--- title: Culture Shift Reviews meta\_title: 'Culture Shift Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 12 reviews by the users' company size, role or industry to find out how Culture Shift works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 12 scale: '5' date\_modified: '2026-08-07' parent\_category: name: HR url: https://www.g2.com/categories/hr --- ### Culture Shift Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **responsive customer support** that enhances their experience and aids in effective platform implementation. [(6 mentions)](https://www.g2.com/products/culture-shift/reviews?filters%5Bsentiment_snippet%5D=2224444&qs=pros-and-cons#reviews) Users value the **effective communication** and support from Culture Shift, enhancing collaboration and responsiveness within the community. [(4 mentions)](https://www.g2.com/products/culture-shift/reviews?filters%5Bsentiment_snippet%5D=2224524&qs=pros-and-cons#reviews) Users highlight the **system’s accessibility and user-friendly design** , facilitating seamless reporting and support within the community. [(3 mentions)](https://www.g2.com/products/culture-shift/reviews?filters%5Bsentiment_snippet%5D=2268111&qs=pros-and-cons#reviews) Users appreciate the **responsiveness to feedback** , enhancing collaboration and networking opportunities within the community. [(2 mentions)](https://www.g2.com/products/culture-shift/reviews?filters%5Bsentiment_snippet%5D=2224428&qs=pros-and-cons#reviews) Users find **implementation easy** , appreciating the guidance and ongoing support from Culture Shift throughout the process. [(2 mentions)](https://www.g2.com/products/culture-shift/reviews?filters%5Bsentiment_snippet%5D=2224452&qs=pros-and-cons#reviews) Users find the **cost of attending training** with Culture Shift to be prohibitively expensive, especially for budget-strapped organizations. [(3 mentions)](https://www.g2.com/products/culture-shift/reviews?filters%5Bsentiment_snippet%5D=2268122&qs=pros-and-cons#reviews) Users find the **reporting inadequate** as it lacks support for data from added forms, limiting functionality. [(1 mentions)](https://www.g2.com/products/culture-shift/reviews?filters%5Bsentiment_snippet%5D=2268096&qs=pros-and-cons#reviews) Users find the **English-focused language limitations** can make the system less accessible for international users. [(1 mentions)](https://www.g2.com/products/culture-shift/reviews?filters%5Bsentiment_snippet%5D=2268213&qs=pros-and-cons#reviews) Users notice **update issues** that hinder system tidiness and functionality, impacting overall user experience. [(1 mentions)](https://www.g2.com/products/culture-shift/reviews?filters%5Bsentiment_snippet%5D=2268143&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Culture Shift ##### 1. Customer Support Users value the **responsive customer support** that enhances their experience and aids in effective platform implementation. [ See 6 mentions ](https://www.g2.com/products/culture-shift/reviews?filters%5Bsentiment_snippet%5D=2224444&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Enterprise (\> 1000 emp.) 4.5/5 "Culture Shift is passionate about making a difference" What do you like about Culture Shift? A well defined purpose and platform that supports this. Commitment to community and collaborative learning to make improvements that have impact. Ex ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Great customer service and an easy to use platform." What do you like about Culture Shift? No question is silly! The relationship managers are always happy to talk things through with you - everything from not quite understanding something t ##### 2. Communication Users value the **effective communication** and support from Culture Shift, enhancing collaboration and responsiveness within the community. [ See 4 mentions ](https://www.g2.com/products/culture-shift/reviews?filters%5Bsentiment_snippet%5D=2224524&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Enterprise (\> 1000 emp.) 4.5/5 "Culture Shift is passionate about making a difference" What do you like about Culture Shift? A well defined purpose and platform that supports this. Commitment to community and collaborative learning to make improvements that have impact. Ex ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "User-friendly and Comprehensive" What do you like about Culture Shift? I’ve found the Culture Shift platform, and particularly the Report and Support system, to be an invaluable part of our University community. It plays ##### 3. Ease of Use Users highlight the **system’s accessibility and user-friendly design** , facilitating seamless reporting and support within the community. [ See 3 mentions ](https://www.g2.com/products/culture-shift/reviews?filters%5Bsentiment_snippet%5D=2268111&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "User-friendly and Comprehensive" What do you like about Culture Shift? I’ve found the Culture Shift platform, and particularly the Report and Support system, to be an invaluable part of our University community. It plays DC Denise C. Enterprise (\> 1000 emp.) 3.5/5 "Great platform for students seeking support for highly sensitive and personal issues" What do you like about Culture Shift? Security of platform, easy to navigate and data capture ##### 4. Feedback Management Users appreciate the **responsiveness to feedback** , enhancing collaboration and networking opportunities within the community. [ See 2 mentions ](https://www.g2.com/products/culture-shift/reviews?filters%5Bsentiment_snippet%5D=2224428&qs=pros-and-cons#reviews) See Related User Reviews MW Mark W. Enterprise (\> 1000 emp.) 5.0/5 "Excellent service from Culture Shift" What do you like about Culture Shift? Always responsive to feedback and to requests for advice and support. