ecomdash Pricing Overview

This is a review of my personnal experience.

Ecomdash offers an impressive range of capabilities for managing multiple aspects of e-commerce. This software efficiently handles operations across 14 sales channels simultaneously. It expertly manages purchase orders, inventory, production processes, and the assembly of products and kits. One of its notable features includes the ability to export complex or simple Excel sheets, complete with custom formulas for pricing adjustments. Additionally, Ecomdash allows for the customization of product attributes.

A key strength lies in its SKU management, ensuring seamless integration and differentiation across products, sales channels, and warehouses. Its real-time inventory synchronization across all sales channels enhances operational efficiency. Moreover, Ecomdash excels in pushing listings - including descriptions, images, and pricing - to various platforms. It supports a wide range of marketplaces from Amazon (across regions from the USA to Japan and Europe) to eBay and Etsy, among others.

While the extensive feature list is too lengthy to detail in this review, it's worth noting that mastering Ecomdash can be a considerable investment in time, as it took me two years to fully utilize its capabilities. Review collected by and hosted on G2.com.

Ecomdash presents a few challenges alongside its capabilities. One notable issue is the slow server response during product administration tasks. This can affect the efficiency of managing large inventories or complex operations.

Another limitation is the restriction to only 12 images per product, which unfortunately does not accommodate spin images, potentially limiting the presentation of products from multiple angles or in 360-degree views.

Additionally, Ecomdash alters image filenames into a random alphanumeric format. This practice is not conducive to SEO optimization, as original, descriptive filenames can be more beneficial for search engine visibility.

Prospective users should be aware of the steep learning curve associated with Ecomdash. For those without prior experience in using similar SaaS platforms, getting acquainted with its extensive functionalities may be challenging and time-consuming. Review collected by and hosted on G2.com.

the best feature was how easy it is to create bundles and kits Review collected by and hosted on G2.com.

There are some serious issues with the software. Unfortunately, we were never able to sort them out as their customer service is awful. The staff are condescending and blamed me for errors that were not in my control. We regularly oversold items that should never have been oversold. If you set the available stock level to 20, it would regularly sell 22 or 24 with no explanation from ecomdash staff. There were also issues with sales totals in the dashboard not correlating to our actual sales activity (both understated and overstated). There's no way to change the date/time to local so sales from new trading month will be reported as the previous month. The business financial year cannot be changed either. Photos would vanish from listings, cost prices would appear as zero so our inventory on hand value was never correct, regardless of the number of times we reentered the values. We opened multiple support tickets and none of the issues were ever resolved. Review collected by and hosted on G2.com.