--- title: emite Reviews meta_title: 'emite Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how emite works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 5 scale: '5' date_modified: '2025-10-30' parent_category: name: Business Intelligence url: https://www.g2.com/categories/business-intelligence --- # emite Reviews **Vendor:** eMite **Category:** [Data Visualization Tools](https://www.g2.com/categories/data-visualization-tools) **Average Rating:** 4.7/5.0 **Total Reviews:** 5 ## About emite Unleash the Power of emite Advanced CX Analytics: Elevate Your Customer Experience! Discover the game-changing potential of emite Advanced CX Analytics. Gain deep insights into customer interactions, enhance satisfaction, and drive business growth—uncover more insights by combining all key data sources and migrate to the cloud with ease. Monitor in real-time, analyze omni-channel data, uncover sentiments, and make data-driven decisions effortlessly. With seamless integration and scalability, emite empowers you to revolutionize your customer experience and unlock the hidden value in the data you generate continuously. Elevate your business with emite—unleash the power of CX analytics in the cloud today! ## emite Reviews ### 1. Emite enabled us to notch up our Contact Center data in the best possible way **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly V. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2023 **What do you like best about emite?** With the implementation of a new Cloud based Contact Center tool for our business, we quickly identified the need for a powerful tool for our reporting purposes. The potential of the eMite application became instantly clear! Once we teamed up with eMite, we did not only gain access to a fantastic tool to create custom reports for monitoring conversations and agent performance (both in realtime as for historical data), we also received the necessary support from eMite specialists that worked alongside us to help set up our wallboard and dashboard that suit our needs to a tee. **What do you dislike about emite?** Up until now, every issue (however small) we encountered so far was taken up and is followed up by a great team of co-workers. I'm also impressed with the way eMite is open for customer input and values customer suggestions for improvements. For me, if I really need to express a dislike, it would be that when I started exploring the possibilities for creating custom KPI's to use in wallboards and dashboards, I am convinced I created perhaps one to many but as the system lacks the possiblity to easily identify the redundant onces, I tend to leave it in the tool to be save in stead of doing an easy clean up the redundant onces **What problems is emite solving and how is that benefiting you?** Transforming the vast amount of raw data into clear and meaningful wallboards and dashboard that can be interpreted at a glance and therefore not only increase productivity but also identify what is important for our business performance. ### 2. Powerful and clear analytics in real and slow time **Rating:** 4.5/5.0 stars **Reviewed by:** david b. | Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2023 **What do you like best about emite?** Being able to create realtime dashboards that were easy to understand without high levels of technical knowledge. **What do you dislike about emite?** As the service is so powerful, getting exactly what you need can be a complicated task. Fortunately, the emite team were on hand to support when needed. **What problems is emite solving and how is that benefiting you?** Emite enables colleagues to adapt resource in realtime by providing clear and easy to understand visuals. Some visuals also help us to be proactive by clearly highlighting busier periods over revious timeframes. ### 3. Excellent availability of the team and very good support **Rating:** 5.0/5.0 stars **Reviewed by:** Marc Q. | Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2023 **What do you like best about emite?** I do appreciate the availability of the team for technical questions and qualifications. Support is also very responsive. **What do you dislike about emite?** For my customer that is using eMite. I would like to have more detailed documentation for configuring eMite and get the best of that application. **What problems is emite solving and how is that benefiting you?** Genesys Pure Cloud is a very good product. EMite gives the best of it for the creation of dashboards. ### 4. Leading contact center for analytics solutions. **Rating:** 4.0/5.0 stars **Reviewed by:** Abhishek A. | Financial Services Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2022 **What do you like best about emite?** eMite is a growing and leading center of analytical solutions which works in data correlationg,key performance indicator(KPI)management combined with advanced analytics in one hand solutions. **What do you dislike about emite?** As we talk about its demerits,due to maximum data in a single dashboard, sometimes we missed out what are we looking for in first place and that takes time.The alerting system should have to be improved and also the interactive Data visualization needs to be implemented. **Recommendations to others considering emite:** eMite is well suited for small to mid scale companies.with the goal to collect data from every source and provide personalized view for both business and IT, yes of course it is highly recommended to others to use this. **What problems is emite solving and how is that benefiting you?** The first problems that we are working on is the dashboard so that the search accuracy rate should improved so that the user can easily access to their need without investing lots of time. ### 5. eMite is greatness **Rating:** 5.0/5.0 stars **Reviewed by:** Hakeem B. | Real Time Analyst / WFM, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2021 **What do you like best about emite?** It gathers all the raw data and then allows you to display it in a much easier to understand format. Using this with Genesys makes monitoring much easier. **What do you dislike about emite?** Configuring takes a bit of time and you need to know exactly what you're doing or else it won't be as effective as it can be. **Recommendations to others considering emite:** Learn about eMite so you can easily use its many features. **What problems is emite solving and how is that benefiting you?** I'm able to easily view and monitor all queues across all enterprises from one location. It makes me more productive as I can easily get information real time. Productive has increased exponentially. ## emite Discussions - [What is eMite used for?](https://www.g2.com/discussions/what-is-emite-used-for) - [View emite pricing details and edition comparison](https://www.g2.com/products/emite/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-24+23%3A49%3A52+-0500&secure%5Bsession_id%5D=d9f0273b-11d3-4559-bbef-170c6f18e561&secure%5Btoken%5D=4c98b71445ab20ddf6f5aba8bda8c672c05136d80969ff335e4532a35c3f48ec&format=llm_user) ## emite Features **Reports** - Reports Interface - Steps to Answer - Graphs and Charts - Score Cards - Dashboards **Reports** - Reports Interface - Share Reports - Steps to Answer **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Genesys AppFoundry Marketplace** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Visualization** - Graphs and Charts - Score Cards - Dashboards - Formats **Data Updates** - Historical Snapshots - Real-Time Updating **Collaboration** - Sharing - Co-Editing - Devices **Self Service ** - Calculated Fields - Data Column Filtering - Data Discovery - Search - Collaboration / Workflow - Automodeling **Advanced Analytics** - Predictive Analytics - Data Visualization - Big Data Services **Building Reports** - Data Transformation - Data Modeling - WYSIWYG Report Design - Integration APIs **Platform** - Mobile User Support - Customization - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Breadth of Partner Applications **Data Updates** - Historical Snapshots - Real-Time Updating - Email Reports ## Top emite Alternatives - [Canva](https://www.g2.com/products/canva/reviews) - 4.7/5.0 (6,430 reviews) - [Looker](https://www.g2.com/products/looker/reviews) - 4.4/5.0 (1,582 reviews) - [Sisense](https://www.g2.com/products/sisense/reviews) - 4.2/5.0 (985 reviews)