[
Coupa Reviews
](https://www.g2.com/products/coupa-software-coupa/reviews)

[
Coupa Reviews
](https://www.g2.com/products/coupa-software-coupa/reviews)

# Coupa Features

##### ## Expense Reports (8)

Ease of Creating Expense Reports

Creation of expense reports takes little time and is intuitive for new users

Bank / Credit Card Integration

Can easily pull in receipts from all credit card statements

Smart Categorization

Automatically assigns categories/accounts based on past entries and credit card statements

Digital Receipt Management

Provides various methods to easily capture receipts digitally and can automatically parse receipts to create expenses report entries. Methods may include mobile photos, desktop drag and drop, etc.

Employee Reimbursement

Functionality to reimburse employees directly to their bank account or can easily integrate with payroll system

Currency Conversions

Enables easy entry of expenses in other currencies and converts to expense report currency

Corporate Card

Manage and track credit cards that are distributed to employees to use for authorized business expenses

Credit Card Management

Financial system that helps create and manage physical/digital credit cards and track transaction activities

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##### ## Travel Management (26)

Ease of Booking

Can book Flights, Hotels, and Rental cars directly from software.

Itinerary Management

Creates travel itineraries based on booking

Trip Notifications

Integrates to calendaring systems and/or provides notifications of upcoming flights, hotels, rental cars, etc.

Advanced Integrations

Allows advanced integrations to travel systems like Uber, airline ticketing systems, hotels, etc.

Online Booking

Book meetings and appointments through a website or digital platform

Credit Card Management

Financial system that helps create and manage physical/digital credit cards and track transaction activities

Booking Management

Create, update, and manage bookings, itineraries, and reservations

User Management

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Restriction Management

Establish limitations based on certain conditions

Reservations Management

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Reimbursement Management

Manage compensation for out-of-pocket expenses incurred by an employee, client or another party

Vendor Management

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Travel Management

Promotions Management

Design, communicate, and distribute incentives to perform a specific action

Workflow Management

Create, design and manage workflows for repetitive tasks

Receipt Management

Upload, track, and submit receipts in a central database

Supplier Management

Manage all supplier data and operations

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Policy Management

Create, manage, and track policies and procedures within an organization

Invoice Management

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Real-Time Notifications

Notifications that are delivered to users as soon as an event occurs

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Timesheet Management

Track the amount of time spent on a job or task

Invoice Management

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Reimbursement Management

Manage compensation for out-of-pocket expenses incurred by an employee, client or another party

Real-Time Notifications

Notifications that are delivered to users as soon as an event occurs

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##### ## Client Invoicing (5)

Invoice Creation and Delivery

Ability to create and send printable or electronic invoices. Includes standard invoice style library that can be customized/branded.

Electronic Payments

Accepts electronic payments from clients

Project Accounting / Revenue Recognition

Provides adequate reporting and/or can integrate to AP systems to recognize revenue appropriately

Biometric Recognition

Facial or other physical recognition to confirm identity

Optical Character Recognition

Ability to recognize printed or written text within digital images or scanned documents

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##### ## Mobile (5)

Receipt Capture

Can easily capture receipts, parse receipts and convert/assign them to a report from mobile device

Mileage Tracking

Allows users to track mileage from mobile device using maps or GPS.

Travel Itinerary and Flight Status Updates

Mobile application can store travel itineraries, electronic documents, and updates user of travel delays/changes

Expense Tracking

Monitor and record expenses such as purchases or charges incurred

Real-Time Updates

Receive system updates as soon as any changes are made

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##### ## Administration (19)

Business Tool Integration

Provides standard connectors for popular Finance, Payroll, HRMS and CRM systems

Workflow

Routes Timesheets, Invoices, Expense reports through approval process. Easy to maintain and administer

Automated Reminders

Sends automatic reminders to employees that have not completed expenses reports and/or timesheets

Policy Compliance Management

Enables administrators to create rules that enforce compliances of corporate time and expense policies

User, Role, and Access Management

Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.

Timesheet Management

Track the amount of time spent on a job or task

Payroll Management

Manage employee salary processes, data, taxes, and records administration efficiently

Employee Management

Track employee schedules, availability, and performance across projects and tasks

Invoice Management

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Workflow Management

Create, design and manage workflows for repetitive tasks

Task Management

Create, manage and track all task activities and progression

Mobile Access

Access software remotely via mobile devices

Mobile Access

Access software remotely via mobile devices

Workflow Management

Create, design and manage workflows for repetitive tasks

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

PCI Regulation Compliant

Complies with PCI security standards

Dashboards

The ability to access important or pertinent data in a single, customizable place.

Data Management

The ability to organize and manage a large amount of data so that data is easily searchable and accessible.

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##### ## Platform (15)

Reporting

Access pre-built and custom reports and dashboards.

APIs / Integration

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.

Internationalization

Enables users to view and transact business with the same content in multiple languages and currencies.

Performance and Reliability

Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.

Mobile User Support

Allows software to be easily used on multiple mobile devices include phone and tablet devices.

Offline

Provides users ability to create and access expense reports/timesheets while not connected to internet.

Accounting Integration

Integrate with a third-party accounting system

QuickBooks Integration

Integrates with QuickBooks

Real-Time Reporting

Active reporting of data and metrics

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Payroll Integration

Facilitates integration with multiple third-party payroll systems

Accounting Integration

Integrate with a third-party accounting system

Embedded AI / Machine Learning

Offers embedded AI/machine learning

Complex Approval Workflow

Provides workflow for complex approval structures

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

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##### ## Contract Management Platform Features (14)

Contract Creation

Users can create new contracts within the platform using built-in document creation features.

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

Contract Editing

Relevant contract stakeholders can edit, compare, and revise multiple versions of contracts.

Contract Attachments

Additional information, such as images, memos, and invoices, can be attached to contracts as supplemental resources.

Contract Collaboration

Internal and external users are able to collaborate on contracts through a shared web portal with messaging features.

Approval Process

Contract approvals processes can be streamlined, so that departmental workflows are integrated logically into the system.

Notifications & Reminders

Receive notifications and schedule reminders with alerts according to contract milestones.

Contract Database

Contracts can be stored in a central online repository with built in search capabilities.

Integrations / APIs

The contract management platform can integrate with CRM software to associate contracts with customer records, and with CPQ software to feed calculated quote details into the contract.

Reporting & Dashboards

Enable standard and ad hoc reports of contract statuses and timelines, and access live overviews of contract activities.

Government Contracts

Contracts specific to government agencies or organizations who deal with government agencies

Specialty Contracts

An agreement that's only valid if signed by all involved parties, sealed, and delivered

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

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##### ## Payment Methods (3)

ACH

Automated Clearing House (ACH) is an electronic network that processes large volumes of financial transactions, including B2B payments.

