# Corcentric Reviews **Vendor:** Corcentric **Category:** [Purchasing Software](https://www.g2.com/categories/purchasing-software) **Average Rating:** 4.2/5.0 **Total Reviews:** 35 ## About Corcentric Corcentric is a provider of Source-to-Pay (S2P) and Order-to-Cash (O2C) solutions designed to assist business in optimizing their accounts payable, accounts receivable, and fleet management processes. We help businesses reduce costs, improve working capital, and achieve sustainable growth through solutions that integrate software, expert advisors, and finance. With over two decades of experience, we serve more than 2,000 customers, helping them streamline purchasing and payment processes, control spend, secure transactions, and maximize working capital. The primary target audience for Corcentric includes finance professionals and organizations seeking to improve their finance and procurement operations. By offering a comprehensive suite of services, Corcentric addresses specific use cases such as automating invoice processing, managing collections, and enhancing procurement efficiency. This enables finance teams to transition from routine transactional roles to strategic partners, allowing them to focus on high-impact activities that drive business success. The solutions provided by Corcentric are particularly beneficial for organizations looking to enhance their cash flow management and improve overall financial visibility. Key Features and Benefits: Order-to-Cash Efficiency: Streamlines accounts receivable operations with electronic invoice presentment and payment (EIPP), collections management, and dispute resolution, accelerating cash flow and improving payment reliability. AP Automation and Source-to-Pay: Corcentric automates sourcing, procurement, and invoice processing, supporting end-to-end electronic invoicing and payments to reduce manual processes and improve accuracy. Flexible Payment Methods: Supports various payment options, including virtual cards, ACH, ACH+, prepaid debit cards, and checks, to meet diverse financial needs and improve convenience and control. Managed Services and Advisory Support: Corcentric provides operational support for tactical purchasing, accounts payable, and accounts receivable processes, allowing teams to focus on strategic goals. Enhanced Security and Compliance: Through features like StopFraud™️ payment protection service, Corcentric ensures secure, compliant payment processing, protecting organizations against fraud and payment risks. We empower finance professionals to transition from transactional roles to strategic partners within their organizations. By automating routine tasks and streamlining processes, we free up valuable time for finance teams to focus on high-impact activities such as financial planning, analysis, and strategic decision-making. Our solutions enhance visibility into financial data, enabling more informed decisions that align with organizational goals. We are committed to delivering measurable results and fostering long-term partnerships that drive business success. ## Corcentric Pros & Cons **What users like:** - Users praise Corcentric for its **quick and efficient customer support** that enhances their daily invoicing tasks. (3 reviews) - Users value the **ease of use** of Corcentric, enabling efficient invoicing and seamless ERP integration. (3 reviews) - Users value the **efficiency** of Corcentric, praising its quick invoicing and user-friendly features that enhance workflow. (2 reviews) - Users value the **direct integration with ERP** in Corcentric, simplifying workflows and enhancing financial processes. (1 reviews) - Users value the **efficient invoicing speed and seamless workflow** of Corcentric, enhancing their daily operations effectively. (1 reviews) - Users appreciate the **excellent customer service** of Corcentric, ensuring their needs are met efficiently. (1 reviews) - Easy Integrations (1 reviews) - Easy Setup (1 reviews) - Integrations (1 reviews) - Invoice Management (1 reviews) **What users dislike:** - Users face challenges with the **approval process issues** , hindering their ability to efficiently manage invoices. (1 reviews) - Users find the **inefficient invoicing** process frustrating, especially when they can't decline invoices during indexing. (1 reviews) - Users report **invoicing issues** with Corcentric, particularly with the inability to manage or decline invoices effectively. (1 reviews) - Users find the **interface outdated** and prefer keyboard shortcuts over mouse clicks for improved efficiency. (1 reviews) - Users face challenges with **irreversible page deletion** , making it difficult to manage old purchase orders effectively. (1 reviews) - Poor Interface Design (1 reviews) - Submission Issues (1 reviews) - Users often face **unclear navigation** in Corcentric, struggling with button selection and outdated UI design. (1 reviews) - Usability Issues (1 reviews) - UX Improvement (1 reviews) ## Corcentric Reviews ### 1. It is an efficient procurement management solution tool. **Rating:** 4.0/5.0 stars **Reviewed by:** Kapil M. | Supply Chain Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Corcentric?** It is an comprehensive software solution which provides solution from solution to payment and it is designed to automate and centralize procurement activities which includes all the P2P activities, sourcing and bidding, purchasing and invoice reconcillation. Some of the best thing which we like about it has reduced the overall cost by 10%. **What do you dislike about Corcentric?** While implementing one should take care of the cost for the smaller organization. Our team has also faced some issues with the customer support wherein we faced some delay in issue resolution and difficulty in reaching them. **What problems is Corcentric solving and how is that benefiting you?