Coupa Features
Expense Reports (7)
Ease of Creating Expense Reports
As reported in 65 Coupa reviews.
Creation of expense reports takes little time and is intuitive for new users
Bank / Credit Card Integration
Based on 57 Coupa reviews.
Can easily pull in receipts from all credit card statements
Smart Categorization
As reported in 54 Coupa reviews.
Automatically assigns categories/accounts based on past entries and credit card statements
Digital Receipt Management
As reported in 56 Coupa reviews.
Provides various methods to easily capture receipts digitally and can automatically parse receipts to create expenses report entries. Methods may include mobile photos, desktop drag and drop, etc.
Employee Reimbursement
As reported in 58 Coupa reviews.
Functionality to reimburse employees directly to their bank account or can easily integrate with payroll system
Currency Conversions
As reported in 48 Coupa reviews.
Enables easy entry of expenses in other currencies and converts to expense report currency
Credit Card Integration
Based on 35 Coupa reviews.
Integrates with corporate or personal credit cards (import or bi-directional)
Travel Management (4)
Ease of Booking
As reported in 34 Coupa reviews.
Can book Flights, Hotels, and Rental cars directly from software.
Itinerary Management
Based on 24 Coupa reviews.
Creates travel itineraries based on booking
Trip Notifications
This feature was mentioned in 25 Coupa reviews.
Integrates to calendaring systems and/or provides notifications of upcoming flights, hotels, rental cars, etc.
Advanced Integrations
As reported in 27 Coupa reviews.
Allows advanced integrations to travel systems like Uber, airline ticketing systems, hotels, etc.
Client Invoicing (3)
Invoice Creation and Delivery
46 reviewers of Coupa have provided feedback on this feature.
Ability to create and send printable or electronic invoices. Includes standard invoice style library that can be customized/branded.
Electronic Payments
This feature was mentioned in 39 Coupa reviews.
Accepts electronic payments from clients
Project Accounting / Revenue Recognition
Based on 41 Coupa reviews.
Provides adequate reporting and/or can integrate to AP systems to recognize revenue appropriately
Mobile (3)
Receipt Capture
This feature was mentioned in 54 Coupa reviews.
Can easily capture receipts, parse receipts and convert/assign them to a report from mobile device
Mileage Tracking
45 reviewers of Coupa have provided feedback on this feature.
Allows users to track mileage from mobile device using maps or GPS.
Travel Itinerary and Flight Status Updates
This feature was mentioned in 31 Coupa reviews.
Mobile application can store travel itineraries, electronic documents, and updates user of travel delays/changes
Administration (8)
Business Tool Integration
Based on 55 Coupa reviews.
Provides standard connectors for popular Finance, Payroll, HRMS and CRM systems
Workflow
As reported in 54 Coupa reviews.
Routes Timesheets, Invoices, Expense reports through approval process. Easy to maintain and administer
Automated Reminders
56 reviewers of Coupa have provided feedback on this feature.
Sends automatic reminders to employees that have not completed expenses reports and/or timesheets
Policy Compliance Management
As reported in 49 Coupa reviews.
Enables administrators to create rules that enforce compliances of corporate time and expense policies
User, Role, and Access Management
This feature was mentioned in 56 Coupa reviews.
Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
PCI Regulation Compliant
29 reviewers of Coupa have provided feedback on this feature.
Complies with PCI security standards
Dashboards
The ability to access important or pertinent data in a single, customizable place.
Data Management
The ability to organize and manage a large amount of data so that data is easily searchable and accessible.
Platform (8)
Reporting
55 reviewers of Coupa have provided feedback on this feature.
Access pre-built and custom reports and dashboards.
APIs / Integration
As reported in 45 Coupa reviews.
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.
Internationalization
This feature was mentioned in 42 Coupa reviews.
Enables users to view and transact business with the same content in multiple languages and currencies.
Performance and Reliability
Based on 53 Coupa reviews.
Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.
Mobile User Support
45 reviewers of Coupa have provided feedback on this feature.
Allows software to be easily used on multiple mobile devices include phone and tablet devices.
Offline
33 reviewers of Coupa have provided feedback on this feature.
Provides users ability to create and access expense reports/timesheets while not connected to internet.
Embedded AI / Machine Learning
This feature was mentioned in 23 Coupa reviews.
Offers embedded AI/machine learning
Complex Approval Workflow
Based on 31 Coupa reviews.
