Databox Reviews & Product Details


What is Databox?

Connect all of your data in one place, visualize performance trends, monitor progress toward your goals, make more informed decisions, collaborate and report as you go with custom views and deep-dives for each function in your organization. Databox helps you to track the performance of your company, teams and individuals anytime and anywhere. Use Goals, Alerts and Scorecards to easily stay up-to-date on the most important metrics. 70+ ONE-CLICK INTEGRATIONS The easiest way to connect your data with Databox is through any of our 65+ one-click integrations. These integrations come loaded with thousands of default metrics, as well as hundreds of pre-configured Datablocks and over 200 pre-built reports. Connect your account and instantly view the most important metrics. You can even build custom metrics with filters by using Query Builder to pull more granular performance insights. GOAL TRACKING Set, assign, and monitor progress toward SMART Goals on one screen so everyone knows how your company is performing. DAILY AND WEEKLY SCORECARDS Scorecards send you updates on your most important KPIs through email, mobile push notification, and/or Slack every day, week, or month. ALERTS & INSIGHTS Get notified when performance is off and don’t wait until the end of the month or quarter to know how your performance is trending. With Insights, see a stream of your team’s achievements and receive recommendations for improving your performance. CALCULATE METRICS Combine data from any source and easily calculate new metrics, conversion rates, ROI, and much more -- all without coding or spreadsheets. Whether you’re viewing from your desktop, phone, TV, or even your wrist – Databox is optimized for wherever business takes you.

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Databox Profile Details

Databox Profile Details

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Provided by:
Tomi Brumen

Website
databox.com
Related Links
Q&A
Languages Supported
English
Vendor
Databox Inc.
Company Website
Year Founded
2012
HQ Location
Cambridge, MA
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
63
Twitter
@databoxHQ
Twitter Followers
5,617
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Companies Using Databox

Staples
Quill
Ares Sportswear
Sears
Pierre-Olivier P.
No Isolation
nDash.co
Fulfilli
Revenue River Marketing
Keeptab
Mensch Agency
Sitemate

Databox Reviews

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1-50 of 109 total Databox reviews
Content Strategist
Small-Business
(2-10 employees)
Validated Reviewer
Review Source
Most Recent Databox Video Review
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CEO
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
Review Source
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"Amazing support for our free plan"

What do you like best?

The pre-made dashboards and the support is great. There's countless other companies that you can sign up with and try to figure it out, but DataBox gives you ready-to-go templates that require very little setup.

I didn't realize how many data points I didn't know existed.

What do you dislike?

I really can't think of any downsides, especially for what I use with their free plan.

Recommendations to others considering the product:

Try the free version and I guarantee you'll like it over whatever you're currently using. The free tier offers plenty of features and their support is super quick to go above and beyond to help you.

What problems are you solving with the product? What benefits have you realized?

We were able to connect data points across various systems (Youtube views with website views with facebook post likes, for example).

The TV mode allows us to show a beautiful up to date dashboard that is aesthetically pleasing and easy to read.

The vast and wide amount of connectors ensure us that we can connect to whatever service either we or our customer uses.

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Company Owner
Small-Business
(11-50 employees)
Validated Reviewer
Review Source
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"The best to obtain real-time data with everything related to your company"

What do you like best?

I love that I can calculate different metrics of anything, without using codes, it is a very easy to use application, it is accessible at cost, of great utility for the company, you save cost and time, I love databox for companies.

What do you dislike?

Everything is great the excellent product quality I have no complaints so far

Recommendations to others considering the product:

Data box is the software that I was looking for years, so much money lost in bad software that did not perform various functions as databox

What problems are you solving with the product? What benefits have you realized?

We used many software of different categories to perform various tasks, since we met databox we realized that we were wasting time and money with unnecessary needs, and we started using this tool leaving behind odd things that did not help us at all.