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Partnership" What do you like about Culture Shift? their ability and willingness to bring partners together for developing and sharing ideas and good practice, listen and take feedback and enabling net ##### 5. Implementation Ease Users find **implementation easy** , appreciating the guidance and ongoing support from Culture Shift throughout the process. [ See 2 mentions ](https://www.g2.com/products/culture-shift/reviews?filters%5Bsentiment_snippet%5D=2224452&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Great customer service and an easy to use platform." What do you like about Culture Shift? No question is silly! The relationship managers are always happy to talk things through with you - everything from not quite understanding something t HP harnek p. Mid-Market (51-1000 emp.) 5.0/5 "Great support and aftercare from all the team at culture shift" What do you like about Culture Shift? Great and quick communication on any issues, we are new to setting up Report and Support platform here at Bradford. The support given during implement ### Top Cons or Disadvantages of Culture Shift ##### 1. Expensive Users find the **cost of attending training** with Culture Shift to be prohibitively expensive, especially for budget-strapped organizations. [ See 3 mentions ](https://www.g2.com/products/culture-shift/reviews?filters%5Bsentiment_snippet%5D=2268122&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Enterprise (\> 1000 emp.) 4.5/5 "Culture Shift is passionate about making a difference" What do you dislike about Culture Shift? When budgets are so strapped, the additional cost to attend training and development can be prohibitive. Scrutiny on investment and ROI is challengi DC Denise C. Enterprise (\> 1000 emp.) 3.5/5 "Great platform for students seeking support for highly sensitive and personal issues" What do you dislike about Culture Shift? Costs have spiralled for the incoming year ##### 2. Inadequate Reporting Users find the **reporting inadequate** as it lacks support for data from added forms, limiting functionality. [ See 1 mentions ](https://www.g2.com/products/culture-shift/reviews?filters%5Bsentiment_snippet%5D=2268096&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Great customer service and an easy to use platform." What do you dislike about Culture Shift? Not much! Some parts of the system could be tidier, particularly when updating some elements. The reporting is very good but it's a shame you can't cu ##### 3. Language Limitations Users find the **English-focused language limitations** can make the system less accessible for international users. [ See 1 mentions ](https://www.g2.com/products/culture-shift/reviews?filters%5Bsentiment_snippet%5D=2268213&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Great customer service and an easy to use platform." What do you dislike about Culture Shift? Not much! Some parts of the system could be tidier, particularly when updating some elements. The reporting is very good but it's a shame you can't cu ##### 4. Update Issues Users notice **update issues** that hinder system tidiness and functionality, impacting overall user experience. [ See 1 mentions ](https://www.g2.com/products/culture-shift/reviews?filters%5Bsentiment_snippet%5D=2268143&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Great customer service and an easy to use platform." What do you dislike about Culture Shift? Not much! Some parts of the system could be tidier, particularly when updating some elements. The reporting is very good but it's a shame you can't cu ## Top-Rated Alternatives [ ![EasyLlama](https://images.g2crowd.com/uploads/product/hd_favicon/f548fd80524f8667de9454eb2db20020/easyllama.svg "EasyLlama") EasyLlama 4.8/5(439) ](https://www.g2.com/products/easyllama/reviews) [ ![HiBob HRIS](https://images.g2crowd.com/uploads/product/hd_favicon/747d84973dfb2a08f476b0676c949d65/hibob-hris.svg "HiBob HRIS") HiBob HRIS 4.5/5(2,628) ](https://www.g2.com/products/hibob-hris/reviews) [ ![Leapsome](https://images.g2crowd.com/uploads/product/hd_favicon/443b2f16a8c137624357605baeb1b528/leapsome.svg "Leapsome") Leapsome 4.8/5(2,540) ](https://www.g2.com/products/leapsome/reviews) [ View All Alternatives ](https://www.g2.com/products/culture-shift/competitors/alternatives) ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Enterprise (\> 1000 emp.) 9/18/2025 "Great customer service and an easy to use platform." 4/5 What do you like best about Culture Shift? No question is silly! The relationship managers are always happy to talk things through with you - everything from not quite understanding something to big ideas for future developments. The partner is in control of lots of the system updates so you can make them when is appropriate for you, again though if you get stuck someone is usually available to help. The system itself is very good but it's the added elements of working with Culture Shift which are a real benefit, such as the community of practice events and having the opportunity to regularly talk with others in the sector. Implementation was very easy, with lots of guidance provided about what questions to ask on reports and things to consider. Review collected by and hosted on G2.com. What do you dislike about Culture Shift? Not much! Some parts of the system could be tidier, particularly when updating some elements. The reporting is very good but it's a shame you can't currently report on data entered into forms which are added to reports. It can feel a little English focused at times, which can be hard if based elsewhere in the UK. But I think that has improved in recent years. Review collected by and hosted on G2.com. What problems is Culture Shift solving and how is that benefiting you? They are providing a secure way for individuals to report, both to access support and report anonymously. This helps us to provide a trusted way to access support, along with a safe way to store and report on data. