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DCI Authorization Module

By Direct Care Innovations

4.5 out of 5 stars
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How would you rate your experience with Direct Care Innovations (DCI)?

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DCI Authorization Module Reviews (7)

Reviews

DCI Authorization Module Reviews (7)

4.5
7 reviews

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Verified User in Non-Profit Organization Management
UN
Enterprise (> 1000 emp.)
"Time keeping system"
What do you like best about DCI Authorization Module?

We use DCI as a time keeping system. It's easy to use the mobile app and desketop browser. It is easy to go in and approve time for my employees. It also alerts the supervisor when an employee gets locked out. Oftentimes, I have unlocked their account prior to them contacting me. Review collected by and hosted on G2.com.

What do you dislike about DCI Authorization Module?

When clocking in and out on the app, oftentimes employees don't tap the okay the final time and either don't get signed out or in. The client transportation mode also drains the battery on the cell phone while driving. I tend to charge my phone while in the vehicle, so that does help with the battery usage. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market (51-1000 emp.)
"Great software but lots of room for improvement "
What do you like best about DCI Authorization Module?

I like that it has so much capability for our client database, billing, and authorization tracking. The reports functionality is also very helpful when researching. Review collected by and hosted on G2.com.

What do you dislike about DCI Authorization Module?

There are several small things I would change just to make it more user friendly. There is no consistency between each tab, one will have the client search box in the right corner and the other would have it in the left. Lots of small things that can be improved on. Review collected by and hosted on G2.com.

Verified User in Individual & Family Services
UI
Enterprise (> 1000 emp.)
"Easy independent work"
What do you like best about DCI Authorization Module?

I like how everything is independent. You can be anywhere at anytime and punch in your work time and do online training anywhere there's internet. Review collected by and hosted on G2.com.

What do you dislike about DCI Authorization Module?

It's very plain and doesn't offer up very much information for certain things. Review collected by and hosted on G2.com.

Mikaela O.
MO
Implementation Manager
Non-Profit Organization Management
Enterprise (> 1000 emp.)
"Excellent, robust system"
What do you like best about DCI Authorization Module?

The software is easy to use for all user levels. From end users to supervisors to administrative staff, the system is user-friendly. The best part of this software is that it's sophisticated enough to be used for all of a company's needs, including time-keeping, payroll, billing, scheduling, and training compliance. Review collected by and hosted on G2.com.

What do you dislike about DCI Authorization Module?

There is not much I dislike about the system. If I had to choose something, I would say that this system can take some time to get to learn how to use at an administrative level, but the customer service provided is phenomenal. Review collected by and hosted on G2.com.

KW
Enterprise (> 1000 emp.)
"DCI is a great software that makes our jobs much easier. Highly Recommend it!"
What do you like best about DCI Authorization Module?

The training tracking system and training videos are awesome. Payroll and billing is simple and easy to teach. Review collected by and hosted on G2.com.

What do you dislike about DCI Authorization Module?

There is really nothing that I dislike about DCI. Review collected by and hosted on G2.com.

Response from Marisa Balbo of Direct Care Innovations (DCI)

Hello Kenneth,

Thank you so much for taking time out of your day to leave feedback for DCI. We are very glad to hear that it is easy to use as well as finding the training videos helpful. It is feedback like yours that always helps us to improve. So, thank you again for your input on payroll time tracking and billing, so glad to hear that DCI has made these processes easier at your agency!

-DCI Management

LH
Program Manager
Financial Services
Mid-Market (51-1000 emp.)
"Configurable to my needs and keeps me in compliance"
What do you like best about DCI Authorization Module?

This system has so many options. I was able to configure it to exactly what I need. In the ever changing world of Medicaid, it's great having a system that I can shape to keep me in compliance. Review collected by and hosted on G2.com.

What do you dislike about DCI Authorization Module?

The set up does take some time but it is worth it. Having a system that has the ability to change with my needs is incredibly helpful. Review collected by and hosted on G2.com.

TM
Executive Assistant To Chief Executive Officer
Non-Profit Organization Management
Enterprise (> 1000 emp.)
"Loved working in this system"
What do you like best about DCI Authorization Module?

This is a simple system that does not take long to learn. I have also enjoyed having the overtime calculated. Review collected by and hosted on G2.com.

What do you dislike about DCI Authorization Module?

There is a lot to learn, but all simple tasks. There is a help desk center that has a lot of great step by step videos to help out. Review collected by and hosted on G2.com.

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Direct Care Innovations (DCI)
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