This software performs multiple tasks in our company, we create boards without using codes with DIY, we do not waste time with other software this software has no comparison with any other, when the performance in my company is not good automatically this tool notifies us and recommends us ideas to improve

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Chief Marketing Officer
Marketing and Advertising
Small-Business
(11-50 employees)
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Verified Current User
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"Practical, Pragmatic and Pretty"

What do you like best?

The user interface is clean and intuitive.

What do you dislike?

Inability to link boards or drill down makes the tool less dynamic but we can work around it.

Recommendations to others considering the product:

When we evaluated the various dashboarding offerings on the market, Databox represented the best value for the money, with one of the largest out-of-the-box integration libraries. Do as we did — evaluate a short-list of vendors and pick the one that works best for your needs, your budget, and your staff. I think you'll agree Databox is excellent value.

What problems are you solving with the product? What benefits have you realized?

We needed a single dashboard interface that would allow us to roll up metrics (Content Downloads, Free Trials, Demos, Website Visits, Email Opens, Social Media Engagement, etc.) from a variety of technology stack components (Google Analytics, Google Adwords, Marketing Automation, Review Sites, Remarketing, CRM, etc.) and distribute the metrics for review by key company stakeholders. Using Databox, we've managed to share Marketing's progress, without additional investment in seat licenses for our technology components (i.e. CRM) for regular review, discussion, and ongoing optimization of our programs and target outcomes. The organization is aligned across all departments, and we can track our progress in real-time rather than after-the-fact when it's too late.

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Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
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"Great Tool, Great Price"

What do you like best?

I've used a few business intelligence tools that cost tens of thousands of dollars, but Databox is able to satisfy the needs my small business requires at the fraction of that cost - even free. We currently need to watch our performance on a few platforms and with Databox, we are able to do just this. We intend to add more platforms in the future. Databox already supports these platforms so we know this wouldn't be a problem when it's time to scale

What do you dislike?

I still can't find anything about Databox that I dislike. I recently introduced it to my team at RegDesk, and it's super convenient to build and use

Recommendations to others considering the product:

If you use several tools to capture data but you want a simple dashboard where you can view all your KPIs on the move, on desktop and tablet, Databox is the tool to use.

What problems are you solving with the product? What benefits have you realized?

As a small business, we use several tools, but we also want to be able to view reports in one place. Databox makes this all possible at an awesome price. The ability to carry our analytics on the go. Presenting marketing reports have become a breeze. And the fact that we can scale as we grow or require more is simply awesome.

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CTO & Co-Founder
Computer Software
Small-Business
(11-50 employees)
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Verified Current User
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"Best dashboard software i've tried so far"

What do you like best?

I like the customisability and the simplicity in adding connectors and showing their data. It's really impressive that it took me about 30min's from i signup to everything was up and running. The system really proves that its a must have tool for all startups without a system in place and with ambition to reach a new high. And if you already have such a tool, but this is a cheaper option or solves the purpose betterit takes tops a few hours to setup, so its not even a big investment to get it up and running.

What do you dislike?

I think its a bit to complicated to make my own data connectors

Recommendations to others considering the product:

I would try it out, with the 3 data connections and see how well it works for you and your team. For us it turned out it was really easy to solve all the problems that we had with collecting data.

What problems are you solving with the product? What benefits have you realized?

We are solving a key problem, that being able to follow up on how we are performing in all possible ways, and have that great look into how the business is running, in all apspects. And they way to stream all our data into one board

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Senior Web Analyst
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"Ideal for multiple metric reports"

What do you like best?

Databox excels to a great extent thanks to its function of personalization of metrics and its different styles of visualization, among other advantages that the software highlights its filtering by time range which allows saving minutes or hours of searches and their combination and integration with different data sources.

What do you dislike?

The main cause of complaints in the company about Databox is its complexity, especially in the difficulties it presents in its editing tools which tend to be difficult to use and understand. In addition to this there is a great mitigating factor that your personalized reports are more expensive, thus dividing your use efficiency into two the best version and the most expensive excellent version.

