---
title: Emburse Invoice Enterprise Reviews
meta_title: 'Emburse Invoice Enterprise Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter 105 reviews by the users' company size, role or industry
  to find out how Emburse Invoice Enterprise works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 105
  scale: '5'
date_modified: '2026-07-07'
parent_category:
  name: Accounting & Finance
  url: https://www.g2.com/categories/accounting-finance
---

# Emburse Invoice Enterprise Reviews
**Vendor:** Emburse  
**Category:** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 105
## About Emburse Invoice Enterprise
Emburse Invoice Enterprise is a global future-ready solution that allows you to quickly capture, store, match and approve invoices in a modern interface. Say goodbye to frustrations over mounting piles of paper, late payment fees and lack of visibility. Say hello to maximum efficiency, insight and agility with streamlined AP automation.



## Emburse Invoice Enterprise Pros & Cons
**What users like:**

- Users find the **user-friendly interface** of Emburse Invoice Enterprise easy to navigate and efficient for invoicing tasks. (3 reviews)
- Users value the **intuitive interface** of Emburse Invoice Enterprise, making navigation simple and user-friendly for everyone. (3 reviews)
- Users find the **ease of learning** of Emburse Invoice Enterprise enhances their experience and facilitates efficient use. (2 reviews)
- Users appreciate the **easy navigation** of Emburse Invoice Enterprise, finding the intuitive interface user-friendly. (2 reviews)
- Users value the **easy upload feature** for simplifying invoice entry with drag and drop functionality. (2 reviews)
- Users appreciate the **navigation ease** of Emburse Invoice Enterprise, finding it simple and intuitive to use. (2 reviews)
- Users value the **user-friendly interface** of Emburse Invoice Enterprise, enhancing usability and simplifying complex processes. (2 reviews)
- Users commend the **incredible customer support** of Emburse Invoice Enterprise, enhancing implementation and process improvements effectively. (1 reviews)
- Customizability (1 reviews)
- Efficiency (1 reviews)

**What users dislike:**

- Users experience **receipt scanning issues** , especially with duplicate invoice submissions complicating the process. (2 reviews)
- Users experience **loading delays** and express a need for more extensive filtering options in Emburse Invoice Enterprise. (1 reviews)
- Users feel the **browse button position** for uploading invoices is inconveniently located at the bottom. (1 reviews)
- Users experience **loading delays and limited filtering options** , wishing for features like vendor name and current process steps. (1 reviews)
- Users find **formatting issues** challenging, as identifying specific data errors requires reviewing all data points. (1 reviews)
- Users find **layout issues** frustrating, particularly with scrolling and the placement of the upload button. (1 reviews)
- Limited Customization (1 reviews)
- Users note a **lack of specific error identification** in Emburse Invoice Enterprise, making data review tedious and repetitive. (1 reviews)
- Slow Loading (1 reviews)
- Submission Issues (1 reviews)

## Emburse Invoice Enterprise Reviews
  ### 1. Best User Friendly Platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Harumi O. | AP Supervisor, Enterprise (> 1000 emp.)

**Reviewed Date:** April 08, 2025

**What do you like best about Emburse Invoice Enterprise?**

I think the platform UI is very user friendly and intuitive. It allows to simplify and streamline complex policies while providing visibility to the end user on item statutes. The analytics features allow for more in depth reporting and have been an asset to the decision making process.
The customer support is incredible, especially working closing with an assigned member of the team to walk through how to make improvements and easily implement them. Discussing new features that can help make the process even better.

**What do you dislike about Emburse Invoice Enterprise?**

As with any system there is room for improvement, for invoice, that would be to have the ability to identify some data errors easily. The interface does provide a general idea of what may cause an item from proceeding to the next step, however, it would help to pinpoint the specific item instead of having to review the entire data points. Minor set-back where there is possibility to improve.

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

Having visibility in the overall spend and being able to produce metrics on productivity.

  ### 2. Great source!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Donny T. | Accounts Payable Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 08, 2025

**What do you like best about Emburse Invoice Enterprise?**

Helpful to learn with great benefits. I have always been one for positive reinforcement

**What do you dislike about Emburse Invoice Enterprise?**

That I didn't hear about it sooner, I am glad I know about it now.

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

I am newer in my role, so it is helping me become a stronger worker.

