---
title: EasyRoutes Reviews
meta_title: 'EasyRoutes Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how EasyRoutes works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 8
  scale: '5'
date_modified: '2026-06-24'
parent_category:
  name: Supply Chain & Logistics
  url: https://www.g2.com/categories/supply-chain-logistics
---

# EasyRoutes Reviews
**Vendor:** Roundtrip Systems  
**Category:** [Last Mile Delivery Software](https://www.g2.com/categories/last-mile-delivery)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 8
## About EasyRoutes
EasyRoutes is a delivery management platform designed to help businesses of any size plan, dispatch, and optimize their own delivery operations — from a single driver making local stops to a multi-driver fleet covering an entire country. At its core, EasyRoutes takes orders from virtually any source and converts them into efficient, multi-stop delivery routes in seconds. It connects natively to Shopify stores, and also supports order import via REST API, Zapier, and CSV upload — making it equally effective for online merchants on any eCommerce platform, businesses managing offline orders, and operations teams working across multiple order channels. Whatever your current setup, EasyRoutes integrates into your workflow without forcing a platform change. Once orders are imported, the routing engine optimizes stop sequences using traffic data, configurable per-stop delivery time windows, driver capacity limits, stop priorities, and territory-based Delivery Zones. Multi-driver teams can split orders automatically across routes, manage them together as Route Groups, and use Workflow automation to schedule recurring routes that self-populate daily — eliminating repetitive manual planning. Drivers receive dispatched routes on the EasyRoutes Delivery Driver app (iOS and Android), which provides turn-by-turn navigation, per-stop order and customer details, and a comprehensive proof of delivery toolkit: photos, eSignatures, custom notes, barcode scanning with configurable validation enforcement, and GPS-stamped location confirmation. A GPS proximity warning alerts drivers when they attempt to mark a stop complete while outside the expected delivery area — an accountability feature that protects both drivers and the business. Customers are kept in the loop via automated SMS and email notifications at every delivery stage, each linking to a branded real-time tracking page with live driver location and ETA. This visibility dramatically reduces inbound support requests and elevates the overall delivery experience. For operations and management, EasyRoutes provides a live activity feed showing every delivery event across active routes, and a delivery analytics dashboard tracking on-time rates, stop completion, delivery durations, and driver performance trends. Supporting tools include customizable packing slips and labels with barcode support, delivery zone management, and multi-driver dispatch controls. EasyRoutes is rated 4.8 stars and trusted by 5,000+ businesses across 75+ countries — from independent grocers, florists, and bakeries to meal kit providers, breweries, and specialty retailers across dozens of product categories.



## EasyRoutes Pros & Cons
**What users like:**

- Users value the **ease of use** of EasyRoutes, appreciating its user-friendly interface and quick setup for efficient operations. (6 reviews)
- Users commend the **responsive customer support** of EasyRoutes, always ready to assist and resolve issues quickly. (4 reviews)
- Users commend the **user-friendly interface** of EasyRoutes, enhancing efficiency and simplifying delivery management seamlessly. (3 reviews)
- Users appreciate the **exceptional customer satisfaction** provided by EasyRoutes, enhancing their delivery operations and overall business efficiency. (2 reviews)
- Users appreciate the **effective data management** features of EasyRoutes, enhancing control and transparency in delivery fulfillment. (2 reviews)
- Users love the **efficient delivery management** of EasyRoutes, simplifying route planning and enhancing productivity for all. (2 reviews)
- Features (2 reviews)
- Users love the **route optimization** of EasyRoutes, finding it simple and efficient for their delivery needs. (2 reviews)
- Accuracy (1 reviews)
- Business Growth (1 reviews)

**What users dislike:**

- Users find EasyRoutes to be **expensive** , especially at higher tier options, though the features are appreciated. (1 reviews)
- Users experience **inefficiency** with EasyRoutes, as the routing may not always meet expectations. (1 reviews)
- Users experience **limited stops** , causing repetitive tasks and hoping for more feature expansion to address this issue. (1 reviews)
- Users experience **routing issues** with EasyRoutes, leading to occasional inefficiencies in navigation and planning. (1 reviews)
- Users experience occasional **technical issues** with EasyRoutes’ address book feature, disrupting workflow despite responsive customer support. (1 reviews)

## EasyRoutes Reviews
  ### 1. I absolutely love EasyRoutes for our bakery's delivery services!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Camryn K. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2025

**What do you like best about EasyRoutes?**

EasyRoutes has a fantastic interface that is intuitive to use. It also has a great customer support team that is always happy to assist and fast at replying. I particularly love the Address Book feature where I can quickly import stop info for repeat stops that our bakery routes use frequently! I also love the fact EasyRoutes integrates with Google Maps and predicts traffic flow accurately and makes routing complex routes easy.