Recommendations to others considering the product:

Databox in any of its versions is very good in organizations that need to deliver reports regularly with different metrics integrated within them obtained from different data sources, if to this we add the most expensive custom reports the software rubs the excellence with a somewhat high cost but extremely helpful.

What problems are you solving with the product? What benefits have you realized?

Through Databox we address different points in the company focusing primarily on the combination of different data sources in reports of multiple metrics in addition to generating these reports and simple reports in an efficient manner, on the other hand also addresses the issues that have to do with the commercial part of the company.

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E
Small-Business
(2-10 employees)
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"Brilliant Business Intel. / Dashboard software"

What do you like best?

This is the most advanced business analysis software I have seen and itʻs disguised behind this very easy to use interface. However; donʻt be fooled by simple appearances because under the hood you have a lot of control over how data is managed, updated, presented, calculated, etc. Google Sheets integration is brilliant. This feature alone can transform most teams away from written status reports and boring meetings to real time analysis of whats actually happening so you can make decisions.

What do you dislike?

The top pricing plan is a bit expensive but it saves us so much itʻs not a big deal. We have very low data volume and activity but would like to have more connections. If there was a way to find that balance it would be nice.

Recommendations to others considering the product:

Definitely try it for a few months and spend some time learning about it and tweaking it. Use it to drive status meetings where the data is organically updated. Itʻs almost like a game and people want to see it.

What problems are you solving with the product? What benefits have you realized?

Nearly real time marketing analytics that allows us to adjust inventory plans based on trends we would have otherwise missed or problems developing that can be managed early. We are a small company operating in a fast moving market where we can waste a lot of money in the wrong places if we are not paying attention. This also gives me great historical perspective on growth and gives me hard numbers on growth or decline and I donʻt need a CPA or CFO or anyone to prepare it for me.

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Creative Director
Marketing and Advertising
Small-Business
(2-10 employees)
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Verified Current User
Review Source
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"Great KPI trackling tool"

What do you like best?

It's incredibly easy to set up, looks great and gives you real time overview of your performance and goals. I love that the app gives you east access of the data on your smartphone.

What do you dislike?

Some important KPIs cannot be tracked, such as Twitter impressions and Twitter ads data. It does not have integration with Salesforce and some other major CRMs. I was especially reserved about not having a Salesforce integration, as this is a CRM that we have recently switched to and it's sort of a fix now, we cannot change it and track progress in this tool, which is unfortunate.

Recommendations to others considering the product:

Take time to think about what you need info on and choose exactly the info your company needs to track. The tool has a lot of options for tracking all sorts of data and set up a lot of info that would not always be useful to look at - make sure at setup to reach after the data that is useful and stick to it. Additionally, the trends and average functions would help you be able to overview how you compare to previous performance and the industry average.

What problems are you solving with the product? What benefits have you realized?

Reporting becomes a lot easier and management have access to progress reports real time. We want to minimise the time we spend on meetings and reporting and this tool easily does that for us. Partners are able to access dashboards through their phones and monitor progress real time.

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Director of Marketing
Architecture & Planning
Mid-Market
(51-200 employees)
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Verified Current User
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"Databox is the Perfect Simple Solution for Marketing Dashboards"

What do you like best?

Databox is great in that it is not only simple to setup but it's affordable. After trying out a wide range of other options, finding a solution that is both easy AND priced right is a big win for someone like me who works in limited marketing resources.

What do you dislike?

My only minor complaint is the lack of integrations. Obviously this will continue to improve, but they still have a ways to go with adding more before this will be widely useable for everyone.

Recommendations to others considering the product:

Try it out with the free plan first to get the hang of it and see if the integrations you need work as expected.

What problems are you solving with the product? What benefits have you realized?

The main thing this has helped our business with is being able to cut through the data analytics noise. There are too many platforms with too much data to make sense of it all. Databox has brought all the key metrics into one place with a well designed look.

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Managing Director
Leisure, Travel & Tourism
Small-Business
(2-10 employees)
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Verified Current User
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"Free Product Great For General KPIs"

What do you like best?