  ### 3. Easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 24, 2024

**What do you like best about Emburse Invoice Enterprise?**

Emburse Chrome River is user friendly. Anyone can learn to use this program.

**What do you dislike about Emburse Invoice Enterprise?**

I don't like that you have to go through the entire process of inputting an invoice and selecting submit before you find out that the invoice is a duplicate and has already been submitted.

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

Takes away paper processing and improves the speed of invoice payment

  ### 4. CR is user friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 22, 2024

**What do you like best about Emburse Invoice Enterprise?**

Chrome River is a very user friendly program, great for all users. It's simple to use easy to understand and guided direction for easy submission.

**What do you dislike about Emburse Invoice Enterprise?**

So far everything we have to use is there nothing to dislike at this time.

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

It helps with the firm's way to submit for reimbursement or payments as needed. it eliminates a lot of time and paperwork.

  ### 5. Great Product!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.)

**Reviewed Date:** August 02, 2024

**What do you like best about Emburse Invoice Enterprise?**

Emburse Chrome River Invoice makes submission of invoices for payment painless.  There are no more forms to fill out.  You just bring up your vendor, do a small amount of data entry, code your expenses, upload your invoice and viola!  Your invoice is on it's way to Accounts Payable!  Even a novice can do it!

**What do you dislike about Emburse Invoice Enterprise?**

There is nothing I dislike.  The hardest part is learning the accounting codes, which is dictated by the company you work for.

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

I have to fill out less paper documents to get my invoices processed.  Chrome River invoice allows me to keep all of my invoices electronic, without cumbersome paper files.

  ### 6. Better than Before

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 24, 2024

**What do you like best about Emburse Invoice Enterprise?**

Ability to upload invoice and program applies data.

**What do you dislike about Emburse Invoice Enterprise?**

Wish the browse button for uploading the invoice was at the top, not the bottom.

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

Speed and accuracy in submitting invoices

  ### 7. User friendly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.)

**Reviewed Date:** June 21, 2024

**What do you like best about Emburse Invoice Enterprise?**

The platform is user friendly and the design is simple and straighforward.

**What do you dislike about Emburse Invoice Enterprise?**

There are some areas that need improvement. For instance if I attached an incorrect invoice or receipt, I should be able to quickly delete it without having to press save, exit out, and then return to the screen.

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

it has streamlined the process of inputting the information and our accounting office being able to transfer the data onto our billing system automatically.

  ### 8. User Friendly Interface with Efficient Processes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 05, 2024

**What do you like best about Emburse Invoice Enterprise?**

It sends instant notifications and it's simple to nagivate.

**What do you dislike about Emburse Invoice Enterprise?**

Sometime it has loading delays, and the filtering options are limited. It would be better if it has more filtering options like vendor name, amount and steps of current process.

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

Invoice Management

  ### 9. Easy for invoicing

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 12, 2024

**What do you like best about Emburse Invoice Enterprise?**

Simply to populate fields
Easy to drag and drop invoice

**What do you dislike about Emburse Invoice Enterprise?**

I always skip when it asked to extract information as this causes issues

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

Data management

  ### 10. Exceeds expectations.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 04, 2024

**What do you like best about Emburse Invoice Enterprise?**

Intuitive interface. Easy to navigate between screens.

**What do you dislike about Emburse Invoice Enterprise?**

No downsides. Zoom feature is quite helpful.

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

Project data all in one location.

  ### 11. Straight forward and intuitive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** August 14, 2024

**What do you like best about Emburse Invoice Enterprise?**

Not complicated to use.  Minimal process.

**What do you dislike about Emburse Invoice Enterprise?**

So many boxes to fill and check.  Often seems repetitive.

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

Helps me to track invoice payments.

  ### 12. Very User Friendly Program

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** May 06, 2024

**What do you like best about Emburse Invoice Enterprise?**

Chrome River is very user friendly on invoice entry and also when I have to research if an item was paid.

**What do you dislike about Emburse Invoice Enterprise?**

Takes a little time to get reports, research individual venders.

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

As soon as I enter invoice it flows to A/P.  Back in the old days invoices had to be sent by interoffice mail and did not always make it to their destination.

