I have been using EasyRoutes for over five months, and it has been highly effective in fulfilling orders from my web store. I found EasyRoutes on the Shopify App Store, and among the various options, it fit my needs and expectations perfectly. The setup process was straightforward, with excellent support from the company, which addressed all the aspects I had in mind. They guided us well, and even though some parts were initially challenging to understand, we managed to figure everything out smoothly within a couple of days. One of the things I appreciate most is gaining better control over my delivery fulfillment and being able to collect proof of delivery. This feature enables my customers to see the truck's location as it approaches their area, which adds transparency to my service. I've also been able to eliminate a significant amount of manual work that previously required setting up everything for drivers via WhatsApp. Now, everything is integrated within one app, making it easier to use, saving time, and reducing errors. The features I find most useful include setting growth, driver tracking, and collecting proof of delivery. Notably, EasyRoutes' speed of reaction is commendable, as they intelligently address any issues promptly. The user interface is very user-friendly, and they continually upgrade and improve the product. These aspects make me highly likely to use EasyRoutes again in the future. Review collected by and hosted on G2.com.
I would love to have an ability to attach images or invoices for drivers within EasyRoutes so they can better understand what they need to do. Additionally, it would be very useful to have a chat functionality within the application to communicate directly with the driver via EasyRoutes. Review collected by and hosted on G2.com.
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Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.
