# Energage Reviews
**Vendor:** Energage  
**Category:** [Employee Engagement Software](https://www.g2.com/categories/employee-engagement)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 102
## About Energage
People spend the majority of their lives at work. Yet for decades, employee engagement in the U.S. has been stagnant at just 31 percent. Two out of three employees wish they were doing something else — and that means organizations are having a tough time acting on their strategy. But there are some standouts. These energized organizations have double the engagement level of the U.S. average — some even more. We knew if we could find these companies, pinpoint what they’re doing, and then use technology to replicate their success, we could help other organizations achieve the same. And that’s exactly what we’ve done. Energage has spent the last 15 years studying these organizations. They’re called Top Workplaces. We know what drives them, and we’ve applied that research to our Intentional Culture Platform to help you improve the working lives of your employees, create value, and achieve real results.



## Energage Pros & Cons
**What users like:**

- Users appreciate the **seamless survey setup** of Energage, enjoying its thoughtful reminder intervals for participants. (1 reviews)
- Users appreciate the **great customer support** of Energage, finding it helpful for their questions and issues. (1 reviews)
- Users love the **ease of use** of Energage, appreciating the excellent support for any questions they have. (1 reviews)
- Users find the **easy setup** of Energage surveys to be efficient and hassle-free, enhancing their experience. (1 reviews)

## Energage Reviews
  ### 1. User-Friendly and Excellent Support—No Complaints!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lora L. | HR, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 26, 2025

**What do you like best about Energage?**

Easy to use and great support when I have questions

**What do you dislike about Energage?**

Nothing at all. Except this question lol that has minimum characters

**What problems is Energage solving and how is that benefiting you?**

Not solving problems but love the employee survey

  ### 2. Solid Input

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 20, 2025

**What do you like best about Energage?**

Having a place where I can compare results year over year is amazing. I also enjoy the relationship that I can build with my Customer Success Manager year over year. 

The dashboard is user friendly and easy to navigate as well.

**What do you dislike about Energage?**

I really dont have any negatives - The platform is everything I need.

**What problems is Energage solving and how is that benefiting you?**

We need to find areas where we can improve. We know we have a culture misalignment and Energage is helping us dig down to the root problem.

  ### 3. Seamless, intuitive experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shawn D. | HR Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 17, 2025

**What do you like best about Energage?**

Setting up an employee survey through Energage is absolutely pain-free. I particularly appreciate the recommended reminder intervals and that they don't go to those who have already completed the survey.

**What do you dislike about Energage?**

Nothing I've experienced so far, this is my 2nd year using Energage.

**What problems is Energage solving and how is that benefiting you?**

3rd party reporting of employee engagement; employees are more trusting that anonymity is maintained when collection is at a remove.

  ### 4. Helpful Customer Service

**Rating:** 3.0/5.0 stars

**Reviewed by:** Avonlea H. | Corporate Accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 11, 2020

**What do you like best about Energage?**

Energage's customer service is always ready to help. They are quick to respond and very helpful. Our representative is a phone call away and fixes problems immediately instead of putting them off. Energage's website is simple to use and user-friendly. The chat feature on the website connects me to an employee immediately, instead of a bot. Energage allows us to submit our results to qualify for the Star Tribune award every year.

**What do you dislike about Energage?**

Our first representative was difficult to work with and unavailable. A change to our survey wasn't implemented until I asked for a 2nd time. I was really disappointed that the demographic questions were asked and can't have access to them unless we pay for an extremely overpriced package.

**What problems is Energage solving and how is that benefiting you?**

Energage is helping to survey our employees in the most anonymous way possible and gives us clear and concise reports that are easy to understand. Our company enjoys using Energage because they produce quality results.

  ### 5. Excellent Service and Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Morim P. | HR Generalist, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 08, 2022

**What do you like best about Energage?**

Our Company has been working nonstop to achieve the employee engagement goals we have set, and to work with Christian hand to hand on this project, has been very helpful.  Our commitment is to keep our employees feeling they're appreciated, give them the best environment possible and assure them they're our most valuable asset at IGT to be the best and ahead in our Industry.

**What do you dislike about Energage?**

It took me a little to fully understand the work of the website, but once on board, the tech team was super helpful in guiding us to fix any bumps in the road. It would be of help to have a little more time ahead to communicate to the employees of the upcoming survey time to be engaged in the answer on a timely basis.

**Recommendations to others considering Energage:**

It is an excellent tool to provide accurate and specific information about the employees' engagement, culture, expectations, and more.

**What problems is Energage solving and how is that benefiting you?**

We have been implementing quite a few new programs for the employees, as well as new policies, based on previous studies and surveys, and we wanted to make sure the results were really where we wanted them to be at this point. We realized the areas of concern came from a specific employee, which gave us a better map of how to fix it.