** It is a complete solution from source-to-pay cycle which includes initial supplier engagement to final payment and process standardization. By implementing this solution, it has enhanced our procurement efficiency, reduce costs, mitigate risks, and improve supplier relationships. ### 2. Efficient Invoicing and Search, but Limited Document Upload Actions **Rating:** 5.0/5.0 stars **Reviewed by:** Leah D. | Accounts Payable Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Corcentric?** The speed in getting through invoicing and also the update of being able to search past invoices from the current vendor you are working on without having to get out of the workflow. Their customer support is quick and efficient. I use Corcentric daily, so it is important for an easy to use software. **What do you dislike about Corcentric?** Not being able to "begin work" or decline invoices in your indexing. **What problems is Corcentric solving and how is that benefiting you?** Being able to view previous invoices from the vendor you are working with has been a beneficial upgrade recently. Otherwise, no serious problems currently. **Official Response from Ashley Brizendine:** > Hi there, Thank you for taking the time to share your experience! We’re glad to hear Corcentric has helped streamline your invoicing and search process, and we appreciate your feedback on document upload and indexing. Insights like this help us continue improving. – The Corcentric Team ### 3. Lack of experience, knowledge in the industry, and a serious lack of managerial oversight **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Import and Export | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2025 **What do you like best about Corcentric?** The software markets itself as a solution for increased productivity by automating both accounts receivable and accounts payable functions. While the platform is presented a visually appealing website and the team clearly demonstrated a certain level of effort, results may vary on the actual performance, experience and value delivered. **What do you dislike about Corcentric?** To begin with, the lack of fundamental accounting knowledge within this company is genuinely alarming—especially considering that accounting is the foundation of their entire business model. It’s comparable to walking into a McDonald’s and discovering that an employee has never heard of a burger. Equally troubling is the apparent absence of managerial oversight. One would reasonably expect that when an employee encounters a recurring issue, it would be escalated appropriately. Unfortunately, that’s not the case here. Instead, staff appear content to repeat the same process endlessly with no resolution—echoing the classic definition of insanity: doing the same thing over and over again and expecting different results. As for customer support—there is virtually none. The experience is defined by unprofessional, non-collaborative email exchanges that make even the simplest inquiries a challenge. Given the abundance of competitors in this space that offer greater functionality, higher efficiency, better support, and—surprisingly—lower pricing, it's difficult to understand how this company remains viable. **What problems is Corcentric solving and how is that benefiting you?** Not only did they fail to resolve existing issues, but they also introduced additional problems that didn’t previously exist. **Official Response from Ashley Brizendine:** > Thank you for taking the time to share your experience. We’re sorry to hear that your interactions with Corcentric have not met your expectations, and we value your candid feedback. The points you’ve raised around accounting expertise, managerial oversight, and customer support are important to us. While this feedback is difficult to hear, it helps us identify areas where we may need to take a closer look and determine where improvements could be made. We strive to deliver not only effective technology solutions, but also responsive, knowledgeable support and clear communication throughout the customer experience. Your comments are a reminder of how important that commitment is, and we will be reviewing them internally to better understand the challenges you encountered. We would welcome the chance to learn more about your experience firsthand. If you’re open to it, please reach out to us at support@corcentric.com so we can continue the conversation. —The Corcentric Team ### 4. Good product Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2025 **What do you like best about Corcentric?** Straightforward setup, Integrates directly with ERP, Great Customer Support **What do you dislike about Corcentric?** UI is a little outdated. Would prefer to hit [Enter] button on keyboard rather than use a mouse to click a [Submit] button **What problems is Corcentric solving and how is that benefiting you?** AP Payments to Vendor with approval routing **Official Response from Ashley Brizendine:** > Thank you for the great feedback! We're thrilled to hear you’ve had a smooth experience with Corcentric Payments and that our ERP integration and support have stood out. We appreciate your note on the UI—our product team is actively exploring enhancements to make navigation even easier. Thanks for helping us improve! ### 5. The P2P module from Corcentric is a good module, but this is not the case for the other modules. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** June 20, 2025 **What do you like best about Corcentric?** A relatively intuitive tool controls securing our procedures a support team available **What do you dislike about Corcentric?