# Which HR service delivery tools work well for a team without dedicated IT support that still needs to deliver a consistent, high-quality employee service experience?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Not every HR team has IT backing them up. So I’ve been trying to answer this: which <a class="a a--md" elv="true" href="https://www.g2.com/categories/hr-service-delivery">HR service delivery tools</a> actually work well for teams without dedicated IT support, while still delivering a consistent employee service experience? Looking at tools through that lens:</p><ul>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/applaud-hr/reviews"><strong>Applaud</strong></a>: Designed for HR ownership, which reduces reliance on IT for setup and ongoing changes.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/dovetail-hr/reviews"><strong>Dovetail HR</strong></a>: Focuses on simple case management workflows without heavy configuration.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/superworks/reviews"><strong>Superworks</strong></a>: Offers built-in HR workflows that don’t require technical customization.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/mhc-software/reviews"><strong>MHC Software</strong></a>: Structured processes that are easier to maintain once implemented.</li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">For teams running lean, what’s harder to manage long-term: setup, maintenance, or scaling workflows?</p>

##### Post Metadata
- Posted at: about 1 month ago
- Author title: Writer
- Net upvotes: 1


## Comments
### Comment 1

&lt;p&gt;For us the setup wasn&#39;t the hard part, it was updating and maintaining workflows when things changed six months later that broke everything. Do any of these make that genuinely self-serve for HR or does it always come back to someone technical?&lt;/p&gt;

##### Comment Metadata
- Posted at: about 1 month ago
- Author title: Marketing Executive





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