Credit and Debit

Corporate debit and credit cards used specifically for B2B payments

Wire Transfer

Electronic fund transfers between entities

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##### ## Payment Processing (7)

Batch Processing

Payments can be processed by batch without manual intervention

Payments Scheduling

Ability to schedule payments at predefined dates and times

Automated Workflows

Workflows to manage every stage of the payment process

Self Service

Self-service portals and mobile apps to submit invoices for processing

Reconciliation

Match invoices, payments, and bank statement information

Settlements

Clearing of electronic payments to transfer funds from customers to suppliers

Payment Tracking

Track each stage of the payment process and manage payments history

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##### ## Security and Compliance (6)

PCI Compliant

Comply with information security standards for credit card processing

P2PE

Point-to-point encryption to convert sensitive financial information into indecipherable code

Fraud Management

Features to protect companies from attempts to steal sensitive information like credit card details

SSL Encryption

Secure Sockets Layer is the standard security protocol for encryption of electronic data

SOX

Comply with the Sarbanes-Oxley Act (SOX) to protect companies and the public from accounting erros and fraud

SOC

Ensure compliance with Association of International Certified Professional Accountants standards for cloud vendors SOC1 and SOC 2

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##### ## Integration (19)

Agnostic Integration

The software can be integrated with any other products

Reporting Consolidation

Reports are generated using financial data from multiple sources

Plugins and APIs

The vendor provides pugins and APIs that customers can use to create custom integrations

Financial Systems

Integrate with ERP and accounting products

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

FX and Trading Paltforms

Pull data from foreign exchange and commodities trading platforms

Multiple Data Sources

Consolidate data from multiple sources such as spreadsheets, databases, banking systems, and software

Accounting

Provide integration with accounting and financial management software

Payment Integration

Integrate with payment gateways and enterprise payments software

ERP

Deliver integrations with accounting modules of ERP systems

ERP integration

Integrate with existing ERP systems

Accounting

Provide integration with accounting and financial management software

Payments

Integrate with payment gateways and enterprise payments software

ERP

Deliver integrations with accounting modules of ERP systems

Account Sync

Sync with company accounts to transfer payments for approved invoices

Accounting

Provide integration with accounting and financial management software

Payments

Integrate with payment gateways and enterprise payments software

ERP

Deliver integrations with accounting modules of ERP systems

Procurement

Allow integration with procurement software, such as Procure To Pay, RFP and Spend Management

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##### ## Routing (3)

Master Routing

Matches customer requests with routes and driver or vehicle availability.

Default Routes

Define default routes per customer, geography, type of vehicle or type of cargo.

Route Assignment

Routes can be assigned to drivers individually or by batch base on criteria such as qualifications or experience.

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##### ## Scheduling (4)

Master Schedule

Defines schedules for a geographical area, customer group, or type of delivery.

Constraints

Define and implement constraints such as maximum distance or number of required stops.

Adjustments

Administrators can override schedules when unexpected changes occur.

ETA

Estimated time of arrival can be shared with customers and adjusted when needed.

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##### ## Optimization (3)

Priorities

Allows users to establish and change priorities for routing activities.

Real-Time Updates

Receive system updates as soon as any changes are made

Dynamic Routing

Adjust routes based on company constraints and customer requirements.

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##### ## Analytics (44)

Performance

Analyse the performance of different routes or schedules.

Time & Costs

Track time (for travel, load/unload, etc.) and the associated costs.

Productivity

Monitor driver productivity based on KPIs such as time to destination.

Performance Metrics

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Analytics

Tools to analyze large amounts of data in order to gain usable insights.

Cost Analysis

Tools specifically to analyze the costs of various aspects of a supply chain.

Demand Forecasting

Forecast customer demand using historical insights and simulations

Asset Tracking - Supply Chain Planning

Monitors and tracks the physical status of goods and materials

Data Collection - Supply Chain Planning

Aggregates and centralizes data regarding product movement, materials management, and financial information

Business Reporting - Supply Chain Planning

Generates reports that identify KPIs and other relevant metrics

Status Tracking

Track the status over time for a request, process, asset, or transaction

Real-Time Data

Receive data and information in real time

Cash Balances

Calculate cash balances by geography or business entity

Risk Positions and Scenarios

Create scenarios to estimate the impact of possible changes in cash positions

Expiring Contracts and Payments

Determine how they may impact the liquidity of the company

Direct Spend Analysis

Analysis of products and services directly incorporated into finished products

Risk Analysis

Analyze potential risks across the organization

Financial Analysis

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Visibility

Improve visibility into procurement activities across the company.

Performance

Monitor the performance of procurement operations.

Spend

Analyze procurement spending and identify future trends.

Financial Reporting

Generate reports to assess the financial performance of an organization

Benchmarking

Provide benchmarking options for comparison with peers

KPIs

Include standard spending KPIs that can be customized

Compliance

Deliver reports for compliance purposes

Errors

Analysis that identifies errors in AP processes such as duplicate payments, anomalies, and fraud

Due Dates

Track invoices based on due dates to identify overdue payments

Benchmarking

Ability to compare AP automation metrics with other companies

KPIs

Monitor KPIs such as time to process an invoice or erroneous payments

Due Dates

Track invoices based on due dates to identify overdue payments

Cashflow

Analyze variations between incoming and outgoing cash

KPIs

Monitor KPIs such as time to process an invoice or erroneous payments

Payment Tracking

Track different types of payment such as deposits or partial payments

Reporting

Provides users with automated reports and dashboards on all demand plans, and forecast KPIs

Segmentation analysis

Allows users to perform ABC and XYZ analyses and assess forecastability with rules adjustable by business users.

Product lifecycle

Allows users to forecast the demand impact of events such as new product launches product up-gradation, pricing, rebates, marketing activities, product discontinuation

Simulation

Allows users to create simulation scenarios with factors such as changed pricing

Historical Forecast

Allows users to pull historical data in order to more accurately predict future demand

Sales Trend Analysis

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Visibility

Improve visibility into procurement activities across the company.

Performance

Monitor the performance of procurement operations

Spend

Analyze procurement spending and identify future trends.

Due Dates

Track invoices based on due dates to identify overdue payments

KPIs

Monitor KPIs such as time to process an invoice or erroneous payments

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##### ## Warehouse Management (24)

Sales and Operations Planning - Supply Chain Planning

Provides comprehensive visibility and oversight into supply chain operations

Production Planning - Supply Chain Planning

Provides inventory scheduling and inventory management functionalities

Workforce Management - Supply Chain Planning

Provides employee scheduling and employee management functionalities

Process Automation - Supply Chain Planning

Automates the tracking and recording of activities within the entire supply chain lifecycle

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Procurement Management

Organize and manage all processes/procedures involved in purchasing goods and/or services

Supplier Management

Manage all supplier data and operations

Inventory Management

Track and manage inventory levels to maintain proper supply

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Purchase Order Management

Create, send, and track purchase orders and their statuses

Audit Management

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Invoice Management

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Multi-Channel Management

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Workflow Management

Create, design and manage workflows for repetitive tasks

User Management

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Logistics Management

Management of the flow of things between point of origin and point of consumption.