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Human Resources](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Human Resources") AH Verified User in Human Resources Enterprise (\> 1000 emp.) 9/12/2025 "User-friendly and Comprehensive" 5/5 What do you like best about Culture Shift? I’ve found the Culture Shift platform, and particularly the Report and Support system, to be an invaluable part of our University community. It plays a vital role in fostering a safer, more inclusive, and supportive environment for both students and staff. I use it daily, along with other staff in Human Resources and our Student Wellbeing services. One of the aspects I value most is its accessibility and ease of use. The system is clear, straightforward, and well-designed, which means people can make a report or seek advice without unnecessary barriers. The ability to edit the dashboard has been integral to responding quickly to things like new regulations - I can do it myself without having to go back and forth via email. The option to report either anonymously, including messaging anonymously, or with contact details adds an extra layer of reassurance. It empowers individuals to come forward in a way that feels right for them, and that flexibility is crucial in sensitive situations. Another strength is how comprehensive the system feels. It doesn’t just serve as a reporting tool - it also acts as an educational and supportive resource. The platform signposts users towards our own organisational policies, guidance, and wellbeing services, ensuring that anyone affected by an issue knows exactly where they can turn for further help. This combination of reporting and resources makes it more than just a system; it feels like part of a wider culture of care and accountability. The analytical tools that are available are useful, as well, for reporting to my organisation and for tracking issues in real time - they're easy to use and make data analysis much more user-friendly than a lot of other platforms I've worked with. The staff at Culture Shift are also positive and always responsive. They curate a community of users and draw on our experiences and skills to improve the platform, holding in person community sessions each year as well as monthling online sessions that allow us to come together and discuss trends and issues we may be having. This is, perhaps, the most unique aspect of Culture Shift, and one that sets them apart from other systems. Review collected by and hosted on G2.com. What do you dislike about Culture Shift? I honestly can't think of one, as it makes this particular aspect of my job more efficient than it would be otherwise. Review collected by and hosted on G2.com. What problems is Culture Shift solving and how is that benefiting you? Sensitive reporting, a comprehensive source of information that is required by the OfS, data analysis - Culture Shift addresses each of these with an intuitive, easy to use system and readily available, personalised support. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic HP harnek p. Dignity and Respect Manager Mid-Market (51-1000 emp.) 8/27/2025 "Great support and aftercare from all the team at culture shift" 5/5 What do you like best about Culture Shift? Great and quick communication on any issues, we are new to setting up Report and Support platform here at Bradford. The support given during implementation was excellent and this has continued through access to working groups and regular updates received Review collected by and hosted on G2.com. What do you dislike about Culture Shift? Not really any downsides as such, perhaps given the current financial crisis to be able to attend in person, we could have access to online attendance at annual meetings and events. Review collected by and hosted on G2.com. What problems is Culture Shift solving and how is that benefiting you? we are addressing the reporting of bullying and harassment issues at our university. We adapted the platform to suit our needs rather than a standard type. This has complemented some of policies such as dignity and respect and gives us an alternative method of anonymous reporting Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic SP Stefan P. Diversity and Engagement Manager Enterprise (\> 1000 emp.) 4/2/2025 "An amazing leading and pioneering company" 5/5 What do you like best about Culture Shift? What I like best about Culture Shift is the genuine commitment to creating safer, more inclusive environments through a platform that is both user-friendly and adaptable. The team does truly listen to the needs of their customers/partners and works collaboratively to create long lasting change. Review collected by and hosted on G2.com. What do you dislike about Culture Shift? There’s very little to dislike, but one area I’d love to see developed further is a deeper integration of broader EDI-focused tools and features within the platform. Given Culture Shift’s incredible potential and commitment to inclusion, I think there’s real scope to expand even further into areas like intersectionality, accessibility, and systemic bias. Review collected by and hosted on G2.com. What problems is Culture Shift solving and how is that benefiting you? Culture Shift is solving several issues around reporting, responding to, and ultimately preventing harassment, bullying, discrimination, and other forms of misconduct within institutions. Before using the platform, reporting pathways were