  ### 13. Simple to use and Easily configurable

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lorrie B. | Project Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** November 12, 2020

**What do you like best about Emburse Invoice Enterprise?**

Intuitive, easy to use, a completely electronic process from start to finish.  Easily configurable allows you to evoke your policy rules to help ensure Invoices are submitted correctly the first time.  Error-free submission of Invoices helps companies avoid costly back and forth between submitters, approvers and or compliance officers.  With electronic routing, there is no paper being sent from office to office either by inter-office mail, companies save money on printing processes (paper, copier supplies).  Additional savings can be achieved when your staff no longer have to leave their office to walk paperwork from office to office to obtain wet signatures.  Companies can build approval routings to fit their own business needs.

**What do you dislike about Emburse Invoice Enterprise?**

Only the creator (initiator) can see an invoice in the system. 
It's not intuitive to know how to track invoices in the system.  
Emburse Chrome River shows us how to follow our invoices but not invoices submitted by others.
There is too much white space on the form.  It could be cosmetically pleasing to lessen the white space, eliminating the need to scroll.

**Recommendations to others considering Emburse Invoice Enterprise:**

Take a look at Emburse Chrome River Invoice.  Emburse is a champion of Humanizing Work!

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

We had a paper-intensive homegrown system.  Emburse Chrome River helped us become more efficient with electronic routings, eliminating the need for multiple copies.  Lost paperwork is now a thing of the past because invoices route electronically, returns (disapprovals) are managed in the system no need to send the "paper" back to the creator to fix, re-print, and send via inter-office mail.

  ### 14. Improved Efficiency

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jasmine S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 30, 2023

**What do you like best about Emburse Invoice Enterprise?**

Chrome River is worth the investment. We reduced ourinvoice processing time by 90%. What used to be a 10-minute process per invoice now takes just 1-2 minutes.

**What do you dislike about Emburse Invoice Enterprise?**

As with any new system there is a learning curve but with the propert training anyone can use the systerm. It is extremely user frendly.

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

We are no longer entering our invoices manualy and therefore we are now able to spend that time working on higher value work.

  ### 15. Receptionist/Office Services Assistant/Resource Center

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2024

**What do you like best about Emburse Invoice Enterprise?**

Being able to utilize the scan extracting invoice tactic method.

**What do you dislike about Emburse Invoice Enterprise?**

Not available.. so far so good to be able to like every factor for invoicing.

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

Invoicing.

  ### 16. Usually very easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2024

**What do you like best about Emburse Invoice Enterprise?**

It is all on line and no writing is required.

**What do you dislike about Emburse Invoice Enterprise?**

Sometimes it is difficult to scroll to the write place.

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

The ability to approve invoices remotely.

  ### 17. Good Program

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Enterprise (> 1000 emp.)

**Reviewed Date:** November 06, 2023

**What do you like best about Emburse Invoice Enterprise?**

It is a relatively pain free program: processing invoices can be complex, and Chrome River makes this pretty easy.

**What do you dislike about Emburse Invoice Enterprise?**

The AI component, where Chrome River "reads" the documents for the main components of the invoice, just doesn't work.  I was hoping it would be helpful for processing invoices and quickly went back to more manual processing rather than using the scanning feature (where Chrome River "reads" the invoices and sets up the invoice without much user input.  This has been disappointing. I think that it's also unfortunate that Chrome River doesn't "remember" much for invoices.  I am often processing the same kind of invoice, or even a variation on an invoice for the same client, repeatedly - every other month for some clients. It's still pretty straightforward, but every step saved is helpful.  This is a detractor as well for a pretty well functioning program. Overall I like Chrome River a lot.

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

Not many

  ### 18. Emburse Chrome River Invoice

**Rating:** 4.0/5.0 stars

**Reviewed by:** Laura D. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 25, 2023

**What do you like best about Emburse Invoice Enterprise?**

Emburse Chrome River Invoice has streamlined our invoice approval process by leaps and bounds compared to before the program's implementation.  It saves us time, paperwork, and resources in the form of personnel hours spent processing them.

**What do you dislike about Emburse Invoice Enterprise?**

From an end-user standpoint, the main thing we have encountered is regarding the return feature.  When we try to return an item, the recipient is often unable to make edits with the same ease they can with the Expense module.  As an admin, my biggest dislike is not having the capability or access to proxy in as other users to see all of the same things they can for Invoice, including drafts, submitted, and approvals.  It makes it more challenging to assist users with problems when I can't quickly proxy in to see everything the same as them.  Expense permits more accessibility for that than Invoice does.  Though we still can't see approvals regardless of if they are expenses, invoices, or pre-approvals.