Returns Management

Track and facilitate returns of products sold

Order Management

Manage and track customer orders for goods, investments, or any other purchases

Warehouse Management

Manage and track operations and inventory within warehouses

Sourcing Management

Negotiate best prices and choose the right vendor for various purchases

Import/Export Management

Management of inbound and outbound shipments in the context of international trade

Document Management

Store, manage, and track all electronic documents in a centralized location

Shipping Management

Manage and track orders being shipped to customers

Transportation Management

Organize and track the physical movement of goods from one location to another

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##### ## Cash Management (6)

Monitor Cash Positions

Ability to track cash positions across all accounts, banks, business units, and countries

Debt and Investments

Manage the investments of the company and its debts such as loans, lines of credit, or credit cards

Cash Pooling

Consolidate the balances of multiple bank accounts and manage them as a single account

Cash Operations

Such as deposits, Money Market deals, loans, Forex, facilities, and trade finance

Schedules

Schedules automate internal and external movements of funds

Automated Cash Operations

Define workflows to automate cash management operations

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##### ## Risk and Compliance (11)

Manage Different Types of Risk

Such as fluctuations in currency and interest rates, or natural hazards

Comply with Financial Regulations

Ensure compliance with local and global financial standards and legislation

Counterparty Risk Management

Manage the risks to each party involved in a contract

Hedging

Hedging against investment risks to reduce potential loss

Debt Management

Manage budgeting and financial planning operations to control and eliminate debt

Cash Management

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Cash Flow Management

Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period

Financial Management

Plan, manage, and track the financial activities of an individual or organization

Payment Management

Handling payments and invoices between a company and its vendors or customers

Workflow Management

Create, design and manage workflows for repetitive tasks

Liquidity Management

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##### ## Banking (6)

Banking Connectivity

Support multiple banking and financial messaging protocols such as SWIFT

Bank Account Management

Manage multiple accounts from different banks

Intercompany Lending

Management of loans between business entities

Automated Banking

Operations for banking data gathering and consolidation

Customer Accounts

Record customer information, purchase history, and other notes

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

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##### ## Setup (4)

Data

Consolidates procurement data from multiple systems such as ERP systems and supply chain suites.

Approvals

Define rules and workflows that managers can use to approve different kinds of spending.

Alignment

Align spending across various departments such as procurement and accounting.

Real-Time Data

Receive data and information in real time

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##### ## Performance (18)

KPIs

Provide standard spend KPIs that can be customized by users.

Benchmarks

Use historical spend data to create benchmarks per company or department.

Forecasting

Provide forecasts on future trends that may impact spending performance.

Savings

Identify savings opportunities per activity, department, or at the company level.

Evaluation

Allows users to evaluate supplier performance using standard and custom KPIs.

Selection

Provide features to compare suppliers and choose the best option for various activities.

Supplier Risk Management

Identify, assess & manage risks that could arise from working with third-party suppliers to protect against disruptions in supply chain

Communications Management

Record and track all relevant internal and external communications

Vendor Master Data Management

Create and maintain quality vendor data through data validation, maintenance, and audit trails to ensure proper compliance and sourcing

Workflow Management

Create, design and manage workflows for repetitive tasks

Document Management

Store, manage, and track all electronic documents in a centralized location

Invoice Management

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Contact Management

Manage, organize, and store contact information

Vendor Management

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Inventory Management

Track and manage inventory levels to maintain proper supply

Procurement Management

Organize and manage all processes/procedures involved in purchasing goods and/or services

Supplier Management

Manage all supplier data and operations

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##### ## Management (7)

Approval

Use criteria to add or remove suppliers to/from approved lists.

Communication

Manage communications with suppliers on multiple channels such as phone or email.

Documents

Capture and maintain documents related to suppliers and their products or services.

Approval

Use criteria to add or remove suppliers to/from approved lists.

Communication

Manage communications with suppliers on multiple channels such as phone or email.

Documents

Capture and maintain documents related to suppliers and their products or services.

Receipt of Goods

Compare goods received with purchase orders and document variations

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##### ## Supplier Information (6)

Profiles

Create and manage supplier profiles that include contact and pricing information.

Supplier Qualification

The process of assessing potential suppliers based on required credentials, quality standards, etc.

Transaction History

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Profiles

Create and manage supplier profiles that include contact and pricing information.

Qualifications

Identify the services and products provided by suppliers, as well as certifications.

History

Track history of all interactions and business transactions with suppliers.

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##### ## Planning (18)

Processes

Manage workflows and business processes for procurement.

Contracts

Provide standard procurement contracts that can be customized.

Content

Maintain a repository of content such as catalogs and other documents.

Requisition

Define requisition rules for various types of procurement.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Capacity Planning

Allows users to ensure production capacity meets demand

Assortment Planning

Allows users to conduct demand planning for seasonal and intermittent demand

Business functions

Allows users to tailor demand planning by business function including sales and marketing

Goal planning

Allows users to customize demand planning that take all data on particular goals into consideration.

Comprehensive Planning

The system automatically accounts for data related to consumer demand and any planned network changes.

Workflow

Allows users to automate routine steps for demand planning or data preparation

Scenario Planning

Develop potential scenarios to identify risks and opportunities

Strategic Planning

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Processses

Manage workflows and business processes for procurement.

Contracts

Provide standard procurement contracts that can be customized.

Content

Maintain a repository of content such as catalogs and other documents.

Requisition

Define requisition rules for various types of procurement

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

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##### ## Execution (8)

Sourcing

Identify and assess suppliers for different products and services.

Purchasing

Create and manage purchase orders for products and services.

Invoicing

Include features for procurement invoicing and e-invoicing.

Procurement Management

Organize and manage all processes/procedures involved in purchasing goods and/or services

Order Management

Manage and track customer orders for goods, investments, or any other purchases

Sourcing

Identify and assess suppliers for different products and services.

Purchasing

Electronically create and manage purchase orders for products and services.

Invoicing

Include features for procurement invoicing and e-invoicing.