often unclear, inconsistent, or inaccessible, which discouraged individuals from coming forward. Culture Shift has transformed this by providing a safe, anonymous, and user-friendly space where students and staff can raise concerns with confidence. Review collected by and hosted on G2.com. Show More 4/5/2025 Current UserValidated ReviewerSource: Organic ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") IH Verified User in Higher Education Enterprise (\> 1000 emp.) 9/18/2025 "Culture Shift is passionate about making a difference" 4.5/5 What do you like best about Culture Shift? A well defined purpose and platform that supports this. Commitment to community and collaborative learning to make improvements that have impact. Experts that keep up with changing policy, regulation and requirements. Approachable and and responsive customer support during the implementation stage. Integration into the organisation supported by variety of communications materials and templates. The design and set up is important to get right - specific to the organisation and it takes time to work through this but is well supported. Review collected by and hosted on G2.com. What do you dislike about Culture Shift? When budgets are so strapped, the additional cost to attend training and development can be prohibitive. Scrutiny on investment and ROI is challenging. Review collected by and hosted on G2.com. What problems is Culture Shift solving and how is that benefiting you? Working with Culture Shift and the introduction of Report & Support means that we have a consistent approach to enable reporting of inappropriate behaviour across our community of students, staff and visitors, and across multiple campus locations. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic MW Mark W. Head of University Wellbeing and Inclusion Enterprise (\> 1000 emp.) 9/12/2025 "Excellent service from Culture Shift" 5/5 What do you like best about Culture Shift? Always responsive to feedback and to requests for advice and support. Review collected by and hosted on G2.com. What do you dislike about Culture Shift? nothing to say here! Working with Culture Shift has been straightforward. Review collected by and hosted on G2.com. What problems is Culture Shift solving and how is that benefiting you? Culture Shift provide us with the Report and Support tool and connected services. This allows our students and staff to report issues of concern or to seek helpful advice directly from the site. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SD Spencer D. Head of Advice and Response Enterprise (\> 1000 emp.) 8/27/2025 "Great customer service, responsive mindset, values-led organisation." 4/5 What do you like best about Culture Shift? - Responsive customer service - Values-driven company - In-person user support as well as online - Intuitive platform design Review collected by and hosted on G2.com. What do you dislike about Culture Shift? There were issues with the system identifying multiple reports in the same name, but Culture Shift sorted that issue. Review collected by and hosted on G2.com. What problems is Culture Shift solving and how is that benefiting you? - Reporting on case types and numbers - Acting as a central 'workpad' for cases - Informing users and other stakeholders on essential reporting and support information Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Dawda S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dawda S.") DS Dawda S. EDI Manager Enterprise (\> 1000 emp.) 9/11/2025 "The Culture Shift team has been very supportive and responsive, and the platform is user-friendly." 3.5/5 What do you like best about Culture Shift? Responsiveness of the Culture Shift Team. Sharing of relevant materials Review collected by and hosted on G2.com. What do you dislike about Culture Shift? The cost of some training is high for sites/partners in developing countries like Gambia. Review collected by and hosted on G2.com. What problems is Culture Shift solving and how is that benefiting you? Accessible reporting platform for the majority of our staff. Access to support. Confidentiality of information. records and case management Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Mid-Market (51-1000 emp.) 9/4/2025 "Very useful tool for supporting students who make a complaint" 4.5/5 What do you like best about Culture Shift? As a platform, I find the functionality very accessible and easy use. It is straight forward to edit supporting articles and upload images etc to make it relevant to our setting. Review collected by and hosted on G2.com. What do you dislike about Culture Shift? We have had some teething problems with recent changes we have made to the package but I am confident that these will be resolved. Review collected by and hosted on G2.com. What problems is Culture Shift solving and how is that benefiting you? It gives us a platform where complaints can be recorded and stored securely. We are then able to address concerns raised and support students where necessary. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Mid-Market (51-1000 emp.) 8/29/2025 "Partnership" 4.5/5 What do you like best about Culture Shift? their ability and willingness to bring partners together for developing and sharing ideas and good practice, listen and take feedback and enabling networking opportunities with other HEIs. Review collected by and hosted on G2.com. What do you dislike about Culture Shift? I have no dislikes or concerns about using culture shift Review collected by and hosted on G2.com. What problems is Culture Shift solving and how is that benefiting you? better us of the case management function. Review collected by and hosted on G2.com. 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