# Culture Shift Reviews **Vendor:** Culture Shift **Category:** [Whistleblowing Software](https://www.g2.com/categories/whistleblowing) **Average Rating:** 4.5/5.0 **Total Reviews:** 12 ## About Culture Shift Culture Shift provides a full reporting and case management system empowering organisations to truly tackle culture damaging behaviours. It helps organisations build a culture where people feel they belong, and are safe to speak up if they don’t. Key features include: Reporting Simple, user friendly reporting platform: Our reporting platform has been tested by the people that you want to speak up. Through research we have built a step-by-step process that gives anyone that has experienced or witnessed culture damaging behaviours the comfort they need to report safely. Build trust with anonymous reporting: The best way to overcome fear, is by giving people a way to speak up that feels comfortable for them. Align to your brand: The more that your people can see you taking ownership of your culture, the more they will trust you to speak up. So we give you the ability to align the platform to your brand for consistency and ownership. Provide early support with articles: A bank of ready written content providing learning and support resources to your community. HR Case Management Direct reports to the relevant team with fast and effective triage tools: Prioritise reports by risk, and manage individual case manager workloads to ensure every report is managed with the attention it deserves. Monitor and track progress with simple and dynamic workflows: Define and uphold your response strategy with trackable workflows to ensure that every report is managed correctly from submission to closure. Identify repeated activity with AI-powered name matching: Our AI-powered assistant automatically links names across reports to ensure high risks are quickly identified. Collect and store the data your organisations needs with custom forms: Introduce software that doesn’t force you to compromise your internal processes. Build trust and provide direct support with anonymous messaging: With two-way messaging you can continue to offer support, provide further clarification around the reporting process. Analytics Notice reporting changes: See changes in your headline reporting statistics and identify immediate areas for attention. With at a glance analytics you’ll always be prepared to share top-level insights with your organisation. Assess trends in detail: Analyse your organisational culture on a granular level with an analytics dashboard that gives you complete control. Monitor change over time: Use data to assess the impact of your culture management work over time. Compare time frames, or analyse the impact of time bound change initiatives. Activation Culture Shift are your partner in culture transformation. Our platform goes beyond reporting, to support end-to-end culture management and improve your workplace culture. Raise awareness or influence behaviour change with campaigns: Save time and money with our pre-designed behaviour change campaigns. Raise awareness, improve education, and build a speak up culture with our ready to go, easy to implement campaign packages. Guidance, whitepapers, and advice sheets helping your team to stay at the forefront of the culture management sector. Build reports for internal and external sharing to close the feedback loop between those willing to speak up and the action your team is taking. ## Culture Shift Pros & Cons **What users like:** - Users commend the **responsive customer support** by Culture Shift, enhancing collaborative improvements and community engagement. (6 reviews) - Users commend the **effective communication** from Culture Shift, ensuring support and collaboration throughout the platform experience. (4 reviews) - Users praise the **ease of use** of Culture Shift, highlighting its clear design and accessibility for reports and support. (3 reviews) - Users value the **responsive feedback management** of Culture Shift, fostering networking and collaboration among partners. (2 reviews) - Users praise the **implementation ease** of Culture Shift, appreciating the guidance and support throughout the process. (2 reviews) - Users value the **user-friendly and adaptable platform** of Culture Shift, enhancing the commitment to inclusivity and safety. (2 reviews) - Software Updates (2 reviews) - User Interface (2 reviews) - Users value the **adaptability** of Culture Shift, praising its user-friendly nature and commitment to inclusivity. (1 reviews) - Anonymity (1 reviews) **What users dislike:** - Users find the **cost of training prohibitive** due to budget constraints, especially in developing countries like Gambia. (3 reviews) - Users find the **inadequate reporting** on form data limits the effectiveness of Culture Shift's system. (1 reviews) - Users find the **language limitations** concerning, as the system feels overly English-focused, impacting usability for others. (1 reviews) - Users experience **update issues** with the system's tidiness, affecting the overall functionality and reporting capabilities. (1 reviews) ## Culture Shift Reviews ### 1. Great customer service and an easy to use platform. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Culture Shift?** No question is silly! The relationship managers are always happy to talk things through with you - everything from not quite understanding something to big ideas for future developments. The partner is in control of lots of the system updates so you can make them when is appropriate for you, again though if you get stuck someone is usually available to help. The system itself is very good but it's the added elements of working with Culture Shift which are a real benefit, such as the community of practice events and having the opportunity to regularly talk with others in the sector. Implementation was very easy, with lots of guidance provided about what questions to ask on reports and things to consider. **What do you dislike about Culture Shift?** Not much! Some parts of the system could be tidier, particularly when updating some elements. The reporting is very good but it's a shame you can't currently report on data entered into forms which are added to reports. It can feel a little English focused at times, which can be hard if based elsewhere in the UK. But I think that has improved in recent years. **What problems is Culture Shift solving and how is that benefiting you?