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##### ## Data Management (5)

Consolidation

Consolidate information from multiple sources or multiple entities

Classification

Classify information by category, supplier, or supplier

External Sources

Integrate with external sources for market intelligence

Integration

Integrates with ERP systems general ledgers for transfering of AP transaction data

Cleaning

Ability to cleanse and consolidate AP data

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##### ## Invoice Management (6)

Capture

Provide features to capture invoices such as import or scanning

Supplier Portal

Allow suppliers to submit invoices using an online portal

Repository

Deliver a central repository of AP documents, such as POs and invoices

Capture

Provide features to capture and record invoices, such as import or scanning

Supplier Portal

Allow suppliers to submit invoices using an online portal

Repository

Deliver a central repository of AP documents, such as POs and invoices

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##### ## Invoice Processing (15)

Matching

Ability to match AP invoices to POs, contracts, or payments

Payments

Identify incomplete or late supplier payments

Workflows

Include workflows for approvals and invoice processing

Tax Compliance

Comply with local and global tax regulations for collections

Recurring Payments

Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.)

Approvals

Include workflows for approvals of invoices or payments

Batch Processing

Process multiple invoices without human intervention

Consolidation

Allow users to consolidate multiple invoices into one

Match Invoices

Match invoices with purchases and sales orders, as well as with payments

Matching

Ability to match AP invoices to POs, contracts, or payments

Payments

Identify incomplete or late supplier payments

Workflows

Include workflows for approvals and invoice processing

Tax Compliance

Comply with local and global tax regulations for collections

Submittal

Electronically submit invoices to buyers

Configurable Workflow

Configure existing workflows to meet your organization's needs

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##### ## Invoice Generation (3)

Templates

Provide standard invoice templates that can be customized by users

Digital Invoices

Ability to convert invoices to digital formats such as PDF

Recurring Invoices

Automatically generates invoices at pre-defined time intervals

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##### ## Collaboration (5)

Integrations

Allows users to integrate their demand planning software with ERP and SCM software

Multiple users

Allows multiple users to simultaneously input thier data online, offline or remotely

Forecast collaboration

Allows multiple stakeholders into planning data for increased visibility

Inventory collaboration

Allows users to have multi-tier visibility into current stock and purchase orders

ERP integration

Integrate with existing ERP systems

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##### ## Supplier Management (23)

Evaluation

Allows users to evaluate supplier performance using standard and custom KPIs.

Selection

Provide features to compare suppliers and choose the best option for various activities.

Risk Management

Identify potential issues and how they may impact relationships with suppliers.

Inventory Management

Track and manage inventory levels to maintain proper supply

Vendor Management

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Workflow Management

Create, design and manage workflows for repetitive tasks

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Purchase Order Management

Create, send, and track purchase orders and their statuses

Requisition Management

Review, approve and cancel requests for goods/services to be purchased

Bid Management

Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison

Auction Management

Allows businesses to create and manage auctions.

Sourcing Management

Negotiate best prices and choose the right vendor for various purchases

Returns Management

Track and facilitate returns of products sold

Fixed Asset Management

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Contract/License Management

Track, store, and access client contracts or licenses

Supplier Management

Manage all supplier data and operations

Spend Management

Track the amount of money spent on a certain product or with a certain supplier

Order Management

Manage and track customer orders for goods, investments, or any other purchases

Shipping Management

Manage and track orders being shipped to customers

Warehouse Management

Manage and track operations and inventory within warehouses

User Management

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Catalog Management

Create and manage digital catalog of products/services with their details, specifications, and price

Receipt Management

Upload, track, and submit receipts in a central database

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##### ## Financial Data Transfer (6)

Data Exchange

Schedules the exchange of information between internal and external systems

Reporting

Automatically extracts data required for dashboards and reports on cash positions and liquidity

Access

Restricts access to certain users within an organization, or provides access for third parties

Integration

Integrates with other financial software, such as Accounting, ERP, and Corporate Performance Management software

Real-Time Data

Receive data and information in real time

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

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##### ## Payment Types (3)

AP Automation

Manages large volumes of invoices and financial transactions between a company and its suppliers

E-Commerce

Facilitates the acceptance of electronic payment for online transactions

Retail

Features a common interface for in-store, online, and on-the-go set across all acceptance points

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##### ## Risk (3)

Analysis

Reduces future risks through root cause analysis and process improvement

Identification

Reduces frequency of errors, identifies risk and improves efficiency

Scoring

Scores suppliers and employees based on risk factors

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##### ## Recovery (4)

Recoup

Identifies and recoups funds and prevents errors from happening again

Reporting

Offers reporting to aid in minimizing future lost profits and process breakdown

Historical payments

Approve, reject, or query historical payment transactions to identify anomalies

Overpayments

Recover overpayments, duplicate payments, or unused credits from suppliers

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##### ## Audit (4)

Filters

Includes a library of audit-tested filters to identify AP outliers that are outside company policy

Post Audits

Conducts a post-audit analysis of large volumes of data to identify historical payment errors and automatically generate claims

Overpayments

Detects and prevents a wide range of overpayment errors

Duplicates

Detects and prevents a wide range of duplicate payments

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##### ## Fraud (3)

Vendor Checks

Enables automatic checks of new vendors being set up in the system to combat potential billing schemes

Data Generation

Generates comprehensive data needed to conduct a thorough investigation

Monitoring

Provides continuous, proactive fraud monitoring across multiple systems and data formats

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##### ## AP Data Processing (3)

Workflows

Constantly evaluate AP transactions to optimize workflows

Transparency

Improves management oversight by reconciling external data against internal transaction data

Controls

Strengthens process controls by using analysis to proactively reduce errors before they happen and detect fraud risk

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##### ## Payment Cards (3)

One-time Virtual

Online credit card number that can be instantly sent to employees and used for secure, one-time purchases

Recurring Virtual

Online credit card number that can be instantly sent to employees and used for secure, recurring payments, such as subscriptions or services

Physical

Physical credit cards used by employees for various expenses that allow management to monitor spending and budgets

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##### ## Reporting (7)

Real-Time Monitoring

Active monitoring of systems, applications, or networks

Multiple Views

Reports that allow the user to sort and filter by vendor, team, GL, department, etc.

Data Import/Export

Import and export data to and from software applications

Budgets

Report on and track spending against budgets

Real-Time Updates

Receive system updates as soon as any changes are made

Real-Time Reporting

Active reporting of data and metrics

Real-Time Analytics

Analyze and gain insights into data in real-time

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##### ## Payments (5)

Vendor

Pay vendors through a dashboard or portal and maintain vendor payment information

Recurring

Manage and execute recurring payments, such as subscriptions, services, utilities, etc.