** Apart from the P2P, the other modules are not completely satisfactory. The contract module is too complex. The version upgrades throughout the year are time-consuming and a source of dissatisfaction. Strengthen accounting expertise at the support level. **What problems is Corcentric solving and how is that benefiting you?** Securing the commitment chain with budget control and approval workflow A commitment process compliant with our procedures A secure supplier database ### 6. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Harsh K. | Admin Manager, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Corcentric?** Nothing complicated and has never lagged during use. **What do you dislike about Corcentric?** Cannot delete old purchase orders once in system **What problems is Corcentric solving and how is that benefiting you?** Our customers like using it for sending P.O's in so nothing is missed and also to track their payments **Official Response from Ashley Brizendine:** > Hi Harsh! Thank you for taking the time to share your positive experience with Corcentric! We are thrilled to hear that you are satisfied with our solutions and services. We look forward to continuing to exceed your expectations. ### 7. Reliable system to use **Rating:** 5.0/5.0 stars **Reviewed by:** ILona N. | Administrative Service Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Corcentric?** It is user friendly and easy to use and implement. Corcentric's commitment to leveraging technology to streamline business operations and improve efficiency is truly impressive. Additionally, the emphasis on data-driven decision-making at Corcentric aligns with my own professional interests and strengths. **What do you dislike about Corcentric?** Given the rapid growth and expansion, it can sometimes be challenging to maintain the same level of personalized customer support that Corcentric is known for. Ensuring that all clients, regardless of size, receive consistent and high-quality support will be important for sustaining long-term customer satisfaction and loyalty. **What problems is Corcentric solving and how is that benefiting you?** One of the primary issues Corcentric solves is the complexity and inefficiency in procurement processes. By automating and optimizing procurement workflows, Corcentric helps me reduce manual errors, speed up procurement cycles, and ensure compliance with purchasing policies. Corcentric's solutions automate the invoicing and payment processes, ensuring accuracy and timely payments. Corcentric's solutions simplify the billing and payment process, making it easier for businesses to manage receivables and improve cash flow. **Official Response from Ashley Brizendine:** > Hi ILona! Thank you for taking the time to share your positive experience with Corcentric. We are thrilled to hear that you are satisfied with our solutions and services. We look forward to continuing to exceed your expectations and greatly appreciate your kind words! ### 8. Great product and customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** April D. | Shared Services Accounts Payable Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 14, 2024 **What do you like best about Corcentric?** Software is user friendly and customer service going above and beyond to make sure all of our needs are met to make the solution efficient. **What do you dislike about Corcentric?** Nothing comes to mind. My users and I love the product. **What problems is Corcentric solving and how is that benefiting you?** Custom Dashboards to make reporting more efficient. Utilizing AI to maximize the matching process. **Official Response from Ashley Brizendine:** > Hi April! Thank you so much for taking the time to share your positive experience with Corcentric. We are thrilled to hear that you are satisfied with our solutions, and especially love to hear that our customer service team goes above and beyond to make sure your needs are met! We look forward to continuing to exceed your expectations. ### 9. Amazing AP Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Scott N. | Ap manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2024 **What do you like best about Corcentric?** Concentric is a crucial tool used in my daily AP processes. **What do you dislike about Corcentric?** Sometimes it can be a lengthy process to on board new edi suppliers **What problems is Corcentric solving and how is that benefiting you?** Corcentric is benefiting us with ap automation **Official Response from Ashley Brizendine:** > Hi Scott! Thank you for taking the time to share your positive experience with Corcentric. We are thrilled to hear that you are satisfied with our solutions and services. We look forward to continuing to exceed your expectations, and we had a pleasure catching up with you during our User Group in Cherry Hill! ### 10. Lacks Customization for Finance **Rating:** 3.5/5.0 stars **Reviewed by:** Miriam P. | Social Media Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2024 **What do you like best about Corcentric?** Corcentric's single platform covers the entire eProcurement lifecycle. It takes care of everything including purchase accounts payable and invoice processing/supplier management. This do-it-all tool simplifies the workflow and cuts time on the task in half as well as shuffling between various programmes. **What do you dislike about Corcentric?** Corcentric also is quite impressive but sometimes the user’s interface is difficult to deal with. It s a little bit complicated to get along with the new navigation and I run into some problems occasionally with the fact that not all the features are fully functioning and the loading time is slow. Hence i oftentimes have to work along narrow frames or think of manual workarounds. **What problems is Corcentric solving and how is that benefiting you?