--- title: Cratio CRM Software Reviews meta_title: 'Cratio CRM Software Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Cratio CRM Software works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 4 scale: '5' date_modified: '2026-03-22' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Cratio CRM Software Reviews **Vendor:** Cratio Software **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.8/5.0 **Total Reviews:** 4 ## About Cratio CRM Software Cratio CRM Software is a cloud and mobile CRM software that enables organizations to manage entire sales process efficiently from a single platform. Cratio CRM is simple to use, affordable & customizable. The software has all required features for complete sales automation. Product Features Lead Management System Capture Lead Automatically Distribute Leads to Sales Team Send Personalized Email & SMS to Clients Identify & Focus on Hot/Winning Leads Customize Lead Screen to Suit Your Business Monitor Lead Status with Timeline & User Activities Sales Activities Management Plan, Assign, Track Review - Calls, Tasks & Visits Send Email/SMS Reminders to Sales Team on Due Time Send Email/SMS to Clients in One Click Get Daily Activity & Sales Reports in Email Review Missed or Overdue or Escalated Activities Track Daily, Weekly, Monthly Team Productivity Reports Mobile CRM Software Daily Activity Plan in Mobile One Click Visit Updates Call, Email Clients directly from App Customer Address with Maps GPS Location based Activity Updates Mobile CRM Works on Android & IOS Customer Communications Automatic SMS & Email Alerts Mass Email & SMS With Templates Cloud Telephony Integration Click to Call Service Call Recordings in Audio format Integrated Email, SMS & Voice 5 Reasons to Choose Cratio CRM Affordable. Save at least 50% of CRM cost. Simple to use yet with all needed CRM Features Secured, Scalable & World Class Cloud Solution Best Support & dedicated Customer Success Team Completely Customizable to Suit your business About the Company Cratio Software is software product Development Company based in Chennai, India. The company specializes in providing domain specific Mobile Sales CRM Software with less time and cost. The founding team consists of people with more than 15 years of experience in software development and products. ## Cratio CRM Software Reviews ### 1. Efficient and Streamlined Sales Management with Cratio CRM Software **Rating:** 5.0/5.0 stars **Reviewed by:** John V. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Cratio CRM Software?** The most helpful aspect of Cratio CRM Software is its comprehensive sales management toolkit. The software encompasses a wide range of features, including lead management, contact management, sales pipeline tracking, deal management, and task automation. This holistic approach ensures that all aspects of the sales process are efficiently managed in a centralized platform, streamlining operations and increasing productivity. Additionally, Cratio CRM Software offers robust reporting and analytics capabilities, providing valuable insights into sales performance and customer behavior. These analytical tools enable users to make data-driven decisions, identify sales trends, and optimize strategies for improved results. **What do you dislike about Cratio CRM Software?** While Cratio CRM Software offers an extensive range of features, some users may find that the learning curve is slightly steep when initially navigating the software. The abundance of functionalities and customization options may require a bit of time and effort to fully grasp. However, once users become familiar with the system, it becomes an invaluable asset in streamlining sales processes. **What problems is Cratio CRM Software solving and how is that benefiting you?** Cratio helped to solve the following Disorganized customer data Inefficient sales processes Lack of collaboration and communication Limited sales insights Ineffective customer relationship management ### 2. The application has CRM functions like lead management and dashboards. **Rating:** 5.0/5.0 stars **Reviewed by:** Lunam A. | Executive Recruitment Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** August 27, 2020 **What do you like best about Cratio CRM Software?** This application is an excellent tool for making lead management in all types of industries. So, the best part is its atomization capability in social media management. The software helps to maintain the progress with the power-packing formula of strong strategies for implementation. Nothing can stop this tool in making solid plans for project management and distribution. So, you can comprehend with all business promotions on a single platform. Thus, a single application is enough to control the business movements as this is the best tool in business development. **What do you dislike about Cratio CRM Software?** This application has no mobile access so, you can’t have any access to your project for 24-hours. This problem can be solved in the latest editions and you can take this tool without any worry. You must need to check the quality of the internet for its appropriate functioning. Because the internet is the utmost important thing to fulfill your demands. **What problems is Cratio CRM Software solving and how is that benefiting you?** Cratio CRM helps to improve our infrastructure by playing a lead management role in our business promotions. It helps to improve the business strategies and implement a solid solution for every problem. We are highly obsessed with its communication skills. It involves not only the employee but, also provides strong support to clients for making their decision. This tool allocates the email and SMS alert for making a straight way to the device. Everything is easy and simple while having this application. ### 3. A CRM application goes with lead robotization and the execution. **Rating:** 4.5/5.0 stars **Reviewed by:** Theodore O. | Learning and Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2020 **What do you like best about Cratio CRM Software?** Cratio CRM has any kind of effect to let we stay on the beat of our arrangements works out, enabling we to boost openings from each call and visit, track our customers, draw in our arrangements gatherings to perform at the outstandingly more elevated level and the sky is the limit from there. Thus, its adaptable abilities license us to intensify the CRM handiness to the field, smoothing out work processes and tasks, for example, lead catching, and contact organization, orchestrating and step by step bargains declaring by our field agents. Need to send an expert looking reference to our arranged customers and existing customers the same? **What do you dislike about Cratio CRM Software?** A large portion of the organizations get packages of solicitation regarding their organizations or thing. Those focal points are kept up in Exceed desires sheets. For these Lead Enquiries, Cratio CRM tracks and takes after up on these and after that change over them into openings. Thus, there may be a few changes in data because of wreck nearby that is the reason this application needs to cover all fields. **What problems is Cratio CRM Software solving and how is that benefiting you?** For field masters, Cratio highlights a flexible CRM application that gives me complete CRM helpfulness for sure on the field. It keeps us upgraded on any improvement and adjust in our tasks, openings, calendars, and more through email and SMS alerts. We are capable besides structure the system to send a second notification to others of the gathering so they can quickly assess and follow up on these progressions and upgrades as they happen. ### 4. Cratio CRM helps getting all the business parties and inventories managed efficiently **Rating:** 4.5/5.0 stars **Reviewed by:** Neha T. | Tax Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** July 14, 2018 **What do you like best about Cratio CRM Software?** The workflow, data automation are simple to implement. The solution is cloud based so storage is not a challenge really. Loads of free chrome extensions available which really helps in moving contacts from other platforms here, like LinkedIn for example **What do you dislike about Cratio CRM Software?** Support team could be more efficient. While they have the solution to your problems, it is not easy to communicate with them. I feel they are not future ready and few of the other CRMs like Afinium offers few upto date features **Recommendations to others considering Cratio CRM Software:** recommended **What problems is Cratio CRM Software solving and how is that benefiting you?** It has lots of free chrome extensions available which really helps in moving contacts from other platforms here ## Cratio CRM Software Discussions - [What is Cratio CRM Software used for?](https://www.g2.com/discussions/what-is-cratio-crm-software-used-for) - [View Cratio CRM Software pricing details and edition comparison](https://www.g2.com/products/cratio-crm-software/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-02+23%3A57%3A17+-0500&secure%5Bsession_id%5D=71f1109e-1411-4e91-9762-6cb639e49473&secure%5Btoken%5D=eac019082f25b6e3a5b6c636be8614fb7cc55fa58c0a4b4ffcce3a4923269153&format=llm_user) ## Cratio CRM Software Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Cratio CRM Software Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,652 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) - 4.5/5.0 (1,197 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - 4.1/5.0 (2,830 reviews)