Confience Reviews & Product Details

Thank you for sharing such thoughtful feedback about your experience with Confience.

We’re pleased to hear that you find the interface clear and user friendly, and that the integrations available in myLIMS allow your team to work with data across different systems while maintaining reliable performance. It’s especially valuable to hear that myLIMS is helping you maintain control of your data and trace processes from beginning to end. That level of traceability is an important part of supporting laboratories working within ISO 17025 requirements.

We also appreciate your candid feedback about support response times and the process for requesting development work. We understand that when an issue affects your workflow, having clear communication and timely progress is important. We also recognize that evaluating development requests can take time, particularly when determining the feasibility and scope of a change, but we know that greater visibility into that process can make the experience easier for our customers.

It’s also helpful to know that you have not yet incorporated AI into your processes. As these capabilities continue to become part of the myLIMS experience, we want them to provide practical value within real laboratory workflows rather than simply adding another technology layer.

Thank you again for your continued partnership and for sharing where myLIMS is working well and where we have opportunities to improve. Your feedback helps us continue building an experience that supports reliable, traceable, and efficient laboratory operations.

Thank you for sharing such detailed feedback about your experience with Confience and the transition from myLIMS Desktop to myLIMS Web.

It’s especially rewarding to hear how the move to myLIMS Web has improved your day to day workflows. Faster report generation and release can make a meaningful difference when delivering results to clients, and we’re glad to hear that the improvements to price table management are making those updates much more efficient. The ability to apply percentage increases, work with exported tables, and deactivate previous price lists gives your team greater flexibility and autonomy.

We’re also pleased that you’re able to create your own reports and dashboards and connect myLIMS with other tools more easily. Giving laboratory teams greater control over their data and reducing dependency on others for everyday reporting needs is an important part of creating a more efficient experience.

We appreciate your candid feedback about support response times, enhancement requests, and communication throughout the process. We understand how important it is to have clear expectations around what is being evaluated, what can be delivered, and when to expect an update. Better visibility and consistent follow up can make a significant difference, even when a request requires additional evaluation before work can begin.

Thank you again for recognizing the value myLIMS is bringing to your team while also sharing where we can improve. Your feedback is valuable as we continue to make myLIMS more efficient, flexible, and easier for our customers to manage independently.

Thank you for taking the time to share your experience with Confience.

We're delighted to hear that features like the Show Count option are helping you better manage your daily workload and plan your time, while the intuitive interface makes it easy to access and connect the information you need. It's also great to hear that strong system performance and reliable result calculations are helping your team work without interruptions and keep results moving efficiently.

We're especially pleased that our AI capabilities are providing additional support when questions come up. Making it easier for laboratory teams to find information and get the support they need is an important part of creating a more efficient experience.

We also appreciate your feedback regarding the ability to replicate traceability values across analyses. We understand how functionality like this could simplify day to day workflows, particularly during launches, and feedback like yours helps us identify opportunities to make common laboratory processes even more efficient.

Finally, we're glad that the improved licensing arrangement has helped your team work more collaboratively and avoid delays in releasing results. We also appreciate your recognition of our support team's communication around updates and potential performance impacts.

Thank you for your continued partnership with Confience and for sharing such thoughtful feedback. We're proud to support your team in working more efficiently and delivering results with confidence.

Thank you for sharing such thoughtful feedback about your experience with myLIMS and Confience.

We're delighted to hear that myLIMS is providing the comprehensive, end to end visibility you need, from sample creation and receipt through final reporting. It's especially rewarding to know that strong traceability and Management Reporting are helping your team monitor important information and manage laboratory operations more effectively.

We're also grateful for your recognition of our technical support team and the partnership they provide. Supporting our customers through complex challenges and helping identify solutions that fit their processes is an important part of what we do. Knowing that our expertise gives you greater confidence when working with your clients means a great deal to us.

We appreciate your candid feedback regarding response times and the challenges you've experienced when creating test environments. We understand how important timely support and reliable validation environments are, particularly when changes need to be tested before being introduced into production. Your feedback helps us identify opportunities to make these processes more efficient and predictable.

Thank you for your continued partnership and trust in Confience. We're proud to support your team and look forward to continuing to evolve alongside your laboratory's needs.

Thank you for taking the time to share your experience with Confience myLIMS.

We're delighted to hear that myLIMS is helping centralize your laboratory information and making it easier to track samples, manage analytical results, and monitor workflows from start to finish. It's especially rewarding to know that having this information in one place is helping improve traceability, reduce manual errors, save time, and keep your daily operations more organized, even when managing multiple samples and analyses at the same time.

We also appreciate your thoughtful feedback regarding navigation, the user interface, and bulk data entry and editing. We understand how important efficient navigation and streamlined data entry are when working with large volumes of samples and results. Feedback like yours helps us identify opportunities to make common workflows faster, more intuitive, and easier to manage.

