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DesignX Reviews (2)

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DesignX Reviews (2)

5.0
2 reviews
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AA
Mid-Market (51-1000 emp.)
"Exceptional Design Partnership That Delivers Impactful Results with Challenging Goals"
What do you like best about DesignX?

DesignX was extremely strong at working within real constraints. We deliberately scoped this effort to be primarily UI-focused, limiting UX changes to avoid disrupting existing customers or increasing deployment and training risk. DesignX not only respected those constraints, but actively helped us identify where small, targeted updates would have the highest impact.

They brought a modern, component-based design mindset that elevated both the product and how our internal teams think about it. They pushed back when needed — always with clear rationale and professionalism — and eased off when appropriate by investing time to understand the system, our customers, and our long-term goals. That balance made them a highly effective partner rather than just a design resource. Review collected by and hosted on G2.com.

What do you dislike about DesignX?

I didn’t have issues with the quality of DesignX’s work or how they collaborated, but there was a short adjustment period around progress reporting and measurement. Our team operates in a very data-driven environment with a strong preference for clear milestones, hard numbers, and prioritized shortlists of critical items (that we had to take some time to develop ourselves).

Once expectations were aligned, DesignX adapted quickly and consistently hit the agreed-upon goals. This was less a shortcoming and more a matter of aligning reporting styles early in a complex, fast-moving project. Review collected by and hosted on G2.com.

Alaina E.
AE
Small-Business (50 or fewer emp.)
"Effortless Site Building with Excellent Communication"
What do you like best about DesignX?

We were able to build pages, adjust styling, and manage content in one place, which saved us time and reduced back-and-forth. The end result was a cleaner, more polished site that we could launch faster and continue improving easily. Communication was excellent throughout—quick replies, clear explanations, and proactive updates that kept everything moving. Review collected by and hosted on G2.com.

What do you dislike about DesignX?

Some design elements felt a little constrained, but the team found work-arounds to get the look and feel we wanted without having to upgrade to a higher plan. Review collected by and hosted on G2.com.

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