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Wondershare Dr.Fone

By Wondershare

3.6 out of 5 stars

How would you rate your experience with Wondershare Dr.Fone?

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Wondershare Dr.Fone Reviews & Product Details

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Wondershare Dr.Fone Reviews (33)

Reviews

Wondershare Dr.Fone Reviews (33)

3.6
33 reviews

Pros & Cons

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Verified User in Automotive
UA
Small-Business (50 or fewer emp.)
"Horrendous Customer Service and Unusable Product from Wondershare"
What do you like best about Wondershare Dr.Fone?

Wondershare Dr.Fone was really easy to use and has an affordable price point compared to other location software. Review collected by and hosted on G2.com.

What do you dislike about Wondershare Dr.Fone?

I am a long-time customer of Wondershare Technology, and my recent experience has been nothing short of horrendous. I purchased two one-year licenses for their Dr.Fone product, only to find that both stopped working after just four months. When I reached out for support, I was met with unhelpful responses and an outright refusal to provide a refund or alternative solutions.

After multiple attempts to resolve the error 12 issue on my iOS device through their AI assistant and a representative named Lloyd, I was informed that Pokémon Go had blocked third-party virtual location tools, rendering my subscription useless. Despite this, Wondershare refused to issue a refund, citing that my purchase date in February was too far in the past, even though I last used the product in June.

Lloyd's sympathy did nothing to address the core issue. He repeatedly stated that their system could no longer process a refund and that escalation to management or ownership was not an option. This lack of flexibility and responsibility is utterly unacceptable. I have wasted a significant amount of money on two licenses that are now completely useless.

Wondershare's refusal to accommodate a long-time customer and its rigid policies demonstrate a complete disregard for customer satisfaction. Their service has been deeply disappointing, and I expected far better from a company I had trusted for so long.

I will be sharing my negative experience across various platforms to warn potential customers about Wondershare's poor service and inflexible policies. Avoid this company if you value your money and expect decent customer support. Review collected by and hosted on G2.com.

Muhammad S.
MS
Owner
Marketing and Advertising
Small-Business (50 or fewer emp.)
"All in One Mobile Recovery Solution"
What do you like best about Wondershare Dr.Fone?

Wondershare Dr.Fone provides every type of mobile solution related to Android and iOS devices. This will solve all of your problems in just 1 click and save you time and money also. Review collected by and hosted on G2.com.

What do you dislike about Wondershare Dr.Fone?

Mostly its a work finds and its only dislike point is that it provides only basics and they did not work properly in the trial version. We should purchase it's complete license to work smoothly. Review collected by and hosted on G2.com.

Fernando G.
FG
Ingeniero de presupuestos
Small-Business (50 or fewer emp.)
"It is a suite with many tools for cell phone management."
What do you like best about Wondershare Dr.Fone?

What I liked most is the tool to recover deleted images on the cell phone. I also like the tool to root the smartphone. Review collected by and hosted on G2.com.

What do you dislike about Wondershare Dr.Fone?

The application for the smartphone, at least on Android, makes the cell phone very slow. Review collected by and hosted on G2.com.

Shelby V.
SV
Computer Technician
Information Technology and Services
Small-Business (50 or fewer emp.)
"Pretty good program for a good price"
What do you like best about Wondershare Dr.Fone?

What I like best about Dr Fone Data Recovery is that the program is easy to use for not only professionals but for entry level users. It has perks that other lower end data recovery programs offer and is definitely a competitive priced program. Review collected by and hosted on G2.com.

What do you dislike about Wondershare Dr.Fone?

I have not found anything yet that I dislike about Dr Fone Data Recovery yet but will update as I continue to utilize the program for our company in the data recovery industry. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business (50 or fewer emp.)
"Scam - Stay away at every cost"
What do you like best about Wondershare Dr.Fone?

There is not much in this software to be liked. The UI/UX is simple but it is simple for a reason, it is kept simple to fool the user into backing up their data. Once backed up, there is no way to recover the data for free just like you backed up for free. Review collected by and hosted on G2.com.

What do you dislike about Wondershare Dr.Fone?

This is ransomware but in a different way. It operates exactly like ransomware and I am surprised how this is allowed under the sun. It let's you backup your data for free in a format that is not recoverable or browseable by any software but theirs and you have to pay to recover your own data. Sounds familiar? Exactly like ransomware. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Small-Business (50 or fewer emp.)
"very helpful and saved iPhone"
What do you like best about Wondershare Dr.Fone?

you the best, Dr.fone Transfer bestest, help iPhone friend and me to save our data; thanks very much Review collected by and hosted on G2.com.

What do you dislike about Wondershare Dr.Fone?

there was a problem face my I forgot my iCloud password and password for recover email; it be so hard to can unlock it as the iPhone locked the acc and asked for ID Apple, but i tried to fix this issue and reached it at the end :) Review collected by and hosted on G2.com.

Drew M.
DM
Senior Vice President Member Success
Small-Business (50 or fewer emp.)
"Standard Version Doesn't Work and Money Back Guarantee is a Not True"
What do you like best about Wondershare Dr.Fone?

Nothing. It was a waste of money. I feel like I was robbed. Review collected by and hosted on G2.com.

What do you dislike about Wondershare Dr.Fone?

The cost and waste of money. Complete waste of money. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Mid-Market (51-1000 emp.)
"Amaizing tool for data recovery on Android Phone"
What do you like best about Wondershare Dr.Fone?

> Easy to use

> Software Provides options for selecting any of data sources (Videos, audios or documents, etc.) rather than recovering all data.

> you can easily unlock your smartphone if you forget the password

> Phone Data can be backed up easily Review collected by and hosted on G2.com.

What do you dislike about Wondershare Dr.Fone?

Dr. Fone must provide option for PC data recovery. Review collected by and hosted on G2.com.

Shruti K.
SK
Architect
Small-Business (50 or fewer emp.)
"Saved my life this one time!"
What do you like best about Wondershare Dr.Fone?

I had almost lost all of my recordings, but after loading this, I was able to get them all back! So, it literally saved my life because my lecture audio notes were all saved on my phone. Also, it was affordable that a student can easily install and use! Review collected by and hosted on G2.com.

What do you dislike about Wondershare Dr.Fone?

I don't see multiple use for it, so I haven't used it very often. I used it one time and then I believe I just let it sit in my phone, incase I lose my recordings all over again! But I would recommend it to anyone who tends to clear their phone data often... this can save you loads of trouble incase you clear important files and then you scramble to find some other software to re-store your precious data! Review collected by and hosted on G2.com.

Obaid S.
OS
VP - Middle East and North Africa Region
Mid-Market (51-1000 emp.)
"Be 110% sure of which dr.fone toolkit do you need!"
What do you like best about Wondershare Dr.Fone?

- Good package once you reach the right toolkit Review collected by and hosted on G2.com.

What do you dislike about Wondershare Dr.Fone?

- Specific wondershare dr.fone toolkit do not fulfill as promised

- Staff does not understand and no refund possible in any case Review collected by and hosted on G2.com.

Pricing

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Wondershare Dr.Fone Features
Real-time Sync
Storage Capacity
Remote Backup
Disk Backup
Local Backup
Storage Formats
File Sharing
Security Standards
Encrypted Storage
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Wondershare Dr.Fone
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