** They are providing a secure way for individuals to report, both to access support and report anonymously. This helps us to provide a trusted way to access support, along with a safe way to store and report on data. ### 2. User-friendly and Comprehensive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** September 12, 2025 **What do you like best about Culture Shift?** I’ve found the Culture Shift platform, and particularly the Report and Support system, to be an invaluable part of our University community. It plays a vital role in fostering a safer, more inclusive, and supportive environment for both students and staff. I use it daily, along with other staff in Human Resources and our Student Wellbeing services. One of the aspects I value most is its accessibility and ease of use. The system is clear, straightforward, and well-designed, which means people can make a report or seek advice without unnecessary barriers. The ability to edit the dashboard has been integral to responding quickly to things like new regulations - I can do it myself without having to go back and forth via email. The option to report either anonymously, including messaging anonymously, or with contact details adds an extra layer of reassurance. It empowers individuals to come forward in a way that feels right for them, and that flexibility is crucial in sensitive situations. Another strength is how comprehensive the system feels. It doesn’t just serve as a reporting tool - it also acts as an educational and supportive resource. The platform signposts users towards our own organisational policies, guidance, and wellbeing services, ensuring that anyone affected by an issue knows exactly where they can turn for further help. This combination of reporting and resources makes it more than just a system; it feels like part of a wider culture of care and accountability. The analytical tools that are available are useful, as well, for reporting to my organisation and for tracking issues in real time - they're easy to use and make data analysis much more user-friendly than a lot of other platforms I've worked with. The staff at Culture Shift are also positive and always responsive. They curate a community of users and draw on our experiences and skills to improve the platform, holding in person community sessions each year as well as monthling online sessions that allow us to come together and discuss trends and issues we may be having. This is, perhaps, the most unique aspect of Culture Shift, and one that sets them apart from other systems. **What do you dislike about Culture Shift?** I honestly can't think of one, as it makes this particular aspect of my job more efficient than it would be otherwise. **What problems is Culture Shift solving and how is that benefiting you?** Sensitive reporting, a comprehensive source of information that is required by the OfS, data analysis - Culture Shift addresses each of these with an intuitive, easy to use system and readily available, personalised support. ### 3. Great support and aftercare from all the team at culture shift **Rating:** 5.0/5.0 stars **Reviewed by:** harnek p. | Dignity and Respect Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2025 **What do you like best about Culture Shift?** Great and quick communication on any issues, we are new to setting up Report and Support platform here at Bradford. The support given during implementation was excellent and this has continued through access to working groups and regular updates received **What do you dislike about Culture Shift?** Not really any downsides as such, perhaps given the current financial crisis to be able to attend in person, we could have access to online attendance at annual meetings and events. **What problems is Culture Shift solving and how is that benefiting you?** we are addressing the reporting of bullying and harassment issues at our university. We adapted the platform to suit our needs rather than a standard type. This has complemented some of policies such as dignity and respect and gives us an alternative method of anonymous reporting ### 4. An amazing leading and pioneering company **Rating:** 5.0/5.0 stars **Reviewed by:** Stefan P. | Diversity and Engagement Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 02, 2025 **What do you like best about Culture Shift?** What I like best about Culture Shift is the genuine commitment to creating safer, more inclusive environments through a platform that is both user-friendly and adaptable. The team does truly listen to the needs of their customers/partners and works collaboratively to create long lasting change. **What do you dislike about Culture Shift?** There’s very little to dislike, but one area I’d love to see developed further is a deeper integration of broader EDI-focused tools and features within the platform. Given Culture Shift’s incredible potential and commitment to inclusion, I think there’s real scope to expand even further into areas like intersectionality, accessibility, and systemic bias. **What problems is Culture Shift solving and how is that benefiting you?** Culture Shift is solving several issues around reporting, responding to, and ultimately preventing harassment, bullying, discrimination, and other forms of misconduct within institutions. Before using the platform, reporting pathways were often unclear, inconsistent, or inaccessible, which discouraged individuals from coming forward. Culture Shift has transformed this by providing a safe, anonymous, and user-friendly space where students and staff can raise concerns with confidence. ### 5. Culture Shift is passionate about making a difference **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Culture Shift?** A well defined purpose and platform that supports this. Commitment to community and collaborative learning to make improvements that have impact. Experts that keep up with changing policy, regulation and requirements. Approachable and and responsive customer support during the implementation stage. Integration into the organisation supported by variety of communications materials and templates. The design and set up is important to get right - specific to the organisation and it takes time to work through this but is well supported. **What do you dislike about Culture Shift?