--- title: Confience Reviews meta\_title: 'Confience Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 20 reviews by the users' company size, role or industry to find out how Confience works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 20 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Laboratory url: https://www.g2.com/categories/laboratory ---

# Confience Reviews & Product Details

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Labs spend too much time on manual work, chasing data across disconnected systems, and scrambling to prove compliance when it counts. myLIMS by Confience was built to change that. myLIMS helps quality-driven labs eliminate manual and tedious work so their lab operates with the speed and precision they require. From sample tracking to reporting, automated workflows replace the routines that slow teams down and introduce error. It also helps labs connect their systems and processes to deliver consistent results with complete confidence. Whether you operate across multiple instruments, sites, or clients, myLIMS brings it all together in one platform that teams actually adopt and use. And when audits, decisions, or expansion come, labs are ready. myLIMS lets you gain complete traceability with access to trustworthy data at any moment, without last-minute preparation. What makes myLIMS different is how it delivers all of this. It is intuitive to configure, practical to maintain, and built to scale as your lab evolves, so you are not dependent on IT for every change. It comes at one transparent, predictable price, with no surprise costs as you grow. And it keeps getting better because it is a platform that evolves with you, guided by teams who understand your science. Trusted by labs in food and beverage, water and environmental, manufacturing, and contract testing. ISO 17025 and 21 CFR Part 11 compliant. The target audience for myLIMS includes laboratory managers, quality assurance professionals, and technicians who require a robust system to handle the complexities of laboratory data management. By addressing the specific needs of these users, myLIMS facilitates improved operational efficiency and productivity. Laboratories can leverage this system to optimize their processes, from sample collection and tracking to analysis and reporting, ensuring that they meet regulatory requirements while delivering high-quality results. Key features of myLIMS include intuitive dashboards that provide real-time insights into laboratory operations, enabling users to monitor performance metrics and make informed decisions. The software also offers seamless integrations with existing laboratory instruments and systems, allowing for a cohesive workflow that minimizes manual data entry and reduces the risk of errors. Additionally, myLIMS includes powerful reporting tools that enable laboratories to generate comprehensive reports effortlessly, supporting data analysis and compliance documentation. One of the standout benefits of myLIMS is its ability to drive continuous improvement within laboratory environments. By automating routine tasks and providing a centralized platform for data management, laboratories can focus on enhancing their analytical capabilities and improving turnaround times. This not only leads to faster results but also fosters a culture of quality and accountability, which is essential in today’s competitive landscape. Overall, myLIMS serves as a vital tool for laboratories seeking to enhance their operational efficiency, ensure data integrity, and maintain compliance with industry standards.

* * *

Product Website
Confience
Seller
[Confience](https://www.g2.com/sellers/confience)
Discussions
[Confience Community](https://www.g2.com/products/confience/discuss)
Languages Supported

German, English, French, Italian, Portuguese, Spanish

Overview by
Joseph Reynoso (Sr. Director of Global Revenue Marketing)

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## Confience Integrations
(3)

What do users say about integrations?

Verified by Confience

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

HubSpot Sales Hub

](https://www.g2.com/products/hubspot-sales-hub/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Excel

](https://www.g2.com/products/microsoft-excel/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Sample Master LIMS

](https://www.g2.com/products/sample-master-lims/reviews)

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JM

Jorge M.

Senior security analyst

Information Technology and Services

Small-Business (50 or fewer emp.)

6/3/2026

"Lab data used to disappear into spreadsheets, Not Anymore"

4.5/5

What do you like best about Confience?

I like the backward-based sample check feature in Confience, which has made a significant day-to-day difference for our team. Every sample gets a unique barcode at intake, and from that point forward, every movement and test result is automatically tied to the sample. This automated process eliminates the manual matching of samples to paperwork, which used to cause more mix-ups than we'd like to admit. Now, the system provides clear status updates on where every sample is and what's still pending before it can be reported, offering more accurate and efficient sample management. Review collected by and hosted on G2.com.

What do you dislike about Confience?

Some improvement that I want to see is the system slowed down noticeably when we run large batch queries across several months of data. For day-to-day work, it is fine. But when we are pulling together quarterly summaries or preparing for client review, it takes a longer period than they should be. Review collected by and hosted on G2.com.

What problems is Confience solving and how is that benefiting you?