Employee Reimbursements

Reimburse an employee for all necessary expenditures or losses incurred by the employee within the employee's scope of employment

ACH

Allows for the electronic transfer of funds between banks

Reimbursement Management

Manage compensation for out-of-pocket expenses incurred by an employee, client or another party

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##### ## Fraud & Risk Management (7)

Notifications

Real-time notifications for fraudulant and/or duplicate spending

Unique Cards

Individual, unique cards for each vendor to help manage duplicate and overpayments

Controls

Control spend limits, expiration dates, and lock and unlock stolen or lost cards

Budget Control

Manage and monitor spending to align with the financial constraints or goals

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Spend Control

Set allowances and ensure employees don't spend more than the allotted amounts

Prepaid Cards

Bank cards with approved funds pre-loaded that employees can use for corporate purchases

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##### ## Supplier Marketplace (26)

Library

Provides a centralized library containing product data.

Categorization

Enables users to assign custom categories to products.

Catalog Management

Create and manage digital catalog of products/services with their details, specifications, and price

Real-Time Data

Receive data and information in real time

Workflow Management

Create, design and manage workflows for repetitive tasks

Supply Chain Management

Manage the planning and execution of supply chain activities

Template Management

Create, save, and re-purpose templates for emails, forms, etc.

Contract/License Management

Track, store, and access client contracts or licenses

Bid Management

Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison

Requisition Management

Review, approve and cancel requests for goods/services to be purchased

Project Management

Plan and coordinate all the resources, costs and time needed to execute assignments

Purchase Order Management

Create, send, and track purchase orders and their statuses

Global Sourcing Management

Procure goods, materials, or services from international suppliers

Spend Management

Track the amount of money spent on a certain product or with a certain supplier

Auction Management

Allows businesses to create and manage auctions.

Invoice Management

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Budget Management

Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure

Vendor Management

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Supplier Management

Manage all supplier data and operations

Audit Management

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Document Management

Store, manage, and track all electronic documents in a centralized location

Procurement Management

Organize and manage all processes/procedures involved in purchasing goods and/or services

Rfx Management

The process of submitting requests for quotes, proposals, information, etc.

Supplier Risk Management

Identify, assess & manage risks that could arise from working with third-party suppliers to protect against disruptions in supply chain

Performance Management

Organize and manage the accomplishments and development of employees or performance of applications or systems

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

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##### ## Contract Management (3)

Compliance

Assists with maintaining compliance with controlled processes, automated tracking, and audit trails.

Revenue

Identifies revenue opportunities by providing better visibility into spend data, improving supplier relationships, streamlining procurement processes, and identifying cost savings opportunities

Negotiations

Provides organizations with the tools and data they need to negotiate contracts more effectively, such as data analysis, collaboration, and contract management.

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##### ## Data Collection (4)

Spend

Increases spend visibility into pricing and unintended or excessive use of discounts or promotions by customers.

Compliance Reports

Identifies noncompliant spending, fraud, and other activity outside of company policy.

Savings

Analyzes spending patterns and identifies areas to reduce costs.

Customizable Reports

Alter the layout and content of reports

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##### ## Project Management (3)

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Repository

Manages contracts in a single, online central repository.

Lifecycle

Manages the entire contract lifecycle process by providing visibility into projects and allocating resources across sourcing initiatives.

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##### ## Generative AI (3)

AI Text Generation

Allows users to generate text based on a text prompt.

AI Text Summarization

Condenses long documents or text into a brief summary.

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

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##### ## Supplier Collaboration - Supply Chain Business Networks (4)

Onboarding

Streamlines the process of onboarding new suppliers to a network

Order Tracking

Provides visibility into the movement of goods/products

Quotes

Enables users to acquire and evaluate quotes for services

Performance Analysis

Provides an overview of supplier performance and actions to take to mitigate risks

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##### ## Analytics - Supply Chain Cost-To-Serve Analytics (3)

Profability

Displays profit opportunities by comparing revenue and cost-to-serve data

Scenario Analysis

Provides in-depth analysis of product impact on supply chain network

Cost Breakdown

Provides visibility into the supply chain costs of product

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##### ## Agentic AI - Spend Management (1)

Proactive Assistance

Anticipates needs and offers suggestions without prompting

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##### ## Agentic AI - Procure to Pay (3)

Multi-step Planning

Ability to break down and plan multi-step processes

Autonomous Task Execution

Ability to autonomously complete end-to-end procurement tasks such as PO creation, invoice coding etc.

Proactive Assistance

Ability to proactively flag out-of-policy spend, duplicate invoices, and overdue approvals before issues escalate

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##### ## Agentic AI - Accounts Payable (AP) and Spend Analysis (1)

Decision Making

Makes informed choices based on available data and objectives

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##### ## Agentic AI - Contract Management (1)

Autonomous Task Execution

Capability to perform complex tasks without constant human input

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##### ## Agentic AI - Purchasing (3)

Proactive Assistance

Anticipates needs and offers suggestions without prompting

Decision Making

Makes informed choices based on available data and objectives

Budgeting/Forecasting

Create budgets based on historical data and future projections

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##### ## Agentic AI - Expense Management (2)

Autonomous Task Execution

Capability to perform complex tasks without constant human input

Cross-system Integration

Works across multiple software systems or databases

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##### ## Agentic AI - Strategic Sourcing (5)

Multi-step Planning

Ability to break down and plan multi-step processes

Cross-system Integration

Works across multiple software systems or databases

Adaptive Learning

Improves performance based on feedback and experience

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

ERP integration

Integrate with existing ERP systems

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##### ## Agentic AI - Invoice Management (3)

Cross-system Integration

Works across multiple software systems or databases

Adaptive Learning

Improves performance based on feedback and experience

Proactive Assistance

Anticipates needs and offers suggestions without prompting

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##### ## Agentic AI - AP Automation (3)

Autonomous Task Execution

Capability to perform complex tasks without constant human input

Proactive Assistance

Anticipates needs and offers suggestions without prompting

Decision Making

Makes informed choices based on available data and objectives

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##### ## Agentic AI - Enterprise Payment (1)

Adaptive Learning

Improves performance based on feedback and experience

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##### ## Agentic AI - Treasury Management Systems (4)

Natural Language Interaction

Engages in human-like conversation for task delegation

Proactive Assistance

Anticipates needs and offers suggestions without prompting

Decision Making

Makes informed choices based on available data and objectives

Forecasting

Form predictions based on past and present data/trends

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##### ## Transaction Monitoring - Financial Fraud Prevention (10)

Payment monitoring

Monitors both incoming and outgoing payments to detect fraud, such as fake payees, bank accounts, or unathorized users.

Real-time risk monitoring

Reviews every transaction in real‑time using rules, pre-defined criteria or a combination of signals to block, flag, or allow transactions.

Threshold Management

Allows configuring custom rules/thresholds and adjusting sensitivity for different types of transactions.