**What do you dislike about EasyRoutes?**

The address book feature is still relatively new so it occasionally has glitches, but whenever this happens I reach out to the customer service team and they are quick to fix it. I do hope they expand on this feature more because I do spend some time on repetitive tasks (like reformatting repeat stops every day) but have submitted a solution to the team, so hopefully they implement a solution soon!

**What problems is EasyRoutes solving and how is that benefiting you?**

EasyRoutes allows us to route, notify, and deliver our bakery orders which is hugely important to us as a delivery-only bakery.

  ### 2. Perfect Integration and Extraordinary Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Catalina H.

**Reviewed Date:** November 03, 2025

**What do you like best about EasyRoutes?**

I have been using EasyRoutes for about 3 or 4 months, integrated with Shopify to manage my company's B2C orders, and I am very satisfied with its performance. The seamless integration with Shopify effectively solves the problem of route management, significantly reducing work time and minimizing errors, which has been crucial given that our order volume has doubled in recent months. I find the software setup extremely easy thanks to the intelligently trained chat guide and the fast and efficient support, both human and AI. I am impressed by the flexibility it offers by allowing the addition of stops with different tasks, editing routes on the go, and managing optimal communication with customers through efficient notifications. Another notable feature is that when marking an order as delivered, it automatically closes in Shopify, something that previously required manual management in two applications. Additionally, I greatly value the ability to easily add more seats and active drivers, and to transfer points from one route to another. Overall, the design of EasyRoutes is very well thought out and its functionality is fully optimized for Shopify users. I have already recommended the platform, giving it a perfect rating of 10.

**What do you dislike about EasyRoutes?**

I don't like having to turn on and off the active drivers and seats all the time to do the proportional charging. I would love it to be more flexible, like having a pool of seats and drivers and being effectively charged by usage, like per day of route for each number of seats. I would love for the drivers to be able to see the app in Spanish, but the language isn't a problem either, it would be a "nice to have."

**What problems is EasyRoutes solving and how is that benefiting you?**

I use EasyRoutes integrated with Shopify to optimize route management, saving me several hours weekly and minimizing errors. Additionally, the flexibility in route configuration and communication with customers is excellent, considerably improving my operational efficiency.

  ### 3. Streamlined Delivery and Fulfillment Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Viktor A.

**Reviewed Date:** November 01, 2025

**What do you like best about EasyRoutes?**

I have been using EasyRoutes for over five months, and it has been highly effective in fulfilling orders from my web store. I found EasyRoutes on the Shopify App Store, and among the various options, it fit my needs and expectations perfectly. The setup process was straightforward, with excellent support from the company, which addressed all the aspects I had in mind. They guided us well, and even though some parts were initially challenging to understand, we managed to figure everything out smoothly within a couple of days. One of the things I appreciate most is gaining better control over my delivery fulfillment and being able to collect proof of delivery. This feature enables my customers to see the truck's location as it approaches their area, which adds transparency to my service. I've also been able to eliminate a significant amount of manual work that previously required setting up everything for drivers via WhatsApp. Now, everything is integrated within one app, making it easier to use, saving time, and reducing errors. The features I find most useful include setting growth, driver tracking, and collecting proof of delivery. Notably, EasyRoutes' speed of reaction is commendable, as they intelligently address any issues promptly. The user interface is very user-friendly, and they continually upgrade and improve the product. These aspects make me highly likely to use EasyRoutes again in the future.

**What do you dislike about EasyRoutes?**

I would love to have an ability to attach images or invoices for drivers within EasyRoutes so they can better understand what they need to do. Additionally, it would be very useful to have a chat functionality within the application to communicate directly with the driver via EasyRoutes.

**What problems is EasyRoutes solving and how is that benefiting you?**

I use EasyRoutes for better control over my deliveries, providing proof of delivery and real-time tracking for customers. It streamlines fulfillment by eliminating manual work and avoiding errors, all in a single app.

  ### 4. A Game-Changer for Small Business Delivery

**Rating:** 5.0/5.0 stars

**Reviewed by:** kate o.

**Reviewed Date:** October 30, 2025

**What do you like best about EasyRoutes?**

I have been using EasyRoutes for close to four years now, and it has become an integral part of my small business operations. I appreciate its user-friendly interface and the ease of setup, which truly aligns with its name. Before EasyRoutes, I was managing delivery routes manually, which was incredibly time-consuming. Now, EasyRoutes automatically integrates with my Shopify store and generates delivery routes based on order parameters. This automation has been a game changer, saving me countless hours and significantly improving my scheduling efficiency. I also love the automated workflows that allow me to input postcodes and generate delivery runs effortlessly. Additionally, the system notifies customers on delivery day, providing them with a professional experience that includes real-time tracking and proof of delivery. The constant addition of new features continually enhances ease of use and operational efficiency, which I find awesome. I couldn't imagine running my business without EasyRoutes, and I wholeheartedly rate it a 10 out of 10 for recommendation.

**What do you dislike about EasyRoutes?**

Honestly there’s nothing I can think of that i don’t like!

