[ Dialpad... Reviews ](https://www.g2.com/products/dialpad-connect/reviews) [ Dialpad... Reviews ](https://www.g2.com/products/dialpad-connect/reviews) # Dialpad Connect Pricing Overview [Editedit](https://my.g2.com/dialpad-connect/pricings) Free Trial ## Dialpad Connect Pricing Key Insights Last updated on Apr 30, 2026 * * * Dialpad Connect offers **3 pricing editions** , starting at **$15**. Dialpad Connect pricing tiers are designed to support different usage levels and team sizes. Dialpad Connect also offers a **free trial**. Compare the Dialpad Connect pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Dialpad** for **custom pricing**. * * * Pro — $25 / Per user, per month invoiced annually Standard — $15 / Per user, per month billed annually or $20 billed monthly. Rated 4.4 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Pro $25 Per user, per month invoiced annually + UberConference Free - Pro includes Everything in Standard, and: - Call Queues - Salesforce Integration - Up to 25 Departments - Up to 10 Offices - International Offices - Voicemail Transcription - Phone and Chat Support - Polycom Phone Support - Department Auto Recording - Analytics Show More Standard $15 Per user, per month billed annually or $20 billed monthly. + UberConference Free - Free Company Main Line and Virtual Receptionist - Multi-Device Ringing and Call Switching - Integrations with G Suite, Office 365, and LinkedIn - Email and Online Support - Call Transfer, Three-Way Calling, Call Forwarding, Video, and Messaging - Unlimited calling and texting in the US and Canada - Contact and Company Directory - Do Not Disturb - Up to 3 Departments - Unlimited Call Recording - Phone Porting and Toll-Free Numbers - Custom Greetings and Music - Auto-Attendant with Call Operators and Business/After Hrs Voicemail - VoIP and PSTN Enabled - Chrome App plus Native Windows and Mac Clients - Mobile Apps for Android and iOS Show More Enterprise Custom Per user, per month invoiced annually + UberConference Business - Enterprise includes Everything in Pro, and: - SLA - 24/7 Support with dedicated contact phone number - Admin API - Dedicated Account Management - Deployment and Onboarding Services - SIP Phone Support - Unlimited Departments - Extension Dialing - Unlimited Offices Show More Pricing information for Dialpad Connect is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Dialpad Connect must be conducted with the seller. Pricing information was last updated on October 09, 2024 Show More ## Is Dialpad Connect Worth the Price? What Reviewers Say AI summary of verified G2 reviews Based on recent G2 reviews that discuss pricing and value, many reviewers say Dialpad Connect can be good value for money when teams use its AI transcription and summaries regularly. Reviewers frequently mention time savings and flexible calling across devices as reasons the cost feels justified. Several reviewers highlight that recruiting and communication-heavy teams see strong value, especially when call notes, follow-ups, or routing features are used often. Some users report the pricing feels steep as the team grows or when advanced features are needed more broadly. Many reviewers say the cost can also add up during heavier use, and some users report billing or support-related friction that affects pricing satisfaction. ## Dialpad Connect Pricing FAQs Generated using AI Is Dialpad Connect free, or does it offer a free trial? Dialpad Connect does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details. Who is Dialpad Connect pricing best suited for? Based on G2 reviews of Dialpad Connect, the Standard plan at $15 suits small businesses and startups needing reliable VoIP with basic call routing and remote work flexibility. G2 reviewers from staffing, IT services, and law practices highlight it as an affordable desk-phone replacement. The Pro plan at $25 appeals to growing mid-market teams in sales, marketing, and recruiting that require Salesforce integration and call analytics. G2 users in construction and consumer services also gravitate toward Pro for multi-department management. The Enterprise tier, with custom pricing, is best suited for larger organizations needing SLAs, dedicated support, and API access, as noted by enterprise-segment G2 reviewers. What are the key differences between the free and paid versions of Dialpad Connect? Dialpad Connect does not offer a permanent free tier but provides a free trial for evaluation. According to G2's pricing data for Dialpad Connect, the Standard plan at $15 per user per month includes unlimited US and Canada calling, call recording, and G Suite and Office 365 integrations, but limits users to 3 departments. Dialpad Connect's Pro plan at $25 unlocks Salesforce integration, call queues, up to 25 departments, voicemail transcription, and phone support. The Enterprise tier adds SLAs, dedicated account management, unlimited departments, and 24/7 support. G2 reviewers frequently note that CRM integrations and advanced analytics are only accessible on costlier higher tiers. Is Dialpad Connect considered good value for its pricing? G2 reviewers of Dialpad Connect are divided on value. Many small business and mid-market users praise the AI transcription, call recording, and unified communications at $15 to $25 per month as competitive, especially compared to RingCentral or Vonage. However, cost concerns appear frequently across G2 reviews, with multiple reviewers noting that essential features like CRM integrations and 24/7 support are locked behind higher tiers, making final bills feel higher than advertised. Some G2 users mention unexpected SMS fees and carrier surcharges inflating costs. High-rating reviewers tend to view Dialpad Connect as a premium investment