** Corcentric has really made our assumptions about financial transaction processes out of date by automizing the manual data entry and making financial processes less complicated for us. It means that there are fewer errors, higher level of efficiency in processing times and increased transparency of our financial health. The freed up time enabling us to concentrate on strategic initiatives of prioritized value. **Official Response from Ally Lim:** > Thank you for taking the time to share your positive experience with Corcentric. We apologize for any issues you’ve encountered with our solutions and services. Please know we are committed to addressing your concerns and will take the necessary steps to make things right for you! ### 11. It depends... **Rating:** 2.5/5.0 stars **Reviewed by:** Stephen d. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2024 **What do you like best about Corcentric?** I like the Support staff (Larry, Ngocand Katie) and the CSMs we have been assigned and worked with (David, Julian and Liz). I really appreciate Phillip Thiel--as he is the only one who, in a short amount of time, has asked enough questions to get the necessary understanding of what our need or requirement was. It was not a quick 'no--you would need Professional Services' or 'the module is not configured so you can't do it' to 'this will require a change request and so talk to your CSM' to 'it was a bug but we decided it's a feature enhancement so tough luck'. It was always 'what is it really that you are trying to accomplish' to 'there is a better way of doing it based on information I have gathered from your testing/instance'. He made things happen. I think the team up with David Pala has been the best thing--if not the only thing that has worked. **What do you dislike about Corcentric?** The product--to me, is still Determine. So, I can't say I dislike Corcentric. I think that there has not been any significant and new features--for me to say 'I like what they have done'. It's just been rebranded. It is unfortunate that everyone's hands are tied as Corcentric does not seem to be willing to develop Determine as much as it needs to be--it is still the way it was from the beginning: We find the implementation process of Corcentric's solutions to be complex, time-consuming and expensive-- especially when integrating with existing systems or accommodating unique organizational requirements. As much as Corcentric offers a range of solutions, the level of customization available is limited and therefore does not meet our specific needs or preferences. The unavoidable steep learning curve to get familiar with Corcentric's platform impacts productivity and efficiency in the short term (6 months to over a year especially due to the lack of updated and enough documentation)--and these are users who have used Procurement and Finance software prior. Integrating Corcentric's solutions with existing systems or third-party applications posed challenges--API was almost useless and a blackbox. As much as Customer Support services were available and the staff were cordial, there wasn't much accomplished or 'solved'. No transparency. Short. **What problems is Corcentric solving and how is that benefiting you?** I am an Admin and not an actual business user. To what I need as an Admin, I do not have the necessary access level. The bad part is I am not given access to all the modules' features, functionalities, the builder tool, et al. No one has taken the time to provide an overview or birdseye view of the system or entire platform per module....I mean, if there was documentation I don't see this as a necessity but there isn't or it is not enough (mostly outdated ones from Determine). With Support not being transparent and unwilling to explain things as to how it pertains to us or our instance and situation, it really makes it impossible for us to even consider using the system more. So, to date, it is just a repository of contracts and contract documents. **Official Response from Ashley Brizendine:** > Thank you for your thoughtful response. We're glad to hear of your positive experiences and growth alongside our company as we continue to evolve our services and solutions. Over the years, Corcentric has strategically grown through technology acquisition. We're grateful to have had the opportunity to continue our journey serving organizations such as yours and evolving partnerships over that time. Since legacy days, Corcentric Platform has continued to expand and keep pace with the market, implementing the most salient features as valued by our customer community. In this way, we're able to maintain a rich and configurable feature landscape across all Corcentric Platform. We're sorry to hear about your experience with some of our onboarding and documentation. Rest assured, our Product Team and Corcentric University are constantly evolving implementation and release cycle assets to ensure users have the necessary documentation, testing guides, video training, and other training aids for efficient ramp-up, engagement, and quick time-to-value. We also have a strong history of partnering and integrating with third-party solutions. Our customer-centric technical support advocates are always ready to coach and troubleshoot should issues ever arise. We're glad to hear your experiences with our technical and success team members have been rewarding, and we will pass on the accolades to each. As an administrator of your organization's platform, we want you to be up to date with all the most recent features and configuration options available within  Corcentric  Platform. We understand there may be a gap, and as your partner, we take your feedback seriously. We're ready to work with you to help close it.  