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

This program helps to streamline our Invoice approval process quite a bit.  It allows users to approve invoices via e-mail even when not near their computers.  It also helps with coding charges allocated to a GL, removing most guesswork for parties outside the Accounting department who are not as familiar with the accounts.  The integration between Chrome River and our main financial software is a significant timesaver.  The work hours spent scanning backup documents alone were extensive before our Firm implemented the Invoice module.

  ### 19. Invoice module is new to us

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 08, 2023

**What do you like best about Emburse Invoice Enterprise?**

It minimizes data entry for the AP staff due to the help of the OCR feature. Also how it is able to be routed easily to its approvers as well as the feature of being to track the status of each invoice.

**What do you dislike about Emburse Invoice Enterprise?**

Sometimes the OCR doesn't work properly.  Also I dont like the need for the AP staff to enter tax two times: first at the header portion and then 2nd at the line item which should reconcile to the header portion

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

Too much data entry, we don't know where the document is at any given time, too much paper printing

  ### 20. Excellent Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elaina  K. | Sr Manager - Admin Applications, Enterprise (> 1000 emp.)

**Reviewed Date:** November 19, 2020

**What do you like best about Emburse Invoice Enterprise?**

I like that it is very easy to use and gives users the ability to track invoices through the entire process.  We upgraded to Mercury within the last year, and our PM Julie was a joy to work with.  With Mercury, we now have single sign-on, which saves IT and AP time managing login issues, and this version seems easier to use, so we have less calls requesting help and happier customers.

**What do you dislike about Emburse Invoice Enterprise?**

I wish the OCR worked a little better, and sometimes customer service takes a while to respond.

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

It saves time and money for everyone involved.  We don't have to track down invoices or follow-up to know where they are in the process.

  ### 21. Streamlined, automated, paperless payables process

**Rating:** 4.5/5.0 stars

**Reviewed by:** Karen K. | Assistant Controller, Enterprise (> 1000 emp.)

**Reviewed Date:** May 14, 2018

**What do you like best about Emburse Invoice Enterprise?**

Automated approval routing and completely paperless. Also love the e-invoice feature for invoices with many lines to allocate. Capture is also new for us - with this service, our vendors can e-mail their invoices to our dedicated Chrome River Capture e-mail address where the invoices are automatically uploaded and OCR'd (and reviewed by a "human") which minimizes our data entry.

**What do you dislike about Emburse Invoice Enterprise?**

Service desk tends to be slow. What used to take 1 week or less now takes 2 to 3 weeks minimum. OCR still needs a lot of improvement. I am getting a bit impatient because of how long it is taking for Emburse to improve OCR. Additionally, customers are encouraged to pay for service that used to be standard with their subscription.

**Recommendations to others considering Emburse Invoice Enterprise:**

Chrome River is a rapidly growing company. They are very responsive when they get the same feedback from multiple customers. However, they are slow on a day to day basis when we need our routing rules modified. It takes 2-3 weeks to make a change, where it used to only take about one week or less.

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

Paper invoices used to get lost or held up on someone's desk. Now the secretary or staff person scans the invoice into Chrome River (or better yet - the vendor e-mails the invoice and the invoice is "dragged and dropped" into Chrome River). Approvals are easy via e-mail. And our vendors are paid more timely! Chrome River also offers an OCR feature where elements from the invoice are optically extracted, which cuts down on data entry significantly.

Also, we were able to reduce our accounting staff by not replacing those departing the firm shortly after implementing Chrome River's Invoice product. We were able to move to a more decentralized approach where everyone in the firm that receives vendor invoices is ultimately responsible for getting them entered into Chrome River. Because Chrome River is so easy to use, that was not a difficult undertaking in the last.

  ### 22. Chrome River is easy to navigate.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 02, 2024

**What do you like best about Emburse Invoice Enterprise?**

If you know how to navigate Chrome River, it is easy to use.

**What do you dislike about Emburse Invoice Enterprise?**

On the drop-down menus, the C/M or the GL No. is not always there.