Provides workflow for complex approval structures
Contract Management Platform Features (10)
Contract Creation
As reported in 52 Coupa reviews.
Users can create new contracts within the platform using built-in document creation features.
Contract Templates
This feature was mentioned in 51 Coupa reviews.
Create and access templates with to streamline contract creation, taking advantage of pre-written contract clauses and fields.
Contract Editing
50 reviewers of Coupa have provided feedback on this feature.
Relevant contract stakeholders can edit, compare, and revise multiple versions of contracts.
Contract Attachments
48 reviewers of Coupa have provided feedback on this feature.
Additional information, such as images, memos, and invoices, can be attached to contracts as supplemental resources.
Contract Collaboration
This feature was mentioned in 46 Coupa reviews.
Internal and external users are able to collaborate on contracts through a shared web portal with messaging features.
Approval Process
This feature was mentioned in 50 Coupa reviews.
Contract approvals processes can be streamlined, so that departmental workflows are integrated logically into the system.
Notifications & Reminders
Based on 49 Coupa reviews.
Receive notifications and schedule reminders with alerts according to contract milestones.
Contract Database
This feature was mentioned in 46 Coupa reviews.
Contracts can be stored in a central online repository with built in search capabilities.
Integrations / APIs
This feature was mentioned in 49 Coupa reviews.
The contract management platform can integrate with CRM software to associate contracts with customer records, and with CPQ software to feed calculated quote details into the contract.
Reporting & Dashboards
This feature was mentioned in 49 Coupa reviews.
Enable standard and ad hoc reports of contract statuses and timelines, and access live overviews of contract activities.
Payment Methods (3)
ACH
Automated Clearing House (ACH) is an electronic network that processes large volumes of financial transactions, including B2B payments.
Credit and Debit
Corporate debit and credit cards used specifically for B2B payments
Wire Transfer
Electronic fund transfers between entities
Payment Processing (7)
Batch Processing
Payments can be processed by batch without manual intervention
Payments Scheduling
Ability to schedule payments at predefined dates and times
Automated Workflows
Workflows to manage every stage of the payment process
Self Service
Self-service portals and mobile apps to submit invoices for processing
Reconciliation
Match invoices, payments, and bank statement information
Settlements
Clearing of electronic payments to transfer funds from customers to suppliers
Payment Tracking
Track each stage of the payment process and manage payments history
Security and Compliance (6)
PCI Compliant
Comply with information security standards for credit card processing
P2PE
Point-to-point encryption to convert sensitive financial information into indecipherable code
Fraud Management
Features to protect companies from attempts to steal sensitive information like credit card details
SSL Encryption
Secure Sockets Layer is the standard security protocol for encryption of electronic data
SOX
Comply with the Sarbanes-Oxley Act (SOX) to protect companies and the public from accounting erros and fraud
SOC
Ensure compliance with Association of International Certified Professional Accountants standards for cloud vendors SOC1 and SOC 2
Integration (18)
Agnostic Integration
The software can be integrated with any other products
Reporting Consolidation
Reports are generated using financial data from multiple sources
Plugins and APIs
The vendor provides pugins and APIs that customers can use to create custom integrations
Financial Systems
Integrate with ERP and accounting products
Analytics
Integrate with Business Intelligence and Corporate Performance Management solutions
FX and Trading Paltforms
Pull data from foreign exchange and commodities trading platforms
Multiple Data Sources
Consolidate data from multiple sources such as spreadsheets, databases, banking systems, and software
Accounting
Based on 50 Coupa reviews.
Provide integration with accounting and financial management software
Payment Integration
This feature was mentioned in 52 Coupa reviews.
Integrate with payment gateways and enterprise payments software
ERP
This feature was mentioned in 51 Coupa reviews.
Deliver integrations with accounting modules of ERP systems
Accounting
66 reviewers of Coupa have provided feedback on this feature.
Provide integration with accounting and financial management software
Payments
As reported in 63 Coupa reviews.
Integrate with payment gateways and enterprise payments software
ERP
Based on 64 Coupa reviews.
Deliver integrations with accounting modules of ERP systems
Account Sync
Based on 57 Coupa reviews.
Sync with company accounts to transfer payments for approved invoices
Accounting
55 reviewers of Coupa have provided feedback on this feature.