We've notified our Customer Success team of your feedback, and they will contact you to follow up. Our goal remains to help your organization benefit from the same Corcentric Platform advantages we offer so many other successful organizations worldwide.  Thank you again for your thoughtful feedback and we appreciate the opportunity to serve you. ### 12. Corcentric makes ordering so easy. **Rating:** 5.0/5.0 stars **Reviewed by:** Love B. | Operations Coordinator II, Mid-Market (51-1000 emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Corcentric?** Corcentric makes the ordering and creating Purchase orders so easy. It's all in one place. I use it on a daily basis and customer service is amazing. **What do you dislike about Corcentric?** I haven't found anything that I don't like about it **What problems is Corcentric solving and how is that benefiting you?** It helps with ordering and the aproval process. **Official Response from Ashley Brizendine:** > Hi Love! Thank you for taking the time to share your positive experience with Corcentric. We are thrilled to hear that you are so satisfied with our solutions and the best customer service team around. We look forward to continuing to exceed your expectations. ### 13. Cor has been a great asset **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** September 13, 2024 **What do you like best about Corcentric?** The most helpful part is visibility. We easily can see what we have spent, with significant details for each transaction. **What do you dislike about Corcentric?** Not a complaint with the product, more that we have not yet utilized all capabilities. For example, our company doesn't yet have purchase orders. This would help us better use Cor products. **What problems is Corcentric solving and how is that benefiting you?** Going paperless was the first and still best improvement. Audit trails are also beneficial. **Official Response from Ashley Brizendine:** > Thank you for taking the time to share your positive experience with Corcentric! We are thrilled to hear that you are satisfied with our solutions and services. We look forward to continuing to exceed your expectations. ### 14. Review for Corcentric **Rating:** 5.0/5.0 stars **Reviewed by:** Emily G. | MSL, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Corcentric?** Concentric is helpful for keeping work events organized. **What do you dislike about Corcentric?** Sometimes do not know what button to click on. **What problems is Corcentric solving and how is that benefiting you?** It makes getting expenses paid back easier. **Official Response from Ashley Brizendine:** > Thank you for taking the time to share your positive experience with Corcentric! We are thrilled to hear that you are satisfied with our solutions and services. We look forward to continuing to exceed your expectations and are always looking for ways to increase training opportunities for our users. Please let us know if you need assistance and we would be glad to help! ### 15. One more tweak and it's a 10-star! **Rating:** 4.5/5.0 stars **Reviewed by:** Peggy M. | Business Services Program Director, Geriatric Medicine, Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Corcentric?** I like how easy it is to see how I coded previous charges. **What do you dislike about Corcentric?** I don't like that I keep having to scroll to see a drop down after I have entered my data. The screen should remain stationary so I can continue without having to scroll a second time to see the drop down information. **What problems is Corcentric solving and how is that benefiting you?** Ease of review, approval flow. **Official Response from Ashley Brizendine:** > Hi Peggy! Thank you for taking the time to share your positive experience with Corcentric. We are thrilled to hear that you are satisfied with our solutions and services. We look forward to continuing to exceed your expectations. We will make sure to pass your recommendation about stationary screens along to our product team! ### 16. Corcentric has been key in keeping our receivables up to date for our customer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Corcentric?** The upside to corcentric is being able to follow up on aged invoices to get a payment date and keep our customer account updated. **What do you dislike about Corcentric?** I don't have anything bad to say, corcemtric is very thorough **What problems is Corcentric solving and how is that benefiting you?** We are able to locate payments that have been made by our key customer and keep our records updated **Official Response from Ashley Brizendine:** > Thank you for taking the time to share your positive experience with Corcentric! We are thrilled to hear that you are satisfied with our solutions and services. We look forward to continuing to exceed your expectations. ### 17. Corcentric is a Friendly System **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Corcentric?** Corcentric is very easy to learn, new user friendly, it helps to organize everything in different order, for different reasons and needs, Corcentric is a very smart system ! **What do you dislike about Corcentric?** I can't think on something that I do not like.... **What problems is Corcentric solving and how is that benefiting you?** To organize my work better, made reports simple, fast and efficent. **Official Response from Ashley Brizendine:** > Thank you for taking the time to share your positive experience with Corcentric! We are thrilled to hear that you are satisfied with our solutions and services. We look forward to continuing to exceed your expectations. ### 18. Great platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Corcentric?