Convertway by unicommerce Reviews & Product Details

I used Convert Way for 1.5 years and honestly loved it. Everything just worked, and the support was good.

But for the last two months, it's been awful. The app is full of bugs, and it's costing my business a lot of money.

The worst part? A bug secretly switched my approved "Utility" COD confirmation flow to some random "Marketing" template. I've been overcharged on who-knows-how-many messages, and I only found out by accident.

I told support about this critical issue a MONTH ago. Their final answer? "We can only see 3 months of data." That's no help at all and fixes nothing.

I've completely lost trust in them. I can't use a tool that randomly costs me money and has a support team that won't take responsibility.

PROVIDE REFUND otherwise I will look for a new provider as my yearly plan is near to expiry. Review collected by and hosted on G2.com.

Improve platform stability to prevent costly bugs and increase customer support's ability to resolve financial issues Review collected by and hosted on G2.com.

Does what it says. Good for whatsapp marketing and generating leads from website.

Whenever there is any issue, the team is proactive in solving it asap. Review collected by and hosted on G2.com.

Its has its limitations. Sometimes msgs don't reach certain numbers. It is okay for campaigns but not in case of COD order confirmation. Then it has to br donr manually. Review collected by and hosted on G2.com.

1- They have nice automated flows built it.

2- In addition to abilty to send WA campaigns. Review collected by and hosted on G2.com.

1- Firstly, they don't have an application. Any new notifications from customers will be waiting for you to refresh from the browser, causing delays in customer support.

2- The conversation in WhatsApp is extremely glitchy and not automated. Even when you open the browser, you need to keep refreshing.

3- They claimed to be well-integrated with the Judgeme app and capable of sending WhatsApp messages to collect reviews. However, the link they send does not work, and when you contact their support, they are unhelpful.

4- They abruptly changed the pricing for WhatsApp conversations, even though my subscription ends at the end of the month. They suddenly stopped me from accessing my conversations just because they changed their pricing tiers.

5- This app is complete garbage. Don't fall into this trap. Review collected by and hosted on G2.com.

The ConvertWay is a very nice application for Whatsapp & SMS Marketing. This app has really helped me to take my brand of Artsifee to the next level & I recommend this app to all online sellers based on Shopify or other webstores for their Whatsapp & SMS marketing. The team is very supportive & always responsive to all our queries on time. Review collected by and hosted on G2.com.

UI needs to be improved and they should come up with a fixed plan rather than changing it to frequently. Review collected by and hosted on G2.com.

Godd service, and help minded people easy to access Review collected by and hosted on G2.com.

plan is bit costly and campaign options messages are not customisable Review collected by and hosted on G2.com.

Convertway has been a game-changer for our business! The app is incredibly user-friendly and has streamlined many of our processes, saving us time and effort. Thanks to Convertway, we're recovering ₹6 lakhs in abandoned carts every month, significantly boosting our revenue. I highly recommend Convertway to all D2C brands looking to enhance their sales and automate their workflows." Review collected by and hosted on G2.com.

Nothing really to dislike about Convertway Review collected by and hosted on G2.com.

Using Convertway has significantly improved our lead management and conversion tracking. The platform offers a comprehensive suite of tools that are both user-friendly and highly effective. Our team has benefited from the detailed reporting and analytics, which have helped us make informed decisions and optimize our campaigns. The only minor drawback was a slight learning curve at the beginning, but the support team was always available to help us navigate any challenges. Overall, Convertway is an excellent investment for any business looking to enhance its conversion processes. Review collected by and hosted on G2.com.

Nothing as such, has been faced recently while using... Review collected by and hosted on G2.com.

It has all the useful features and the team is really supportive, they help me with all the setup even though I had the basic plan. Review collected by and hosted on G2.com.

I dont like the interface, it can be much better. Review collected by and hosted on G2.com.

Their User friendly Interface

Campain Guidence by Account Managers Review collected by and hosted on G2.com.

All my issues are resolved on priority ; nothing to dislike here Review collected by and hosted on G2.com.

Their Key Account Managers are best

They are too experiensed Review collected by and hosted on G2.com.

Nothing much

Sometime faced issues with meta or shopify Review collected by and hosted on G2.com.