# DealerBuilt Reviews **Vendor:** DealerBuilt **Category:** [Dealer Management Systems Software](https://www.g2.com/categories/dealer-management-systems) **Average Rating:** 3.8/5.0 **Total Reviews:** 5 ## About DealerBuilt DealerBuilt's LightYear is a highly-customizable, enterprise-class ceDMS (customer experience DMS) platform that precisely conforms to each dealers unique business processes and reporting needs. With comprehensive modules for Accounting, Sales and F&I, Parts & Service, and Payroll, LightYear also includes built-in customer experience tools that enable dealers to exceed the expectations of tech-enabled consumers. The platforms API allows dealers to integrate LightYear with other preferred technologies. ## DealerBuilt Reviews ### 1. Dealer Built **Rating:** 5.0/5.0 stars **Reviewed by:** Levi R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2023 **What do you like best about DealerBuilt?** Easy to keep track of the dealership's customer base - whether service or sales. There is more to it than what our dealership uses it for, but provides loads of opportunity. **What do you dislike about DealerBuilt?** The system interface is a little archaic, but it serves its purpose. It doesn't have to be flashy to be effective. It isn't the most intuitive system on the market, but the price helps the appeal. **What problems is DealerBuilt solving and how is that benefiting you?** Management in the sales department use Dealer Built to finalize deals for finance and finishes up in accounting. Service uses it from start to finish with the exception of the schedule function. ### 2. Dealerbuilt DMS System **Rating:** 4.0/5.0 stars **Reviewed by:** Jennifer C. | office manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2021 **What do you like best about DealerBuilt?** IT IS FULLY CUSTOMIZABLE AND TAILORED SPECIFICALLY FOR EACH DEALERSHIPS INDIVIDUAL NEEDS. LOTS OF EXTRAS THAT CUT THE WORK IN HALF. EXPANSIVE SEARCH CAPABILITIES. FOR A BEGINNER IT'S PRETTY EASY TO LEARN AND FOLLOW. GREAT CUSTOMER SUPPORT! **What do you dislike about DealerBuilt?** THERE AREN'T REALLY ANY HELP GUIDES UNLESS YOU SPECIFICALLY MENTION IT THEN THEY WILL SEND YOU A LINK VIA EMAIL. THE ADMINISTRATOR CAPABILITY COULD BE A LITTLE EASIER TO NAVIGATE AND UNDERSTAND AS FAR AS ACCESS POINTS, GROUPS, ETC. **What problems is DealerBuilt solving and how is that benefiting you?** SOLVING A FEW ACCOUNTING ISSUES THAT ARE MINOR. WHEN CALLING INTO CUSTOMER SERVICE THEY REMOTE IN WITH YOU SO YOU ARE ABLE TO WATCH EVERYTHING THEY DO AND THEY WALK YOU THROUGH WHATEVER THE ISSUE IS YOU MAY BE HAVING AT THE MOMENT. ### 3. Great DMS **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2021 **What do you like best about DealerBuilt?** Easy to use and easy to train to new staff. Support staff is AWESOME! **What do you dislike about DealerBuilt?** Sometimes it runs slow but over all no complaints! **What problems is DealerBuilt solving and how is that benefiting you?** We use DealerBuilt A-Z. Point of sale through to accounting. Everything in one location. ### 4. You get what you pay for **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2018 **What do you like best about DealerBuilt?** Very easy to navigate between screens and is intuitive to use for anyone that has used windows **What do you dislike about DealerBuilt?** It took much longer than anticipated to import data from previous DMS. Freezes often. Implementation team was knowledgeable but did not spend nearly enough time getting us going. It's very buggy. Annoying that it does not automatically save when you go to exit a screen but rather you are always having to save. **Recommendations to others considering DealerBuilt:** Make sure you get all your team to be involved with implementation. Try and get your data backed up before making the switch, especially if using Reynolds. Don't tell them you're switching or it might be difficult to do this. **What problems is DealerBuilt solving and how is that benefiting you?** Automotive DMS system that is less expensive than Reynolds and Reynolds or ADP. ### 5. Light year **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2018 **What do you like best about DealerBuilt?** I like how light year separates my account finances from the other employees finances automatically. When we were using Dealer track we would have to separate our numbers everyday manually. **What do you dislike about DealerBuilt?** I do not like how you have to press so many different buttons to complete a task. Windows are also constantly popping everytime I click on a new section then I have to close them all out. The system also runs a bit slow. **Recommendations to others considering DealerBuilt:** Yes **What problems is DealerBuilt solving and how is that benefiting you?** It’s a lot easier to close out my finances at the end of the day. There’s a lot less steps then I had to complete before. ## DealerBuilt Discussions - [What is DealerBuilt used for?](https://www.g2.com/discussions/what-is-dealerbuilt-used-for) - [View DealerBuilt pricing details and edition comparison](https://www.g2.com/products/dealerbuilt/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+09%3A42%3A15+-0500&secure%5Bsession_id%5D=e041ad94-a960-4940-bab1-c48b3f09c55d&secure%5Btoken%5D=8d2e6ae1da0674848ffa94e4ebda0011fcb90a7e6285f668e5f12d6a046896dd&format=llm_user) ## DealerBuilt Features **Vehicle & Equipment Inventory Management - Dealer Management Systems** - Real-Time Inventory Visibility - VIN & Serial Number Tracking - Floorplan Financing Management **Sales & Deal Management - Dealer Management Systems** - Contract & Document Generation - Lead-to-Close Deal Workflow - Deal Desking & Pricing Tools **Service & Repair Management - Dealer Management Systems** - Appointment Scheduling - Repair Order (RO) Management - Technician Assignment & Labor Tracking **Parts & Warehouse Management - Dealer Management Systems** - Parts Catalog Integration - Parts Inventory & Bin Tracking **Finance & Insurance (F&I) - Dealer Management Systems** - Lender Integrations - Regulatory Compliance Documentation - Loan & Lease Structuring **Dealer Accounting - Dealer Management Systems** - Accounts Payable & Receivable - General Ledger - Dealer Financial Statements **AI Capabilities - Dealer Management Systems** - AI-Driven Service Optimization - AI-Enabled Customer Engagement - AI-Powered Analytics & Insights - AI-Powered Sales Intelligence - AI-Enabled Inventory Optimization ## Top DealerBuilt Alternatives - [CDK](https://www.g2.com/products/cdk/reviews) - 3.9/5.0 (105 reviews) - [Dabadu XRM](https://www.g2.com/products/dabadu-xrm/reviews) - 5.0/5.0 (129 reviews) - [VinSolutions Connect CRM](https://www.g2.com/products/vinsolutions-connect-crm/reviews) - 4.2/5.0 (106 reviews)