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Convertway by unicommerce Reviews & Product Details

Convertway by Unicommerce is a powerful SMS & WhatsApp automation tool crafted specifically for e-commerce and D2C brands to enhance their marketing and retention strategies. Trusted by 3000+ eCommerce stores and top brands like Dot & Key, Durex, Seiko, etc. It helps you to engage your buyers and drive sales for your business. With gamified features like Spin-to-win, Opt-in forms, and Countdown timers you can effortlessly grow your subscriber base by 10X. Send personalized campaigns with smart segmentations based on customer behavior to improve conversion, Automate & schedule broadcast campaigns using custom templates. Additionally, you can increase your repeat orders with 15+ automated flows, covering everything from cart recovery to customer win-back strategies. Convertway ensures customers are happy and well-informed with real-time order status updates via SMS and WhatsApp. Convertway is an all-in-one solution to acquire, engage, retain, and convert your buyers into loyal customers.

Seller

Shipway Technology

Languages Supported

English

Product Description

TheConvertWay is a powerful SMS & WhatsApp marketing automation tool, which helps online brands send automated abandoned cart reminders and marketing broadcasts to their customers, along with providing services like a 2-way conversation, Customer win-back and Feedback automation flow automation flows, etc.

Overview by

Prajwal Bisht (Digital Marketer)

Pricing

Pricing provided by Convertway by unicommerce.

Premium

Starting at $36.00

Per Month

View More Pricing Information

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Convertway by unicommerce Media

Convert website visitors into subscribers with Opt-in forms, Spin-to-win and more.

Convertway by unicommerce Demo - Engage Buyers With Gamification

Reward & engage your loyal customers with gamification.

Convertway by unicommerce Demo - Abandoned Cart Recovery Automation

Automate & recover abandoned carts with personalized SMS & WhatsApp notifications.

Convertway by unicommerce Demo - Retain Buyers With Automated Flows

Use 15+ automation flows to collect reviews, upsell & win-back customers.

Convertway by unicommerce Demo - All Analytics In One Place

Detailed analytics reporting to track campaign metrics like revenue generated, total orders and more.

Convertway by unicommerce Demo - Customer Segmentation For Targeted Campaigns

Create smart segments using customer behaviour for personalized SMS & Whatsapp campaigns.

Convertway by unicommerce Reviews (12)

G2 reviews are authentic and verified.

Here's how.

Manan U.

Owner

Small-Business (50 or fewer emp.)

7/19/2024

"Used to be great, now it's just costing me money"

0.5/5

What do you like best about Convertway by unicommerce?

I used Convert Way for 1.5 years and honestly loved it. Everything just worked, and the support was good.

But for the last two months, it's been awful. The app is full of bugs, and it's costing my business a lot of money.

The worst part? A bug secretly switched my approved "Utility" COD confirmation flow to some random "Marketing" template. I've been overcharged on who-knows-how-many messages, and I only found out by accident.

I told support about this critical issue a MONTH ago. Their final answer? "We can only see 3 months of data." That's no help at all and fixes nothing.

I've completely lost trust in them. I can't use a tool that randomly costs me money and has a support team that won't take responsibility.

PROVIDE REFUND otherwise I will look for a new provider as my yearly plan is near to expiry. Review collected by and hosted on G2.com.

What do you dislike about Convertway by unicommerce?

Improve platform stability to prevent costly bugs and increase customer support's ability to resolve financial issues Review collected by and hosted on G2.com.

Jyoti M.

Owner

Small-Business (50 or fewer emp.)

8/23/2024

"Great customer service"

4/5

What do you like best about Convertway by unicommerce?

Does what it says. Good for whatsapp marketing and generating leads from website.

Whenever there is any issue, the team is proactive in solving it asap. Review collected by and hosted on G2.com.

What do you dislike about Convertway by unicommerce?

Its has its limitations. Sometimes msgs don't reach certain numbers. It is okay for campaigns but not in case of COD order confirmation. Then it has to br donr manually. Review collected by and hosted on G2.com.

Mohamad K.

Small-Business (50 or fewer emp.)

5/12/2024

"This app is not worth it! It is veryyy bad"

1/5

What do you like best about Convertway by unicommerce?

1- They have nice automated flows built it.