I use Confience to manage lab samples from intake to reporting, replacing paper forms. It solves turnaround time issues by automatically timestamping stages, enhancing client communication and identifying delays. Review collected by and hosted on G2.com.

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Response from Rossy Hernandez of Confience

[Editedit](https://www.g2.com/survey_responses/confience-review-12911629/official_response/edit)

Thank you for taking the time to share your feedback about Confience.

We're thrilled to hear that barcode driven sample tracking has had such a positive impact on your team's daily operations. Knowing exactly where every sample is, what work has been completed, and what remains outstanding is essential for maintaining efficiency and accuracy. It's especially rewarding to hear that automating sample tracking has helped eliminate manual processes, reduce the risk of mix ups, and provide greater visibility throughout the entire sample lifecycle.

We're also pleased that automated timestamping and workflow tracking are helping your team improve turnaround times, communicate more effectively with clients, and quickly identify potential bottlenecks before they impact reporting. These are exactly the kinds of operational improvements we strive to help laboratories achieve.

Thank you as well for your feedback regarding performance when working with large data sets and historical queries. We understand how important timely access to information is, particularly during quarterly reviews, client audits, and reporting activities. Feedback like yours helps guide our ongoing efforts to optimize performance and ensure the system scales effectively alongside our customers' growing data needs.

We appreciate your partnership and your trust in Confience. It's rewarding to know we're helping your team replace paper based processes with a more efficient, traceable, and reliable approach to sample management.

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

PR

Parija R.

CFO

Mid-Market (51-1000 emp.)

6/2/2026

"Confidence Alerts and Digital Mapping Make Inventory Planning Easy"

5/5

What do you like best about Confience?

I like most how confidence alertes you when one of your consumables goes below the threshold you set. This will give you an opportunity to plan ahead to reorder. I also like that you can digitaly map out each location for storing and freezing supplies rather than using paper. Honestly even though I am late for the bus, I think that confidence has helped us by allowing you to link your inventory with your experiment note. Review collected by and hosted on G2.com.

What do you dislike about Confience?

I hate logging into confidence. I personally find the constant 2-step authentification process frustrating as well as being in lab gloved hands and having to go back to my desk to get my phone to log in. I also experience some lag when trying to upload files or copy several cells at one time in the tables of confidence. Review collected by and hosted on G2.com.

What problems is Confience solving and how is that benefiting you?

Confidence is helping us move away from using paper notebooks and excel files all over the place. Confidence is fixing the lost data issue and the many hours spent searching through freezers looking for reagents because everyone can now search and locate reagent and supplies. Confidence is giving our entire team access to view our protocols and results without having to read through someone's poor handwriting. Review collected by and hosted on G2.com.

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Response from Rossy Hernandez of Confience

[Editedit](https://www.g2.com/survey_responses/confience-review-12906582/official_response/edit)

Thank you for sharing your experience and for taking the time to leave such thoughtful feedback.

We're thrilled to hear that features like inventory alerts, digital storage mapping, and linking inventory directly to experimental records are helping your team work more efficiently. It's especially meaningful to know that Confience is helping replace paper notebooks and scattered spreadsheets with a centralized system that makes data, supplies, protocols, and results easier to find and share across your organization.

We also appreciate your candid feedback regarding the login experience and system performance. We understand how important speed and convenience are in a busy laboratory environment, particularly when working at the bench. Feedback about multi factor authentication, file uploads, and bulk data entry helps us identify opportunities to improve the overall user experience while maintaining the security and reliability our customers depend on.

Thank you for partnering with Confience. We're proud to support your transition to a more connected, efficient, and collaborative laboratory, and we look forward to continuing to improve the platform based on feedback like yours.

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

YC

Yucel C.

Senior Executive Quality Assurance

Small-Business (50 or fewer emp.)

6/1/2026

"User-Friendly Data Management Tool That Streamlines Lab Workflows"

5/5

What do you like best about Confience?

I really like their data management tool; its functions are easy to understand and straightforward to use. The software feels designed with the end user in mind, and the workflow is smooth from start to finish. Overall, it’s an effective tool for any lab, making day-to-day management simpler through its applications. Review collected by and hosted on G2.com.

What do you dislike about Confience?

They need more updates to the instrument information, and the user interface could be improved. It sometimes takes a while to restart, and the analysis sections should be more detailed. Review collected by and hosted on G2.com.

