn't work for me now. I've stopped using it and moved to google forms instead Review collected by and hosted on G2.com.

I received quick responses to questions; the dashboard has easy-to-understand metrics and excellent customer service. Review collected by and hosted on G2.com.

Nothing really, everything was great, and I don't have any concerns. Review collected by and hosted on G2.com.

The survey was seamless and intuitive to set up. Really helped me gather priceless information on our engagement levels. The help with solutions in our problem areas was amazing. Also loved that Energage prepares presentations and one-sheets for communicating to the Leadership Team and the company. Also felt comfortable knowing that the survey remained anonymous. Also loved the year over year and B2B benchmarking! Review collected by and hosted on G2.com.

I would have liked to have a little more flexibility with question design, but understand the reasoning behind the limitations. Review collected by and hosted on G2.com.

I liked the organization of the survey and the ability to add your own questions. I do like how Energage offers pulse surveys to take throughout the year to see if improvements have been felt by employees. The follow up is nice to do without having to do another full blown survey. I will say the survey was not very time consuming which helped increase participation. Our company had the highest participation rate using Energage than any other survey we offered in the past. Review collected by and hosted on G2.com.

Even though the survey is anonymous, there were a lot of complaints about having to enter information such as department, gender, salary, etc.. I am sure this information is needed if you are wanting to analyze the results in a certain way but it was not well received. Review collected by and hosted on G2.com.

I like the transparency the survey offers on multiple levels and the always prompt service received. Review collected by and hosted on G2.com.

Nothing really. I just wish I had more time to dig deeper into the survey results with all the tools and resources provided. Review collected by and hosted on G2.com.