Internal Fraud Monitoring

Monitoring employee behavior for suspicious activity to detect internal fraud

Activity Monitoring

Track and report on everything that happens within the system or network

Transaction Monitoring

Monitor or audit historical and current transactions to analyze customer account activities

Access Management

Control and manage access to company resources

Case Management

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Electronic Payments

Electronically collect payments for goods or services

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

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##### ## Identity & Authentication - Financial Fraud Prevention (3)

Identity Verification

Uses documents, biometrics, or device fingerprinting to verify that a user is who they claim to be.

MFA

Detects unusual login or credential usage and requires additional authentication when a risk is present.

Data Verification

Process of checking different types of data for accuracy to avoid errors or inconsistencies

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##### ## Behavioral & Analytics Detection - Financial Fraud Prevention (6)

Behavioral Analytics

Builds behavioral baselines to detect deviations in transactions and device usage.

Bot Detection

Monitors and blocks automated fraud bots, such as creating fake accounts.

Predictive Analytics

Predict future data based on historical data sets

Real-Time Analytics

Analyze and gain insights into data in real-time

Anomaly Detection

Automatically identify unusual behavior

Check Fraud Detection

Detection of fraudulent checks to prevent financial losses

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##### ## Audit & Compliance - Financial Fraud Prevention (2)

Audit Trail

Tracks actions of users, rule changes, and other system events in secure logs

Reporting

Generates customlizable reports for regulatory requirements and ongoing compliance.

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##### ## Generative AI - Expense Management (3)

Image-to-Text

Converts images into a textual description, identifying key elements.

Text Generation

Allows users to generate text based on a text prompt.

Text Summarization

Condenses long documents or text into a brief summary.

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##### ## AI & Agentic Capabilities - Autonomous Sourcing (3)

Supplier Recommendation Engine

Recommends optimal suppliers using AI models based on historical sourcing outcomes and performance.

Autonomous Decision Agents

Executes sourcing decisions and actions autonomously based on goals, constraints, and learned policies.

Continuous Learning & Improvement

Improves sourcing recommendations over time using feedback loops and historical event data.

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##### ## Supplier Management & Discovery - Autonomous Sourcing (3)

Automated Supplier Invitation

Automatically invites qualified suppliers to sourcing events based on matching criteria.

Supplier Data Enrichment

Enhances supplier profiles with third-party or internal data such as risk, diversity, and financial metrics.

Supplier Discovery & Matching

Identifies and recommends relevant suppliers based on category, geography, risk, and past performance data.

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##### ## Optimization & Decisioning- Autonomous Sourcing (4)

Multi-Objective AI Optimization

Optimizes sourcing outcomes across multiple competing objectives using AI-driven models.

What-If Scenario Modeling

Simulates alternative sourcing outcomes to compare trade-offs across different award strategies.

Explainable AI Recommendations

Provides transparent reasoning and justification behind AI-generated sourcing decisions or recommendations.

Bid Optimization & Scenario Analysis

Evaluates supplier bids and generates optimized award scenarios based on cost and constraints.

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##### ## Intelligence & Insights - Autonomous Sourcing (2)

Spend & Opportunity Identification

Identifies sourcing opportunities using spend analysis and pattern recognition.

Predictive Sourcing Insights

Forecasts sourcing outcomes and risks using predictive analytics models.

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##### ## Sourcing Automation - Autonomous Sourcing (5)

Autonomous RFx Creation

Automatically generates RFx events based on intake data, historical events, or predefined rules.

Guided Intake & Demand Capture

Captures sourcing requests through guided workflows that structure demand and trigger sourcing processes.

Generative RFx Authoring

Generates RFx documents, line items, and requirements using generative AI based on category and historical data.

Natural Language Intake Processing

Interprets unstructured user requests and converts them into structured sourcing events using NLP.

Event Workflow Automation

Automates sourcing event steps including approvals, supplier invitations, and timeline management.

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##### ## Additional Functionality (354)

Data Import/Export

Import and export data to and from software applications

Invoice Management

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Online Banking

Ability to manage transactions online with a mobile device or computer.

1099 Preparation

Generate, file and review 1099 tax forms for IRS (Internal Revenue Service)

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Receipt Management

Upload, track, and submit receipts in a central database

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Fraud Detection

Identify and prevent suspicious activity

Duplicate Payment Alert

Receive an automatic notification when the exact same payment is about to be initiated for the second time

Document Management

Store, manage, and track all electronic documents in a centralized location

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Inventory Management

Track and manage inventory levels to maintain proper supply

Check Writing

Issue payments to third parties via checks

Mobile Access

Access software remotely via mobile devices

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

Multi-Currency

Manage and handle various international currencies

Status Tracking

Track the status over time for a request, process, asset, or transaction

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Cash Management

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Vendor Management

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Anomaly Detection

Automatically identify unusual behavior

API

Application programming interface that allows for integration with other systems/databases

ACH Payment Processing

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Invoice Processing

Creation, processing, verification, and execution of invoices till the payment is made

Aging Tracking

Categorizes outstanding invoices based on the amount of time they have remained unpaid

Supplier Management

Manage all supplier data and operations

General Ledger

Centralized accounting record which tracks all financial transactions

Expense Tracking

Monitor and record expenses such as purchases or charges incurred

Bank Reconciliation

Compare and match accounting/financial records with corresponding bank statements

Workflow Management

Create, design and manage workflows for repetitive tasks

Customizable Reports

Alter the layout and content of reports

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Electronic Funds Transfer

Transfer money electronically between two bank accounts

Purchase Order Reconciliation

Aligns purchase orders with incoming invoices and receiving reports

Financial Management

Plan, manage, and track the financial activities of an individual or organization

Workflow Automation

Streamlining repetitive tasks and activities through automated and predefined workflows

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Integration Management

Identify which applications need to exchange data and enable these data connections

Vendor Management

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Contract Lifecycle Management

Organize, track, and automate the entire contract process

Budgeting/Forecasting

Create budgets based on historical data and future projections

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Inventory Management

Track and manage inventory levels to maintain proper supply

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

API

Application programming interface that allows for integration with other systems/databases

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Order Tracking

Track orders throughout the fulfillment process

Inventory Control

Monitor product stock levels

Budgeting/Forecasting

Create budgets based on historical data and future projections

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Real-Time Analytics

Analyze and gain insights into data in real-time

Spend Analysis

Review and uncover trends in spending activity

Multi-Currency

Manage and handle various international currencies

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Real-Time Reporting

Active reporting of data and metrics

Activity Tracking

Track and document all activities across devices, networks, and other systems

Search/Filter

Search and filter data across systems to locate required information by entering keywords or certain criteria

Spend Control

Set allowances and ensure employees don't spend more than the allotted amounts

Data Import/Export

Import and export data to and from software applications

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Invoice Processing

Creation, processing, verification, and execution of invoices till the payment is made

Receiving

Manage all receiving processes within a warehouse

Document Storage

Store and organize documents in a centralized system

Quotes/Estimates

Generate quotes or estimates for customers

Supplier Web Portal

Integrated online platform shared by businesses and their vendors to exchange information/files and collaborate on projects.