** Amazing support from their team and easy navigation of the platform. **What do you dislike about Corcentric?** No ability to have a live chat for a quick response to simple questions not featured in FAQ. **What problems is Corcentric solving and how is that benefiting you?** Corcentric makes purchasing products very easy, as well as has A+ help in making sure my suppliers are paid on time. **Official Response from Ashley Brizendine:** > Thank you for taking the time to share your positive experience with Corcentric! We are thrilled to hear that you are satisfied with platform and the best customer service team around. We look forward to continuing this wonderful partnership with you. ### 19. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Corcentric?** My company uses Corcentric for expense reports. I've found it easy to use and it allows me to process my expenses quick. **What do you dislike about Corcentric?** Honestly, nothing. I have no issues, Rey easy to use. **What problems is Corcentric solving and how is that benefiting you?** Allows me to process my monthly expense report easily. **Official Response from Ashley Brizendine:** > Thank you for taking the time to share your positive experience with Corcentric! We are thrilled to hear that you are satisfied with our solutions and services. We look forward to continuing to exceed your expectations. ### 20. Great Experience **Rating:** 5.0/5.0 stars **Reviewed by:** David B. | Facility Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Corcentric?** Great reporting and support Mike Hamilton does a great job for us **What do you dislike about Corcentric?** All good I have nothing bad to report All is good **What problems is Corcentric solving and how is that benefiting you?** Allowing us to really visualize or fleet **Official Response from Ashley Brizendine:** > Hi David! Thank you for taking the time to share your positive experience with Corcentric! We are thrilled to hear that you are satisfied with our solutions and services. We look forward to continuing to exceed your expectations. ### 21. Corporate Finance and tresury supervisor **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2024 **What do you like best about Corcentric?** When I have any issues support is very great at responding quickly and fixing any issues or answer any questions that we may need assistance with. I love the fact that they are constantly updating things, offering training courses for folks to attend. **What do you dislike about Corcentric?** I have nothing negative to say about Corcentric **What problems is Corcentric solving and how is that benefiting you?** It indexes our invoice I to system with almost 99.9 accuracy **Official Response from Ashley Brizendine:** > Thank you for taking the time to share your positive experience with Corcentric! We are thrilled to hear that you are satisfied with our solutions and services. We look forward to continuing to exceed your expectations. ### 22. Powerful AP automation tool, with some caveats **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Corcentric?** The teams running support are very responsive when problems arise. **What do you dislike about Corcentric?** Corcentric is incredibly granular and customizable, but it's prone to bugs with each new version implemented, especially for customizations. **What problems is Corcentric solving and how is that benefiting you?** Corcentric has allowed us to reduce manual entry of invoices by at least 80%, this benefits myself and my team with working on higher level tasks during the AP cycle. **Official Response from Ashley Brizendine:** > Thank you for taking the time to share your experience with Corcentric. We apologize for any issues you’ve encountered with our solutions and services. Please know we are committed to addressing your concerns and taking the necessary steps to make things right for you. ### 23. Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2024 **What do you like best about Corcentric?** Concentric is easy to use and features are easy to navigate. The search option is easier and the drill down to find specific entries is great. Very satisfied with the software. **What do you dislike about Corcentric?** No issues so far. I think it is very user friendly. **What problems is Corcentric solving and how is that benefiting you?** Concentric helps with the audit trail to track process. **Official Response from Ashley Brizendine:** > Thank you for taking the time to share your positive experience with Corcentric! We are thrilled to hear that you are satisfied with our solutions and services and l love that you find it so user friendly and easy to use. We look forward to continuing to exceed your expectations. ### 24. Approval process is good, we have not been able to integrate with our financial systems **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Corcentric?** Viewing and approving invoices online, and able to search easily for approved vouchers. **What do you dislike about Corcentric?** Have not been able to bring data from Corcentric and build vouchers with it in our financial system. **What problems is Corcentric solving and how is that benefiting you?** Review, approval, allocation, and storage of invoices. **Official Response from Ashley Brizendine:** > Thank you for taking the time to share your positive experience with Corcentric! We are thrilled to hear that you are satisfied with our solutions and services, with the exception of not being able to build vouchers in your financial system from data brought in from Corcentric. We are committed to addressing our customers' concerns and taking the necessary steps to improve your experience going forward. We look forward to continuing a wonderful partnership with you! ### 25. Functional and Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Corcentric?