Provide integration with accounting and financial management software
Payments
This feature was mentioned in 55 Coupa reviews.
Integrate with payment gateways and enterprise payments software
ERP
59 reviewers of Coupa have provided feedback on this feature.
Deliver integrations with accounting modules of ERP systems
Procurement
62 reviewers of Coupa have provided feedback on this feature.
Allow integration with procurement software, such as Procure To Pay, RFP and Spend Management
Routing (3)
Master Routing
Matches customer requests with routes and driver or vehicle availability.
Default Routes
Define default routes per customer, geography, type of vehicle or type of cargo.
Route Assignment
Routes can be assigned to drivers individually or by batch base on criteria such as qualifications or experience.
Scheduling (4)
Master Schedule
Defines schedules for a geographical area, customer group, or type of delivery.
Constraints
Define and implement constraints such as maximum distance or number of required stops.
Adjustments
Administrators can override schedules when unexpected changes occur.
ETA
Estimated time of arrival can be shared with customers and adjusted when needed.
Optimization (3)
Priorities
Allows users to establish and change priorities for routing activities.
Real Time
Routes can be automatically adjusted in real time based on predefined rules.
Dynamic Routing
Adjust routes based on company constraints and customer requirements.
Analytics (37)
Performance
Analyse the performance of different routes or schedules.
Time & Costs
Track time (for travel, load/unload, etc.) and the associated costs.
Productivity
Monitor driver productivity based on KPIs such as time to destination.
Analytics
Tools to analyze large amounts of data in order to gain usable insights.
Cost Analysis
Tools specifically to analyze the costs of various aspects of a supply chain.
Forecasting - Supply Chain Planning
Analyzes aggregated supply chain and shipping data to gain predictive insight
Asset Tracking - Supply Chain Planning
Monitors and tracks the physical status of goods and materials
Data Collection - Supply Chain Planning
Aggregates and centralizes data regarding product movement, materials management, and financial information
Business Reporting - Supply Chain Planning
Generates reports that identify KPIs and other relevant metrics
Cash Balances
Calculate cash balances by geography or business entity
Risk Positions and Scenarios
Create scenarios to estimate the impact of possible changes in cash positions
Expiring Contracts and Payments
Determine how they may impact the liquidity of the company
Direct Spend Analysis
Analysis of products and services directly incorporated into finished products
Visibility
Based on 98 Coupa reviews.
Improve visibility into procurement activities across the company.
Performance
103 reviewers of Coupa have provided feedback on this feature.
Monitor the performance of procurement operations.
Spend
98 reviewers of Coupa have provided feedback on this feature.
Analyze procurement spending and identify future trends.
Benchmarking
Based on 81 Coupa reviews.
Provide benchmarking options for comparison with peers
KPIs
As reported in 85 Coupa reviews.
Include standard spending KPIs that can be customized
Compliance
87 reviewers of Coupa have provided feedback on this feature.
Deliver reports for compliance purposes
Errors
87 reviewers of Coupa have provided feedback on this feature.
Analysis that identifies errors in AP processes such as duplicate payments, anomalies, and fraud
Due Dates
57 reviewers of Coupa have provided feedback on this feature.
Track invoices based on due dates to identify overdue payments
Benchmarking
Based on 44 Coupa reviews.
Ability to compare AP automation metrics with other companies
KPIs
As reported in 47 Coupa reviews.
Monitor KPIs such as time to process an invoice or erroneous payments
Due Dates
This feature was mentioned in 77 Coupa reviews.
Track invoices based on due dates to identify overdue payments
Cashflow
56 reviewers of Coupa have provided feedback on this feature.
Analyze variations between incoming and outgoing cash
KPIs
As reported in 61 Coupa reviews.
Monitor KPIs such as time to process an invoice or erroneous payments
Payment Tracking
This feature was mentioned in 61 Coupa reviews.
Track different types of payment such as deposits or partial payments
Reporting
Provides users with automated reports and dashboards on all demand plans, and forecast KPIs
Segmentation analysis
Allows users to perform ABC and XYZ analyses and assess forecastability with rules adjustable by business users.
Product lifecycle
Allows users to forecast the demand impact of events such as new product launches product up-gradation, pricing, rebates, marketing activities, product discontinuation
Simulation
Allows users to create simulation scenarios with factors such as changed pricing
Historical Forecast
Allows users to pull historical data in order to more accurately predict future demand
Visibility
As reported in 58 Coupa reviews.