Thank you for choosing Confience myLIMS and for sharing such detailed feedback. We're proud to support your laboratory in creating more efficient, connected, and traceable workflows, and we appreciate your partnership as we continue to improve the experience.

Thank you for such a thoughtful review! We’re thrilled to hear that implementing myLIMS has been a game changer for your lab — bringing agility, organization, and full traceability to your processes while supporting ISO/IEC 17025 compliance. It’s especially rewarding to know that automation has reduced errors and saved your team valuable time.

We also appreciate your recommendation and your recognition of the system’s intuitive interface and customization. Hearing that myLIMS has helped you overcome challenges like manual control, tracking difficulties, and bottlenecks motivates us to keep improving.

At Confience, we’re committed to continuously innovating so that myLIMS evolves alongside your lab’s needs — expanding automation, integration, and intelligence to keep driving efficiency and reliability.

We’re grateful for your trust in Confience and proud to partner with you in building a more efficient, future-ready laboratory.

Thank you for sharing your thoughtful feedback about your experience with Confience and myLIMS.

We’re glad to hear that myLIMS is helping your team maintain strong organization and traceability throughout the laboratory workflow. Having samples, analyses, results, and reports centralized and easily accessible can make it much easier to track processes, maintain reliable records, and reduce the manual work that can introduce errors.

We also appreciate your feedback about customization and flexibility. We understand that every laboratory has processes and requirements that may not fit neatly into a standard workflow, and we recognize that additional configuration or workarounds can sometimes make implementation more time consuming. Feedback like yours helps us identify where we can make configuration more flexible and practical for different laboratory needs.

Thank you again for highlighting the benefits myLIMS is bringing to your team. We appreciate your trust in Confience and your feedback as we continue working to make laboratory workflows more efficient, traceable, and easier to manage.

Thank you for sharing such detailed feedback about your experience with Confience.

We’re glad to hear that the platform is helping your engineering teams centralize API documentation, architecture decisions, and technical requirements. Having dedicated spaces for each team, consistent templates, version histories, and collaborative editing can make information easier to find, reduce repetitive onboarding questions, and support more consistent documentation practices. It’s also great to hear that the initial setup was straightforward and that the Jira integration is adding value to your team’s workflow.

We appreciate your candid feedback about bulk page transfers, search functionality, and PDF exports. We understand how frustrating it can be when moving large amounts of documentation becomes unreliable, relevant pages are difficult to find, or exported files do not preserve their formatting. Reliable search and content management are especially important when teams depend on documentation to make technical decisions and maintain compliance records.

Your specific observations about searching titles containing numbers or special characters and preserving formatting during PDF exports are particularly helpful in understanding where the experience could be improved.

Thank you again for taking the time to share both what is working well and where you see opportunities for improvement. We appreciate your feedback and the opportunity to make Confience an even more effective platform for organizing, finding, and collaborating on important information.

Thank you for sharing your feedback about your experience with Confience.

We’re glad to hear that Confience LIMS is helping you perform routine checks more efficiently and maintain control over equipment through predefined methods, analyses, and verification schedules. Consistent checks and reliable equipment records are important for maintaining quality, and we’re pleased that the system is supporting these processes in your daily work.

We also appreciate your detailed suggestions for making the interface more intuitive and practical. Having the ability to duplicate existing reagent records and update only key details, such as batch number, manufacturer, and dates, could help reduce repetitive data entry. Similarly, automating the transfer of codes between sample analysis and verification screens could make routine tasks more efficient and minimize manual effort. We recognize that the learning curve can also be challenging for new users, making clear workflows and a more intuitive experience especially important.

Your examples are valuable because they highlight specific opportunities to simplify everyday tasks while maintaining the control and consistency laboratories need.

Thank you again for taking the time to share your experience and suggestions. We appreciate your trust in Confience and your input as we continue working to make our solutions more intuitive, efficient, and practical for laboratory teams.

Thank you for sharing such thoughtful and detailed feedback about your experience with Confience.

We’re pleased to hear that Confience LIMS is providing reliable performance, an intuitive user experience, and a centralized view of information across different teams. Bringing processes and data together helps departments work more efficiently while giving people with broader responsibilities the visibility they need. We’re also glad that adding columns to your initial sample screen has made such a meaningful difference, helping your team identify errors more quickly without opening samples individually.

We appreciate your feedback about the support experience, particularly the level of detail provided in proposed solutions and the need to involve our advanced investigation team. We understand that timely responses are only part of effective support. Clear explanations, actionable guidance, and greater autonomy to resolve issues independently are equally important. We also recognize your desire for more flexibility and faster innovation as your operational needs evolve.

Your perspective highlights an important opportunity to make the experience more efficient, both by helping customers resolve more issues independently and by continuing to evolve the platform to meet changing laboratory requirements.

Thank you again for your partnership and for sharing specific examples of how Confience LIMS is helping your team. Feedback like yours helps us understand where we are delivering value and where we can continue improving the product and the support experience.