Commusoft is a very good and comprehensive job management system.
It handles booking appointments, emailing appointment reminders to customer and engineers with ease.
It is very simple and straightforward to use with the more complex IT side hidden in the settings or with the Commusoft tech guys.
The diary systems works well, alongside the customer input, job input and invoicing seamlessly integrates with Xero.
The support staff and friendly and helpful.
Updates are happening all the time in the background to improve the system and they are more than happy to listen to suggestions. Review collected by and hosted on G2.com.
The system itself is very good but I feel there could be more which the system can do to benefit businesses which use it even further.
There are other pieces of software which could benefit from being integrated with Commusoft which could lead to it being an even better all encompassing system. Just because no other business is forward thinking enough to ask for these changes doesn't mean they wouldn't use them if they were implemented to grow their business.
It would be helpful to have a different tariff for office staff or engineers, engineers only use a small percentage of the capabilities of Commusoft, we would happily pay more per office staff member if more features were available and less per engineer who doesn't use these extra features.
Ipad - the Ipad uses Commusoft App with no option for the desktop[ version, it would be much better to be allowed to use the desktop version on the iPad (or similar). Review collected by and hosted on G2.com.