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

Submitting invoices and reimbursements expeditiously.

  ### 23. Resubmitting after receiving  'Action Required'

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** February 01, 2024

**What do you like best about Emburse Invoice Enterprise?**

It is easier to operate than the prior system used.

**What do you dislike about Emburse Invoice Enterprise?**

When Action Required is noted on suspension, an explanation of how to add items would be helpful.

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

Entering information is much faster than prior system.

  ### 24. Easy to use invoice and expenses platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adrian T. | CISO, Enterprise (> 1000 emp.)

**Reviewed Date:** August 11, 2023

**What do you like best about Emburse Invoice Enterprise?**

mobile app works great, allows me to not only approve invoices for my area of responsbility, but also allows me to upload invoices and expenses for approval. web app is great, easy and intuitive and just works!

**What do you dislike about Emburse Invoice Enterprise?**

I can't think of anything that I dislike about the product, it ticks all the boxes and works well.

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

It allows us to have full visibility of expenditure by department, with a proper approval process and reporting.

  ### 25. Invoice upload, OCR need to be adjusted to upload data more accurately

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 01, 2024

**What do you like best about Emburse Invoice Enterprise?**

the OCR upload processes, it saves time; when it works properly

**What do you dislike about Emburse Invoice Enterprise?**

the moments when uploads are stuck in limbo, unable to delete them; they continuously sit in the uploading mode. when OCR  miss connecting vendor ID & name during the uploading processes.

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

it's great for invoice researching, in all methods available to my level of usage in the program.

  ### 26. Easy, user friendly, and it won't let you mess up!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Enterprise (> 1000 emp.)

**Reviewed Date:** October 25, 2022

**What do you like best about Emburse Invoice Enterprise?**

It makes the process of submitting expenses and invoices easy and not such a chore.

**What do you dislike about Emburse Invoice Enterprise?**

The delays in approvals or banking verification is often slow and that can be frustrating.

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

It helps me keep track of expenses, invoices, and documents submissions to verify an invoice or expense was handled timely.

  ### 27. Very user friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 01, 2024

**What do you like best about Emburse Invoice Enterprise?**

Prepopulation of previously used codes. Ability to copy an old invoice and update fields - time saver for recurring monthly invoices.

**What do you dislike about Emburse Invoice Enterprise?**

Itemization for hotels does not always work.

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

Tracks when invoice has been paid and automatically gives alert if invoice has already been previously submitted.

  ### 28. REIMBURSEMENT

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lorene P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2023

**What do you like best about Emburse Invoice Enterprise?**

They are sure the employees get their reimbursements! They are on top of reaching out and assuring we are satisfied.

**What do you dislike about Emburse Invoice Enterprise?**

I lik3le everything about them. Nothing negative to say.

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

To be sure the employees get reimbursed. I reveice money back if spent at work for work.

  ### 29. USER FRIENDLY

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.)

**Reviewed Date:** December 20, 2023

**What do you like best about Emburse Invoice Enterprise?**

EASY ACCESS TO ALL THE PERTINENT DETAILS

**What do you dislike about Emburse Invoice Enterprise?**

WOULD LIKE MULTIPLE WINDOWS TO SEE ON SAME PAGE FOR REFERENCING DATA WHILE INPUTTING

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

NONE THUS FAR

  ### 30. Lots to Like

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Enterprise (> 1000 emp.)

**Reviewed Date:** February 06, 2024

**What do you like best about Emburse Invoice Enterprise?**

Very user friendly and quick, easy and convenient.  Makes submitting and processing invoices and reimbursements a breeze!

**What do you dislike about Emburse Invoice Enterprise?**

There's nothing to dislike and lots to love!

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

Keeping it streamlined, user friendly and quick and easy to use.

  ### 31. Chrome River is the Product to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 01, 2024

**What do you like best about Emburse Invoice Enterprise?**

It is easy to use and approve.  Easy to access the program.

**What do you dislike about Emburse Invoice Enterprise?**

I am not confident with the submission process.

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

It provides help with the submission of the invoices that eventually get charged back to the client.

  ### 32. Very quick!  Very easy.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Enterprise (> 1000 emp.)

**Reviewed Date:** August 10, 2023

**What do you like best about Emburse Invoice Enterprise?**

I like how it's user-friendly., simple, and easy to use.