I haven't signed up for the paid version -- yet. Only used the free product, and have found it very impressive for what it offers. I can gather a pretty good set of KPIs from readily available sources. My team can each set up their own databoards, concentrating on what they need to know. It's nice on the eye as well.

What do you dislike?

The only issue I have, which I don't know whether it's addressed in the paid version, is being largely limited to data from "last 7 days" and "last 30 days" -- with the occasional 14D and MTD windows. No quarterly, six month, this year, last year data. What I'm referring to are the dropdowns in the individual KPIs. It does seem, however, that the "Goals" feature supports some version of historical data, but I haven't used it, so can't comment on that.

Recommendations to others considering the product:

Seriously consider the paid version if you have custom data sources.

What problems are you solving with the product? What benefits have you realized?

Having a lot of what I need to know in one place so I can daily track specific KPIs in an easy-to-use, all-in-one package app. I look forward to hooking up our custom data sources so I'll have *everything* I need.

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General Manager
Outsourcing/Offshoring
Mid-Market
(51-200 employees)
Validated Reviewer
Verified Current User
Review Source
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"My KPI's in one Place"

What do you like best?

Databox is quite efficient and effective platform. Very easy to use and track all of the daily, weekly or monthly KPI's in one place. Analytics, Adwords, social, sales, content at one place gives me flexibility and enough hours to stay focused in getting those numbers correct and as per targets. Almost all connections available for a eCommerce guru like me. The databox team have nailed it by making my Life easier. I am in Love with this tool and started loving my JOB.

What do you dislike?

There is nothing to hate. There is just LOVE for databox. So what I am writing here is just a request that I need. Free to Paid costing is alot for me. They should provide atleast 1/4 of the pricing what they have listed. The reports color, graphs and customization should have been very easy for business users so they can run this intelligent tool without informing their managers that how and what do they track.

What problems are you solving with the product? What benefits have you realized?

I monitor all the KPI's of the organization and steers my team into the right directions to get the right numbers. Databox have solved my data tracking issue at one place.

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SEO
Information Technology and Services
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
Review Source
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"Easy Business Intelligence DashBoard"

What do you like best?

You can easily integrate a lot of services to have a "bird view" of your online business.

For instance, like to connect PayPal, Google Analytics and Facebook Ads to have a quick view of my incoming transactions and expenses. Comparing them to my Analytics Goals helps me to quickly understand my ROI.

What do you dislike?

It would be nice to have a free version with 4-5 connectors: this will help new customers to get confident with DataBox within a longer period of time.

Recommendations to others considering the product:

If you are looking for a Business Intelligence DashBoard with a lot of connectors, I think DataBox have the most wide selection available.

Price is a bit over the standard, but you can consider it if you need many connectors in one place.

What problems are you solving with the product? What benefits have you realized?

As I said before, you can quickly have a "bird view" of your ROI on Ads and SEO.

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Chief Executive Officer
Marketing and Advertising
Small-Business
(11-50 employees)
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Verified Current User
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"The best tool to automate your client reporting "

What do you like best?

The ability to create & store template KPI report data walls that can be shared with client accounts to save time in generating reports.

The insight wall and alert function also save us a lot of time not having to review the boards and set the rules on which KPI's to be alerted on at certain levels bot positive or negative swings around a goal

What do you dislike?

Initially, there were bugs with some data cards when you created, so you had to sometimes rebuild reports to get the correct information. However, this has become less frequent, so seems to have been resolved.

Recommendations to others considering the product:

I would make use of the templates in the template gallery - this gives a great starting point with the tool. Also, invest some time in getting acquainted with the query builder tool - this enables you to basically report on almost anything from google analytics, facebook ads and hubspot

What problems are you solving with the product? What benefits have you realized?

Databox has solved essentially two problems for us

1) Helped Reduced our non-billable hours used to collect, collate and prepare monthly reports with screenshots to form multiple software tools. We now have more billable hours available.