Supplier Qualification

The process of assessing potential suppliers based on required credentials, quality standards, etc.

RFP Creation

The process of creating a questionnaire and submitting it to prospective vendors.

Reminders

Timed notification for any upcoming task, deadline, appointment, or activity

Self Service Portal

Online portal through which end users can access the system, manage tasks, or obtain information

Purchasing & Receiving

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Risk Assessment

Initiate collection and analysis of known risks

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

API

Application programming interface that allows for integration with other systems/databases

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Order Tracking

Track orders throughout the fulfillment process

Inventory Control

Monitor product stock levels

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Real-Time Analytics

Analyze and gain insights into data in real-time

Spend Analysis

Review and uncover trends in spending activity

Multi-Currency

Manage and handle various international currencies

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Real-Time Reporting

Active reporting of data and metrics

Activity Tracking

Track and document all activities across devices, networks, and other systems

Search/Filter

Search and filter data across systems to locate required information by entering keywords or certain criteria

Spend Control

Set allowances and ensure employees don't spend more than the allotted amounts

Data Import/Export

Import and export data to and from software applications

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Invoice Processing

Creation, processing, verification, and execution of invoices till the payment is made

Receiving

Manage all receiving processes within a warehouse

Document Storage

Store and organize documents in a centralized system

Quotes/Estimates

Generate quotes or estimates for customers

Accounting Integration

Integrate with a third-party accounting system

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Multi-Location

Manage and support multiple locations

Expense Tracking

Monitor and record expenses such as purchases or charges incurred

Purchasing Reports

Reports that analyze a company's purchasing activities, including purchases made, suppliers used, and expenses incurred

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Customizable Reports

Alter the layout and content of reports

Real-Time Data

Receive data and information in real time

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

Electronic Signature

Digitally sign online documents

Full Text Search

Search for specific words or phrases within a document or database

Data Import/Export

Import and export data to and from software applications

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Audit Management

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Digital Signature

Electronic signing method that validates the authenticity and integrity of a digital document

Contract Drafting

Create, edit, and revise contracts/written agreements

Activity Tracking

Track and document all activities across devices, networks, and other systems

Customizable Reports

Alter the layout and content of reports

Sell Side (Customers)

An agreement between a buyer and a seller for the sale and delivery of goods or services

Task Management

Create, manage and track all task activities and progression

Renewal Management

Manage and track the renewal process for various services, subscriptions, contracts, or licenses

Annotations

Highlight content and/or make notations about parts of content

Workflow Management

Create, design and manage workflows for repetitive tasks

Data Extraction

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Contract Negotiation

Dialogue between two or more parties to resolve points of difference and agree on a set of legally binding terms

Drag & Drop

Assemble applications and processes by dragging over and arranging pre-built components

Document Storage

Store and organize documents in a centralized system

Customizable Fields

Customize data fields to support various needs and use cases

AI Redlining

The use of AI to automate the process of reviewing, identifying and marking changes in contracts

Version Control

Track revisions and updates made to files and navigate between different versions

Completion Tracking

Track the current status and completion of activities, tasks, goals or deliverables via progress indicators

Contact Management

Manage, organize, and store contact information

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Document Review

Review and analyze existing information across documents

Customizable Branding

Add customized logos and colors to align with company branding

Configurable Workflow

Configure existing workflows to meet your organization's needs

Document Management

Store, manage, and track all electronic documents in a centralized location

Compliance Tracking

Track and report regulatory data to either internal management or external stakeholders

Buy Side (Suppliers)

An agreement between a business and an external supplier for the delivery of a set of products or services

Payment Processing

Accept, record, and reconcile financial transactions

Supplier Quality Control

Qualify, select, and monitor supply chain partners

Real-Time Monitoring

Active monitoring of systems, applications, or networks

Supplier Web Portal

Integrated online platform shared by businesses and their vendors to exchange information/files and collaborate on projects.

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Quotes/Estimates

Generate quotes or estimates for customers

Data Visualization

Graphical representation of data

Performance Monitoring

Monitoring and measurement of relevant metrics to assess the performance of IT resources

Import/Export Data

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Multi-Vendor

Designed for multiple vendors

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Customizable Reports

Alter the layout and content of reports

Real-Time Data

Receive data and information in real time

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Secure Data Storage

Securely stores data to prevent data loss or breaches

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Data Import/Export

Import and export data to and from software applications

Duplicate Detection

Compare new data with existing records to detect duplicate entries

Expense Claims

Attaching relevant receipts or supporting documents to submit expenses for reimbursement

Budgeting/Forecasting

Create budgets based on historical data and future projections

Customizable Fields

Customize data fields to support various needs and use cases

Spend Control

Set allowances and ensure employees don't spend more than the allotted amounts

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Automated Receipt Matching

Match digital receipt images or data with corresponding expense entries

Mobile Receipt Upload

Scan and upload receipts to a central database using a mobile device

Billable & Non-Billable Hours

Track billable hours and/or non-billable expenses for work performed

Financial Analysis

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Categorization/Grouping

Organize and group data or items based on various criteria

Single Sign On

Allow users to access multiple services after entering their login credentials once

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Mobile Access

Access software remotely via mobile devices

Drag & Drop

Assemble applications and processes by dragging over and arranging pre-built components

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Data Import/Export

Import and export data to and from software applications

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Scheduling

Plan availability and assign specific time slots for tasks and resources

Driver Management

Track all personnel who operate company vehicles

GPS

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Electronic Signature

Digitally sign online documents

Dispatch Management

Manage sending personnel and resources to a site as needed

Search/Filter

Search and filter data across systems to locate required information by entering keywords or certain criteria

Employee Management

Track employee schedules, availability, and performance across projects and tasks

SMS Messaging

Send messages via SMS

Territory Management

Organize customer data and accounts by user or geography

Order Management

Manage and track customer orders for goods, investments, or any other purchases

Live Driver Tracking

Track driver locations on a map in real time

Delivery Tracking

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Route Optimization

Finding the most optimal routes for drivers based on various factors and constraints

Fuel Tracking

Monitor and track fuel consumption and costs

Voice Recognition

Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking

Inventory Management

Track and manage inventory levels to maintain proper supply

Status Tracking

Track the status over time for a request, process, asset, or transaction

Shipping Management

Manage and track orders being shipped to customers

Transportation Management

Organize and track the physical movement of goods from one location to another

Order Tracking

Track orders throughout the fulfillment process

Self Service Portal

Online portal through which end users can access the system, manage tasks, or obtain information

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Visual Analytics

Interact with data visualization elements, such as charts and graphs, to drill down into data

Purchase Order Management

Create, send, and track purchase orders and their statuses

Customizable Reports

Alter the layout and content of reports

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Inventory Management

Track and manage inventory levels to maintain proper supply

Demand Forecasting

Forecast customer demand using historical insights and simulations

Real-Time Analytics

Analyze and gain insights into data in real-time

Data Import/Export

Import and export data to and from software applications

Stock Management

Manage the buying, selling, and holding of stocks

Planning Tools

Supply Chain Management

Manage the planning and execution of supply chain activities

Real-Time Data

Receive data and information in real time

Distribution Management

Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc.