**What do you dislike about Emburse Invoice Enterprise?**

I wish I could have two windows open at the same time.  Because sometimes, I need to reference an old invoice  or something, and I hate  having to keep going back and forth.  But as soon as you try to open another tab of Chrome River, it automatically kicks you out of the tab you were working on.  I wish that could be changed.  :(

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

We dont' have any business problems.

  ### 33. I'm Loving This!!!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** YVONNE M. | Reception, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 03, 2023

**What do you like best about Emburse Invoice Enterprise?**

I process invoices and expense reports and I appreciate that it is such a smooth process.

**What do you dislike about Emburse Invoice Enterprise?**

I don't have any issues with the process.

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

Chrome River is helping us pay our vendors more efficiently and also allowing us to bill our clients and receive payment faster.

  ### 34. User Friendly

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2023

**What do you like best about Emburse Invoice Enterprise?**

It is easy to use once you get the formatting down.

**What do you dislike about Emburse Invoice Enterprise?**

Nothing really. It is pretty helpful for what I need to do.

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

It helps us bill clients accuartely.

  ### 35. Will be easier to determine when we get help with some issues.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Donisha B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 03, 2023

**What do you like best about Emburse Invoice Enterprise?**

It s a great tool for all to submit and track.

**What do you dislike about Emburse Invoice Enterprise?**

Implementation issues and some features.

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

Organization is able to submit invoices for their department in one place. This helps them track what has been submitted and able to see the status.

  ### 36. good experience, lack of functionality

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 02, 2024

**What do you like best about Emburse Invoice Enterprise?**

That it is web based, pretty intuitive to use

**What do you dislike about Emburse Invoice Enterprise?**

reporting is missing, overview of invoices booked to a project

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

Checking invoices

  ### 37. Easy-Peasy seamless workflow for invoices, payments and expenses

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Enterprise (> 1000 emp.)

**Reviewed Date:** February 21, 2023

**What do you like best about Emburse Invoice Enterprise?**

I like the layout of Chrome River.  Things are easy to find, and the design is intuitive.  It makes submitting expenses and invoices less of a chore, much easier than filling out a manual form (like in the "old days"), and creates a seamless workflow that helps everyone get the job done.

I also love the Receipt Gallery, which makes it super simple to add receipts to an expense report, however, there is an issue with uploading receipts into the Receipt Gallery, which is discussed in the next section.

**What do you dislike about Emburse Invoice Enterprise?**

When uploading pdfs to my Receipt Gallery, the program splits the invoices in half and creates 2 documents from one file.  I'm hoping this issue can be fixed in future updates so that I don't have to go back and upload each receipt one-by-one into the expense report, which seems to work without splitting the file in half.  However, the added benefit of using the Receipt Gallery is diminished because I'm unable to quickly add my receipts to the report.

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

This program helps us streamline processes and get invoices and expenses through the approvals processes quickly.

  ### 38. Fast and easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 18, 2023

**What do you like best about Emburse Invoice Enterprise?**

Convenient and simple to use. User friendly.

**What do you dislike about Emburse Invoice Enterprise?**

It flips after you download attachment and changes to defaukt and you have to retype in the info. so it make syou upload first then type always.

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

Able to see and add invoices and view at the same time.

  ### 39. Simple and Straightforward

**Rating:** 5.0/5.0 stars

**Reviewed by:** Josue R. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 03, 2023

**What do you like best about Emburse Invoice Enterprise?**

You can upload all your receipts at once. Receipt categories would be nice.

**What do you dislike about Emburse Invoice Enterprise?**

Sometimes searching for a specific location does not show up.

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

I can submit my receipts easily.

  ### 40. Easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Farzad G. | Senior Financial Systems Project Lead, Enterprise (> 1000 emp.)

**Reviewed Date:** May 08, 2018

**What do you like best about Emburse Invoice Enterprise?**

Simple invoice and expense creation.  The GUI is laid out in a way where you can submit an expense or invoice with little to no training.

**What do you dislike about Emburse Invoice Enterprise?**

What i disliked about Chrome River Invoice is that there are too many mouse clicks to work through an expense/invoice or other admin functions that can be avoided to provide a more efficient and faster user experience.