Improve visibility into procurement activities across the company.
Performance
57 reviewers of Coupa have provided feedback on this feature.
Monitor the performance of procurement operations
Spend
This feature was mentioned in 58 Coupa reviews.
Analyze procurement spending and identify future trends.
Due Dates
As reported in 61 Coupa reviews.
Track invoices based on due dates to identify overdue payments
KPIs
As reported in 52 Coupa reviews.
Monitor KPIs such as time to process an invoice or erroneous payments
Warehouse Management (4)
Sales and Operations Planning - Supply Chain Planning
Provides comprehensive visibility and oversight into supply chain operations
Production Planning - Supply Chain Planning
Provides inventory scheduling and inventory management functionalities
Workforce Management - Supply Chain Planning
Provides employee scheduling and employee management functionalities
Process Automation - Supply Chain Planning
Automates the tracking and recording of activities within the entire supply chain lifecycle
Cash Management (6)
Monitor Cash Positions
Ability to track cash positions across all accounts, banks, business units, and countries
Debt and Investments
Manage the investments of the company and its debts such as loans, lines of credit, or credit cards
Cash Pooling
Consolidate the balances of multiple bank accounts and manage them as a single account
Cash Operations
Such as deposits, Money Market deals, loans, Forex, facilities, and trade finance
Schedules
Schedules automate internal and external movements of funds
Automated Cash Operations
Define workflows to automate cash management operations
Risk and Compliance (4)
Manage Different Types of Risk
Such as fluctuations in currency and interest rates, or natural hazards
Comply with Financial Regulations
Ensure compliance with local and global financial standards and legislation
Counterparty Risk Management
Manage the risks to each party involved in a contract
Hedging
Hedging against investment risks to reduce potential loss
Banking (4)
Banking Connectivity
Support multiple banking and financial messaging protocols such as SWIFT
Bank Account Management
Manage multiple accounts from different banks
Intercompany Lending
Management of loans between business entities
Automated Banking
Operations for banking data gathering and consolidation
Setup (3)
Data
Based on 49 Coupa reviews.
Consolidates procurement data from multiple systems such as ERP systems and supply chain suites.
Approvals
Based on 54 Coupa reviews.
Define rules and workflows that managers can use to approve different kinds of spending.
Alignment
47 reviewers of Coupa have provided feedback on this feature.
Align spending across various departments such as procurement and accounting.
Performance (7)
KPIs
This feature was mentioned in 47 Coupa reviews.
Provide standard spend KPIs that can be customized by users.
Benchmarks
45 reviewers of Coupa have provided feedback on this feature.
Use historical spend data to create benchmarks per company or department.
Forecasting
40 reviewers of Coupa have provided feedback on this feature.
Provide forecasts on future trends that may impact spending performance.
Savings
This feature was mentioned in 44 Coupa reviews.
Identify savings opportunities per activity, department, or at the company level.
Evaluation
22 reviewers of Coupa have provided feedback on this feature.
Allows users to evaluate supplier performance using standard and custom KPIs.
Selection
20 reviewers of Coupa have provided feedback on this feature.
Provide features to compare suppliers and choose the best option for various activities.
Risk Management
Based on 18 Coupa reviews.
Identify potential issues and how they may impact relationships with suppliers.
Management (7)
Approval
32 reviewers of Coupa have provided feedback on this feature.
Use criteria to add or remove suppliers to/from approved lists.
Communication
As reported in 30 Coupa reviews.
Manage communications with suppliers on multiple channels such as phone or email.
Documents
This feature was mentioned in 26 Coupa reviews.
Capture and maintain documents related to suppliers and their products or services.
Approval
As reported in 74 Coupa reviews.
Use criteria to add or remove suppliers to/from approved lists.
Communication
66 reviewers of Coupa have provided feedback on this feature.
Manage communications with suppliers on multiple channels such as phone or email.
Documents
This feature was mentioned in 66 Coupa reviews.
Capture and maintain documents related to suppliers and their products or services.
Receipt of Goods
As reported in 68 Coupa reviews.
Compare goods received with purchase orders and document variations
Supplier Information (6)
Profiles
Based on 29 Coupa reviews.
Create and manage supplier profiles that include contact and pricing information.
Qualifications
This feature was mentioned in 18 Coupa reviews.