** their search feature are very simple and functional **What do you dislike about Corcentric?** unable to save searches for future reports **What problems is Corcentric solving and how is that benefiting you?** helping with prompt payments to suppliers **Official Response from Ashley Brizendine:** > Thank you for taking the time to share your positive experience with Corcentric! We are thrilled to hear that you are satisfied with our solutions and services. We look forward to continuing to exceed your expectations. ### 26. Still developing **Rating:** 3.5/5.0 stars **Reviewed by:** Adriana H. | Enterprise (> 1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Corcentric?** The ease of Integration with punchout catalogs **What do you dislike about Corcentric?** I do not like the implementation process **What problems is Corcentric solving and how is that benefiting you?** Procure to pay platform **Official Response from Ashley Brizendine:** > Hi Adriana! Thank you for taking the time to share your experience with Corcentric. We are glad you enjoy the ease of integrating with punchout catalogs, and I'm sorry to hear you aren't a fan of our implementation process. I assure you we are constantly looking for ways to improve and make things easier on our customers. We look forward to continuing to improving your experience with us and exceeding expectations in the years to come! ### 27. Great software for its purpose. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Import and Export | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Corcentric?** Large number of features, fairly user friendly. Customer service was responsive and helpful. **What do you dislike about Corcentric?** The software training can be time consuming and cumbersome. **What problems is Corcentric solving and how is that benefiting you?** Better audit reporting. Our workflow is also much easier to navigate. **Official Response from Ashley Brizendine:** > Thank you for taking the time to share your positive experience with Corcentric! We are thrilled to hear that you are satisfied with our solutions and services. We are working diligently to make user training less time consuming and cumbersome for our end-users. We look forward to continuing to exceed your expectations for years to come! ### 28. Excellent **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Warehousing | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2024 **What do you like best about Corcentric?** Eagar to find a solution and make it work. **What do you dislike about Corcentric?** Nothing at the moment. The experience has been good **What problems is Corcentric solving and how is that benefiting you?** Automating PO and invoice for payment. **Official Response from Ashley Brizendine:** > Thank you for taking the time to share your positive experience with Corcentric! We are thrilled to hear that you are satisfied with our solutions and services. We look forward to continuing to exceed your expectations. ### 29. Organized bills and invoices **Rating:** 4.5/5.0 stars **Reviewed by:** Francisco Q. | Financial manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2022 **What do you like best about Corcentric?** System to store all the invoices and accounts payable necessary for the system, registered users and income statistics per month. **What do you dislike about Corcentric?** Install and register all user data on server. **What problems is Corcentric solving and how is that benefiting you?** Keep all company accounts in a stable, secure system and payment statistics, payroll and invoice. ### 30. Fine software for its purposes **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** October 29, 2020 **What do you like best about Corcentric?** For the most part, great software for its purpose. User friendly. **What do you dislike about Corcentric?** Sometimes you have to click save multiple times for APBU/GLBU to register which can be troublesome if you do not notice **Recommendations to others considering Corcentric:** It’s a good software, just be sure to always double check that your work has been saved. **What problems is Corcentric solving and how is that benefiting you?** It allows us to have a better record management system for all invoices received and paid. ### 31. Optimized Purchasing. **Rating:** 4.0/5.0 stars **Reviewed by:** Salin A. | Procurement Manager, Hospitality, Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2019 **What do you like best about Corcentric?** The software is very adaptable to existing processes while configurable without the need for costly resources. The dynamism of the software also enable it to be quick enough to streamline and automate the purchase process with a user friendly platform. **What do you dislike about Corcentric?** Training on the use of the software us not an option which at times is time consuming depending on the size of your business. **Recommendations to others considering Corcentric:** The software's dynamic workflow agility enables you to manage your business with ease in a simplified manner quickly. It is very good for an enhanced and standardized service deliver. **What problems is Corcentric solving and how is that benefiting you?** Optimized our purchasing, payment and receiving payment so that the business run smoothly, spend smarter and increase cash flow since there is total visibility of the business. It also leverage smart technology and services to reduce operating costs. Improve cash also and unlock hidden value of your business. Inventory management is under control ensuring stock is up to date always thus work and service is standardized. This ensures business processes are efficient. Help in determining solutions to enable you focus on making better more informed decisions and delivering sustainable impact. ### 32. Fulll P2P system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Corcentric?