ConnectAndSell Features

Records calls for future reference. 132 reviewers of ConnectAndSell have provided feedback on this feature.

Generates an area code local to where the user is calling to increase likelihood of pick-up. This feature was mentioned in 103 ConnectAndSell reviews.

Allows users to perform calls from their preferred device, whether laptop, desktop, mobile or otherwise. This feature was mentioned in 119 ConnectAndSell reviews.

Based on 122 ConnectAndSell reviews. Gathers contacts from integrated tools, allowing users to call with one click.

Has auto-dialing or predictive dialing functionality.

As reported in 129 ConnectAndSell reviews. Retains a log of extraneous contact information such as timezone and contact engagement.

Finds and opens saved contact information for reference at the time of a new call. 121 reviewers of ConnectAndSell have provided feedback on this feature.

Allows users to denote which contacts they believe are prospective customers. 123 reviewers of ConnectAndSell have provided feedback on this feature.

Allows users to take notes during or after the call for future reference. 135 reviewers of ConnectAndSell have provided feedback on this feature.

As reported in 135 ConnectAndSell reviews. Delivers users a daily summary of activity.

Based on 104 ConnectAndSell reviews. Sends automated voicemails to prospective clients who fail to answer.

Based on 65 ConnectAndSell reviews. Sends automated emails to increase engagement with prospective clients.

As reported in 105 ConnectAndSell reviews. Organizes contacts based on probability of success.

Automatically transcribes and summarizes meeting discussions.

As reported in 38 ConnectAndSell reviews. Presents information about the individual being called before the call begins.

Gives agents a predetermined amount of time to view call information before automatically calling. Similar to Preview Dialing. This feature was mentioned in 38 ConnectAndSell reviews.

Uses machine learning to determine the best times to call and adjust dialing speed to connect agents with leads efficiently.

Allows a supervisor to listen to a call and train in real time. 36 reviewers of ConnectAndSell have provided feedback on this feature.

Reschedules calls within the software itself, either through a prompt or by the agent themselves. This feature was mentioned in 36 ConnectAndSell reviews.

As reported in 38 ConnectAndSell reviews. Records calls to access or evaluate at a later time to ensure quality standards are met, and pause recording of live calls if necessary.

Decides response type by determining if voice is a human response or an answering machine. 37 reviewers of ConnectAndSell have provided feedback on this feature.

Based on 35 ConnectAndSell reviews. Uses touch-tone or voice input to interact with callers, gather information, and route them to the appropriate agent or department.

Removes phone numbers from an uploaded list that appear on the National Do Not Call Registry. 35 reviewers of ConnectAndSell have provided feedback on this feature.

Capability to perform complex tasks without constant human input

Engages in human-like conversation for task delegation

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Uses AI to prioritize and reorder call lists based on lead quality, past interactions and optimal call times.

Uses AI to ensure call compliance with regulations like TCPA or GDPR by detecting violations and triggering alerts or restrictions.

Uses AI to analyze call recordings for sentiment, tone and language to assess interaction quality and flag calls needing follow up or review.