Very good community support. AI part is really interesting. They are doing great using the power of LLMs. Review collected by and hosted on G2.com.
Python support needs to be added. Others are really good. Review collected by and hosted on G2.com.
I've been using UserExperior for some time now, and I must say, it's absolutely fantastic! I would definitely recommend it to all my friends and colleagues. This tool has been a lifesaver when it comes to tracking what people do in our app and giving us super helpful insights into user behavior. Review collected by and hosted on G2.com.
Well, to be honest, there isn't much I dislike about UserExperior. However, if I had to point out a minor inconvenience, it would be the occasional delay in data processing.
ALso the dashboard can be improved Review collected by and hosted on G2.com.
Instead of dealing with multiple platforms. I find devrev as one stop solution.. Review collected by and hosted on G2.com.
Will require more time to invest to learn all the functionality and widgets Review collected by and hosted on G2.com.
Ticketing system, u
Great UX &committed to your long term success by giving plenty of learning, and growing opportunities. Review collected by and hosted on G2.com.
N/A , yet to e pore more. However Product demo would be helpful Review collected by and hosted on G2.com.
Its a great platform for us to have such a wonderful products. Review collected by and hosted on G2.com.
None as such. I didn't find any dislikes about DevRev Review collected by and hosted on G2.com.
UserExperior provides comprehensive user session recordings, allowing me to delve into the minds of my users. The ability to watch real-time user interactions, understand their behaviors, and identify pain points has been invaluable in optimizing our website. The playback functionality, coupled with intuitive filters and search options, make it effortless to navigate through countless sessions and pinpoint specific issues. Review collected by and hosted on G2.com.
One area that could benefit from enhancement is the user interface (UI) of the UserExperior platform itself. While the functionality is robust, the UI can feel slightly overwhelming and cluttered at times. Simplifying the layout and streamlining the navigation would greatly improve the overall user experience within the platform Review collected by and hosted on G2.com.
It helps to understand PMs whether the flow designed is helping their users in the right direction or not, it also allow or enables to check the responsiveness of apis and speed. Some of the cool features are Heatmap analysis, funnel to check drop off and api responsive speed or letting know the type of error customer faced. Review collected by and hosted on G2.com.
Not I could think off but surely one thing I see or look forward is allowing events to track server driven events also. Review collected by and hosted on G2.com.
It help to manage workflow easily by decreasing the effort to integrate different services Review collected by and hosted on G2.com.
Bit complex to understand at first time. Review collected by and hosted on G2.com.
Visually pleasent when compared to some other SAAS Review collected by and hosted on G2.com.
Technical documentation and debugging steps can be improved. Review collected by and hosted on G2.com.
UserExperior helps the business to understand the customer mindset set what customer wants and allows us to analyse the gap between the product and the customer in a more visual form Review collected by and hosted on G2.com.
UserExperior is quite costly in comparison to other available options in the market. There should be more features to capture the session country-wise or to selected screen-wise Review collected by and hosted on G2.com.
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