What problems is Confience solving and how is that benefiting you?

We’ve reduced response times by streamlining our process, and we can now access any information easily. The software optimizes our procedures and has significantly simplified data digitization. It also makes it possible for us to monitor multiple tasks at the same time, which helps us stay on top of everything. Review collected by and hosted on G2.com.

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Response from Rossy Hernandez of Confience

[Editedit](https://www.g2.com/survey_responses/confience-review-12903824/official_response/edit)

Thank you for sharing your feedback and for choosing Confience.

We're delighted to hear that our data management capabilities, intuitive workflows, and user focused design have helped simplify your daily operations. It's especially rewarding to know that Confience has helped streamline processes, improve access to information, accelerate response times, and support the digitization of your laboratory data.

We also appreciate your thoughtful suggestions regarding instrument information, user interface enhancements, system performance, and more detailed analysis capabilities. Feedback like yours plays an important role in shaping our product roadmap, and our team is continually working to enhance the user experience and expand functionality to better meet the evolving needs of modern laboratories.

Thank you for your partnership and for trusting Confience to support your lab's success. We look forward to continuing to help your team work more efficiently and with greater confidence.

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

MI

Marcellino I.

IT Manager

Mid-Market (51-1000 emp.)

6/13/2026

"Feature-Rich All-in-One Platform with Automated Reporting and Strong Data Management"

4.5/5

What do you like best about Confience?

I love that reports can be generated automatically, and that it offers a wide range of functional modules. It’s convenient having all the solutions in one place, with a wealth of features that meet my needs. On top of that, it provides strong data management capabilities for storage. Review collected by and hosted on G2.com.

What do you dislike about Confience?

There isn’t much detailed documentation, so it takes me a long time to understand how the functions work. The user interface also doesn’t feel very modern, and it’s hard to view all the user information clearly. Review collected by and hosted on G2.com.

What problems is Confience solving and how is that benefiting you?

It improves data integrity and makes it easier to establish and maintain requirements. I can use the system to manage basic information, along with related data and workflows. It’s also useful for analyzing files from a variety of sources. Review collected by and hosted on G2.com.

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Response from Rossy Hernandez of Confience

[Editedit](https://www.g2.com/survey_responses/confience-review-12956497/official_response/edit)

Thank you for taking the time to share your experience with Confience.

We're delighted to hear that automated reporting, comprehensive functionality, and strong data management capabilities are helping meet your laboratory's needs. Our goal is to provide a connected platform that brings essential laboratory processes together in one place, making it easier to manage information, workflows, and reporting without relying on multiple disconnected systems.

It's especially rewarding to know that Confience is helping improve data integrity, support requirement management, and simplify the handling and analysis of information from multiple sources. These capabilities are critical for laboratories looking to maintain consistency, efficiency, and confidence in their data.

We also appreciate your thoughtful feedback regarding documentation, usability, and the user interface. We recognize how important clear guidance and intuitive design are when working with feature rich software. Your comments help us identify opportunities to improve onboarding resources, documentation, and the overall user experience so customers can more easily discover and take advantage of the platform's full capabilities.

Thank you for your partnership and for trusting Confience to support your laboratory operations. We value your feedback and are committed to continuously improving both the platform and the experience that surrounds it.

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

Enterprise (\> 1000 emp.)

6/4/2026

"Flexible and Efficient, Needs Better Vendor Communication"

4/5

What do you like best about Confience?

I like the flexibility of Confience, as it allows us to configure the application to fit new needs without needing upgrades or expensive programming changes. I also appreciate the open back-end data structure. The on-premise installs enable us to deeply integrate the system into our ERP ecosystem. We've been able to interface directly with JD Edwards and SAP for data sharing and create Certificates of Analysis through the ERP shipping processes. We also created views for Minitab and other statistical software, which interface with instruments to eliminate manual data entry and share data with control systems. Review collected by and hosted on G2.com.

What do you dislike about Confience?

Mostly communication and responsiveness from the vendor. They are going through a transition with new leadership but they need to remain focused on delivering software and responding to customer needs on a predefined timetable. Review collected by and hosted on G2.com.

What problems is Confience solving and how is that benefiting you?

Confience makes our laboratories more efficient by allowing data collection, interfacing instruments, and understanding workload and turnaround time. It's also auditable, providing customer confidence. Review collected by and hosted on G2.com.

