CS PracticeWorks Reviews & Product Details

CS PracticeWorks Overview

What is CS PracticeWorks?

CS PracticeWorks gives you access information with features and scheduling that focuses on automation and is driven by the scheduler to help you manage your practice.

CS PracticeWorks Details
Product Description

CS PracticeWorks gives you access information with features and scheduling that focuses on automation and is driven by the scheduler to help you manage your practice.


Seller Details
Seller
Carestream Dental
HQ Location
Atlanta, GA
Twitter
@CarestreamDentl
6,770 Twitter followers
LinkedIn® Page
www.linkedin.com
1,199 employees on LinkedIn®
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CS PracticeWorks Reviews

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Scheduling Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It has a lot of different options / tools that I can use while organizing recall patients. Review collected by and hosted on G2.com.

What do you dislike?

Some of the steps are more complicated than they need to be. Not super user-friendly. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you're not computer savvy then i wouldn't recommend this software. There are a lot of better ones on the market. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Not having any problems at the moment, but when I do I call Carestream and they help me out. Review collected by and hosted on G2.com.

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UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Easy to move in and flip to what you need in a patients chart. Review collected by and hosted on G2.com.

What do you dislike?

Would love to be more than 1 user friendly with patients charts. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

easy to use Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Electronic record keeping on our patients Review collected by and hosted on G2.com.

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AH
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The quality of the integrated imaging is excellent. The corresponding imaging products are easy to use & care for. Product ingenuity for the functionality of manipulating the images and the ability to use those products for creating outstanding images is heads above other software. The ease of using the software with the integrated products is outstanding. Review collected by and hosted on G2.com.

What do you dislike?

The software has a limit of one person accessing a chart or its corresponding records at a time. So the doctor can't be in the chart while the front desk is trying to schedule the patient, or the front desk can not access the insurance while the chart is open without limitations on it. The ledger portion can be difficult to follow in complicated insurance cases. There are also glitches that the company is aware of but don't make the customers aware of until you call in with an issue then they inform you of the need to update the software again. Updating the software is time consuming and glitchy. Contacting customer support is time consuming. In January you can almost forget getting hold of them. If you chose the call back option, it takes them two weeks to call you back. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Outstanding imaging is the greatest asset. This software can be used as a paperless system, we have become as paperless as possible with this software. Review collected by and hosted on G2.com.

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Office manager
Health, Wellness and Fitness
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Very user friendly, have used for many years Review collected by and hosted on G2.com.

What do you dislike?

Not able to email a patient their receipt within Practiceworks Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It handles everything from appointments to accounts receivable. We can run reports to see how business is doing Review collected by and hosted on G2.com.

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UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

There isn't anything that I like about the program. The clipboard is cute with the little yellow sticky notes. Review collected by and hosted on G2.com.

What do you dislike?

Everything, from the way we have to enter the treatment plans and completed, to the prescriptions, the pan. the fact that they cant check out if we have it up in the back. So dealing with a lot of yelling and attitudes about the forgotten charting modules... Review collected by and hosted on G2.com.

Recommendations to others considering the product:

it's just not user friendly. time consuming, inconvenient and too difficult!!! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

none, and none Review collected by and hosted on G2.com.

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