**Recommendations to others considering Emburse Invoice Enterprise:**

make sure all departments agree on the approval structure approach. keep it simple, no need to have a million people approve

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

We used a third party to process invoices now we can use CR invoice which is all automated.  This increases productivity, performance, and tracking.

**Official Response from Rachel Lurie:**

> Thanks for your feedback! It's great to hear that your users find INVOICE intuitive and efficient to use. It is always our goal to deliver a five-star experience. Please reach out to your customer success manager for assistance or additional resources to help you optimize your routing rules and reporting. We are always available to help!

All the best,
Rachel

  ### 41. Very User Friendly and Intuitive

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.)

**Reviewed Date:** August 04, 2023

**What do you like best about Emburse Invoice Enterprise?**

The organisation of the dashboard is ver in well organised

**What do you dislike about Emburse Invoice Enterprise?**

It could be linked up and configured better with systems it is interacting with such as 3E. For example, when resetting the FTP password for our organisation, there was not much support provided

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

Intuitevely and effciently submitting invoices and the ability to track them.

  ### 42. Enjoying CR Invoice!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ryan N. | Accounting Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 15, 2023

**What do you like best about Emburse Invoice Enterprise?**

I love the simplicity allowed by Chrome River Invoice. The program is super intuitive and highly workable on a single screen. It is easy to duplicate recurring items and create presets for common situations.

**What do you dislike about Emburse Invoice Enterprise?**

Running reports can be difficult if you are unsure of what you are doing. I think this feature could be a bit more intuitive. This could be a firm-specific issue, however.

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

CR is giving us a modern option to manage invoices and automate certain components of our AP functions.  The automation it can provide especially to automate the management of company credit cards is so valuable.

  ### 43. Phenomenal Expense Tracking System

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nicholas M. | Tax Accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 21, 2023

**What do you like best about Emburse Invoice Enterprise?**

Emburse Chrome River brings a lot to the table. It is an effective way to track employee expenses, attach receipts, create reports, and ensure compliance with company policy regarding credit cards.

**What do you dislike about Emburse Invoice Enterprise?**

It can take a while to figure out the system. Although it is a simple system, some quirks make it a little more complex from an administrator's point-of-view. There are plenty of help guides and the help team are very responsive.

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

Emburse Chrome River is helping our company manage, track, and ensure company compliance with credit cards. This is done through reports provided by chrome river.

  ### 44. Director

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.)

**Reviewed Date:** August 03, 2023

**What do you like best about Emburse Invoice Enterprise?**

The OCR capture and the business logic could be improved. The configuration fo rthe routing could the simplified

**What do you dislike about Emburse Invoice Enterprise?**

The OCR capture need improvment. The configuration fo rthe routing could the simplified

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

managing the invoice capture, addting accting to get right approval before sending the invoice to ERP system as voucher.

  ### 45. complicated

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 06, 2023

**What do you like best about Emburse Invoice Enterprise?**

there isnt anything that i like about Chrome River.

**What do you dislike about Emburse Invoice Enterprise?**

i dont like that it can not differenciate when the same vendor is used with the same dollar amount, even when the invoice numbers are different.

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

no comment.

  ### 46. Submission of invoices

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 01, 2023

**What do you like best about Emburse Invoice Enterprise?**

The platform is very easy to use overall.

**What do you dislike about Emburse Invoice Enterprise?**

I have no issue with Embruse Chrome River.  Works fine for me unless there is a technical issue.

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

There was a technical issue this morning, but it was resolved.

  ### 47. CR Invoice module has streamlined our entire AP process

**Rating:** 5.0/5.0 stars

**Reviewed by:** Theresa C. | Fitness Instructor, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 17, 2023

**What do you like best about Emburse Invoice Enterprise?**

Using CR Invoice has totally revolutionized our AP process.  From the submission process to the approval process, the efficiencies gained from this system are enormous.  Gone are the days of paper having to move between approvers and AP  and potentially getting lost.  All invoices are stored electronically and make the year-end audit process seamless.

**What do you dislike about Emburse Invoice Enterprise?**

I don't enjoy the split screen.  I wish it was just all one screen and you could just scroll down rather than having to toggle the bottom half of the screen up and down.

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

It is so easy to see and track spends with all the analytic tools and new Emburse Dashboard.   it has also allowed us to go virtually paperless so losing or misfiling invoices are a thing of the past.