Show More

Response from Rossy Hernandez of Confience

[Editedit](https://www.g2.com/survey_responses/confience-review-12921958/official_response/edit)

Thank you for sharing your experience and for your thoughtful feedback.

We're pleased to hear that Confience's flexibility and open architecture have enabled your team to adapt the system to evolving business needs without costly custom development or disruptive upgrades. It's especially rewarding to learn how you've leveraged integrations with ERP platforms, laboratory instruments, and statistical tools to automate data flow, eliminate manual entry, and create a more connected laboratory ecosystem.

We're also glad that Confience is helping your organization improve laboratory efficiency, gain visibility into workload and turnaround times, and maintain the traceability and auditability needed to build confidence with customers and stakeholders.

We appreciate your candid feedback regarding communication and responsiveness. Strong partnerships require clear communication, predictable delivery, and accountability, and we recognize the importance of meeting those expectations. Feedback like yours is invaluable as we continue to strengthen how we engage with customers and deliver on our commitments.

Thank you for your partnership and for the innovative ways you've extended the value of the platform. We look forward to continuing to support your team as your laboratory operations evolve and grow.

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

SG

Scott G.

IT Field Service Tech

Research

Enterprise (\> 1000 emp.)

6/1/2026

"Simple and Reliable, but Some Features Aren’t Intuitive"

3.5/5

What do you like best about Confience?

Simplicity has what you need and is reliable when you need it. Very straightforward. Also appreciate responsiveness from the company and they're willingness to help. Review collected by and hosted on G2.com.

What do you dislike about Confience?

Could be more intuitive on how to use the many features and implement them into workflow. Review collected by and hosted on G2.com.

What problems is Confience solving and how is that benefiting you?

Much more efficient than paper-based system we had before. Having data centralized has saved countless hours of time. Reporting is now standardized which helps keep things consistent and compliant. Review collected by and hosted on G2.com.

Show More

Response from Rossy Hernandez of Confience

[Editedit](https://www.g2.com/survey_responses/confience-review-12900995/official_response/edit)

Thank you for taking the time to share your experience with Confience.

We're pleased to hear that our reliability, straightforward approach, and responsive support team have made a positive impact on your laboratory operations. It's especially rewarding to know that moving from a paper based system to a centralized digital platform has helped save time, improve consistency, and support compliance.

We also appreciate your feedback regarding usability and workflow implementation. Making powerful features easier to discover and adopt is an area we're continuously working to improve through product enhancements, training resources, and customer guidance. Feedback like yours helps us prioritize those efforts.

Thank you for being a valued customer and for trusting Confience to support your lab's success.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

PD

Paula D.

Laboratory Manager

Small-Business (50 or fewer emp.)

6/5/2026

"Great to Work With When Issues Arise"

4.5/5

What do you like best about Confience?

The most helpful thing about Confience is that they are great to work with when there is an issue. Review collected by and hosted on G2.com.

What do you dislike about Confience?

The least helpful thing about Confience is that sometimes their technicians that are there to answer your questions can be rude. Review collected by and hosted on G2.com.

What problems is Confience solving and how is that benefiting you?

Confience has helped us several times with reporting issues on our end as well as some deep down table issues. Review collected by and hosted on G2.com.

Show More

Response from Rossy Hernandez of Confience

[Editedit](https://www.g2.com/survey_responses/confience-review-12925048/official_response/edit)

Thank you for taking the time to share your feedback.

We're glad to hear that our team has been able to help resolve reporting challenges and complex database issues when they arise. Providing responsive, knowledgeable support is an important part of our commitment to our customers, and we're pleased that you've found value in working with us to address those situations.

We also sincerely appreciate your candid feedback regarding your interactions with some members of our support team. Delivering not only effective solutions but also a professional and respectful customer experience is extremely important to us. Your comments are valuable and help us identify opportunities to improve how we communicate and support our customers.

Thank you for your partnership and for trusting Confience to support your laboratory operations. We appreciate both your recognition and your honest feedback as we continue working to provide the best possible experience for our customers.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Danieli C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danieli C.")
DC

Danieli C.

Small-Business (50 or fewer emp.)

6/29/2026

"Intuitive and Effective, but Can Improve Support"

4.5/5

What do you like best about Confience?