** This system really is the best of all worlds. Each module integrates with eachother and offers flexibility. **What do you dislike about Corcentric?** For internal catalogs they do not have dynamic fields. This isn’t horrible because punch out catalogs are better. **What problems is Corcentric solving and how is that benefiting you?** This platform has transformed our paper and email based systems for supplier on boarding and contracts. We are also able to have one P2P system. ### 33. Definitely worth the switch **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2018 **What do you like best about Corcentric?** I love how this is a singular solution to creating an end-to-end purchasing solution that provides better visibility of changing project costs in a highly evolving marketing environment. This is a strategic solution we anticipate rolling out globally. **What do you dislike about Corcentric?** Customer support could respond a bit quicker, but in the end they always follow up in a relatively reasonable amount of time. **Recommendations to others considering Corcentric:** Review some instruction guides to improve the learning curve you will experience. **What problems is Corcentric solving and how is that benefiting you?** Benefits mainly surround creating an end-to-end purchasing solution that provides better visibility of changing project costs in a highly evolving marketing environment. ### 34. Contract Management with Determine CLM **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Executive Office | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2016 **What do you like best about Corcentric?** The reporting function is great! I am able to quickly respond to inquiried from our audit team. **What do you dislike about Corcentric?** Not much flexibility in the functionality. **Recommendations to others considering Corcentric:** The set up/design phase is much too long and Determine bills hourly. There is much to be desired in their business practice. **What problems is Corcentric solving and how is that benefiting you?** Better audit reporting. Our workflow is also much easier to navigate. ### 35. Was a very good CLM Product. CPQ Was great too **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2015 **What do you like best about Corcentric?** The UI was pretty good. The Approvals process was easy to set up Reporting functionality was excellent Security features were flawless **What do you dislike about Corcentric?** Performance was a nightmare Creating a contract process and managing it was difficult **What problems is Corcentric solving and how is that benefiting you?** By using CLM we solved the loss of contract issue. Selectica kept track on where the contract is and at what stage ## Corcentric Discussions - [What is Corcentric Source-to-Pay used for?](https://www.g2.com/discussions/what-is-corcentric-source-to-pay-used-for) - [View Corcentric pricing details and edition comparison](https://www.g2.com/products/corcentric-corcentric/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-05-13+09%3A25%3A30+-0500&secure%5Bsession_id%5D=507d2528-4d56-465b-aa6a-7dbdf8103ec7&secure%5Btoken%5D=da803a9b090baeeb6a0bf2593e507d0c47754247c05e5c887f808b6bc10689a6&format=llm_user) ## Corcentric Integrations - [Trimble Viewpoint Team](https://www.g2.com/products/trimble-trimble-viewpoint-team/reviews) ## Corcentric Features **Planning** - Processes - Contracts - Content - Requisition **Data Management** - Consolidation - Classification - External Sources - Integration - Cleaning **Management** - Approval - Communication - Documents - Receipt of Goods **Bill Generation** - Templates - Digital Billing - Recurring Billing **Reporting** - Status - Customer Credit - History **Agentic AI - Accounts Payable (AP) and Spend Analysis** - Decision Making **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Execution** - Sourcing - Purchasing - Invoicing **Analytics** - Benchmarking - KPIs - Compliance - Errors **Planning** - Processses - Contracts - Content - Requisition **Bill Processing** - Consolidation - Batch Invoicing - Management **Integrations** - Accounting - ERP - CPM **Analytics** - Visibility - Performance - Spend **Invoice Management** - Capture - Supplier Portal - Repository **Integration** - Accounting - Payments - ERP **Recovery** - Historical payments - Overpayments **Transactions** - Credits - Invoices - Payments **Supplier Management** - Evaluation - Selection - Risk Management **AP Data Processing** - Workflows - Transparency - Controls **Workflows** - Approvals - Reconciliation **Agentic AI - Procure to Pay** - Multi-step Planning **Agentic AI - Billing** - Autonomous Task Execution **Execution** - Sourcing - Purchasing - Invoicing **Agentic AI - Accounts Receivable Automation** - Autonomous Task Execution **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance - Submittal **AI - Accounts Receivable** - Generative - Responses - Predictive Analytics **Supplier Information** - Profiles - Qualifications - History **Analytics** - Visibility - Performance - Spend - Due Dates - KPIs **Integration** - Accounting - Payments - ERP - Procurement **Agentic AI - Purchasing** - Proactive Assistance - Decision Making ## Top Corcentric Alternatives - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) - 4.2/5.0 (555 reviews) - [Corpay Complete](https://www.g2.com/products/corpay-complete/reviews) - 4.6/5.0 (386 reviews) - [Tipalti](https://www.g2.com/products/tipalti/reviews) - 4.5/5.0 (399 reviews)