justified by AI capabilities, while smaller teams on tight budgets find the pricing structure less transparent. ## Top-Rated Alternatives [ ![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX") RingEX 4.2/5(1,434) ](https://www.g2.com/products/ringex/reviews) [ ![3CX](https://images.g2crowd.com/uploads/product/hd_favicon/ff153aac01ae613678696e629e52116c/3cx.svg "3CX") 3CX 4.4/5(547) ](https://www.g2.com/products/3cx/reviews) [ ![8x8 Work](https://images.g2crowd.com/uploads/product/hd_favicon/68620669986358e605a41e1bbdf0fcbf/8x8-work.svg "8x8 Work") 8x8 Work 4.2/5(934) ](https://www.g2.com/products/8x8-work/reviews) [ View All Alternatives ](https://www.g2.com/products/dialpad-connect/competitors/alternatives) ## Dialpad Connect Pricing Reviews (2) ![Verified User in Sports](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Sports") US Verified User in Sports Mid-Market (51-1000 emp.) 3/9/2026 "Dialpad Connect: User-Friendly, Feature-Rich, and Powered by Real-Time AI Transcription" 5/5 What do you like best about Dialpad Connect? Dialpad Connect is very user-friendly and offers real-time AI transcription that helps summarize calls and chats. It’s cloud-based and includes a lot of features that our previous communication platform didn’t have, which makes it a more capable option for our needs. Review collected by and hosted on G2.com. What do you dislike about Dialpad Connect? I really haven’t found any major downsides with Dialpad Connect. It’s been reliable and includes all the features we’re looking for in a communication platform. If I had to point to something negative, it would be the cost and the fact that every user needs a license to use it. Because of that, the total expense can add up quickly depending on how many licenses you need. Review collected by and hosted on G2.com. What problems is Dialpad Connect solving and how is that benefiting you? Organization-wide communication, including chat, phone calls, and team collaboration. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Stephen C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephen C.") SC Stephen C. CEO Small-Business (50 or fewer emp.) 5/15/2026 "DO NOT USE DIALPAD" 0/5 What do you like best about Dialpad Connect? Absolutely nothing, because I can’t get any of my questions answered or resolved. Review collected by and hosted on G2.com. What do you dislike about Dialpad Connect? Cannot cancel my subscription. I spoke directly with the director, who personally assured me the subscription would be canceled and that I would receive a refund. May came around and not only was the subscription still active, but I was charged again. The worst part of this entire experience has been the customer service. Be prepared to wait 1-2 hours just to speak with someone, and then another 1-2 weeks to actually get anything resolved. Extremely frustrating experience overall. Review collected by and hosted on G2.com. What problems is Dialpad Connect solving and how is that benefiting you? There were very few benefits, and they were completely masked by all the issues I ran into with the customer success team. They don’t seem to have any ability to escalate problems within a reasonable timeframe, so I consistently had to wait 1–2 hours on hold just to get a response. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Dialpad Connect Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_be08dab78dcba32b9dfe8cb030a1c88d/ringex.png "Product Avatar Image") RingEX 4.2/5(1,434) [ Compare Now ](https://www.g2.com/compare/dialpad-connect-vs-ringex) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image") Aircall 4.4/5(1,644) [ Compare Now ](https://www.g2.com/compare/aircall-vs-dialpad-connect) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5a044f239b966cfb1e78660705aaac1e/quo-quo.png "Product Avatar Image") Quo 4.7/5(3,400) [ Compare Now ](https://www.g2.com/compare/dialpad-connect-vs-quo-quo) ##### Categories on G2 [Video Conferencing](https://www.g2.com/categories/video-conferencing)[UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers) [Video Conferencing](https://www.g2.com/categories/video-conferencing)[UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Google Workspace Communication Tools](https://www.g2.com/categories/google-workspace-communication-tools) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best-rated customer data platform for software firms](https://www.g2.com/discussions/best-rated-customer-data-platform-for-software-firms)[What's the most reliable enterprise employee identity protection platform with dark web monitoring?](https://www.g2.com/discussions/what-s-the-most-reliable-enterprise-employee-identity-protection-platform-with-dark-web-monitoring)[What handwritten notes tools are highest rated for individual users and small teams that need a simple, personal touch in outreach?](https://www.g2.com/discussions/what-handwritten-notes-tools-are-highest-rated-for-individual-users-and-small-teams-that-need-a-simple-personal-touch-in-outreach) [Contrast Security vs Imperva Runtime Application Self-Protection (RASP) for an AppSec team: which is worth adding to an existing stack?](https://www.g2.com/discussions/contrast-security-vs-imperva-runtime-application-self-protection-rasp-for-an-appsec-team-which-is-worth-adding-to-an-existing-stack)[Deel HR vs Remote for a startup that wants to hire and pay international contractors without having to set up legal entities in each country?](https://www.g2.com/discussions/deel-hr-vs-remote-for-a-startup-that-wants-to-hire-and-pay-international-contractors-without-having-to-set-up-legal-entities-in-each-country)[Pros and Cons Details](https://www.g2.com/products/dialpad-connect/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)