I like to be completely intuitive and practical for use. Additionally, the initial setup was smooth, as we received support and training for the implementation until effective use. Review collected by and hosted on G2.com.

What do you dislike about Confience?

I believe that the support time, and now not so much, but before when a new update happened, something that was working normally would stop working 'out of nowhere'. Review collected by and hosted on G2.com.

What problems is Confience solving and how is that benefiting you?

I use Confience for registering samples, reports, commercial proposals, and controlling consumables, solving the problem of creating reports and proposals in Word. It is completely intuitive and practical. Review collected by and hosted on G2.com.

Show More

Response from Rossy Hernandez of Confience

[Editedit](https://www.g2.com/survey_responses/confience-review-13044312/official_response/edit)

Thank you for taking the time to share your experience with Confience. We're delighted to hear that you find the platform intuitive and practical, and that our implementation team helped make your initial setup and training a smooth experience.

We also appreciate your honest feedback about support response times and the issues you experienced following some past updates. We've made significant improvements in these areas by strengthening our support processes and enhancing our quality assurance practices to help ensure updates are more reliable and less disruptive.

It's great to know that Confience is helping you streamline sample registration, reporting, proposal creation, and inventory management while replacing manual Word based processes with a more efficient workflow. Thank you for your trust and for helping us continue to improve.

Validated ReviewerSource: G2 invite on behalf of sellerAI Translated

 ![Verified User in Mining & Metals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mining & Metals")
UM

Verified User in Mining & Metals

Small-Business (50 or fewer emp.)

6/5/2026

"Above-and-Beyond Support, Though Customization Costs Can Come Up"

3.5/5

What do you like best about Confience?

Confience is always willing to go above and beyond when helping with technical issues. Review collected by and hosted on G2.com.

What do you dislike about Confience?

The only negative comment I could give would be that when I've had issues with Sample Master, they could only help up to a certain point and then would bring up customization charges when the issue could not be figured out. Review collected by and hosted on G2.com.

What problems is Confience solving and how is that benefiting you?

We’ve run into multiple issues with Sample Master, and Confience went above and beyond to help us resolve them. Review collected by and hosted on G2.com.

Show More

Response from Rossy Hernandez of Confience

[Editedit](https://www.g2.com/survey_responses/confience-review-12923965/official_response/edit)

Thank you for taking the time to share your feedback.

We're especially grateful for your recognition of our support team. Going above and beyond for our customers is something we take great pride in, and it's rewarding to hear that our team was able to help you navigate and resolve the challenges you encountered with Sample Master.

We also appreciate your candid feedback regarding customization charges. We understand that it can be frustrating when a solution requires work beyond standard product functionality. Your comments highlight the importance of clear communication around support, configuration, and customization options, and we value that perspective as we continue to improve the customer experience.

At Confience, our goal is to be a trusted partner to our customers, helping them overcome challenges and get the most value from their laboratory software. Thank you for your partnership and for giving us the opportunity to support your team. We look forward to continuing to work together.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Fabián S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fabián S.")
FS

Fabián S.

Supervisor de Laboratorio

Farming

Small-Business (50 or fewer emp.)

9/10/2025

""

3.5/5

Response from Rossy Hernandez of Confience

[Editedit](https://www.g2.com/survey_responses/confience-review-11664649/official_response/edit)

Thank you for sharing your detailed experience with myLIMS. We’re glad to hear that the system’s ability to handle large volumes of samples, organize analyses with filters, and capture extensive data has been useful for your lab. We’re also pleased to know that our implementation team provided valuable support during the process.

We take your feedback on post-sales support, language consistency, performance, and mobile functionality very seriously. These are important areas where we are actively working to improve. In particular, enhancing the client portal and mobile experience are key priorities for us, as we know how critical they are for your lab’s image and for delivering results quickly to customers.

At Confience, we’re committed to continuous innovation to make myLIMS faster, more intuitive, and more adaptable to your needs. Your input helps us prioritize these improvements, and we truly appreciate you sharing it with us.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated

##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/confience/pricing)

##### 
##### Confience Features

Lab Informatics

Instrument Management

ELN Support

Workflow Management

Chain of Custody

Sample Management

Data Warehouse

Inventory Management

Agentic AI - LIMS

Autonomous Task Execution

Multi-step Planning

Cross-system Integration

[
View More Features
](https://www.g2.com/products/confience/features)

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