2- In addition to abilty to send WA campaigns. Review collected by and hosted on G2.com.

What do you dislike about Convertway by unicommerce?

1- Firstly, they don't have an application. Any new notifications from customers will be waiting for you to refresh from the browser, causing delays in customer support.

2- The conversation in WhatsApp is extremely glitchy and not automated. Even when you open the browser, you need to keep refreshing.

3- They claimed to be well-integrated with the Judgeme app and capable of sending WhatsApp messages to collect reviews. However, the link they send does not work, and when you contact their support, they are unhelpful.

4- They abruptly changed the pricing for WhatsApp conversations, even though my subscription ends at the end of the month. They suddenly stopped me from accessing my conversations just because they changed their pricing tiers.

5- This app is complete garbage. Don't fall into this trap. Review collected by and hosted on G2.com.

What problems is Convertway by unicommerce solving and how is that benefiting you?

I used Convertway with the intention of using it as a WhatsApp marketing channel. Unfortunately, they fell well short of expectations. They lack critical features such as an application and reliable customer support in addition to changing plans abruptly in the middle of customer subscription month. Review collected by and hosted on G2.com.

Verified User in Luxury Goods & Jewelry

Small-Business (50 or fewer emp.)

6/28/2024

"Review on the Convert Way App for Shopify E-commerce Store"

5/5

What do you like best about Convertway by unicommerce?

The ConvertWay is a very nice application for Whatsapp & SMS Marketing. This app has really helped me to take my brand of Artsifee to the next level & I recommend this app to all online sellers based on Shopify or other webstores for their Whatsapp & SMS marketing. The team is very supportive & always responsive to all our queries on time. Review collected by and hosted on G2.com.

What do you dislike about Convertway by unicommerce?

UI needs to be improved and they should come up with a fixed plan rather than changing it to frequently. Review collected by and hosted on G2.com.

VK K.

Digital Marketing Consultant

Small-Business (50 or fewer emp.)

9/3/2024

"Thank you for the service"

4/5

What do you like best about Convertway by unicommerce?

Godd service, and help minded people easy to access Review collected by and hosted on G2.com.

What do you dislike about Convertway by unicommerce?

plan is bit costly and campaign options messages are not customisable Review collected by and hosted on G2.com.

Verified User in Consumer Goods

Small-Business (50 or fewer emp.)

8/20/2024

""Game-Changer for Recovering Abandoned Carts!""

5/5

What do you like best about Convertway by unicommerce?

Convertway has been a game-changer for our business! The app is incredibly user-friendly and has streamlined many of our processes, saving us time and effort. Thanks to Convertway, we're recovering ₹6 lakhs in abandoned carts every month, significantly boosting our revenue. I highly recommend Convertway to all D2C brands looking to enhance their sales and automate their workflows." Review collected by and hosted on G2.com.

What do you dislike about Convertway by unicommerce?

Nothing really to dislike about Convertway Review collected by and hosted on G2.com.

Anjuma S.

Marketing Manager

Mid-Market (51-1000 emp.)

6/13/2024

Business partner of the seller or seller's competitor, not included in G2 scores.

"Excellent"

5/5

What do you like best about Convertway by unicommerce?

Using Convertway has significantly improved our lead management and conversion tracking. The platform offers a comprehensive suite of tools that are both user-friendly and highly effective. Our team has benefited from the detailed reporting and analytics, which have helped us make informed decisions and optimize our campaigns. The only minor drawback was a slight learning curve at the beginning, but the support team was always available to help us navigate any challenges. Overall, Convertway is an excellent investment for any business looking to enhance its conversion processes. Review collected by and hosted on G2.com.

What do you dislike about Convertway by unicommerce?

Nothing as such, has been faced recently while using... Review collected by and hosted on G2.com.

Dhruv S.

Owner

Small-Business (50 or fewer emp.)

6/11/2024

"Best app for whatsapp marketing!"

5/5

What do you like best about Convertway by unicommerce?

It has all the useful features and the team is really supportive, they help me with all the setup even though I had the basic plan. Review collected by and hosted on G2.com.

What do you dislike about Convertway by unicommerce?

I dont like the interface, it can be much better. Review collected by and hosted on G2.com.