  ### 48. Chrome River Invoice works as expected

**Rating:** 3.5/5.0 stars

**Reviewed by:** Alitha I. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 15, 2023

**What do you like best about Emburse Invoice Enterprise?**

CR Invoice has been really helpful for our finance teams and users. Everyone is able to track the progress of their invoices and what stage it is at. It's also helped with double data entering into the system for a lot of our offices that use it.

**What do you dislike about Emburse Invoice Enterprise?**

The implementation process with Chrome River staff was a difficult process at times. Requests for changes would be made, but in the process, something else would be changed that'd break another feature

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

Double data entry for the users and finance teams. Clear tracking and oversight of the invoice. Providing an audit trail for approvals on invoices. It's improved times for our AP teams as they have more time to work on value added tasks

  ### 49. Ease of acess and highly secured which creates a strong belief to use to Emburse Chrome River

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bharath G. | Senior expense analyst , Enterprise (> 1000 emp.)

**Reviewed Date:** February 06, 2023

**What do you like best about Emburse Invoice Enterprise?**

It is less frustration over using paperwork, dues on payment and lack of visibility. everything is just a click away for an approval which saves enough time of anyone to validate accordingly

**What do you dislike about Emburse Invoice Enterprise?**

Looks outdated with the graphics but nevertheless, its main moto is to perform easy actions for end user and that's been a plus point to grow with the Emburse chrome river.

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

Emburse Chrome River allows users to quickly capture,store,match and approve the invoices in a latest gen interface

  ### 50. Associate HRIS Analyst

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** September 11, 2023

**What do you like best about Emburse Invoice Enterprise?**

I like how user friendly the system is and the mobility.

**What do you dislike about Emburse Invoice Enterprise?**

I would like it to be available to Mexico.

**What problems is Emburse Invoice Enterprise solving and how is that benefiting you?**

We are trying to add Invoicing capabilities for Mexico with Chrome River. This would assist our mexico team with the invoice process.


## Emburse Invoice Enterprise Discussions
  - [What is invoice management software?](https://www.g2.com/discussions/what-is-invoice-management-software)
  - [How do you use Chrome River expenses?](https://www.g2.com/discussions/emburse-chrome-river-invoice-how-do-you-use-chrome-river-expenses-6bf9a8e1-43be-439f-87ab-2e5e8b4e1e9b)
  - [How do you use Chrome River expenses?](https://www.g2.com/discussions/emburse-chrome-river-invoice-how-do-you-use-chrome-river-expenses)
  - [What is Chrome River Invoice?](https://www.g2.com/discussions/what-is-chrome-river-invoice)
  - [What does Chrome River do?](https://www.g2.com/discussions/what-does-chrome-river-do)

- [View Emburse Invoice Enterprise pricing details and edition comparison](https://www.g2.com/products/emburse-invoice-enterprise/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-08+17%3A08%3A19+-0500&secure%5Bsession_id%5D=def92725-3ed6-4999-8892-0cdbdae4b025&secure%5Btoken%5D=dd42159b77a672528534e7c5f5d5e0e59c72fd463c447b7ff87dfcd69e4ddb27&format=llm_user)

## Emburse Invoice Enterprise Features
**Invoice Management**
- Capture
- Repository

**Invoice Generation**
- Templates
- Digital Invoices
- Recurring Invoices

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Invoice Processing**
- Matching
- Payments
- Workflows
- Tax Compliance

**Invoice Processing**
- Approvals
- Batch Processing
- Consolidation
- Match Invoices

**Analytics**
- Due Dates
- KPIs

**Analytics**
- Due Dates
- Cashflow
- KPIs
- Payment Tracking

**Integration**
- Accounting
- Payment Integration
- ERP

**Integration**
- Accounting
- Payments
- ERP
- Account Sync

**Agentic AI - Invoice Management**
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Risk**
- Analysis
- Identification
- Scoring

**Recovery**
- Recoup
- Reporting

**Audit**
- Filters
- Post Audits
- Overpayments
- Duplicates

**Fraud**
- Vendor Checks
- Data Generation
- Monitoring

**Agentic AI - AP Automation**
- Autonomous Task Execution
- Proactive Assistance
- Decision Making

## Top Emburse Invoice Enterprise Alternatives
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