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

API

Application programming interface that allows for integration with other systems/databases

Retail Inventory Management

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

"What If" Scenarios

Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities

Promotions Management

Design, communicate, and distribute incentives to perform a specific action

Cost Tracking

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Multi-Channel Management

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Data Synchronization

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Data Visualization

Graphical representation of data

Performance Metrics

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Multi-Location

Manage and support multiple locations

Warehouse Management

Manage and track operations and inventory within warehouses

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Inventory Replenishment

Track stock count levels to manage product reordering

Data Mapping

Track the management and flow of data throughout the organization

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Data Visualization

Graphical representation of data

Risk Assessment

Initiate collection and analysis of known risks

Real-Time Updates

Receive system updates as soon as any changes are made

Risk Analysis

Analyze potential risks across the organization

Custom Fraud Rules

Rules that can be customized/created based on business requirements for fraud prevention

Real-time Alerts

Receive notification of issues as soon as they occur

Data Synchronization

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Financial Transaction Approval

Approve legitimate financial transactions after reviewing for fraud or other risks

Payment Fraud Prevention

Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc.

Data Discovery

Discover and connect variety of data sources to the application for analysis

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Financial Analysis

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Real-Time Data

Receive data and information in real time

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Authentication

Verify the identity of users/devices to enable secure access

Activity Tracking

Track and document all activities across devices, networks, and other systems

API

Application programming interface that allows for integration with other systems/databases

Transaction History

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

For eCommerce

Intended to be used by online stores

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Risk Alerts

Notifying as a warning or reminder of a potential or imminent hazard

For Banking

Intended to be used by banks

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Data Import/Export

Import and export data to and from software applications

For Insurance Industry

Intended to be used by insurers

PSD2 Compliant

Complies with the Payment Services Directive Two (PSD2), set by the European Union for electronic payment services

Data Capture and Transfer

Import, collect, and capture data from multiple sources

Search/Filter

Search and filter data across systems to locate required information by entering keywords or certain criteria

Alerts/Escalation

System alerts about the need to escalate an issue or request

Behavior Tracking

Track visitors'/audience's responses across web pages and other optimized content

Customer Accounts

Record customer information, purchase history, and other notes

Reminders

Timed notification for any upcoming task, deadline, appointment, or activity

Activity Tracking

Track and document all activities across devices, networks, and other systems

Invoice Processing

Creation, processing, verification, and execution of invoices till the payment is made

Accounting Integration

Integrate with a third-party accounting system

Categorization/Grouping

Organize and group data or items based on various criteria

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Configurable Workflow

Configure existing workflows to meet your organization's needs

Spend Analysis

Review and uncover trends in spending activity

Expense Tracking

Monitor and record expenses such as purchases or charges incurred

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Audit Management

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Approval Workflow

Route documents and other data through one or more stakeholders for review and approval

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Supplier Management

Manage all supplier data and operations

Invoice Management

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Transaction History

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Purchase Order Management

Create, send, and track purchase orders and their statuses

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Expense Claims

Attaching relevant receipts or supporting documents to submit expenses for reimbursement

Workflow Management

Create, design and manage workflows for repetitive tasks

Time & Expense Tracking

Log and record hours worked and costs spent to assist in billing and invoicing

Multi-Currency

Manage and handle various international currencies

Vendor Management

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Procurement Management

Organize and manage all processes/procedures involved in purchasing goods and/or services

Credit Card Management

Financial system that helps create and manage physical/digital credit cards and track transaction activities

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Requisition Management

Review, approve and cancel requests for goods/services to be purchased

Customizable Reports

Alter the layout and content of reports

Ad hoc Reporting

Generate one-off reports that meet information requirements

Financial Management

Plan, manage, and track the financial activities of an individual or organization

API

Application programming interface that allows for integration with other systems/databases

Rules-Based Workflow

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Receipt Management

Upload, track, and submit receipts in a central database

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Purchasing & Receiving

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Customer Database

A collection of customer information such as contact details, demographics, previous interactions, etc.

Search/Filter

Search and filter data across systems to locate required information by entering keywords or certain criteria

Barcode/Ticket Scanning

Scan barcodes to ensure accurate pricing and label tracking

Order Fulfillment

Manage the process of receiving, preparing, and delivering orders for goods/products

API

Application programming interface that allows for integration with other systems/databases

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Purchasing & Receiving

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

Bills of Material

Material list of manufacturing parts and associated costs

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

EDI

Transfer of data from one computer system to another

Inventory Optimization

Maintain and control the stock level of inventory

Multi-Location

Manage and support multiple locations

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Customizable Reports

Alter the layout and content of reports

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Quotes/Estimates

Generate quotes or estimates for customers

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Multi-Currency

Manage and handle various international currencies

Risk Assessment

Initiate collection and analysis of known risks

Activity Tracking

Track and document all activities across devices, networks, and other systems

API

Application programming interface that allows for integration with other systems/databases

Transaction Monitoring

Monitor or audit historical and current transactions to analyze customer account activities

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Transaction History

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Customizable Reports

Alter the layout and content of reports

Data Import/Export

Import and export data to and from software applications

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Monitoring

Observe and track the demand, usage, progress or quality of a system, product, or user

Data Synchronization

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Real-Time Monitoring

Active monitoring of systems, applications, or networks

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Single Sign On

Allow users to access multiple services after entering their login credentials once

Secure Data Storage

Securely stores data to prevent data loss or breaches

For Accountants

Software specialized for accountants and accounting firms

Scenario Planning

Develop potential scenarios to identify risks and opportunities

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Bank Reconciliation

Compare and match accounting/financial records with corresponding bank statements

Show More

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## Technology Glossary Features

View full feature definition

View definitions of the features and discover new technology terms.

[View Glossary](/glossary)

[Policy Compliance Management](/glossary/policy-compliance-management)

Policy and compliance management is a process to centrally manage standards, policies, and internal control processes cross-mapped to external regulatory standards. Learn more about policy and compliance management best practices and the associated benefits.

[Mileage Tracking](/glossary/mileage-tracking)

Mileage tracking means keeping a mileage log for reimbursement or tax deductions. See why accurate mileage tracking matters for individuals and companies.

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##### Categories on G2

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