** When budgets are so strapped, the additional cost to attend training and development can be prohibitive. Scrutiny on investment and ROI is challenging. **What problems is Culture Shift solving and how is that benefiting you?** Working with Culture Shift and the introduction of Report & Support means that we have a consistent approach to enable reporting of inappropriate behaviour across our community of students, staff and visitors, and across multiple campus locations. ### 6. Excellent service from Culture Shift **Rating:** 5.0/5.0 stars **Reviewed by:** Mark W. | Head of University Wellbeing and Inclusion, Enterprise (> 1000 emp.) **Reviewed Date:** September 12, 2025 **What do you like best about Culture Shift?** Always responsive to feedback and to requests for advice and support. **What do you dislike about Culture Shift?** nothing to say here! Working with Culture Shift has been straightforward. **What problems is Culture Shift solving and how is that benefiting you?** Culture Shift provide us with the Report and Support tool and connected services. This allows our students and staff to report issues of concern or to seek helpful advice directly from the site. ### 7. Great customer service, responsive mindset, values-led organisation. **Rating:** 4.0/5.0 stars **Reviewed by:** Spencer D. | Head of Advice and Response, Enterprise (> 1000 emp.) **Reviewed Date:** August 27, 2025 **What do you like best about Culture Shift?** - Responsive customer service - Values-driven company - In-person user support as well as online - Intuitive platform design **What do you dislike about Culture Shift?** There were issues with the system identifying multiple reports in the same name, but Culture Shift sorted that issue. **What problems is Culture Shift solving and how is that benefiting you?** - Reporting on case types and numbers - Acting as a central 'workpad' for cases - Informing users and other stakeholders on essential reporting and support information ### 8. The Culture Shift team has been very supportive and responsive, and the platform is user-friendly. **Rating:** 3.5/5.0 stars **Reviewed by:** Dawda S. | EDI Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Culture Shift?** Responsiveness of the Culture Shift Team. Sharing of relevant materials **What do you dislike about Culture Shift?** The cost of some training is high for sites/partners in developing countries like Gambia. **What problems is Culture Shift solving and how is that benefiting you?** Accessible reporting platform for the majority of our staff. Access to support. Confidentiality of information. records and case management ### 9. Very useful tool for supporting students who make a complaint **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** September 04, 2025 **What do you like best about Culture Shift?** As a platform, I find the functionality very accessible and easy use. It is straight forward to edit supporting articles and upload images etc to make it relevant to our setting. **What do you dislike about Culture Shift?** We have had some teething problems with recent changes we have made to the package but I am confident that these will be resolved. **What problems is Culture Shift solving and how is that benefiting you?** It gives us a platform where complaints can be recorded and stored securely. We are then able to address concerns raised and support students where necessary. ### 10. Partnership **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2025 **What do you like best about Culture Shift?** their ability and willingness to bring partners together for developing and sharing ideas and good practice, listen and take feedback and enabling networking opportunities with other HEIs. **What do you dislike about Culture Shift?** I have no dislikes or concerns about using culture shift **What problems is Culture Shift solving and how is that benefiting you?** better us of the case management function. ### 11. Great platform for students seeking support for highly sensitive and personal issues **Rating:** 3.5/5.0 stars **Reviewed by:** Denise C. | Student Wellbeing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 12, 2025 **What do you like best about Culture Shift?** Security of platform, easy to navigate and data capture **What do you dislike about Culture Shift?** Costs have spiralled for the incoming year **What problems is Culture Shift solving and how is that benefiting you?** Its providing us with a mechanism for capturing sensitive student information and providing support to those students ### 12. experts in the field and great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** September 03, 2025 **What do you like best about Culture Shift?** responsive and adaptable to suit our specific requirements **What do you dislike about Culture Shift?** It would be good to be able to design the formatting of the landing page and 'support' and 'report' pages **What problems is Culture Shift solving and how is that benefiting you?** providing one place for our community to disclose and get support enabling our organisation to better monitor prevalence and therefore respond with necessary policy and practice changes - [View Culture Shift pricing details and edition comparison](https://www.g2.com/products/culture-shift/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-22+08%3A20%3A21+-0500&secure%5Bsession_id%5D=527b9212-c0db-40c5-940e-576ea3f9f1e7&secure%5Btoken%5D=3fa84786ab31eb2f85d2c26c14fb3f0fb3b5bba15abd5e4afb27cf98894caa20&format=llm_user) ## Culture Shift Features **Platform Basics** - Reporting - Secure - Performance **Investigation** - Separate Workflows - Anonymity - Documentation - Confidentiality **Platform Additional Functionality** - Mobility - Internal promotion **Access** - Integration - Assignment - Collaborative **Platform Data** - Dashboard - Alerts and Notifications - Case Management **Employee Experience** - Policy - Multi-channel - Cross-platform **Generative AI** - AI Text Summarization **Generative AI** - AI Text Summarization ## Top Culture Shift Alternatives - [EasyLlama](https://www.g2.com/products/easyllama/reviews) - 4.8/5.0 (395 reviews) - [Leapsome](https://www.g2.com/products/leapsome/reviews) - 4.8/5.0 (2,358 reviews) - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) - 4.5/5.0 (2,257 reviews)