DispatchOne Reviews & Product Details

Dispatch is a last-mile delivery orchestration platform that helps distributors, retailers, wholesalers, and other B2B enterprises manage on-demand delivery, fleet operations, carrier coordination, and delivery reporting from one system. The platform, DispatchOne, combines software with a network of professional delivery drivers, so businesses can run deliveries without maintaining a separate courier vendor for every market. Companies use DispatchOne to replace fragmented courier calls, manual route planning spreadsheets, and disconnected carrier contracts with a single platform. Typical users include operations leaders, fleet managers, IT and supply chain staff, and branch or location managers at companies in industries such as building products, paint, electrical and solar, HVAC and plumbing, automotive, plastics, print and promotions, and industrial machinery and equipment. DispatchOne is organized into modules that businesses can activate based on their needs: -On-Demand and Hotshot Delivery routes orders through Dispatch's network of professional delivery drivers, with tracking and service-level reporting for each delivery. -Fleet Management handles route planning, vehicle capacity, driver assignment, and scheduling for a company's owned vehicles. -Carrier Orchestration consolidates multiple carrier contracts and Dispatch's driver network into one system with a single performance view. -Integrations connects DispatchOne to a company's ERP, TMS, CRM, and eCommerce systems so orders are created and tracked automatically. -Data and Analytics reports on cost per delivery, on-time performance, and service-level compliance across locations and carriers. DispatchOne includes real-time delivery tracking, proof of delivery, automated customer notifications, and reporting tools that consolidate data across owned fleets, third-party carriers, and Dispatch's driver network. Dispatch was founded in 2016 and its network covers more than 80 U.S. markets with more than 30,000 professional delivery drivers. The company reports serving more than 57,000 business locations and completed a Series C funding round in 2026.