dropthought Features

Based on 18 dropthought reviews. Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications. This feature was mentioned in 15 dropthought reviews.

Enables users to view and transact business with the same content in multiple languages and currencies. This feature was mentioned in 15 dropthought reviews.

Based on 20 dropthought reviews. Grant access to select data, features, objects, etc. based on the users, user role, and groups.

Based on 20 dropthought reviews. Is consistently available (uptime) and allows users to complete tasks reliably.

Is accessible from a mobile device and by users on the go. 17 reviewers of dropthought have provided feedback on this feature.

As reported in 20 dropthought reviews. Provides analytics tools that reveal important business metrics and track progress.

Creates dashboards to track information like open positions, current headcount, and recruiting pipeline. 20 reviewers of dropthought have provided feedback on this feature.

Compare survey results to industry benchmarks to locate key areas for improvement. Evaluate survey results at either a high-level or individual employee level. 20 reviewers of dropthought have provided feedback on this feature.

Survey results can be visualized and reported on in real time, with manager dashboards and automated reporting tools. Reports can be customized and distributed to aid in organizational improvement and employee performance reviews. 23 reviewers of dropthought have provided feedback on this feature.

Based on 18 dropthought reviews. Connects to external systems and applications as needed to complete team workflows.

Distribute short, customizable culture-focused surveys or polls to employees to measure the various factors of employee engagement, including job, environment, and pay satisfaction. 23 reviewers of dropthought have provided feedback on this feature.

Customize various components of surveys, including individual questions, distribution frequency, audience size, and anonymity. This feature was mentioned in 23 dropthought reviews.

Based on 21 dropthought reviews. Set professional and personal goals with customizable due dates and milestones within the system. Share these goals with other users and track and measure performance using built in tools.

As reported in 19 dropthought reviews. Provides content templates built by academics and/or practitioners and leverage science and research.

As reported in 23 dropthought reviews. Segment employees according to factors such as location, demographics, and position. Distribute surveys and filter survey results according to employee segments.

As reported in 21 dropthought reviews. Set professional and personal goals with customizable due dates and milestones within the system. Share these goals with other users and track and measure performance using built in tools.

Send and receive recognition in the form of digital badges, awards, or messages to colleagues, employees, and managers. Recognition is displayed in real time in the platform on a live activity feed. 19 reviewers of dropthought have provided feedback on this feature.

Based on 21 dropthought reviews. Communicate with team members and managers through a built-in customizable web portal. Users can communicate 1 on 1 with each other, and can ask questions, share frustrations, and make suggestions with varying degrees of anonymity.

Calculates net promoter score (NPS) using customer feedback data. This feature was mentioned in 25 dropthought reviews.

Calculates customer satisfaction (CSAT) score using customer feedback data. This feature was mentioned in 21 dropthought reviews.

Calculates customer effort score (CES) using customer feedback data. 21 reviewers of dropthought have provided feedback on this feature.

Provides gamification tools to incentivize employees to leverage customer feedback insights. This feature was mentioned in 17 dropthought reviews.

Provides insight concerning engagement with various stakeholders in regards to customer feedback and experience. 19 reviewers of dropthought have provided feedback on this feature.

Based on 18 dropthought reviews. Allow users to create surveys and repond to customer feedback in a variety of languages.

Allows users to deploy surveys and intake feedback data for multiple brands. This feature was mentioned in 18 dropthought reviews.

Based on 18 dropthought reviews. Vendor provides industry- or role-specific experience management solutions.

Tag content to organize and assign to specific departments or categories 34 reviewers of dropthought have provided feedback on this feature.

Break down a population of users by demographics, sequence actions, time, and able to build custom segments. This feature was mentioned in 37 dropthought reviews.

Allows users to easily build customized reports and dashboards. 38 reviewers of dropthought have provided feedback on this feature.

Based on 32 dropthought reviews. Identifies key phrases, themes, and patterns within a given text

Outputs the sentiment (positive or negative) of a given text 32 reviewers of dropthought have provided feedback on this feature.

Measures and reports on NPS, CSAT, or other metrics over time 34 reviewers of dropthought have provided feedback on this feature.

Based on 32 dropthought reviews. Analyzes feedback from online reviews

Based on 39 dropthought reviews. Analyzes feedback from surveys through built-in survey features or integrations with survey tools

Analyzes customer feedback from social media This feature was mentioned in 32 dropthought reviews.

Analyzes feedback sourced from integrations with customer service tools, such as help desks and live chat This feature was mentioned in 33 dropthought reviews.

As reported in 10 dropthought reviews. Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary. 10 reviewers of dropthought have provided feedback on this feature.

As reported in 15 dropthought reviews. Allows users to generate text based on a text prompt.

As reported in 15 dropthought reviews. Condenses long documents or text into a brief summary.

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting