Docebo Reviews & Product Details

I find the extended enterprise feature with its multidomain and multilingual support incredibly useful. It supports running up to 50 subdomains under a single instance, allowing each to be tailored to different clients. Review collected by and hosted on G2.com.

The pricing model of add-on services can become expensive. Many advanced features are sold instead of being bundled. Review collected by and hosted on G2.com.

I like the branding and white label customization suite. It's most helpful for me as it allows us to create a visually branded learning portal with custom logos, color layout, and domain. This helps learners feel like they're inside the company's own training ecosystem, not a generic LMS. Review collected by and hosted on G2.com.

The authoring tool is still quite basic for an organization that needs advanced interactive course creation inside the LMS. It can feel a little bit limited. Review collected by and hosted on G2.com.

The Teams and system are both great to work with, especially when I’m trying to change something or set something up. Review collected by and hosted on G2.com.

Uploading your own pathways can feel a bit long-winded at first, although it does get easier the more you use it. Review collected by and hosted on G2.com.

I like most its community and idea porting system. It gives users a direct voice in shaping the platform by submitting ideas and uploading feature requests, making Docebo feel like a collaborative ecosystem. Review collected by and hosted on G2.com.

The initial setup can feel overwhelming. There are many configuration steps in creating content or structure, requiring more clicks than expected. Review collected by and hosted on G2.com.

- I tried new feature – uploading e-learnings directly from the Rise360 platform in SCORM format. It works absolutely smoothly and looks much more engaging for learners than PPTs!

- I needed to track the completion rate of courses that had to be passed by 100+ employees. I used 'New Reports' section and created a custom report for a specific course, then I exported it as an Excel file and that's it! That's it, all the completions at a glance! Review collected by and hosted on G2.com.

Uploading a course in a SCORM format is easy, but the challenge comes when updating it. When you update it in Rise360, it would be great to integrate it with Docebo, so there will be no need to upload a new file each time. It would save a lot of time, as we mostly use Rise360 for content creation. Review collected by and hosted on G2.com.

I actually likes creating the platform to meet the needs of our people, with on line learning and weekly check ins. It was very much out of my comfort zone to start, as normally we would place our requirements and someone do the build. It was a shock to learn I was doing the build however it turned out to be one of the most rewarding tasks I have done. The platform in used in over 100 countries, its incredibly easy to use and has great customer support. Review collected by and hosted on G2.com.

I would love for Docebo to have a multi language options in the search filed and when creating courses selecting multi language rather than one language. Also for the titles of course to be similar to the platform i.e. platform built in multi languages, if you have selected French as a user. the course code will show in French for multi language courses. Review collected by and hosted on G2.com.

Docebo provides a highly customizable platform that allows us to tailor the learning experience to reflect our company’s branding and voice. With HTML/CSS customization, catalog control, and flexible navigation, we’ve been able to create an environment that feels integrated with our internal tools. The API and bulk CSV options make it easier to automate and scale learning operations efficiently.

The support team is exceptional—responsive, knowledgeable, and proactive in helping us navigate both routine tasks and complex issues. We strongly recommend phone support or above—they’re fantastic to speak with and often help us solve things faster than any ticket thread ever could.

The Docebo Community is also an excellent space to connect with other L&D professionals and get ideas or troubleshooting help. Review collected by and hosted on G2.com.

Instructor-Led Training (ILT) features could use more polish. Limitations around session-level automation, instructor permissions, dynamic group sync, and calendar formatting result in added manual work and workarounds. Improved native support in these areas would significantly enhance both the admin and learner experience. Review collected by and hosted on G2.com.

We've been able to continue to build out Docebo to suit our growing and expanding use cases across our multiple internal and external audiences with ease using different URLs, different user experiences and different approaches to administration. The continued rollout of upgrading the administration UX is very welcome as well as the progress that has been made to making the platform much more flexible.

The roadmap for Docebo is generally very exciting and after 5 years of being with them, we continue to see Docebo as a future strategic partner. They have become more open on their strategic priorities and it seems like they have becoming increasingly more focused on their existing customers which is great for us.

We've had some great continuity with our CSM and Account Manager which means that we've been able to develop really strong relationships and start to scope out future projects with them.

We spent quite a lot of time in 2024 reviewing alternative LMS providers and we still felt like Docebo was the strongest in a competitive field! Review collected by and hosted on G2.com.

I'd still love to see more flexibility, more custom layouts and widgets for building pages. We are relying on custom CSS and HTML which can sometimes break when wider Docebo platform updates are released - but the Docebo Community is a great way to overcome any issues with these. Review collected by and hosted on G2.com.

The platform allows for flexibility in how we deliver the learning experience, it performs rather well without frequent bugs or crashes - stability is really important for us in the organization. The experience with customer representatives is also quite positive Review collected by and hosted on G2.com.

The cost could be lower, you need to invent workarounds for things that should be easily accessible, for some useful features you need to use the clunky API (e.g. downloading content off LMS). Skill management has some potential but needs lot of improvements to be more usable for learners Review collected by and hosted on G2.com.

Docebo is always innovating. They have a community site that gives product updates that show customers what is going to be released. This gives us an idea of what is on the product roadmap. Our integration is complete and was an easy process to follow. Our customer support team schedules monthly calls to make sure we are up to date on product releases and to hear feedback from our team. Overall the Docebo platform has been great for us and our clients. Review collected by and hosted on G2.com.

Docebo could use an analytics and reporting upgrade for Discover, Coach, and Share assets and channels. Right now it's very basic information and not very helpful for our client's usage. The mobile branded app needs an overhaul and I see its potential, some key misses for sure. Also, the notifications need more organization capability (folder organization, blank templates, more flexibility for date sent, audience, etc). Review collected by and hosted on G2.com.