2) Improved our internal team communication as with databox dashboards the whole team has access to insights to client campaigns without having to be a specific software tool expert or waiting for our internal meetings to be updated - our reaction to campaign insights is quicker an ultimately helps us add more value to

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Co-Founder and COO
Internet
Small-Business
(11-50 employees)
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Verified Current User
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"Great compilation of relevant data analytics and easy to use UI"

What do you like best?

First off, Databox is quite easy to use with a good number of relevant data/service connections that would serve most businesses. Most likely if you were to look for deep data analysis, better to build that in-house and/or utilize a company that does large enterprise accounts.

Slack integration is great for our team. Makes pulling of data simple and quick.

The interface is more or less friendly to use regardless of company department. The customizable features for the databoards is very nice to have especially when we need to do report-specific analytics for our internal performance tracking.

What do you dislike?

The pricing is quite high for basic relative to what is given. I honestly believe that for Basic pricing, it would be ideal to get 20 connections and 20 databoards, and also query builder included. I can see the high value for the query builder, so maybe that can be limited as well i.e. 20 queries etc. If I have to be nitpicky there are a few connections I wish it included, so hopefully they'll be including more connections in the future.

Recommendations to others considering the product:

Databox is fantastic if you're already using the variety of connections that they've set up already. Good news is that most of those connections are what a lot of companies are already using. Best to check if your company is utilizing those connections before paying for the service.

Overall the product is great and really helps us visualize the data we need on a weekly and monthly basis.

What problems are you solving with the product? What benefits have you realized?

For now we have the following that we are trying to solve:

-internal performance tracking and reporting

-growth tracking

-immediate pulling of relevant data for stakeholders

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Marketing Technology Consultant
Information Technology and Services
Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
Review Source
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"Essential App for Data Awareness and Reporting"

What do you like best?

Databox has a large number of integrations with most of the apps used in sales, marketing and customer service. It's extremely easy to set them up and start pulling data for your dashboards and other reports. The power of doing this is that you get instantaneous views of all of your KPIs and you can customize them to include the most relevant from multiple data sources. This makes analyzing data much easier and a better for coming up with insights. I also really like the notifications and alerts based on goals and thresholds. This keeps you and your team accountable and aware as your efforts yield results or encounter challenges. That enables faster and more flexible response that can turn things around quickly and save both time and money.

What do you dislike?

There isn't much to dislike. From an agency point of view, Databox is working on custom reporting that would allow you to engage more directly in dashboards with text and graphics. When that capability matures, the tool will be a Godsend for agencies developing monthly or ad hoc reports for their clients.

Recommendations to others considering the product:

Check out the free trial and use the extensive library of templates to get you started.

What problems are you solving with the product? What benefits have you realized?

Monitoring and analyzing sales and marketing data that enables flexible strategic adjustments on a much more timely basis than looking at snapshots once a month. This translates into more efficient use of manpower and budget and also enables faster growth.

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Founder
Marketing and Advertising
Small-Business
(2-10 employees)
Validated Reviewer
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"Revolutionary product. Maximizes API's for Data. Library of Use Case Visualization Templates"

What do you like best?

All-In-One Reporting tool for SaaS. Super easy to get started and integrate. Data is normalized between data sets. The company leadership is focussed on user input. Strong commitment by full team to be helpful and go the final mile with you. The company is not focussed on selling the product. Their focus is having a product and having the user base get outcomes. It's not about quants. It's about improving action from reporting. So that cultural note is pretty important because this type of product is normally about features and not the true purpose.

What do you dislike?

The only thing I would like is more flexibility in the colors of the reports. I wish I could style them with CSS. Not a real big deal at this point and I haven't even let them know it. I'm pretty sure if I made the case they'd adjust if it made sense.

Recommendations to others considering the product:

It's free to try so try it. Perfect for anyone but especially those consulting on scale and advising on key metrics routinely with performance check-ins.

What problems are you solving with the product? What benefits have you realized?

Can't stand all the logging in and out of various SaaS products to "cut and paste" reporting. So this saves time. It keeps us plugged into the success of any team we work with. Real Time, templated data sets, and mashups from various SaaS products and point and click integrations make it all happen.

