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By Crossing Minds
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Monitoring
Monitor the behavior of website and online store visitors
Targeting
Ability to target website visitors based on behavioral patterns
Guided Selling
Adapt the selling process to each visitor, including content and pricing
Library
Provide a library of templates for various purposes such as website engagement or e-commerce
Customization
13 reviewers of Crossing Minds have provided feedback on this feature.
Allows users to customize templates and use them on multiple channels easily
Optimization
As reported in 12 Crossing Minds reviews.
Track the performance of different versions of templates and suggest optimizations
Recommendation
As reported in 14 Crossing Minds reviews.
Recommend products based on order history and online behavior
Content
Based on 10 Crossing Minds reviews.
Provide custom content to website visitors based on their online behavior
Cart Abandonment
This feature was mentioned in 10 Crossing Minds reviews.
Deliver messages targeted at buyers who are about to leave an online store
Search
Optimize search based on the role of the user or inventory availability
Personalization Engine
As reported in 13 Crossing Minds reviews.
Machine learning or artificial intelligence that powers the personalization features of the platform.
Product Recommendations
Tools to automatically recommend products to a customer based on their viewing or purchasing history.
A/B Testing
This feature was mentioned in 14 Crossing Minds reviews.
The ability to test various configurations and recommendations to determine which are most successful with customers.
Personalized Messaging
Tools to create personalized messaging based on customer data collected from purchases or viewing history.
Web
Integrate personalized content and recommendations on websites
Email
Define customized email templates which are sent automatically
Mobile
Include personalization features that are mobile-friendly and responsive
Provides native A/B testing for content and campaigns.
Customer Profiles
Allows users to build and analyze customer profiles.
Behavioral Targeting
Presents messaging depending on customer behavior.
Contextual Targeting
Presents messaging depending on customer context.
Geofencing
Content triggered by customer's given geolocation.
Triggered Emails
Emails triggered by customer activity or behavior.
Triggered Messages
Messages triggered by customer activity or behavior.
Recommendation Engine
10 reviewers of Crossing Minds have provided feedback on this feature.
Provides recommendations based on customer metrics.
Personalized Discounts
Calculates and presents customized discounts.
Website Personalization
11 reviewers of Crossing Minds have provided feedback on this feature.
Personalizes web experiences and presented content based on customer metrics.
Marketing Campaigns
As reported in 10 Crossing Minds reviews.
The ability to create and customize marketing campaigns based on user data.
Reports & Analytics
Easily digestible visual representations of data collected by the platform.
User Data
As reported in 11 Crossing Minds reviews.
Data collected from customers to be analyzed by analytics tools or other e-commerce software.
Integrations
The ability to integrate with a variety of e-commerce software platforms in order to share data and other functionality.
Integration
Supports integration with multiple data sources for seamless data input.
Training Data
Enhances output accuracy and speed through efficient ingestion and processing of training data.
Actionable Insights
Generates actionable insights by applying learned patterns to key issues.
Algorithm
Continuously improves and adapts to new data using specified algorithms.
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives