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Compare Commusoft and ServiceTitan 
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At a Glance
Market Segments
Small-Business (97.4% of reviews)
Small-Business (65.0% of reviews)
Entry-Level Pricing
Contact Us Per Month
No pricing available
Commusoft
Star Rating
(40)4.8 out of 5
Market Segments
Small-Business (97.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plansServiceTitan
Star Rating
(339)4.5 out of 5
Market Segments
Small-Business (65.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceTitanSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that ServiceTitan's "Calendar" feature, rated at 7.4, lacks the intuitive design found in Commusoft's "Calendar" which boasts a score of 9.2, making scheduling more efficient for users.
- Users report that the "Quality of Support" for Commusoft is significantly higher at 9.5 compared to ServiceTitan's 7.7, indicating that users feel more supported and valued with Commusoft.
- G2 users highlight that ServiceTitan's "Ease of Setup" is rated at 6.8, which can be a barrier for new users, while Commusoft excels with a score of 9.2, making it easier for businesses to get started quickly.
- Users on G2 mention that Commusoft's "Invoicing" feature, rated at 9.2, is more user-friendly and efficient compared to ServiceTitan's 8.6, leading to faster payment processing and improved cash flow.
- Reviewers say that Commusoft's "Employee Communication" feature, rated at 9.0, enhances team collaboration significantly more than ServiceTitan's 7.7, which can lead to better job performance and customer satisfaction.
- Users report that both products have strong analytics capabilities, but Commusoft edges out with a score of 8.5 compared to ServiceTitan's 8.4, providing users with slightly more actionable insights for business decisions.
Pricing
Entry-Level Pricing
Commusoft
CUSTOMER JOURNEY PLAN
Contact Us
Per Month
For larger businesses that want to elevate their customer journeys
- Every feature included in our All-in-One plan
- Enable customers to easily book their services online
- Empower your scheduling team to book more jobs with route optimization
ServiceTitan
No pricing availableFree Trial
Commusoft
Free Trial is available
ServiceTitan
No trial information availableRatings
Meets Requirements
9.1
37
8.8
281
Ease of Use
9.2
38
8.5
285
Ease of Setup
9.2
24
6.9
213
Ease of Admin
9.3
20
8.1
192
Quality of Support
9.4
37
7.8
276
Has the product been a good partner in doing business?
9.8
20
8.7
193
Product Direction (% positive)
9.7
35
9.1
276
Features by Category
Generative AI
8.9
6
7.9
82
9.2
6
6.8
78
Before the Job
9.3
34
7.4
182
9.4
27
8.9
200
9.2
30
8.4
195
9.0
31
8.4
190
On the Job
9.0
29
8.6
196
9.1
30
7.8
198
8.3
24
7.3
180
9.1
26
8.5
201
7.9
24
8.1
170
After the Job
8.5
31
8.4
200
8.7
26
8.3
198
9.2
33
8.7
198
8.2
24
7.9
181
Agentic AI - Field Service Management
Not enough data
4.6
16
Not enough data
4.7
16
Not enough data
4.8
16
Categories
Categories
Shared Categories
Commusoft and ServiceTitan are categorized as Field Service Management
Unique Categories
Commusoft has no unique categories
ServiceTitan is categorized as Pest Control and HVAC
Reviews
Reviewers' Company Size
Commusoft
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceTitan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
43.6%
Utilities
10.3%
Mechanical or Industrial Engineering
10.3%
Electrical/Electronic Manufacturing
7.7%
Building Materials
5.1%
Other
23.1%
Construction
36.5%
Consumer Services
24.0%
Utilities
4.6%
Marketing and Advertising
4.0%
Accounting
3.6%
Other
27.4%
Discussions
Commusoft has no discussions with answers
Is it easy to migrate to ServiceTitan?
4 Comments
TB
It is if you dedicate the time and information needed to do so. Its the effort you put in that really makes the difference. Read more
What is ServiceTitan?
2 Comments
MS
ServiceTitan is a field service management software system and performs above all others!Read more
A way to make estimates in the office without first attaching them to an appointment?
1 Comment
MB
If you go into the customer and location (as if you were booking an appt) there's an option at the bottom to either book an appointment or create an...Read more
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