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AI
Mid-Market
(51-200 employees)
Validated Reviewer
Verified Current User
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"Simple"

What do you like best?

Simplicity is the name of the game here. This BI dashboard tool is best for non-developers who want an inexpensive tool for metrics refreshed daily. It connects well to Hubspot and a few other APIs with little effort. The out-of-the-box selection of metrics is pretty large. The block-space based UI is also pretty well designed and fun to look at. Plans are reasonably priced compared to other more expensive options like Grow and Domo. API is fairly reliable here with fewer data connection/refresh issues than Grow which would sometimes be flat out wrong at times with little reason or warning.

What do you dislike?

There isn't a lot of granular control here. Metrics pretty much come as they are and unless you have one of the highest plans, even filters are out of the question. Filters are included with the Query Builder level but this Query Builder title is a little misleading as you still don't have access to the data as a full table and there are no actual ways to Query with SQL. Because of this, date filters are very static and clunky too. You can only choose what options they give you (IE last week, this week, this year, year to date etc.) but more advanced ones like 'next year' or 'this year and next' which would be easy in SQL can't be made. Because of some of these rails, we are running into problems where deals aren't showing up in the pipeline totals because we are nearing the end of the year and our close date filter has to be set on this year because it requires a date range and "all-time" or "This year and next" isn't an option. API selection is getting there but it still lacks the variety of connections that Grow did. Our company uses Harvest as our time tracker and invoice platform but the Harvest API is very new and lacking invoice metrics. I'm sure these may come out soon but for now it is unusable for revenue metric purposes. No connection to Google sheets or CSV uploads so there really isn't any flexibility on data there either.

Recommendations to others considering the product:

Use if you need a simple dashboard tool and you don't know SQL or other coding languages.

What problems are you solving with the product? What benefits have you realized?

Automated reporting. Sales activity and performance metrics. SEO, SEM activity and performance metrics. Both of these work exactly as they should.

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N/A
Market Research
Small-Business
(2-10 employees)
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"Appealing, functional and multiversile. "

What do you like best?

It's simple, elegant, smooth and so far i've seen the best one out there. Why? Well first of all the function that you can "rotate" multiple dashboards on 1 single screen. Most competitors offer 1 screen that you have to change manual. But seeying the same (static in many cases) data for 8 hours on the same screen is kind of useless. Databox nailed it by making it possible to show multiple "dashboards" over time. I would definitly recommend it to any small/medium and even large compagnies. You can utilize it in so many ways. This exceeds the "data guy only" insights. With Databox the "data guy" can make things visual so easy for a full team/presentation or whatever. I'm in love!

What do you dislike?

From free to payed is a step from 0 to 1000. I would rather like to see a step from 0 to 250 or might even 0 to 500. Don't get me wrong, even their free account is superb. But for a small company the step from 0 to 1000 a year is pretty big.

Recommendations to others considering the product:

Try it. Can't say anything else. Just try it, it's a data playground for grownups.

What problems are you solving with the product? What benefits have you realized?

One centralized place. Easy to manage metric. So we solved having to login to multiple accounts with multiple "viewports" with multiple settings etc etc. It took away a big headache.

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Co-Founder
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
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"Excellent Data Reporting & Visualization Solution"

What do you like best?

Databox is fantastic at giving me one central point of reporting across multiple services. It's even better at enabling my agency to expedite client reporting and spend more time analyzing data instead of just compiling it.

One of the best things about it is the number of applications they integrate with. We use it for our clients, and we can finally pull in information from multiple systems quickly and make changes based on that. It also allows for new types of reporting that previously required a whole lot of excel mashups. We can track ad performance next to our CRM pipeline of deals from that source to a get a full picture of how things are being affected.

What do you dislike?

Not much to dislike. The team is really quick at adding new data sources and taking metric requests.