Identify the services and products provided by suppliers, as well as certifications.
History
As reported in 25 Coupa reviews.
Track history of all interactions and business transactions with suppliers.
Profiles
60 reviewers of Coupa have provided feedback on this feature.
Create and manage supplier profiles that include contact and pricing information.
Qualifications
Based on 53 Coupa reviews.
Identify the services and products provided by suppliers, as well as certifications.
History
60 reviewers of Coupa have provided feedback on this feature.
Track history of all interactions and business transactions with suppliers.
Planning (15)
Processes
As reported in 115 Coupa reviews.
Manage workflows and business processes for procurement.
Contracts
Based on 90 Coupa reviews.
Provide standard procurement contracts that can be customized.
Content
102 reviewers of Coupa have provided feedback on this feature.
Maintain a repository of content such as catalogs and other documents.
Requisition
This feature was mentioned in 103 Coupa reviews.
Define requisition rules for various types of procurement.
Planning dashboard
Provides users with a planning dahsboard for real-time data
Capacity Planning
Allows users to ensure production capacity meets demand
Assortment Planning
Allows users to conduct demand planning for seasonal and intermittent demand
Business functions
Allows users to tailor demand planning by business function including sales and marketing
Goal planning
Allows users to customize demand planning that take all data on particular goals into consideration.
Comprehensive Planning
The system automatically accounts for data related to consumer demand and any planned network changes.
Workflow
Allows users to automate routine steps for demand planning or data preparation
Processses
This feature was mentioned in 72 Coupa reviews.
Manage workflows and business processes for procurement.
Contracts
This feature was mentioned in 64 Coupa reviews.
Provide standard procurement contracts that can be customized.
Content
This feature was mentioned in 67 Coupa reviews.
Maintain a repository of content such as catalogs and other documents.
Requisition
As reported in 68 Coupa reviews.
Define requisition rules for various types of procurement
Execution (6)
Sourcing
This feature was mentioned in 91 Coupa reviews.
Identify and assess suppliers for different products and services.
Purchasing
Based on 110 Coupa reviews.
Create and manage purchase orders for products and services.
Invoicing
Based on 109 Coupa reviews.
Include features for procurement invoicing and e-invoicing.
Sourcing
Based on 58 Coupa reviews.
Identify and assess suppliers for different products and services.
Purchasing
69 reviewers of Coupa have provided feedback on this feature.
Electronically create and manage purchase orders for products and services.
Invoicing
As reported in 65 Coupa reviews.
Include features for procurement invoicing and e-invoicing.
Data Management (5)
Consolidation
90 reviewers of Coupa have provided feedback on this feature.
Consolidate information from multiple sources or multiple entities
Classification
This feature was mentioned in 95 Coupa reviews.
Classify information by category, supplier, or supplier
External Sources
83 reviewers of Coupa have provided feedback on this feature.
Integrate with external sources for market intelligence
Integration
Based on 98 Coupa reviews.
Integrates with ERP systems general ledgers for transfering of AP transaction data
Cleaning
As reported in 79 Coupa reviews.
Ability to cleanse and consolidate AP data
Invoice Management (6)
Capture
44 reviewers of Coupa have provided feedback on this feature.
Provide features to capture invoices such as import or scanning
Supplier Portal
57 reviewers of Coupa have provided feedback on this feature.
Allow suppliers to submit invoices using an online portal
Repository
Based on 46 Coupa reviews.
Deliver a central repository of AP documents, such as POs and invoices
Capture
This feature was mentioned in 58 Coupa reviews.
Provide features to capture and record invoices, such as import or scanning
Supplier Portal
As reported in 66 Coupa reviews.
Allow suppliers to submit invoices using an online portal
Repository
This feature was mentioned in 58 Coupa reviews.
Deliver a central repository of AP documents, such as POs and invoices
Invoice Processing (13)
Matching
Based on 55 Coupa reviews.
Ability to match AP invoices to POs, contracts, or payments
Payments
Based on 52 Coupa reviews.
Identify incomplete or late supplier payments
Workflows
57 reviewers of Coupa have provided feedback on this feature.
Include workflows for approvals and invoice processing
Tax Compliance
41 reviewers of Coupa have provided feedback on this feature.
Comply with local and global tax regulations for collections
Approvals
This feature was mentioned in 80 Coupa reviews.
