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Energage Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of setup for employee surveys with Energage, thanks to smart reminder intervals. (1 mentions)
Users value the excellent customer support of Energage, finding it helpful and responsive for their inquiries. (1 mentions)
Users highlight the ease of use of Energage, along with helpful support for inquiries and assistance. (1 mentions)
Users find the easy setup of Energage to be seamless, simplifying the employee survey process significantly. (1 mentions)

Top Pros or Advantages of Energage

Energage Reviews (103)

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Energage Reviews (103)

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4.6
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Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Extremely User-Friendly Platform"
5/5
What do you like best about Energage?

I love that the platform is extremely user friendly. Review collected by and hosted on G2.com.

What do you dislike about Energage?

I can’t think of anything that needs improvement at this time. Review collected by and hosted on G2.com.

LL
Lora L.
HR
Mid-Market (51-1000 emp.)
"User-Friendly and Excellent Support—No Complaints!"
5/5
What do you like best about Energage?

Easy to use and great support when I have questions Review collected by and hosted on G2.com.

What do you dislike about Energage?

Nothing at all. Except this question lol that has minimum characters Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Solid Input"
5/5
What do you like best about Energage?

Having a place where I can compare results year over year is amazing. I also enjoy the relationship that I can build with my Customer Success Manager year over year.

The dashboard is user friendly and easy to navigate as well. Review collected by and hosted on G2.com.

What do you dislike about Energage?

I really dont have any negatives - The platform is everything I need. Review collected by and hosted on G2.com.

SD
Shawn D.
HR Director
Mid-Market (51-1000 emp.)
"Seamless, intuitive experience"
4.5/5
What do you like best about Energage?

Setting up an employee survey through Energage is absolutely pain-free. I particularly appreciate the recommended reminder intervals and that they don't go to those who have already completed the survey. Review collected by and hosted on G2.com.

What do you dislike about Energage?

Nothing I've experienced so far, this is my 2nd year using Energage. Review collected by and hosted on G2.com.

AH
Avonlea H.
Corporate Accountant
Mid-Market (51-1000 emp.)
Originally submitted 3/11/2020
"Helpful Customer Service"
3/5
What do you like best about Energage?

Energage's customer service is always ready to help. They are quick to respond and very helpful. Our representative is a phone call away and fixes problems immediately instead of putting them off. Energage's website is simple to use and user-friendly. The chat feature on the website connects me to an employee immediately, instead of a bot. Energage allows us to submit our results to qualify for the Star Tribune award every year. Review collected by and hosted on G2.com.

What do you dislike about Energage?

Our first representative was difficult to work with and unavailable. A change to our survey wasn't implemented until I asked for a 2nd time. I was really disappointed that the demographic questions were asked and can't have access to them unless we pay for an extremely overpriced package. Review collected by and hosted on G2.com.

Morim P.
MP
Morim P.
HR Generalist
Small-Business (50 or fewer emp.)
Originally submitted 2/8/2022
"Excellent Service and Support"
5/5
What do you like best about Energage?

Our Company has been working nonstop to achieve the employee engagement goals we have set, and to work with Christian hand to hand on this project, has been very helpful. Our commitment is to keep our employees feeling they're appreciated, give them the best environment possible and assure them they're our most valuable asset at IGT to be the best and ahead in our Industry. Review collected by and hosted on G2.com.

What do you dislike about Energage?

It took me a little to fully understand the work of the website, but once on board, the tech team was super helpful in guiding us to fix any bumps in the road. It would be of help to have a little more time ahead to communicate to the employees of the upcoming survey time to be engaged in the answer on a timely basis. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
AS
Verified User in Staffing and Recruiting
Mid-Market (51-1000 emp.)
Originally submitted 5/21/2021
"Good method to compare company engagement to local peers."
4/5
What do you like best about Energage?

Energage's annual engagement survey enables us to gather anonymous information from our employees to help improve our culture. We've actively incorporated the data that we receive to make our organization better. It must be working because we've been a top workplace in the Philadelphia region for 3 years in a row. Also their customer support team is great!! Review collected by and hosted on G2.com.

What do you dislike about Energage?

The pulse survey section still needs work I want a system that I can customize the wording of the rankings, create yes/no questions if I want and be able to order the sequence of questions so they make sense to me. I want to add skip logic so people who answer one way to a question can skip over a question to the next question. Changes were made to the pulse survey section so that it really doesn't work for me now. I've stopped using it and moved to google forms instead Review collected by and hosted on G2.com.

LC
Lisa C.
Sr. Director of People & Culture
Mid-Market (51-1000 emp.)
"Excellent experience with great customer service."
4/5
What do you like best about Energage?

I received quick responses to questions; the dashboard has easy-to-understand metrics and excellent customer service. Review collected by and hosted on G2.com.

What do you dislike about Energage?

Nothing really, everything was great, and I don't have any concerns. Review collected by and hosted on G2.com.

Verified User in Furniture
AF
Verified User in Furniture
Mid-Market (51-1000 emp.)
"Great Insight!"
5/5
What do you like best about Energage?

The survey was seamless and intuitive to set up. Really helped me gather priceless information on our engagement levels. The help with solutions in our problem areas was amazing. Also loved that Energage prepares presentations and one-sheets for communicating to the Leadership Team and the company. Also felt comfortable knowing that the survey remained anonymous. Also loved the year over year and B2B benchmarking! Review collected by and hosted on G2.com.

What do you dislike about Energage?

I would have liked to have a little more flexibility with question design, but understand the reasoning behind the limitations. Review collected by and hosted on G2.com.

AM
Amy M.
Controller
Mid-Market (51-1000 emp.)
Originally submitted 12/28/2020
"Company Surveys"
4.5/5
What do you like best about Energage?

I liked the organization of the survey and the ability to add your own questions. I do like how Energage offers pulse surveys to take throughout the year to see if improvements have been felt by employees. The follow up is nice to do without having to do another full blown survey. I will say the survey was not very time consuming which helped increase participation. Our company had the highest participation rate using Energage than any other survey we offered in the past. Review collected by and hosted on G2.com.

What do you dislike about Energage?

Even though the survey is anonymous, there were a lot of complaints about having to enter information such as department, gender, salary, etc.. I am sure this information is needed if you are wanting to analyze the results in a certain way but it was not well received. Review collected by and hosted on G2.com.