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Compare Commusoft and ServiceTitan 
At a Glance
Market Segments
Small-Business (97.4% of reviews)
Small-Business (64.7% of reviews)
Entry-Level Pricing
Contact Us Per Month
No pricing available
Commusoft
Star Rating
(40)4.8 out of 5
Market Segments
Small-Business (97.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plansServiceTitan
Star Rating
(345)4.5 out of 5
Market Segments
Small-Business (64.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceTitanSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ServiceTitan excels in providing comprehensive support for trade businesses, with features like scheduling, invoicing, and dispatching that are seamlessly integrated. Users appreciate how the platform connects all business workflows, making operations efficient and streamlined.
- Users say that Commusoft stands out for its ease of use, with many highlighting its straightforward invoice system and effective job tracking capabilities. The integration with accounting software is also praised, making it a valuable tool for managing finances.
- Reviewers mention that ServiceTitan's implementation process can be challenging, with some users noting configuration difficulties. However, once set up, they find the platform to be innovative and technologically advanced, significantly enhancing their business operations.
- According to verified reviews, Commusoft receives high marks for its quality of support, with users frequently noting the helpfulness of customer service. This level of support contributes to a positive user experience, especially for small businesses that may require more assistance.
- G2 reviewers highlight that while ServiceTitan has a larger market presence and more reviews, Commusoft's users report higher satisfaction in specific areas like ease of setup and administration. This suggests that Commusoft may be a better fit for businesses prioritizing a user-friendly experience.
- Users express that ServiceTitan's robust features, such as job costing and payment processing, are essential for field service management, but they also note that the platform's complexity can be a barrier for some. In contrast, Commusoft's end-to-end workflow system is described as indispensable by its users, indicating a strong alignment with their operational needs.
Pricing
Entry-Level Pricing
Commusoft
CUSTOMER JOURNEY PLAN
Contact Us
Per Month
For larger businesses that want to elevate their customer journeys
- Every feature included in our All-in-One plan
- Enable customers to easily book their services online
- Empower your scheduling team to book more jobs with route optimization
ServiceTitan
No pricing availableFree Trial
Commusoft
Free Trial is available
ServiceTitan
No trial information availableRatings
Meets Requirements
9.1
37
8.8
285
Ease of Use
9.2
38
8.4
290
Ease of Setup
9.2
24
6.8
217
Ease of Admin
9.3
20
8.0
194
Quality of Support
9.4
37
7.8
280
Has the product been a good partner in doing business?
9.8
20
8.7
195
Product Direction (% positive)
9.7
35
9.1
281
Features by Category
Generative AI
8.9
6
7.9
82
9.2
6
6.8
78
Before the Job
9.3
34
7.4
183
9.4
27
8.9
202
9.2
30
8.4
195
9.0
31
8.4
190
On the Job
9.0
29
8.6
196
9.1
30
7.8
198
8.3
24
7.3
180
9.1
26
8.5
202
7.9
24
8.1
171
After the Job
8.5
31
8.4
202
8.7
26
8.4
199
9.2
33
8.7
199
8.2
24
7.9
181
Agentic AI - Field Service Management
Not enough data
4.6
16
Not enough data
4.7
16
Not enough data
4.8
16
Categories
Categories
Shared Categories
Commusoft and ServiceTitan are categorized as Field Service Management
Unique Categories
Commusoft has no unique categories
ServiceTitan is categorized as Pest Control and HVAC
Reviews
Reviewers' Company Size
Commusoft
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceTitan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
43.6%
Utilities
10.3%
Mechanical or Industrial Engineering
10.3%
Electrical/Electronic Manufacturing
7.7%
Building Materials
5.1%
Other
23.1%
Construction
37.1%
Consumer Services
23.7%
Utilities
4.5%
Marketing and Advertising
3.9%
Accounting
3.6%
Other
27.2%
Discussions
Commusoft has no discussions with answers
Is it easy to migrate to ServiceTitan?
4 Comments
TB
It is if you dedicate the time and information needed to do so. Its the effort you put in that really makes the difference. Read more
What is ServiceTitan?
2 Comments
MS
ServiceTitan is a field service management software system and performs above all others!Read more
A way to make estimates in the office without first attaching them to an appointment?
1 Comment
MB
If you go into the customer and location (as if you were booking an appt) there's an option at the bottom to either book an appointment or create an...Read more
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