Recommendations to others considering the product:

Definitely start a trial. Connect as many data sources as you can, and pull in some templates to quickly see how it can help. Then, try having a monthly meeting using only databox instead of switching between services. You'll suddenly realize how much more efficient you can be with one reporting solution.

What problems are you solving with the product? What benefits have you realized?

Centralized Reporting is now much, much easier. I don't have to pull from a bunch of different systems to get a high-level report. I can spend more time analyzing data and less time pulling it together.

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Technical Account Manager
Internet
Mid-Market
(201-500 employees)
Validated Reviewer
Verified Current User
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"A startups best friend"

What do you like best?

As a bootstrapped startup, I love being able to have a one-stop shop for all my metrics. We use them to let us know if we're spending our time and efforts in the right places!

What do you dislike?

I have a vertical screen (portrait orientation) that I like to display metrics on. Wish I could design for that!

Recommendations to others considering the product:

Take the time to setup everything the right way. If you are (or have access to) a dev team, make sure you implement all the APIs you need. For most, the out of the box reporting and integrations will be plenty.

What problems are you solving with the product? What benefits have you realized?

Our startup, Omatum, is trying to tackle big problems in software. To validate our larger software PM product, we're validating with several consumerized micro-apps. Databox allows us to see metrics across these many different apps in one spot. Solves for messy reporting.

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Head Of Marketing
Information Technology and Services
Mid-Market
(51-200 employees)
Validated Reviewer
Verified Current User
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"Good visualisations and easy to use but a bit on the pricey side"

What do you like best?

The system is very easy to connect multiple data sources together and is very intuitive to use. I've tested other visualisation platforms and dashboard programs and it is fairly safe to say that Databox has been the smoothest from the get go.

What do you dislike?

Honestly, I think the pricing is not compelling enough for most earlier stage companies. The dashboards are a nice to have and it becomes a much harder proposition for the budget when a tool is a nice to have. The difference between free to the next tier ($60) is significant enough that there are other tools I'd rather spend $720 on. I dislike that there is no native Google Sheets connector which forces me to use Zapier as a stop gap measure.

Recommendations to others considering the product:

Check out the integrations and make sure it covers what you need. In our case, all of the major integrations we needed are included but it only includes 3 data connectors on the free plan so keep that in mind. We also use Zapier to connect custom data tracking sheets (like Google Sheets) to send data back and forth.

What problems are you solving with the product? What benefits have you realized?

Trying to get more attention on the KPI's we have as a company and not relying on the old google sheets practice most startups rely on. The KPI's are definitely out there for everyone to see now which is great and people are taking an active interest in what is going on.

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UM
Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
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"Very Conflicted!!"

What do you like best?

I love that it gives you real time results on one screen. This makes it so easy to check from a marketing agency perspective.

What do you dislike?

It's really confusing for clients. They usually hate it, never use it, or ask tons of questions. Once they figure it out, they really dislike that they can't personally change the date ranges.

Recommendations to others considering the product:

I think it can be a great tool if there's someone at your company to really take the time to learn how to navigate this system. It is a great tool to use if you're looking to consolidate the time it takes for social media reporting!

What problems are you solving with the product? What benefits have you realized?

It honestly makes gathering data for reporting a lot easier! Even with the downsides, it still saves me so much time when putting quarter reports together.

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Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
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"Databox is a Digital Marketer's Dream Come True"

What do you like best?

Ease of use, flexibility and just how fundamentally useul are the starting points. It saves so much time, gives you access to the numbers that matter and you can get an immediate snapshot of all your campaigns in one place. Going back to Google Analytics is a little painful after you've experienced Databox.

What do you dislike?

I honestly haven't found anything I "dislike" yet.

What problems are you solving with the product? What benefits have you realized?

When you have a lot of data coming in from multiple campaigns it's very easy to miss key signals that you need to make adjustments. Databox solves that. The biggest problem solver for me personally is the visible access to the data points and KPI's that matter to each specific campaign.

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Founder, Chief Innovation Officer
Information Technology and Services
Small-Business
(11-50 employees)
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Verified Current User
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"Easy to view all analytics simultaneously"

What do you like best?

