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I’ve found the Culture Shift platform, and particularly the Report and Support system, to be an invaluable part of our University community. It plays a vital role in fostering a safer, more inclusive, and supportive environment for both students and staff. I use it daily, along with other staff in Human Resources and our Student Wellbeing services.
One of the aspects I value most is its accessibility and ease of use. The system is clear, straightforward, and well-designed, which means people can make a report or seek advice without unnecessary barriers. The ability to edit the dashboard has been integral to responding quickly to things like new regulations - I can do it myself without having to go back and forth via email. The option to report either anonymously, including messaging anonymously, or with contact details adds an extra layer of reassurance. It empowers individuals to come forward in a way that feels right for them, and that flexibility is crucial in sensitive situations.
Another strength is how comprehensive the system feels. It doesn’t just serve as a reporting tool - it also acts as an educational and supportive resource. The platform signposts users towards our own organisational policies, guidance, and wellbeing services, ensuring that anyone affected by an issue knows exactly where they can turn for further help. This combination of reporting and resources makes it more than just a system; it feels like part of a wider culture of care and accountability.
The analytical tools that are available are useful, as well, for reporting to my organisation and for tracking issues in real time - they're easy to use and make data analysis much more user-friendly than a lot of other platforms I've worked with.
The staff at Culture Shift are also positive and always responsive. They curate a community of users and draw on our experiences and skills to improve the platform, holding in person community sessions each year as well as monthling online sessions that allow us to come together and discuss trends and issues we may be having. This is, perhaps, the most unique aspect of Culture Shift, and one that sets them apart from other systems. Review collected by and hosted on G2.com.
I honestly can't think of one, as it makes this particular aspect of my job more efficient than it would be otherwise. Review collected by and hosted on G2.com.
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