Include workflows for approvals of invoices or payments
Batch Processing
70 reviewers of Coupa have provided feedback on this feature.
Process multiple invoices without human intervention
Consolidation
This feature was mentioned in 59 Coupa reviews.
Allow users to consolidate multiple invoices into one
Match Invoices
This feature was mentioned in 62 Coupa reviews.
Match invoices with purchases and sales orders, as well as with payments
Matching
This feature was mentioned in 59 Coupa reviews.
Ability to match AP invoices to POs, contracts, or payments
Payments
Based on 57 Coupa reviews.
Identify incomplete or late supplier payments
Workflows
57 reviewers of Coupa have provided feedback on this feature.
Include workflows for approvals and invoice processing
Tax Compliance
This feature was mentioned in 53 Coupa reviews.
Comply with local and global tax regulations for collections
Submittal
This feature was mentioned in 57 Coupa reviews.
Electronically submit invoices to buyers
Invoice Generation (3)
Templates
As reported in 65 Coupa reviews.
Provide standard invoice templates that can be customized by users
Digital Invoices
This feature was mentioned in 70 Coupa reviews.
Ability to convert invoices to digital formats such as PDF
Recurring Invoices
Based on 67 Coupa reviews.
Automatically generates invoices at pre-defined time intervals
Collaboration (4)
Integrations
Allows users to integrate their demand planning software with ERP and SCM software
Multiple users
Allows multiple users to simultaneously input thier data online, offline or remotely
Forecast collaboration
Allows multiple stakeholders into planning data for increased visibility
Inventory collaboration
Allows users to have multi-tier visibility into current stock and purchase orders
Supplier Management (3)
Evaluation
Based on 66 Coupa reviews.
Allows users to evaluate supplier performance using standard and custom KPIs.
Selection
As reported in 64 Coupa reviews.
Provide features to compare suppliers and choose the best option for various activities.
Risk Management
As reported in 58 Coupa reviews.
Identify potential issues and how they may impact relationships with suppliers.
Financial Data Transfer (4)
Data Exchange
Schedules the exchange of information between internal and external systems
Reporting
Automatically extracts data required for dashboards and reports on cash positions and liquidity
Access
Restricts access to certain users within an organization, or provides access for third parties
Integration
Integrates with other financial software, such as Accounting, ERP, and Corporate Performance Management software
Expense Reporting (4)
Expense Automation
As reported in 10 Coupa reviews.
Captures data using scanned receipts and electronic invoices and automatically aligns invoices and expenses
Integration
Integrates seamlessly and securely into IT ecosystems
Compliance
This feature was mentioned in 11 Coupa reviews.
Set regulations set forth by each company and keeps travel and reimbursement policies in compliance
Mobile Functionality
11 reviewers of Coupa have provided feedback on this feature.
Snaps receipts, capture and approve expense on the move, and track travel through GPS
Approval (3)
Rules
10 reviewers of Coupa have provided feedback on this feature.
Incoporates company travel restrictions and guidelines to help stay in compliance and on budget
Workflows
As reported in 11 Coupa reviews.
Creates a path of tasks that need to be completed and assigns approval tasks to individuals
Submit
As reported in 11 Coupa reviews.
Allows users to submit travel requests and expense reports directly to the correct approvers
Payment Types (3)
AP Automation
Manages large volumes of invoices and financial transactions between a company and its suppliers
E-Commerce
Facilitates the acceptance of electronic payment for online transactions
Retail
Features a common interface for in-store, online, and on-the-go set across all acceptance points
Risk (3)
Analysis
Based on 53 Coupa reviews.
Reduces future risks through root cause analysis and process improvement
Identification
As reported in 44 Coupa reviews.
Reduces frequency of errors, identifies risk and improves efficiency
Scoring
Based on 45 Coupa reviews.
Scores suppliers and employees based on risk factors
Recovery (4)
Recoup
Based on 35 Coupa reviews.
Identifies and recoups funds and prevents errors from happening again
Reporting
58 reviewers of Coupa have provided feedback on this feature.
Offers reporting to aid in minimizing future lost profits and process breakdown
Historical payments
83 reviewers of Coupa have provided feedback on this feature.
Approve, reject, or query historical payment transactions to identify anomalies
Overpayments
Based on 80 Coupa reviews.