I like that I can view all of my analytics in one location. I also like that the mobile app contains everything that the web version does. Poorly designed and non-data driven mobile apps is my number 1 reason for cancelling an app subscription.

What do you dislike?

I don't like that some of the social feeds are limited. For instance, I do not market through my company LinkedIn page, because people don't buy from companies, they buy from people. I market through my personal LinkedIn. However Databox doesn't allow my personal account to be the primary source of data.

What problems are you solving with the product? What benefits have you realized?

We wanted to be able to quantify our results; being able to put hard numbers to what we say has helped us immensely.

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Director of Marketing
Marketing and Advertising
Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
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"Game Changer for Directors and Executives Looking for Automated Reporting & Analytics"

What do you like best?

The platform is set up in a way that makes it very easy to connect your various data points before then building out your very own customized data walls and mobile reports.

What do you dislike?

It can be a little daunting starting your first few data walls and mobile reports. The building can be a bit overwhelming so someone who hasn't had a lot of time training and poking around in it.

Recommendations to others considering the product:

These guys are just getting up and running and are hungry to grow their market share. They're very helpful during the sales and implementation process and have heard and implemented a number of things we've suggested to them in terms of product improvements.

What problems are you solving with the product? What benefits have you realized?

While not adding any more reporting functionality than most any of your other platforms that have reporting included, Data Box does an incredible job taking all of that data and building out an integrated report to showcase how everything is connected and affecting each other. We've been able to finally pull in marketing, sales and customer service information all into one place and visualize it in a way that works for the different members of our team in an automated fashion! No more manual report generation for us!

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Founder
Marketing and Advertising
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
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"Best Dashboard To Date"

What do you like best?

I love all the different metrics this can track and the integrations. The dashboard is fully customizable and the ability to share & view on mobile phones is great! The integration with Zapier takes a little to understand it, but their support team setup an online meeting with me and walked me through the steps.

What do you dislike?

It would be great if we could embed the dashboard on our own sites. Not a deal breaker, but just a nice feature. Also, the connection with Zapier is a little cumbersome, but again the support was there to help me out.

What problems are you solving with the product? What benefits have you realized?

Right now I needed a live leaderboard with some different metrics, and this provides it for me.

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CEO
Information Technology and Services
Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
Review Source
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"Best dashboards we ever used!"

What do you like best?

Easy implementation, all KPIs on one screen and super mobile app. It really helps us to improve our work and stay focused.

What do you dislike?

We need more than 3 connectors, so we can not use free plan any more.

Recommendations to others considering the product:

Just start using it and start focusing on your goals.

What problems are you solving with the product? What benefits have you realized?

1. Data visualization

2. Focus on our goals

3. Save time (money) on reports

4. Better customer support (we seen all our tickets, time spend, all statistics on closing tickets)

5. Access to all needed data and reports by phone, with only one app

6. Increasing motivation - our marketing and sales dept have know how successful are they, all the time

7. Saving money - it is easy to add new sources

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Inbound Strategist
Marketing and Advertising
Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
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"The data aggregation and visualization tool I've been dreaming of!"

What do you like best?

The ability to connect multiple data sources to a single portal and build out a dashboard of data modules specific to my needs has been a real game changer for our agency. Additionally, the ability to enter goals and perform calculations between metrics is a huge opportunity for us to level up our reporting.

What do you dislike?

The designer interface is a little confusing at first, but was pretty easy to manipulate and maneuver once I got a good lay of the land.

Recommendations to others considering the product:

Databox is absolutely doing it right. They understand the critical pain points in capturing and arranging data in a way that valuable insights can be extrapolated. And the pace at which they've been tackling new functionalities that continue to add value to the product is impressive!

What problems are you solving with the product? What benefits have you realized?

To date, our monthly, quarterly, and annual campaign reporting has been an incredibly manual process. And the output we've included in our reports hasn't always provided actionable insights or groundbreaking optics. This is an opportunity to change that!