  ### 6. Good method to compare company engagement to local peers.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2021

**What do you like best about Energage?**

Energage's annual engagement survey enables us to gather anonymous information from our employees to help improve our culture.  We've actively incorporated the data that we receive to make our organization better. It must be working because we've been a top workplace in the Philadelphia region for 3 years in a row. Also their customer support team is great!!

**What do you dislike about Energage?**

The pulse survey section still needs work   I want a system that I can customize the wording of the rankings, create yes/no questions if I want and be able to order the sequence of questions so they make sense to me.  I want to add skip logic so people who answer one way to a question can skip over a question to the next question. Changes were made to the pulse survey section so that it really doesn't work for me now.  I've stopped using it and moved to google forms instead

**Recommendations to others considering Energage:**

Energage is great at providing insights to companies on how to improve their culture and compare with other organizations in the region.  The pulse survey section doesn't meet the needs of my organization.  But the customer service team is great!

**What problems is Energage solving and how is that benefiting you?**

Just using energage for the regional best places to work.  We do take the feedback form these surveys and address to help improve the organization

  ### 7. Excellent experience with great customer service.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lisa C. | Sr. Director of People & Culture, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2021

**What do you like best about Energage?**

I received quick responses to questions; the dashboard has easy-to-understand metrics and excellent customer service.

**What do you dislike about Energage?**

Nothing really, everything was great, and I don't have any concerns.

**What problems is Energage solving and how is that benefiting you?**

We use the data provided by Energage to make improvements within our organization.  We were able to pinpoint needed areas of focus within our business units and deparments to make positive improvements.

  ### 8. Great Insight!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Furniture | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2021

**What do you like best about Energage?**

The survey was seamless and intuitive to set up.  Really helped me gather priceless information on our engagement levels.  The help with solutions in our problem areas was amazing.  Also loved that Energage prepares presentations and one-sheets for communicating to the Leadership Team and the company.  Also felt comfortable knowing that the survey remained anonymous.  Also loved the year over year and B2B benchmarking!

**What do you dislike about Energage?**

I would have liked to have a little more flexibility with question design, but understand the reasoning behind the limitations.

**Recommendations to others considering Energage:**

Make sure that you purchase the in-depth results!  They are so valuable to the leadership and to the company.  Any survey is useless unless you follow up with the company on the results and solutions.

**What problems is Energage solving and how is that benefiting you?**

Understanding employee engagement levels and how to solve those that are in the low engagement category

  ### 9. Company Surverys

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amy M. | Controller, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 28, 2020

**What do you like best about Energage?**

I liked the organization of the survey and the ability to add your own questions.  I do like how Energage offers pulse surveys to take throughout the year to see if improvements have been felt by employees.  The follow up is nice to do without having to do another full blown survey.  I will say the survey was not very time consuming which helped increase participation.  Our company had the highest participation rate using Energage than any other survey we offered in the past.

**What do you dislike about Energage?**

Even though the survey is anonymous, there were a lot of complaints about having to enter information such as department, gender, salary, etc..  I am sure this information is needed if you are wanting to analyze the results in a certain way but it was not well received.

**What problems is Energage solving and how is that benefiting you?**

We are hoping the surveys we present to our employees will help us improve company culture and help build our brand.  Building our brand is important to us as we want to be able to attract people to come work for us.

  ### 10. Great product! Great service! Great business tool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Thomas L. | Corporate Trainer /LMS Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 24, 2021

**What do you like best about Energage?**

I like the transparency the survey offers on multiple levels and the always prompt service received.

**What do you dislike about Energage?**

Nothing really. I just wish I had more time to dig deeper into the survey results with all the tools and resources provided.

**What problems is Energage solving and how is that benefiting you?**

This clearly offers us more transparency, paving the way to where we need to go and what we need to do in terms of continuous improvement.


## Energage Discussions
  - [What advice do you have for others considering Energage for employee engagement surveys?](https://www.g2.com/discussions/what-advice-do-you-have-for-others-considering-energage-for-employee-engagement-surveys)
  - [What is Energage used for?](https://www.g2.com/discussions/what-is-energage-used-for)

- [View Energage pricing details and edition comparison](https://www.g2.com/products/energage/reviews/energage-review-388193?section=pricing&secure%5Bexpires_at%5D=2026-05-15+06%3A09%3A41+-0500&secure%5Bsession_id%5D=b13c7065-297e-4e86-ba95-714d7e8e66a5&secure%5Btoken%5D=8d5464936797a816fa8081036633e69dac231fd3b5bf52a767720a291db3a70c&format=llm_user)

## Energage Features
**Generative AI**
- AI Text Generation
- AI Text Summarization

**Platform Basics**
- Performance Benchmarking
- Reporting & Dashboards
- Interoperability

**Platform Content**
- Employee Pulse Surveys
- Survey Customization
- Goal and Challenge Creation
- Science-based templates

**Platform Additional Functionality**
- Employee Segmenting
- Goal and Challenge Creation
- Peer Recognition
- Social Feedback Portal

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Performance
- Mobility
- Reporting
- Dashboards

## Top Energage Alternatives
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