DealerMine CRM Reviews & Product Details

Cox Automotive Inc. makes buying, selling, owning and using vehicles easier for everyone. The global company’s more than 27,000 team members and family of brands, including Autotrader®, Clutch Technologies, Dealer.com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, VinSolutions®, vAuto® and Xtime®, are passionate about helping millions of car shoppers, 40,000 auto dealer clients across five continents and many others throughout the automotive industry thrive for generations to come. Cox Automotive is a subsidiary of Cox Enterprises Inc., a privately-owned, Atlanta-based company with annual revenues of nearly $20 billion. www.coxautoinc.com

Fully, integrated, comprehensive suite of DMS modules, including: Accounting, FixedOps, Service, Sales, F&I, Payroll & CRM.

e-Emphasys is an ERP software and solutions provider to dealers and rental companies of heavy equipment.

Excede is a dealer management software that allows you access to your business data via Microsoft technology with real-time transactions, data viewing onscreen, the ability to export into a variety of formats, and run reports.

Lightspeed DMS is a comprehensive Dealer Management System designed to streamline operations for dealerships in the Powersports, Marine, RV, Trailer, Outdoor Power Equipment, and Golf industries. By integrating key departments such as sales, parts, service, and finance, Lightspeed DMS provides real-time visibility into every transaction, enabling informed decision-making and enhanced operational efficiency. Key Features and Functionality: - OEM Integration: Automatic synchronization with major Original Equipment Manufacturers (OEMs) ensures access to up-to-date price books, service bulletins, and warranty information. - Centralized Calendar: A unified calendar system allows for efficient management of customer appointments, CRM follow-ups, technician scheduling, unit deliveries, and departmental coordination. - Repair Event Cycle Time (RECT) Reporting: Tools to monitor and improve RECT, enhancing service department performance and customer satisfaction. - eSignature Capability: Facilitates electronic signing of contracts via email or text, reducing paper usage and expediting sales and service processes. - Multi-Facility Management: Provides synchronized data across multiple locations, offering comprehensive insights into parts, sales, service, and finance operations. - Mobile Access: A dedicated mobile app enables staff to perform service check-ins, capture customer information, and communicate service statuses directly from the sales lot or service area. Primary Value and Solutions Provided: Lightspeed DMS addresses the complexities of managing dealership operations by offering an integrated platform that connects all departments. This connectivity reduces manual tasks, minimizes errors, and enhances customer experiences. By providing real-time data and analytics, dealerships can make informed decisions that drive profitability and operational excellence. The system's industry-specific design ensures that it meets the unique needs of various dealership types, making it a versatile and essential tool for modern dealership management.