Recover overpayments, duplicate payments, or unused credits from suppliers
Audit (4)
Filters
Based on 58 Coupa reviews.
Includes a library of audit-tested filters to identify AP outliers that are outside company policy
Post Audits
As reported in 40 Coupa reviews.
Conducts a post-audit analysis of large volumes of data to identify historical payment errors and automatically generate claims
Overpayments
This feature was mentioned in 40 Coupa reviews.
Detects and prevents a wide range of overpayment errors
Duplicates
54 reviewers of Coupa have provided feedback on this feature.
Detects and prevents a wide range of duplicate payments
Fraud (3)
Vendor Checks
This feature was mentioned in 43 Coupa reviews.
Enables automatic checks of new vendors being set up in the system to combat potential billing schemes
Data Generation
As reported in 45 Coupa reviews.
Generates comprehensive data needed to conduct a thorough investigation
Monitoring
This feature was mentioned in 45 Coupa reviews.
Provides continuous, proactive fraud monitoring across multiple systems and data formats
AP Data Processing (3)
Workflows
89 reviewers of Coupa have provided feedback on this feature.
Constantly evaluate AP transactions to optimize workflows
Transparency
Based on 82 Coupa reviews.
Improves management oversight by reconciling external data against internal transaction data
Controls
This feature was mentioned in 89 Coupa reviews.
Strengthens process controls by using analysis to proactively reduce errors before they happen and detect fraud risk
Payment Cards (3)
One-time Virtual
25 reviewers of Coupa have provided feedback on this feature.
Online credit card number that can be instantly sent to employees and used for secure, one-time purchases
Recurring Virtual
This feature was mentioned in 23 Coupa reviews.
Online credit card number that can be instantly sent to employees and used for secure, recurring payments, such as subscriptions or services
Physical
24 reviewers of Coupa have provided feedback on this feature.
Physical credit cards used by employees for various expenses that allow management to monitor spending and budgets
Reporting (4)
Real time
33 reviewers of Coupa have provided feedback on this feature.
Report on spend transactions as they happen in real time
Multiple Views
Based on 33 Coupa reviews.
Reports that allow the user to sort and filter by vendor, team, GL, department, etc.
Export
As reported in 33 Coupa reviews.
The ability to export reports in various formats, such as excel, CSV, and Google Sheets
Budgets
As reported in 25 Coupa reviews.
Report on and track spending against budgets
Payments (4)
Vendor
Based on 34 Coupa reviews.
Pay vendors through a dashboard or portal and maintain vendor payment information
Recurring
26 reviewers of Coupa have provided feedback on this feature.
Manage and execute recurring payments, such as subscriptions, services, utilities, etc.
Employee Reimbursements
As reported in 29 Coupa reviews.
Reimburse an employee for all necessary expenditures or losses incurred by the employee within the employee's scope of employment
ACH
This feature was mentioned in 26 Coupa reviews.
Allows for the electronic transfer of funds between banks
Fraud & Risk Management (3)
Notifications
As reported in 37 Coupa reviews.
Real-time notifications for fraudulant and/or duplicate spending
Unique Cards
As reported in 25 Coupa reviews.
Individual, unique cards for each vendor to help manage duplicate and overpayments
Controls
This feature was mentioned in 30 Coupa reviews.
Control spend limits, expiration dates, and lock and unlock stolen or lost cards
Supplier Marketplace (3)
Library
21 reviewers of Coupa have provided feedback on this feature.
Provides a centralized library containing product data.
Categorization
21 reviewers of Coupa have provided feedback on this feature.
Enables users to assign custom categories to products.
Data Management
This feature was mentioned in 22 Coupa reviews.
Creates and manages product catalogs.
Contract Management (3)
Compliance
21 reviewers of Coupa have provided feedback on this feature.
Assists with maintaining compliance with controlled processes, automated tracking, and audit trails.
Revenue
20 reviewers of Coupa have provided feedback on this feature.
Identifies revenue opportunities by providing better visibility into spend data, improving supplier relationships, streamlining procurement processes, and identifying cost savings opportunities
Negotiations
As reported in 22 Coupa reviews.
Provides organizations with the tools and data they need to negotiate contracts more effectively, such as data analysis, collaboration, and contract management.
Data Collection (3)
Spend
As reported in 21 Coupa reviews.
Increases spend visibility into pricing and unintended or excessive use of discounts or promotions by customers.
