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eMite

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5 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.7
Serving customers since
2003
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eMite Reviews

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Profile Name
Star Rating
4
1
0
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0
david b.
DB
david b.
Trainee Manager at Tesco PLC
05/26/2023
Validated Reviewer
Review source: Organic

Powerful and clear analytics in real and slow time

Being able to create realtime dashboards that were easy to understand without high levels of technical knowledge.
KV
Kelly V.
05/25/2023
Validated Reviewer
Review source: Organic

Emite enabled us to notch up our Contact Center data in the best possible way

With the implementation of a new Cloud based Contact Center tool for our business, we quickly identified the need for a powerful tool for our reporting purposes. The potential of the eMite application became instantly clear! Once we teamed up with eMite, we did not only gain access to a fantastic tool to create custom reports for monitoring conversations and agent performance (both in realtime as for historical data), we also received the necessary support from eMite specialists that worked alongside us to help set up our wallboard and dashboard that suit our needs to a tee.
MQ
Marc Q.
05/15/2023
Validated Reviewer
Review source: Organic

Excellent availability of the team and very good support

I do appreciate the availability of the team for technical questions and qualifications. Support is also very responsive.

About

Contact

HQ Location:
Sydney, AU

Social

@eMitedotcom

What is eMite?

eMite Pty Ltd is an Australian software company specializing in advanced analytics and real-time dashboard solutions. The company primarily serves the contact center industry by offering tools that provide actionable insights through the aggregation and visualization of data from various sources. eMite's platform enables organizations to enhance performance, improve customer experience, and make informed business decisions. Their offerings include ready-to-use dashboards, customizable reports, and KPI management features, all designed to meet the needs of customer support and operations teams.

Details

Year Founded
2003
Website
emite.com