**What problems is EasyRoutes solving and how is that benefiting you?**

I use EasyRoutes to automate delivery route configuration, saving significant time for my small business. It's easy to integrate with Shopify, user-friendly for my drivers, and enhances customer experience with live tracking and notifications.

  ### 5. Efficient Delivery with Easy Setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Terry T.

**Reviewed Date:** February 18, 2026

**What do you like best about EasyRoutes?**

I like the ease of use, quality of features, and ultimately the support when we need help setting up a feature. It's also very easy to set up, which I appreciate.

**What do you dislike about EasyRoutes?**

Future development could work on hardware integration enabling the drivers to use the app on two devices, one for directions and the other for proof of delivery.

**What problems is EasyRoutes solving and how is that benefiting you?**

I use EasyRoutes for delivery route optimization and customer delivery communication. I like its ease of use, quality of features, and supportive setup assistance.

  ### 6. The Only Delivery App That Gets Everything Right

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paul K. | COO, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 20, 2025

**What do you like best about EasyRoutes?**

I've tried every single delivery app and EasyRoutes is the only one that solves every part of the process perfectly. It's great for admins and our couriers love it as well.

**What do you dislike about EasyRoutes?**

Nothing at the moment. Everything is perfect.

**What problems is EasyRoutes solving and how is that benefiting you?**

Saves me hours of work each week getting multiple routes for our couriers so that all our orders are delivered. Saves our couriers time because everything is automated at the point of delivery. Any issues or questions that arise get answered and fixed super fast, which is critical to me because setting the delivery routes are a time sensitive matter each week.

  ### 7. Effortless Simplicity Makes It a Winner

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 29, 2025

**What do you like best about EasyRoutes?**

EasyRoutes makes planning a route for my delivery business simple and easy. It takes less than a couple of minutes to plan and dispatch the day's route. I can see my inventory for what I need to load into the van on my laptop or on the app where my delivery driver can load it. They have always responded quickly any time that I have had any questions.

**What do you dislike about EasyRoutes?**

Can be a bit pricey for some of the higher tiers. But they have great options!

**What problems is EasyRoutes solving and how is that benefiting you?**

I used to have to use a seperate app to map out my route. EasyRoutes integrates with my Shopify store and makes things simple to use.

  ### 8. It's a good solution

**Rating:** 3.5/5.0 stars

**Reviewed by:** Rob S. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2025

**What do you like best about EasyRoutes?**

It gets the job done pretty well for an ecomm store

**What do you dislike about EasyRoutes?**

At times, the routing may not be as efficient as expected.

**What problems is EasyRoutes solving and how is that benefiting you?**

Local delivery



- [View EasyRoutes pricing details and edition comparison](https://www.g2.com/products/easyroutes/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+11%3A39%3A33+-0500&secure%5Bsession_id%5D=61914e99-583a-4be9-a3c5-e506928d935d&secure%5Btoken%5D=e3aaad96f482ae43cb8b2fb7a064d0d8956dca73f76a422bd44d41f3a24b6eed&format=llm_user)
## EasyRoutes Integrations
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## EasyRoutes Features
**Routing**
- Master Routing
- Default Routes
- Route Assignment

**Vehicle Management**
- Inventory
- Fuel Management
- Maintenance
- Vehicle Tracking

**Vehicle Tracking**
- Alerts
- Locations
- Fuel Consumption
- Inventory
- Geofencing

**Dispatching**
- Route optimization
- Auto dispatch
- Order management

**ELD Compliance**
- Hours Logged
- Preventive Maintenance
- DVIR
- Offline Access

**Scheduling**
- Master Schedule
- Constraints
- Adjustments
- ETA

**Driver Management **
- Onboarding
- Safety
- Driver Tracking
- Driver Behavior

**Deliveries**
- ETAs
- Proof of delivery
- Route Optimization

**Driver Tracking**
- Alerts
- Mileage
- Performance
- ETAs

**Customer portal**
- Status updates
- Real-time driver tracking
- Customer communication
- Customer feedback
- Delivery customization

**Dashcam**
- Automatic Incident Detection
- Safety Score
- Automated Footage Upload

**Optimization**
- Priorities
- Real Time
- Dynamic Routing

**Analytics**
- Vehicle Performance
- Driver Performance
- Cost

**Driver tools**
- Delivery rescheduling
- Proof of delivery
- Onboarding
- Adaptive deliveries

**Analytics**
- Performance
- Time & Costs
- Productivity

**Analytics**
- Vehicle Performance
- Driver Performance
- Costs

**Reports**
- Delivery metrics
- Heat maps
- Driver rating

**Agentic AI - Fleet Tracking**
- Proactive Assistance
- Decision Making

**Agentic AI - Fleet Management**
- Proactive Assistance
- Decision Making
- Multi-step Planning
- Collision Detection
- Natural Language Interaction
- Facial Recognition

**Generative AI - Fleet Management**
- Text Summarization

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