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DCI Authorization Module

4.5
(7)

Direct Care Innovations (DCI) is a healthcare technology company that creates business management platforms for providers and government agencies.

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DCI Authorization Module Reviews

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Showing 7 Direct Care Innovations (DCI) reviews
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Direct Care Innovations (DCI) review by Mikaela O.
Mikaela O.
Validated Reviewer
Verified Current User
Review Source
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"Excellent, robust system"

What do you like best?

The software is easy to use for all user levels. From end users to supervisors to administrative staff, the system is user-friendly. The best part of this software is that it's sophisticated enough to be used for all of a company's needs, including time-keeping, payroll, billing, scheduling, and training compliance.

What do you dislike?

There is not much I dislike about the system. If I had to choose something, I would say that this system can take some time to get to learn how to use at an administrative level, but the customer service provided is phenomenal.

Recommendations to others considering the product

The DCI staff are incredibly helpful; ask any questions you might have ahead of time. The more detailed and organized you are with your current information, the smoother implementation will be.

What business problems are you solving with the product? What benefits have you realized?

Our agency has reduced overtime since using DCI, as it is easy to track hours and there are specific reports designed to show Overtime. We have also become more efficient in our scheduling for all programs. It's helpful to have the anticipated schedule to compare with actual hours worked.

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Direct Care Innovations (DCI) review by User in Accounting
User in Accounting
Validated Reviewer
Verified Current User
Review Source
content

"Great software but lots of room for improvement "

What do you like best?

I like that it has so much capability for our client database, billing, and authorization tracking. The reports functionality is also very helpful when researching.

What do you dislike?

There are several small things I would change just to make it more user friendly. There is no consistency between each tab, one will have the client search box in the right corner and the other would have it in the left. Lots of small things that can be improved on.

What business problems are you solving with the product? What benefits have you realized?

It makes its easy to be able to track hours and billing to make sure clients are not going over authorization and potentially losing revenue to be billed.

What Health Care Credentialing solution do you use?

Thanks for letting us know!
Direct Care Innovations (DCI) review by Ricardo Jose C.
Ricardo Jose C.
Validated Reviewer
Review Source
content

"an excellent administrative tool, billing, assistance, payroll and with notifications "

What do you like best?

can reduce your billing time, which can save money in your company, which makes it a software that goes from less to more, the free version is very good, however the subscription request can improve and become easier.

What do you dislike?

the reports may not have all the information necessary to analyze what the administrative staff requires to make important decisions

Recommendations to others considering the product

the way to acquire the free version can be much more friendly for those who are looking for a software like this that saves you time and money

What business problems are you solving with the product? What benefits have you realized?

In general lines cost reduction in the company

Direct Care Innovations (DCI) review by User in Human Resources
User in Human Resources
Validated Reviewer
Verified Current User
Review Source
content

"Easy independent work"

What do you like best?

I like how everything is independent. You can be anywhere at anytime and punch in your work time and do online training anywhere there's internet.

What do you dislike?

It's very plain and doesn't offer up very much information for certain things.

What business problems are you solving with the product? What benefits have you realized?

I don't have to be in a particular location or be working a specific time to be able to punch it in.

Direct Care Innovations (DCI) review by Laura H.
Laura H.
Validated Reviewer
Review Source
content

"Configurable to my needs and keeps me in compliance"

What do you like best?

This system has so many options. I was able to configure it to exactly what I need. In the ever changing world of Medicaid, it's great having a system that I can shape to keep me in compliance.

What do you dislike?

The set up does take some time but it is worth it. Having a system that has the ability to change with my needs is incredibly helpful.

What business problems are you solving with the product? What benefits have you realized?

With the new EVV requirements for Medicaid services on the horizon, DCI has relieved my fears of non-compliance.

Direct Care Innovations (DCI) review by Ty M.
Ty M.
Validated Reviewer
Review Source
content

"Loved working in this system"

What do you like best?

This is a simple system that does not take long to learn. I have also enjoyed having the overtime calculated.

What do you dislike?

There is a lot to learn, but all simple tasks. There is a help desk center that has a lot of great step by step videos to help out.

What business problems are you solving with the product? What benefits have you realized?

Easy to track authorizations, scheduling, and overtime. This was a previous problem, especially overtime, but DCI has made this all really simple.

Direct Care Innovations (DCI) review by kenneth w.
kenneth w.
Validated Reviewer
Review Source
content

"DCI is a great software that makes our jobs much easier. Highly Recommend it!"

What do you like best?

The training tracking system and training videos are awesome. Payroll and billing is simple and easy to teach.

What do you dislike?

There is really nothing that I dislike about DCI.

Recommendations to others considering the product

Great software and team to work with. Solves a lot of problems with one easy to use solution.

What business problems are you solving with the product? What benefits have you realized?

Payroll time tracking and billing are much easier.

Kate from G2

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* We monitor all DCI Authorization Module reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.