Compliance Reports
As reported in 21 Coupa reviews.
Identifies noncompliant spending, fraud, and other activity outside of company policy.
Savings
As reported in 20 Coupa reviews.
Analyzes spending patterns and identifies areas to reduce costs.
Project Management (3)
Dashboard
22 reviewers of Coupa have provided feedback on this feature.
Provides a dashboard for searching and reporting on contracts and projects.
Repository
Based on 21 Coupa reviews.
Manages contracts in a single, online central repository.
Lifecycle
This feature was mentioned in 21 Coupa reviews.
Manages the entire contract lifecycle process by providing visibility into projects and allocating resources across sourcing initiatives.
Generative AI (2)
AI Text Generation
Based on 27 Coupa reviews.
Allows users to generate text based on a text prompt.
AI Text Summarization
This feature was mentioned in 27 Coupa reviews.
Condenses long documents or text into a brief summary.
Supplier Collaboration - Supply Chain Business Networks (4)
Onboarding
Streamlines the process of onboarding new suppliers to a network
Order Tracking
Provides visibility into the movement of goods/products
Quotes
Enables users to acquire and evaluate quotes for services
Performance Analysis
Provides an overview of supplier performance and actions to take to mitigate risks
AI - Travel Management (5)
Personalization
Uses AI to offer highly personalized experiences by analyzing data from previous travel patterns, preferences, and behaviors
Predictive Analytics
Uses ML and AI to analyze historical data to identify trends and make predictions for travel costs, peak travel times, weather conditions, or flight cancellations
Cost Savings
Uses AI and ML to automate tasks such as booking, expense reporting, and itinerary management, to reduce admin costs
Efficiency
Uses AI and ML to analyze spending patterns to identify cost-saving opportunities, such as recommending alternative travel options of similar quality at lower prices
Real-Time Assistance
Provides AI guided chatbots to provide real-time assistance to travelers, answering questions, providing updates, and offering support 24/7
Analytics - Supply Chain Cost-To-Serve Analytics (3)
Profability
Displays profit opportunities by comparing revenue and cost-to-serve data
Scenario Analysis
Provides in-depth analysis of product impact on supply chain network
Cost Breakdown
Provides visibility into the supply chain costs of product
Agentic AI - Spend Management (1)
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Procure to Pay (1)
Multi-step Planning
Ability to break down and plan multi-step processes
Agentic AI - Accounts Payable (AP) and Spend Analysis (1)
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Contract Management (1)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Agentic AI - Purchasing (2)
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Expense Management (2)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Agentic AI - Travel Management (2)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Strategic Sourcing (3)
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Agentic AI - Invoice Management (3)
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - AP Automation (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Enterprise Payment (1)
Adaptive Learning
Improves performance based on feedback and experience
Agentic AI - Treasury Management Systems (3)
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Transaction Monitoring - Financial Fraud Prevention (3)
Payment monitoring
Monitors both incoming and outgoing payments to detect fraud, such as fake payees, bank accounts, or unathorized users.
Real-time risk monitoring
Reviews every transaction in real‑time using rules, pre-defined criteria or a combination of signals to block, flag, or allow transactions.
Threshold Management
Allows configuring custom rules/thresholds and adjusting sensitivity for different types of transactions.
Identity & Authentication - Financial Fraud Prevention (2)
Identity Verification
Uses documents, biometrics, or device fingerprinting to verify that a user is who they claim to be.
MFA
Detects unusual login or credential usage and requires additional authentication when a risk is present.
Behavioral & Analytics Detection - Financial Fraud Prevention (2)
Behavioral Analytics
Builds behavioral baselines to detect deviations in transactions and device usage.
Bot Detection
Monitors and blocks automated fraud bots, such as creating fake accounts.
Audit & Compliance - Financial Fraud Prevention (2)
Audit Trail
Tracks actions of users, rule changes, and other system events in secure logs
Reporting
Generates customlizable reports for regulatory requirements and ongoing compliance.
Technology Glossary Features
View definitions of the features and discover new technology terms.
Mileage tracking is the process of maintaining a mileage log for reimbursement or tax deduction. See why accurate mileage tracking is crucial for individuals and companies alike.
Policy and compliance management is a process to centrally manage standards, policies, and internal control processes cross-mapped to external regulatory standards. Learn more about policy and compliance management best practices and the associated benefits.




